Marwa Mostafa completed an online course on customer relationship management (CRM) through HP LIFE e-Learning on August 11, 2014. The course, which took approximately 1 hour, covered why CRM tools are beneficial and how to use contact management software as a CRM tool for business. Marwa received a certificate of completion that was signed by the Director of Economic Progress at HP and the Vice President and Director of Health and Technology at the Education Development Center.

1. Certicate
of completion
Marwa Mostafa
has successfully completed the HP LIFE e-Learning
course on “Customer relationship management (CRM)”
Through this self-paced online course, totaling approximately 1 Contact Hour, the above
participant actively engaged in an exploration of the customer relationship management (CRM)
process, learning why a CRM tool is benecial and how to use contact management software as
a CRM tool for the participant's own business.
Presented August 11, 2014
Jeannette Weisschuh
Director, Economic Progress
HP Corporate Affairs
Rebecca J. Stoeckle
Vice President and Director, Health and Technology
Education Development Center, Inc.
Certicate serial #14874-423