Members: Pearllyn Tan Jeanette Tan Chng Shuting Gao Zhan Chavalit Chan

1. Discover the Shape of Your Sheep Done By: Tan Bing Ying Pearllyn Tan Bei Bei Jeanette Chng Shuting Gao Zhan Chavalit Chan Sin Thai

3. Loyalty and excellence is what all manager desire from their employees. In this report, we will guide you on how to lead them in a way that makes them want to follow. A SHAPE guide will also be provided to make sure that employees fit their positions. SYNOPSIS

4. Background First step *Know how to interact with your employees *Must lead them in a way that made them want to follow. Managers may get to know their employees better through the probation period Criteria *S - trengths *H - eart *A - ttitude *P - ersonality *E - xperiences

5. “Your choice of sheep can make flock management easier or harder” Choice of people (employees) that we choose can lead to either a negative or a positive outcome in the management Employing the suitable choice of people, things can get done easier and faster Choosing the right one not only concerns the company or organization itself, but also considering the other existing employees in the company Management will be more efficient in their work without having many conflicts and politics within the people

6. Strengths Refer to as ABILITY!! What is ability? *Competence in an activity or occupation because of one's skill, training, or other qualification

7. Assign task or position accordingly *Exhibit his/her talent Right behavior *Correct attitude to exert strength Possess the skills required if possible *Must have good attitude and passion Strengths

8. Strengths reflect abilities; heart reflects Passion It doesn’t matter how strong you are if you’re not motivated to exercise that strength *No Passion = No Motivation Manager should know what his people are passionate about and place them in area which reflects their passion Strength must work with the heart to success heart

9. heart How is this useful to a management trainee? When employees are placed in area which reflects their passion, their passion will motivate them to do the work which is assigned to them happily and effectively *This results in helping the management to achieve its goal on time

10. When is it not applicable to use it When there are shortage of people *For sure someone got to take up the job If everyone’s passion is in the same area *There must be someone to take up the project/job which no one is doing even though their passion is not in it heart

11. heart “Take time to appreciate employees and they will reciprocate in a thousand ways.” – Quotes By Bob Nelson

12. attitude What is attitude? A state of mind or a feeling ; disposition 2 Category of attitude Positive Negative

13. attitude Manager should be able to identify this 2 category of attitude in his people. WHY? Positive *Usually team players *Teachable sprits Negative *Tend to be lone rangers *Non-teachable

15. attitude What if the best performer in the team is of a negative attitude? Choose attitude over talent Why? *People with negative attitude don’t have a learner’s heart What if the person is the best performer? *Get rid of them *Hurt in the short run, but not in the long run *Put constant drag on everyone *Poor examples to others

16. In order to manage a person to work functional, the employee should get familiar with his personality There are 3 kinds of barriers that keep you away from success *Extra sensitivity *Bad habit *Doldrums Personality

17. Personal management The differences between people are multi aspect, the most important one is the personality In order to understand the relationship between the personality and behaviours, there may be 5 points 1. Control Point 2. Authoritarianism 3. Self-esteem 4. Self-monitoring 5. Adventurism

18. The 5 points in last slide is not totally independent, one person may have several personalities at same time, so there are also 5 types of people according to their personal characters. 1. Realistic type 2. Research type 3. Social type 4. Traditional type 5. Enterprise type personality

19. It is not easy to know everybody’s character, so in real life, how should we do a better management, we may take some actions. 1. Personal Survey 2. Behaviour observation 3. Performance evaluation Personality

20. Refers to knowledge / skills / know-how Experiences are knowledge accumulated over a period of time Each Person are a product of their own life Experiences. E.g. Social & Leadership Experiences

22. As Different jobs require different types of experience, its often a practice where employers ask job applicants about their previous line of work. Social experience *Good Communication Skills *Able to handle different people at different situation Experiences

23. Leadership Experiences *Team Builder *Motivator *Knowing the group *Setting the Example Even when the particular person doesn’t have the required experiences. With good positive attitude, acquiring them will be an easy task. Experiences

24. Company XYZ is expanding its industry to Malaysia due to high demand in the market. They have to send 5 people. 5 of them have to be evaluated based on the criteria of SHAPE. *S for strength *H for heart *A for attitude *P for personality *E for experiences. Case study

25. Strength: *Must have the required ability to handle the operation over at Malaysia *Adapt to the live style of Malaysia Case study

26. Heart: *Working oversea *Must have the passion in working in Malaysia - In order to perform well - Guide the other workers *Without the passion in their heart, they will not be motivated to work well there Case study

27. Attitude: *Must have a positive attitude WHY? *Presents of a learner heart is very important *Things might be different from the present *Working condition and the environment *Correct attitude will allow the candidates to adapt and blend in, as well as able to handle the operation in Malaysia well Case study

28. Personality: *Different people have different personality *Candidates must have the appropriate personality *It’s a new environment, the candidates have to be a well socialize with the people there and also able to communicate and express themselves well Case study

29. Case study Experience: *Will be able to perform the task better based on the previous experiences *Their previous experience background will enhance their performance for the job In this case, experience candidate will know the operation well, hence they will be able carry out operation much smoothly and at the same time they can use the chance to even improve.

30. Conclusion The presents of SHAPE to identity the candidates to be chosen is very important as each and every category of SHAPE plays an important role in choosing the right candidate for the correct position. Case study

31. Personal Experiences A HTC Phone Promoter *Strengths *Heart *Attitude *Personality *Experiences

32. Conclusion To be an effective manager in managing his/her employees is not purely based on book knowledge but also experience. To excel, or at the least to manage employees efficiently, the very first step is to understand your employees well and get along well with them by interacting with them. Manager can also make use of the SHAPE in assigning task or position accordingly. Case study and personal experience show some situation in the work field and how they manage accordingly to meet each field.

33. Thank you