CFLR, Inc. Virtual Electronic Employee Orientation
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1. This virtual orientation provides an overview of the Center for Family Life and Recovery's (CFLR) mission, vision, programs, policies, benefits, and culture. 2. CFLR aims to improve community emotional health through counseling, prevention, and recovery services. It is guided by a strategic plan and has offices in Utica, Rome, and Herkimer. 3. The orientation discusses confidentiality policies, emergency procedures, commonly asked questions, technology resources, communication etiquette, and upholding CFLR's values of accountability, respect, teamwork and communication.
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CFLR, Inc. Virtual Electronic Employee Orientation
- 2. Virtual New Employee Orientation Center for Family Life and { Recovery, Inc. Main Office: 502 Court Street, Suite 401, Utica, NY 13502 315.733.1709
- 3. How The Virtual Orientation Works Read and learn at your own pace! You will need an Internet Connection to complete this online virtual orientation. You will also need access to the CFLR public server.
- 4. Find All Forms In The “New Employee Orientation” Folder on Public Server
- 5. Questions? If you have any questions please contact Tracey in HR at extension 2663.
- 6. What we‟ll do today: Overview of the agency mission, vision, expectations, and introduction to workplace policies and procedures. We‟ll also talk about the workplace culture!
- 7. Welcome To CFLR, Inc. Our Mission is to improve the emotional health of the community by providing help and hope through prevention, counseling and recovery. Our Vision is to create a community mind set where people embrace sustained recovery from mental and substance use disorders.
- 8. Welcome To Our Offices CFLR, Inc. has offices in Utica, Rome, and Herkimer and a variety of other program sites in the Mohawk Valley.
- 9. Center for Family Life and Recovery, Inc. Utica Office: Center for Family Life and Recovery, Inc. 502 Court Street, Suite 401 Utica, New York 13502 315.733.1709 Rome Office: Center for Family Life and Recovery, Inc. 414 North James Street Rome, NY 13440 315.336.3090 Herkimer Office: Center for Family Life and Recovery, Inc. 249 South Main Street Herkimer, New York 13350 www.whenthereshelpthereshope.com
- 10. Strategic Plan CFLR, Inc. is guided by a Strategic Plan. A strategic plan is like a GPS or a map, guiding the agency where it wants to go.
- 11. Organizational Chart As the newest member of the CFLR, Inc. family you are a part of a large but close-knit organization with a variety of different programs. See the org chart in the New Employee Orientation folder.
- 12. Program Overview Programs of CFLR, Inc. See program list in the New Employee Orientation folder. To familiarize yourself with your program manual; see your supervisor.
- 13. Confidentiality All staff need to understand confidentiality. Duty To Warn/Protect-confidentiality can only be broken in specific situations where there is harm to self or others, see supervisor for specific information. New gun law (licensed individuals) impacts confidentiality.
- 14. Expectations and Policies The CFLR, Inc. Employee Handbook has many answers regarding human resource policies and benefits.
- 15. Benefits of Employment with CFLR, Inc. If you haven‟t yet met with the HR Coordinator to discuss your benefits, please contact Tracey at extension 2663.
- 16. Emergency Preparedness Review policy for incidents and accidents. Exits and Stairs. Each site varies, ask your supervisor for your outdoor meeting place. Main office meeting place is the parking lot at corner of Court and the Arteriole.
- 17. How Do I…? Commonly Asked Questions Where can I park? Varies by site location. Main office parking is in any unreserved spot. CFLR spots are to be kept primarily for client use unless otherwise specified. What are the door key codes? They keep the office secure. Do not give out the code. How and when do I submit my timesheet? To your supervisor; see the payroll calendar. When do I get paid? Twice a month; see calendar. What do I do when I have a problem? Typically you will go to your supervisor first.
- 18. How Do I…? Request time off from work/call in sick? Through your supervisor. Sign out a room for use? Sign out rooms on Public Server in „Room Sign Ups‟ folder. Use the fax machine, copier, etc.? See a PA for assistance. Report an incident? See Tracey in HR or your supervisor. Set up voicemail and email? It should be set up for you. What do I do when I use the last of something? Let a PA know. What is the portal? A way to find out current agency information. It is accessed at https://portal.adp.com
- 19. Technology Laptops are available for sign out in the main office and there is a sign out system; for extended use of laptops consult your supervisor.
- 20. Etiquette Phone etiquette is important. External Phone Script, “Center for Family Life and Recovery, this is _______, how may I help you?” Internal Script “Hello, this is ______, how may I help you?”
- 21. Etiquette Email Courteous Re-reading emails/proof reading emails Tone of email/message Using !!!!!!!! Reply All/Forward-the dangers of
- 22. Group Living & Etiquette It is important to take care of our offices and especially the communal space. Take initiative to clean up any messes you make; leave it as you‟d want it to be found.
- 23. The Culture of CFLR, Inc. CFLR, Inc. is a non-profit organization that 1. Delivers High Quality Caring, Compassionate and Empathetic Services 2. Embraces and Drives Change 3. Creates Fun, Friendly and Understanding Environment 4. Is Progressive, Creative, Collaborative and Open-Minded 5. Pursues Growth and Learning 6. Builds Open, Honest Relationships with Communication and Respect 7. Builds a Positive Supportive Team with Accountability and Family Spirit 8. Does More With Less 9. Is Passionate, Determined and Humble 10. CFLR gives Help = the Community gets Hope
- 24. Core Values Accountability, Respect, Teamwork, and Communication
- 25. Cultural Examples Core values case studies Consider how you would approach, actions you might take if you noticed- A co-worker playing a video game during work hours. Your co-workers at lunchtime opening making negative comments about their supervisor. A co-worker taking credit for your work and taking on more than they can reasonably handle.
- 26. LM
Editor's Notes
- Picture with background removed(Intermediate)To reproduce the picture effects on this slide, do the following:On the Home tab, in the Slides group, click Layout, and then click Blank.On the Insert tab, in the Images group, click Picture.In the Insert Picture dialog box, select a picture and then click Insert.Select the picture. Under PictureTools, on the Format tab, in the Size group, click the Size and Position dialog box launcher. In the Format Picture dialog box, resize or crop the image so that the height is set to 7.5” and the widthis set to 10”. To crop the picture, click Crop in the left pane, and in the right pane, under Crop position, enter values into the Height, Width, Left, and Top boxes. To resize the picture, click Size in the left pane, and in the right pane, under Size and rotate, enter values into the Height and Width boxes.Also under PictureTools, on the Format tab, in the Adjust group, click Color, and then under Recolor click Grayscale.Also in the Adjust group, click Corrections, and then under Brightness and Contrast, click Brightness: -40% Contrast: +20%.On the Home tab, in the Clipboard group, click the arrow to the right of Copy, and then click Duplicate.Select the second picture. On the Home tab, in the Drawing group, click Arrange, point to Align, and then do the following:Click Align to Slide.Click Align Middle. Click Align Center.Under PictureTools, on the Format tab, in the Adjust group, click ResetPicture.Also under PictureTools, on the Format tab, in the Size group, click the Size and Position dialog box launcher.. In the Format Picture dialog box, resize or crop the image to focus on the main subject in the picture. (Example picture is set to 3.54” height and 3.24” width).To crop the picture, click Crop in the left pane, and in the right pane, under Crop position, enter values into the Height, Width, Left, and Top boxes. To resize the picture, click Size in the left pane, and in the right pane, under Size and rotate, enter values into the Height and Width boxes.Also under PictureTools, on the Format tab, in the Adjust group, click RemoveBackground, and then do the following: To remove additional background areas from the picture, on the BackgroundRemoval tab, in the Refine group, click Mark Areas to Remove. Select all of the additional areas to be removed.To keep additional areas of the picture that have been removed, on the BackgroundRemoval tab, in the Refine group, click Mark Areas to Keep. Select all of the additional areas to be kept.Click KeepChanges in the Close group when finished.To reproduce the shape effects on this slide, do the following:On the Home tab, in the Drawing group, select Rectangle.On the slide, drag to draw a rectangle.Select the rectangle. Also on the Home tab, in the Drawing group, click the Format Shape dialog box launcher.In the Format Shape dialog box, in the Size tab, enter 7.5” into the Height box and enter 4” into the Width box.Also in the Format Shape dialog box, in the Fill tab, select Gradientfill, and then do the following:In the Type list, select Linear.In the Angle box, enter 90°.Under Gradient stops, click Add gradient stops or Remove gradient stops until three stops appear in the slider.Also under Gradient stops, customize the gradient stops as follows:Select the first stop from the leftin the slider, and then do the following: In the Position box, enter 0%.Click the button next to Color, and then under Theme Colors click Black, Text 1 (first row, second option from the left).In the Transparency box, enter 100%.Select the second stop from the leftin the slider, and then do the following: In the Position box, enter 40%.Click the button next to Color, click More Colors, and then in the Colors dialog box, on the Custom tab, enter values for Red: 47, Green: 91, and Blue: 77.In the Transparency box, enter 0%.Select the third stop from the leftin the slider, and then do the following: In the Position box, enter 100%.Click the button next to Color, and then under Theme Colors click Black, Text 1 (first row, second option from the left).In the Transparency box, enter 90%.Also in the FormatShape dialog box, in the LineColor tab, select NoLine.Select the second picture. On the Home tab, in the Drawing group, click Arrange, and then click Bring to Front.To reproduce the text effects on this slide, do the following:On the Insert tab, in the Text group, click TextBox, and then on the slide drag to draw your text box.Enter text in the text box, and then select the text. On the Home tab, in the Font group, do the following:In the Font list, click Calisto MT.In the FontSize list, click 36 pt. Click FontColor, and then under Theme Colors click White, Background 1 (first row, first option from the left).Position text over the least transparent part of the gradient.
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- Sara
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- SaraNew Employee Orientation folder on Public Server
- Sara
- Sara
- Judy Talk in summary about the Plan, what it is, who is guided by it, and how it is used at the agency. Please open the Strategic Plan training piece.
- Judy Show Chart-description of each program and also who leads each program; senior team, and program assistants. Please open Program Overview.
- Judy Show Chart-description of each program and also who leads each program; senior team, and program assistants
- Tracey
- Tracey
- Tracey
- SaraMeeting place outside (corner of Court and Arteriole)- policy regarding closing due to bad weatherAdministrative manual is something they should be familiar with
- Sara/Tracey Parking in Herkimer PINS office-talk to Jan Harris; Impact see Jeremy, etc.
- Tracey/SaraDemo
- SaraPhone Manual
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- Judy Timing of a response/prompt response
- Judy
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- Sara-Tracey, and JudySmall group culture behavioral case studies (10 minutes, 5 to process)