The document discusses change management and outlines key activities and components. It explains that change impacts the entire organization and all people affected. It then describes change management as a structured approach to ensure smooth implementation of changes and achievement of lasting benefits. Finally, it discusses identifying the reason for change, communication plans, and impact on people and organization as key change management activities.

1. CHANGE MANAGEMENT
Change does not happen in isolation –
it impacts the whole organization around it,
and all the people touched by it

2. Change Management
Change Management is a structured
approach for ensuring that changes
are thoroughly and smoothly
implemented, and that the
lasting benefits of change are
achieved

3. Change Management Activities
Identify-
▪ The reason for the change
▪ Change agent
▪ How and when to communicate
▪ Impact on people
and organization
▪ How to measure the success
CHANGE
Process
StrategyPeople

4. ❖ How people will react to the changes, and so you can better plan how to
support them through the process
❖ Understand the stages of personal transition and organizational change
• Understand the change at
• Personal level of employees
• Skill set
• Working style – Individual to Team or vice
versa
• In Department
• Organizational level
• Integration of different business
• Merging of business units to perform
same function
Prepare
• Organizations to accept the change
• Effective communication strategy
• To support employees
• Address the concerns of employees and
dispel rumors
UNDERSTAND PLAN IMPLEMENT COMMUNICATE

5. PLANUNDERSTAND IMPLEMENT COMMUNICATE
Four key components of
an organization:
1. Task
2. Structure
3. People
4. Technology –
• Key equipment and
process
• Tools
Before you bring about
change in any one of the
four components, you
should evaluate the impact
on the other three
components
Step One: Define each component
Step Two: Analyze the Impact of the proposed change
• Determine how the primary change will impact each of the four components
• Identifying the full consequence
• Unearth the "unexpected" negative effects of a change in an organization
How to do Impact Analysis:
1. Prepare for Impact Analysis
• Gather all the information (project or solution) for the problem proposed
2. Brainstorm major areas affected
• Whom or what the proposed change might affect (can be a process, people or departments)
3. Identify all areas
• For each of the major areas identified, brainstorm all of the different elements that could be
affected
4. Evaluate Impacts
• Identify and list all the possible negative and positive impacts of the decision, make an
estimate of the size of the impact and the consequences of the decision
5. Manage the consequences
• Plan to support change rather than fighting against it
• Prepare a contingency strategy needed to manage the situation , should the negative
consequences arise

6. IMPLEMENTUNDERSTAND PLAN COMMUNICATE
Identify:
• Who needs
training?
• What training do
they need?
• Why is it
important?
• How will you
deliver the training?
Step 1: Identify the knowledge, behaviour or skill needed
Spot gaps between:
• Existing and desired skills or competencies
• Current and desired performance
Step 2: Analyse skills and performance gaps
• Identify any weakness, skills gap or performance gaps that you need to address
Step 3: Identify specific training needs
• Which skills and performance gaps most need to be addressed.
• Training
• Communicating
• Altering job specification
Step 4: Prioritize and set deadlines
• Finally, assign a priority level to each training need you've identified, and set a deadline
for completion, if you decide to push ahead with it

7. COMMUNICATEUNDERSTAND PLAN IMPLEMENT
COORDINATE COMMUNICATE
Communication and timing are the
key to manage any change
• Stakeholder Analysis:
• Identify the stakeholders
• Prioritize the stakeholders
• Understand the key stakeholder
needs
• Stakeholder Management
The best way to manage change is
hands on approach.
MANAGE
THE
CHANGE

8. Process
StrategyPeople
CHANGE

9. Vikash Mishra
vikashmishra001@gmail.com
https://www.linkedin.com/in/mishravikash/