SlideShare a Scribd company logo
1 of 21
Change the
Conversation:
Unleash Your Potential
in a Complex World
Sabina Renshof
2023, July 26th
sabina.renshof@gmail.com
+31625158716
Route
• Opening apetizer
• Check-in
• A little bit of theory
• Activity: Discover yourself
• A little bit of theory about levels Listening with activity
• Snapshot of theory: DDC with activity
• Something to consider
• Debrief in Group
Our topic Today
Conversations can indeed be powerful catalysts for
changing mindsets and navigating complex
transformations.
In this interactive workshop we will dive into the world
of deliberate developmental conversation (DDC)
techniques. Discover how these powerful techniques
can help you uncover and reshape your meaning-
making operating system, enabling personal growth
and resilience in an increasingly complex environment.
Learn how to identify and address the underlying
factors that hinder your growth, and develop strategies
to enhance your meaning-making system for
navigating complexity.
We will focus on inner complexity,
sensing and meaning making and
how developmental conversations
can help to reveal that for yourself
and others and how that leads to
collective meaning making in
complex situations. It can help you
in coaching, co-mentoring, actually
in any kind of conversation.
You will hopefully get some insights
in your own meaning making and
some techniques that might be
usefull for future conversations.
A little bit of
theory
A little bit of theory
Activity
Think about a situation in which a conversation
was going surprisingly different than you expected
it to be.
• Go back to the moment where that happened
• How did you know that it turned out different
• What happened in your body
• How did you (innerly react?)
• What were you assuming about the situation?
About your conversational partner.
• What inner beliefs were at play?
• How did you see the other?
• What did you notice about the other?
A litte bit of theory about listening
Activity
• In Triads,
• Share about your writings: for the speaker: how was it to
write about your conversation? What did you discover about
yourself?
• For the listener: what are you listening for?
Structure: rounds of 3 minutes
- Triadmember 1 shares 2 minutes
- Triadmember 2 listens (and noticing about his/her listening)
- Triadmember 2: observers
A little snapshot of theory
For the other
Activity
Have a conversation with a
member of this group about a
dillema/conversation and try to be
present with what is present for
the speaker and help him to reveal
his sense making system by using
helpful questions.
Probing Questions
Probing questions help the other person probe into the
underlying meaning-making they may be bringing to the
current situation under discussion. Examples of probing
questions are:
• What did you make up about that?
• What is the most significant thing about that?
• What in your thinking makes [the situation] seem the way it is?
• What if what that other person did [which was upsetting to you] made perfect
sense?
• What might be the nature of that sense?
Provoking Questions
Provoking questions help to stimulate
the other person to possibly generate a
different perspective on the situation for
themselves. They are intended to evoke
a kind of cognitive disorientation in
order to shift the ground of the other
person’s sense-making
• Questions derived from the thought-openers introduced
above are good candidates.
• For this current situation, what might a different perspective
be? What’s another? And another?
• What might you take responsibility for in all of this, that you
are not?
• How is this even a problem for you?
Supporting Questions
Supporting questions help the other person to see
and connect to some deeper capability they already
have, or to look around them to see where they
might go for support. They are designed to help the
other person discover—or recover—their own
inherent resourcefulness. Here are a few examples:
• What’s a way of looking at this that connects you to your deeper vision?
• What is your intuition telling you?
• You know “self-confidence” can be arranged. What can you do to arrange
to get self-confidence? 5
Reflecting Questions
Reflecting Questions. Reflecting questions help
the person explicitly reflect on their own
meaning-making and Action Logic. For example:
• How might you describe the nature of the perspective that has you see it that way?
• What assumption might you be making about that?
• What needs to shift in how you are making meaning of this?
• How might this look from the perspective of [Action Logic]? What might be different if
you were to look at this from the perspective of [different Action Logic]?
• Asking questions is not the only conversational move in a deliberately developmental
conversation. The other moves are Acknowledgment, Articulation, and Reframing.
Acknowledgement
Acknowledgement is a verbal recognition of
a quality in another which you see, but
which they may or may not see in
themselves. A couple of examples:
• I acknowledge you for the courage it took to stand
your ground with me just now.
• I acknowledge you for the generosity of spirit it takes
to allow others on the team to take credit for those
things that you did.
Conversational Moves
• Articulating whats going on for me: you now said, i am
frustrated three times, what do you make of that. I notice
myself feeling a little anxious in this conversation
• Reframing: reframe the context: help the other to find a
different freame.
• Challenging: notice incongruence between what they say
and how they show up.
• I have twice asked you a direct question about what
happened in the conversation you had this morning with
Sally, and both times when you responded I find myself
more confused than before.
Material based on/derived
from Michael Hamman
Evolveagilty
• https://www.infoq.com/articles/book-review-evolvagility-
agile-leadership/
• www.michaelhamman.com
Things to Consider
• We dont know what we dont know
• Complexity is not only in our environment but also in us and between us
• Complexity is co-existence of dialectics, multiperspectives, now, past future and entanglement at the same time
• Listening is as important as speaking: listening is giving and speaking is taking
• What we think, feel, notice, experience is all human
• What we think, feel, notice, experience reflects all that is in us, between us, in the past, now and in the future
• How we express what we think, feel, notice, experience is carried by our inner ability to conceptualize, word, express and by the ability to share that with
others
• Being ourselfes and witnessing ourselfes and ourselfes in the realm of others
• Our meaning making system influences our meaning making in the future
• Language is a key to open up the unknown, new language is needed to create a new realm
• By conversations we reveal our (own) sense and meaning making and impact to ourselfes and others
• Conversations is therefore a human/social technology that we need to make sense of our being/environment
• Inquiry is the way to discover
Debrief and
check-out
THANK
YOU!

More Related Content

Similar to Change the Conversation! Unleash Your Potential in a Complex World.pptx

Introduction to Dialogue
Introduction to DialogueIntroduction to Dialogue
Introduction to Dialogue
Ada Gonzalez
 

Similar to Change the Conversation! Unleash Your Potential in a Complex World.pptx (20)

Catalytic leadership - TriAgile - final
Catalytic leadership  - TriAgile - finalCatalytic leadership  - TriAgile - final
Catalytic leadership - TriAgile - final
 
Facilitation skill training
Facilitation skill trainingFacilitation skill training
Facilitation skill training
 
Doing Focus Groups
Doing Focus GroupsDoing Focus Groups
Doing Focus Groups
 
Dialogue guidelines
Dialogue guidelinesDialogue guidelines
Dialogue guidelines
 
Navigating Conflict in PE Using Strengths-Based Approaches
Navigating Conflict in PE Using Strengths-Based ApproachesNavigating Conflict in PE Using Strengths-Based Approaches
Navigating Conflict in PE Using Strengths-Based Approaches
 
Agile Coaching - Giving And Receiving Feedback Jul14
Agile Coaching - Giving And Receiving Feedback Jul14Agile Coaching - Giving And Receiving Feedback Jul14
Agile Coaching - Giving And Receiving Feedback Jul14
 
Critical Thinking Routines for the Modern Classroom
Critical Thinking Routines for the Modern ClassroomCritical Thinking Routines for the Modern Classroom
Critical Thinking Routines for the Modern Classroom
 
Kuliah perdana MP Universitas Ahmad Dahlan
Kuliah perdana MP Universitas Ahmad DahlanKuliah perdana MP Universitas Ahmad Dahlan
Kuliah perdana MP Universitas Ahmad Dahlan
 
8.pptx
8.pptx8.pptx
8.pptx
 
The importance of the reflexive practice in career guidance and counselling
The importance of the reflexive practice in career guidance and counsellingThe importance of the reflexive practice in career guidance and counselling
The importance of the reflexive practice in career guidance and counselling
 
Catalytic Leadership Agile2017
Catalytic Leadership   Agile2017Catalytic Leadership   Agile2017
Catalytic Leadership Agile2017
 
Introduction to Dialogue
Introduction to DialogueIntroduction to Dialogue
Introduction to Dialogue
 
Advocacy-vs-Inquiry-2015.pptx
Advocacy-vs-Inquiry-2015.pptxAdvocacy-vs-Inquiry-2015.pptx
Advocacy-vs-Inquiry-2015.pptx
 
Founder Leadership Workshop
Founder Leadership WorkshopFounder Leadership Workshop
Founder Leadership Workshop
 
Encounter group
Encounter groupEncounter group
Encounter group
 
Position paper
Position paperPosition paper
Position paper
 
COMM5600 Interviews & Focus groups TO SHARE (1).ppt
COMM5600 Interviews & Focus groups TO SHARE (1).pptCOMM5600 Interviews & Focus groups TO SHARE (1).ppt
COMM5600 Interviews & Focus groups TO SHARE (1).ppt
 
Ho d leadership 3 final
Ho d leadership 3  finalHo d leadership 3  final
Ho d leadership 3 final
 
Catalytic Leadership
Catalytic LeadershipCatalytic Leadership
Catalytic Leadership
 
Catalytic Leadership Agile Tour Montreal
Catalytic Leadership   Agile Tour MontrealCatalytic Leadership   Agile Tour Montreal
Catalytic Leadership Agile Tour Montreal
 

More from XPDays

More from XPDays (20)

Agile Culture Transformation
Agile Culture TransformationAgile Culture Transformation
Agile Culture Transformation
 
Re-engineering Technology to break barriers with Business
Re-engineering Technology to break barriers with BusinessRe-engineering Technology to break barriers with Business
Re-engineering Technology to break barriers with Business
 
Practicing Red, Green, Refactor!
Practicing Red, Green, Refactor!Practicing Red, Green, Refactor!
Practicing Red, Green, Refactor!
 
Ready, Steady, Sprint
Ready, Steady, SprintReady, Steady, Sprint
Ready, Steady, Sprint
 
The Whole Story of The User Story
The Whole Story of The User StoryThe Whole Story of The User Story
The Whole Story of The User Story
 
Scrum Master Facilitation Techniques
Scrum Master Facilitation TechniquesScrum Master Facilitation Techniques
Scrum Master Facilitation Techniques
 
Unit Testing in Action - C#, NUnit, and Moq
Unit Testing in Action - C#, NUnit, and MoqUnit Testing in Action - C#, NUnit, and Moq
Unit Testing in Action - C#, NUnit, and Moq
 
An Introduction to The Cynefin Framework
An Introduction to The Cynefin FrameworkAn Introduction to The Cynefin Framework
An Introduction to The Cynefin Framework
 
Team Mental Health
Team Mental HealthTeam Mental Health
Team Mental Health
 
Business Analyst in the Agile Space
Business Analyst in the Agile SpaceBusiness Analyst in the Agile Space
Business Analyst in the Agile Space
 
DevOps in action - Azure DevOps
DevOps in action - Azure DevOpsDevOps in action - Azure DevOps
DevOps in action - Azure DevOps
 
Priotrization techniques
Priotrization techniquesPriotrization techniques
Priotrization techniques
 
Scaled Agile Framework
Scaled Agile FrameworkScaled Agile Framework
Scaled Agile Framework
 
Building Team Habits
Building Team HabitsBuilding Team Habits
Building Team Habits
 
4 Keys to Success in your Agile Journey
4 Keys to Success in your Agile Journey4 Keys to Success in your Agile Journey
4 Keys to Success in your Agile Journey
 
Coaching stances
Coaching stancesCoaching stances
Coaching stances
 
Re-focus for Agile leaders
Re-focus for Agile leadersRe-focus for Agile leaders
Re-focus for Agile leaders
 
Business Decomposition
Business DecompositionBusiness Decomposition
Business Decomposition
 
Agile projects | Prioritization
Agile projects | PrioritizationAgile projects | Prioritization
Agile projects | Prioritization
 
Scaling Agile | Spotify
Scaling Agile | SpotifyScaling Agile | Spotify
Scaling Agile | Spotify
 

Recently uploaded

internship thesis pakistan aeronautical complex kamra
internship thesis pakistan aeronautical complex kamrainternship thesis pakistan aeronautical complex kamra
internship thesis pakistan aeronautical complex kamra
AllTops
 
Mount abu Escort💋 Kajal Rate 4500/- Cash Payment 24/7
Mount abu Escort💋 Kajal Rate 4500/- Cash Payment 24/7Mount abu Escort💋 Kajal Rate 4500/- Cash Payment 24/7
Mount abu Escort💋 Kajal Rate 4500/- Cash Payment 24/7
ickkoo5
 
The Psychology Of Motivation - Richard Brown
The Psychology Of Motivation - Richard BrownThe Psychology Of Motivation - Richard Brown
The Psychology Of Motivation - Richard Brown
SandaliGurusinghe2
 

Recently uploaded (15)

Gautam Buddh Nagar Call Girls 🥰 8617370543 Service Offer VIP Hot Model
Gautam Buddh Nagar Call Girls 🥰 8617370543 Service Offer VIP Hot ModelGautam Buddh Nagar Call Girls 🥰 8617370543 Service Offer VIP Hot Model
Gautam Buddh Nagar Call Girls 🥰 8617370543 Service Offer VIP Hot Model
 
How Software Developers Destroy Business Value.pptx
How Software Developers Destroy Business Value.pptxHow Software Developers Destroy Business Value.pptx
How Software Developers Destroy Business Value.pptx
 
Marketing Management 16th edition by Philip Kotler test bank.docx
Marketing Management 16th edition by Philip Kotler test bank.docxMarketing Management 16th edition by Philip Kotler test bank.docx
Marketing Management 16th edition by Philip Kotler test bank.docx
 
internship thesis pakistan aeronautical complex kamra
internship thesis pakistan aeronautical complex kamrainternship thesis pakistan aeronautical complex kamra
internship thesis pakistan aeronautical complex kamra
 
thesis-and-viva-voce preparation for research scholars
thesis-and-viva-voce preparation for research scholarsthesis-and-viva-voce preparation for research scholars
thesis-and-viva-voce preparation for research scholars
 
Mount abu Escort💋 Kajal Rate 4500/- Cash Payment 24/7
Mount abu Escort💋 Kajal Rate 4500/- Cash Payment 24/7Mount abu Escort💋 Kajal Rate 4500/- Cash Payment 24/7
Mount abu Escort💋 Kajal Rate 4500/- Cash Payment 24/7
 
Group work -meaning and definitions- Characteristics and Importance
Group work -meaning and definitions- Characteristics and ImportanceGroup work -meaning and definitions- Characteristics and Importance
Group work -meaning and definitions- Characteristics and Importance
 
digital Human resource management presentation.pdf
digital Human resource management presentation.pdfdigital Human resource management presentation.pdf
digital Human resource management presentation.pdf
 
W.H.Bender Quote 62 - Always strive to be a Hospitality Service professional
W.H.Bender Quote 62 - Always strive to be a Hospitality Service professionalW.H.Bender Quote 62 - Always strive to be a Hospitality Service professional
W.H.Bender Quote 62 - Always strive to be a Hospitality Service professional
 
Spring-2024-Priesthoods of Augustus Yale Historical Review
Spring-2024-Priesthoods of Augustus Yale Historical ReviewSpring-2024-Priesthoods of Augustus Yale Historical Review
Spring-2024-Priesthoods of Augustus Yale Historical Review
 
The Psychology Of Motivation - Richard Brown
The Psychology Of Motivation - Richard BrownThe Psychology Of Motivation - Richard Brown
The Psychology Of Motivation - Richard Brown
 
Information Technology Project Management, Revised 7th edition test bank.docx
Information Technology Project Management, Revised 7th edition test bank.docxInformation Technology Project Management, Revised 7th edition test bank.docx
Information Technology Project Management, Revised 7th edition test bank.docx
 
Siliguri Escorts Service Girl ^ 9332606886, WhatsApp Anytime Siliguri
Siliguri Escorts Service Girl ^ 9332606886, WhatsApp Anytime SiliguriSiliguri Escorts Service Girl ^ 9332606886, WhatsApp Anytime Siliguri
Siliguri Escorts Service Girl ^ 9332606886, WhatsApp Anytime Siliguri
 
Persuasive and Communication is the art of negotiation.
Persuasive and Communication is the art of negotiation.Persuasive and Communication is the art of negotiation.
Persuasive and Communication is the art of negotiation.
 
Internal Reconstruction Corporate accounting by bhumika Garg
Internal Reconstruction Corporate accounting by bhumika GargInternal Reconstruction Corporate accounting by bhumika Garg
Internal Reconstruction Corporate accounting by bhumika Garg
 

Change the Conversation! Unleash Your Potential in a Complex World.pptx

  • 1. Change the Conversation: Unleash Your Potential in a Complex World Sabina Renshof 2023, July 26th sabina.renshof@gmail.com +31625158716
  • 2. Route • Opening apetizer • Check-in • A little bit of theory • Activity: Discover yourself • A little bit of theory about levels Listening with activity • Snapshot of theory: DDC with activity • Something to consider • Debrief in Group
  • 3. Our topic Today Conversations can indeed be powerful catalysts for changing mindsets and navigating complex transformations. In this interactive workshop we will dive into the world of deliberate developmental conversation (DDC) techniques. Discover how these powerful techniques can help you uncover and reshape your meaning- making operating system, enabling personal growth and resilience in an increasingly complex environment. Learn how to identify and address the underlying factors that hinder your growth, and develop strategies to enhance your meaning-making system for navigating complexity.
  • 4. We will focus on inner complexity, sensing and meaning making and how developmental conversations can help to reveal that for yourself and others and how that leads to collective meaning making in complex situations. It can help you in coaching, co-mentoring, actually in any kind of conversation. You will hopefully get some insights in your own meaning making and some techniques that might be usefull for future conversations.
  • 5. A little bit of theory
  • 6. A little bit of theory
  • 7. Activity Think about a situation in which a conversation was going surprisingly different than you expected it to be. • Go back to the moment where that happened • How did you know that it turned out different • What happened in your body • How did you (innerly react?) • What were you assuming about the situation? About your conversational partner. • What inner beliefs were at play? • How did you see the other? • What did you notice about the other?
  • 8. A litte bit of theory about listening
  • 9. Activity • In Triads, • Share about your writings: for the speaker: how was it to write about your conversation? What did you discover about yourself? • For the listener: what are you listening for? Structure: rounds of 3 minutes - Triadmember 1 shares 2 minutes - Triadmember 2 listens (and noticing about his/her listening) - Triadmember 2: observers
  • 10. A little snapshot of theory
  • 12. Activity Have a conversation with a member of this group about a dillema/conversation and try to be present with what is present for the speaker and help him to reveal his sense making system by using helpful questions.
  • 13. Probing Questions Probing questions help the other person probe into the underlying meaning-making they may be bringing to the current situation under discussion. Examples of probing questions are: • What did you make up about that? • What is the most significant thing about that? • What in your thinking makes [the situation] seem the way it is? • What if what that other person did [which was upsetting to you] made perfect sense? • What might be the nature of that sense?
  • 14. Provoking Questions Provoking questions help to stimulate the other person to possibly generate a different perspective on the situation for themselves. They are intended to evoke a kind of cognitive disorientation in order to shift the ground of the other person’s sense-making • Questions derived from the thought-openers introduced above are good candidates. • For this current situation, what might a different perspective be? What’s another? And another? • What might you take responsibility for in all of this, that you are not? • How is this even a problem for you?
  • 15. Supporting Questions Supporting questions help the other person to see and connect to some deeper capability they already have, or to look around them to see where they might go for support. They are designed to help the other person discover—or recover—their own inherent resourcefulness. Here are a few examples: • What’s a way of looking at this that connects you to your deeper vision? • What is your intuition telling you? • You know “self-confidence” can be arranged. What can you do to arrange to get self-confidence? 5
  • 16. Reflecting Questions Reflecting Questions. Reflecting questions help the person explicitly reflect on their own meaning-making and Action Logic. For example: • How might you describe the nature of the perspective that has you see it that way? • What assumption might you be making about that? • What needs to shift in how you are making meaning of this? • How might this look from the perspective of [Action Logic]? What might be different if you were to look at this from the perspective of [different Action Logic]? • Asking questions is not the only conversational move in a deliberately developmental conversation. The other moves are Acknowledgment, Articulation, and Reframing.
  • 17. Acknowledgement Acknowledgement is a verbal recognition of a quality in another which you see, but which they may or may not see in themselves. A couple of examples: • I acknowledge you for the courage it took to stand your ground with me just now. • I acknowledge you for the generosity of spirit it takes to allow others on the team to take credit for those things that you did.
  • 18. Conversational Moves • Articulating whats going on for me: you now said, i am frustrated three times, what do you make of that. I notice myself feeling a little anxious in this conversation • Reframing: reframe the context: help the other to find a different freame. • Challenging: notice incongruence between what they say and how they show up. • I have twice asked you a direct question about what happened in the conversation you had this morning with Sally, and both times when you responded I find myself more confused than before.
  • 19. Material based on/derived from Michael Hamman Evolveagilty • https://www.infoq.com/articles/book-review-evolvagility- agile-leadership/ • www.michaelhamman.com
  • 20. Things to Consider • We dont know what we dont know • Complexity is not only in our environment but also in us and between us • Complexity is co-existence of dialectics, multiperspectives, now, past future and entanglement at the same time • Listening is as important as speaking: listening is giving and speaking is taking • What we think, feel, notice, experience is all human • What we think, feel, notice, experience reflects all that is in us, between us, in the past, now and in the future • How we express what we think, feel, notice, experience is carried by our inner ability to conceptualize, word, express and by the ability to share that with others • Being ourselfes and witnessing ourselfes and ourselfes in the realm of others • Our meaning making system influences our meaning making in the future • Language is a key to open up the unknown, new language is needed to create a new realm • By conversations we reveal our (own) sense and meaning making and impact to ourselfes and others • Conversations is therefore a human/social technology that we need to make sense of our being/environment • Inquiry is the way to discover

Editor's Notes

  1. So