chanda kocher's leadership quality

1. ‘A leader is one who knows the way,
goes the way and shows the way.’
- John C. Maxwell
Leader

2. We Presented…
Ms. Chanda Kochhar
MD, CEO, ICICI Bank

3. Early life
 BORN : jodhpur , Rajashthan
 SCHOOL: St.Angela Sophia School, Jaipur.
 B.A.: Jai Hind College , Mumbai
 M.B.A.: Jamnalal Bajaj Institute of Management Studies, Mumbai.
 Wockhardt Gold Medal : Excellence in Management Studies
 J. N. Bose Gold Medal : Cost Accountancy: highest marks in the
same year.
 SPOUSE: Deepak Shandilya,
A wind energy entrepreneur and her Business schoolmate.

4. Leader Role In Team
Facilitator Inspirer Implementer

5. Leadership
The ability to influence a group toward the
achievement of goals.
It was her sharp strategic planning which
made the ICICI bank
the 'Best Retail Bank in India'
for five consecutive years.

6. Contributions
 Chanda Kochhar was a part of the core
team when ICICI decided to set the ICICI
Bank 1993.
 In 2000, she decided to keep the bank open
for twelve hours in a day when other banks
were open for four to seven hours a day.
 She was also one of the bankers who came
up with electronic banking and installed
2000 ATM machines all over India.

7.  Encourage team members to contribute
new ideas.
 Head of internet banking division to start
up and grow E-banking.

8. Taking on
Challenges :
“It's been a long and exciting journey, but a
journey full of focus and hard work.And I think a
journey full of saying 'yes, I'm willing to take the
next challenge. I'm willing to; I have the
confidence of moving through it and producing
some good results.“
- Ms. Chanda Kochhar

9. Leadership style
TRANSFORMATIONAL LEADER
 Her leadership qualities grown with the banks
growth.
 Transformed ICICI from a corporate bank into a
retail bank.
 Joined the corporate side of the bank.
 She set up the infrastructure-financing practice for
the bank.
 Set up the retail-banking division for ICICI and grew
it substantially.

10. IN 2008…
September 2008 : Lehman Brothers filed for bankruptcy.
The financial industry shattered.
Chanda Kochhar : Found herself in the middle of a potential
company catastrophe.
ICICI’s exposure to the Lehman situation was less than
1%.
anxious customer’s long lines at ATMs,
wanting to withdraw their assets and close their accounts.

11. Cont…
 Chanda did what most executives would do in a
similar situation.
 As spokesperson : reassured the country via TV
and other media outlets that their money was
safe.
 Unlike most executives, however, she did much
more than that. She used 3-Steps theWise
Leader’s Way.

12. 3-Step Wise Leader’s Ways
1.What’s Really Going On?
2.What Alternatives Are Available?
3.WhatWould Her Role Model Do?

13. “Financial inclusion is not just opening
accounts for the under privileged, but
also providing them with an array of
financial services.”

14. Chanda Kochhar was awarded the
Padma Bhushan in 2011 From Our
Former President Smt. Pratibha Paatil

15. Chanda Kochhar's Awards
 Best Retail Bank in India, 2001
 Excellence in Retail Banking Award, 2002
 Best Retail Bank in India, 2003
 Retail Banker of theYear, 2004
 Best Retail Bank in India, 2004
 Business Woman of theYear, 2005
 Best Retail Bank in India, 2005

16.  Rising Star, 2006
 Forbes Magazine,World's 100 Most Powerful Women,
Ranked 92nd, 2010
 Most Influential 50 in Global Finance, Bloomberg
Markets, 2011
 Forbes Magazine,World's 100 Most PowerfulWomen,
Ranked 43rd, 2011
 Forbes Magazine,World's 100 Most Powerful Women,
Ranked 59th, 2012
 Forbes Magazine,World's 100 Most Powerful Women,
Ranked 65th, 2013

17. Presented By…
 Mr. Jay Shah
 Mr. Nikhil Shah M.B.A. SEM -1
 Mr. Urvish Shah DIV : B
 Mr. Darshiil Shah OB
 Ms. Kushboo Vegad
 Mr. Karan Darji

18. Thank you…