The document discusses leadership skills and theories that are important for administrative professionals to develop. It defines leadership as inspiring and motivating people to achieve organizational goals, versus management which is organizing and directing people. Several leadership theories are described, including servant leadership, learning organizations, and traits like integrity and vision. Leadership styles like autocratic, democratic and laissez-faire are also covered. The document emphasizes that developing leadership skills can help administrative professionals earn promotions and stresses the importance of planning, communication, example-setting, investing in people, and delegation.

1. CHAPTER 6
SLIDE 1
CHAPTER
6 Leadership
1 What Is Leadership?
2 Leadership Theories
3 Leadership Styles
4 Leadership Traits
5 The Administrative Professional as a
Successful Leader
© 2013 Cengage Learning. All Rights Reserved. Procedures & Theory for Administrative Professionals, 7e

2. CHAPTER 6
SLIDE 2
Leadership Skills
 Important to develop for your career
 Help you earn promotions and responsibility
 Even if you do not become a manager or
supervisor, you will still have opportunities to
lead teams, special projects, committees, and
other groups.
© 2013 Cengage Learning. All Rights Reserved. Procedures & Theory for Administrative Professionals, 7e

3. CHAPTER 6
SLIDE 3
Leadership and Management
 Leadership is the act of inspiring and
motivating people to achieve organizational
goals.
 Management is the act of organizing and
directing people to achieve organizational
goals.
© 2013 Cengage Learning. All Rights Reserved. Procedures & Theory for Administrative Professionals, 7e

4. CHAPTER 6
SLIDE 4
Leadership Examples
Howard Schultz
Condoleezza Rice
Jack Welch
AP Photo/Kin Cheung
Photo courtesy of the U.S.
Department of State
ROBERT PITTS/Landov
© 2013 Cengage Learning. All Rights Reserved. Procedures & Theory for Administrative Professionals, 7e

5. CHAPTER 6
SLIDE 5
Leadership Theories
 Robert Greenleaf
● Servant leadership concept
● Helping employees grow and succeed makes
them better employees.
● Improves the employee’s value to the company
© 2013 Cengage Learning. All Rights Reserved. Procedures & Theory for Administrative Professionals, 7e

6. CHAPTER 6
SLIDE 6
Leadership Theories
 Peter Senge
● Learning organizations concept
● Three leadership roles
 Designer
 Teacher
 Steward
© 2013 Cengage Learning. All Rights Reserved. Procedures & Theory for Administrative Professionals, 7e

7. CHAPTER 6
SLIDE 7
Leadership Theories
 Stephen Covey
● Four leadership roles
 Modeling
 Pathfinding
 Aligning
 Empowering
© 2013 Cengage Learning. All Rights Reserved. Procedures & Theory for Administrative Professionals, 7e

8. CHAPTER 6
SLIDE 8
Leadership Theories
 Jim Collins
Good to Great. Copyright © 2001 by Jim Collins. Reprinted with permission from Jim Collins.
© 2013 Cengage Learning. All Rights Reserved. Procedures & Theory for Administrative Professionals, 7e

9. CHAPTER 6
SLIDE 9
Leadership Styles
 Autocratic
 Democratic
 Laissez-faire
Situational leadership The
changing of leadership styles
for different situations
© 2013 Cengage Learning. All Rights Reserved. Procedures & Theory for Administrative Professionals, 7e

10. CHAPTER 6
SLIDE 10
Leadership Traits
 Integrity
 Responsibility
 Lifelong learner
 Vision
marylooo/Shutterstock.com
© 2013 Cengage Learning. All Rights Reserved. Procedures & Theory for Administrative Professionals, 7e

11. CHAPTER 6
SLIDE 11
Other Traits
 Self-understanding
● What do I value?
● What are my life goals?
● How do I define success?
 Self-management
Andresr/Shutterstock.com
 Confidence
 Vision
© 2013 Cengage Learning. All Rights Reserved. Procedures & Theory for Administrative Professionals, 7e

12. CHAPTER 6
SLIDE 12
The AP as Successful Leader
 Leadership opportunities
● Teaching new employees
● Leading teams
 Make plans now for success.
 Small successes will give you confidence for
more challenging opportunities.
© 2013 Cengage Learning. All Rights Reserved. Procedures & Theory for Administrative Professionals, 7e

13. CHAPTER 6
SLIDE 13
The AP as Successful Leader
 Plan well.
● Develop strategies.
● Take ownership.
 Communicate effectively.
 Set a good example.
© 2013 Cengage Learning. All Rights Reserved. Procedures & Theory for Administrative Professionals, 7e

14. CHAPTER 6
SLIDE 14
The AP as Successful Leader
 Invest in people.
● Build relationships.
● Motivate.
● Manage conflict.
 Delegate tasks. Orange Line Media/Shutterstock.com
 Ask questions.
© 2013 Cengage Learning. All Rights Reserved. Procedures & Theory for Administrative Professionals, 7e