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… ………………………



    Casino Employees
      Association™
         EMPOWERING YOUR WORKFORCE




                                                      2011




                   … …………………
501 SCARBOROUGH DRIVE SUITE 300 EAST EGG HARBOR TWP, NJ 08234
E   CEA

H
                   MAKING GOOD EMPLOYEES BETTER
E
      The CEA is a non-union professional association that provides value
R     added services to the gaming, hospitality & tourism industries. We
      provide solutions to both: Employers and their Employees.
E
                      … …………………
T
O

H
E
L                     … …………………
P
                     WE EMPOWER EMPLOYEES TO:


           FIND INDEPENDENT SOLUTIONS TO THEIR MOST BASIC &
            ESSENTIAL NEEDS
           BE PROACTIVE IN FURTHER DEVELOPING THEIR CAREERS
           JOIN a FREE VOLUNTARY ALTERNATIVE TO MEET THEIR
            NEEDS


          … …………………
E
                 WE ARE HERE TO HELP
H
E
R
     “A 5 % increase in employee
     satisfaction drove a 1.3
     percent increase in customer
                                            H. E. L. P.
E    satisfaction, in turn bringing
     a 0.5 percent increase in               HAPPY | ENGAGED | LOYAL | PRODUCTIVE
     revenue growth” Harvard
     Business Review.

T                                            cost of this employee churn. The
                                             Incentive    Research     Foundation
O   HAPPY:                                   estimates roughly 100 to 200
                                             percent of an employee’s base salary
    84% OF US WORKERS REPORT THEY ARE
                                             is spent to recruit and train a
    UNHAPPY AT WORK (Gallup Organization)
                                             replacement. In an arena where
H   Studies    show     that    happier
    employees generate more revenues
                                             customer service is paramount and
                                             the labor pool is shrinking - keeping
E   for the companies they work for.         employees satisfied and engaged is
                                             critical.
    ENGAGED:
L   75% OF WORKERS WANT TO BE ENGAGED
                                             LOYAL: Cultural Enrichment and tied
                                             together with a ‘social purpose’ is
    IN THEIR CAREERS (Spherion).
P   In the hospitality industry, where
                                             our recipe for loyalty.
                                             PRODUCTIVE:       The endgame is
    many employees see their jobs as
                                             ‘quality’ productivity. A happier,
    stepping-stones to more permanent
                                             more engaged & loyal workforce is 7
    positions, employee turnover rate
                                             times more likely to be productive -
    ranges between 78.3 percent to 95.4
                                             even when no one is looking.
    percent. These numbers are
    staggering; more staggering is the




                              … …………………
E
    EMPOWERING YOUR WORKFORCE
H
E                                          looking to enter or further his/her
     WHAT WE DO
R                                          knowledge and skill sets in the
                                           hospitality sector. As an employer,



     1
                                           you can save time and training
E                                          dollars by enrolling your employees
                                           in the following online courses at
            SUPPLEMENTAL JOB               www.trainwithcea.com :

T    PLACEMENT                                   BASE HOSPITALITY COURSE
                                                 HOST COURSE
O    INCOME ENHANCEMENT
                                                 BUSSER COURSE
     We make your part-time, seasonal &
     on-call workers HAPPY by helping            FOOD RUNNER COURSE
     them find supplemental work and             SERVER COURSE
H    enhancing their overall income
                                                 BARTENDER COURSE
     potential.
E
L
P    2       CAREER DEVELOPMENT

                                           ESL & SPANISH ON THE JOB
     AUTONOMY & SELF DIRECTION
                                           We offer workplace language
     When your employees choose to join
                                           solutions specific to the gaming
     the CEA, they voluntarily choose to
                                           hospitality industry. Your employees
     better themselves. When employees
                                           can learn the basic & essentials of
     take control of their own future,
                                           the English/Spanish language in as
     they naturally become more
                                           little as 24 hours. The CEA can
     ENGAGED in the workplace. The CEA
                                           accommodate you with onsite or
     offers voluntary online hospitality
                                           offsite ESL training courses at
     training courses to any employee
                                           unmatched pricing.

                         … …………………
E
      WE’VE GOT THEM COVERED
H

    3
                                          and fully insured workforce. The CEA
                                          offers group medical products for
E                                         your     part-time,    probationary,
            CULTURAL ENRICHMENT           seasonal & on-call workers that do
R                                         not have access to affordable
    THE PURPOSE MOTIVE                    healthcare coverage. We manage
E   Employees that participate in         the entire process in order to
    employer      sponsored/community     minimize your costs and allow your
    activity outside the workplace        employees to remain healthy &
    develop     a   ‘purpose   motive’    PRODUCTIVE in the workplace. We
T   relationship to the employer. In      educate your employees on what
    other words, social purposeful        they are buying at the time of
O   events that benefit the community,    enrollment and let them know that
    the employee and the cause of an      our products are not meant to
    organization produce more LOYAL       replace major medical insurance -
    employees – beyond any salary or      but are here to help those that do
H   wage increase.                        not have and cannot afford
                                          traditional coverage.
E
L
P
    4       VOLUNTARY MEDICAL

    BENEFITS
    ONE THIRD OF EMPLOYERS WILL
    DROP HEALTH INSURANCE IN 2014            LIMITED INDEMNITY PLANS
    (Mckinsey Quarterly)                     GROUP DENTAL
    As the cost of major medical             CRITICAL ILLNESS
    insurance continues to rise. It’s        GROUP CANCER
    becoming increasingly difficult for
    employers to maintain a full-time        SHORT TERM DISABILITY
                                             LIFE INSURANCE/ADD

                           … …………………
E   CEA

H
          SINCE INCEPTION, THE CEA HAS GROWN TO OVER 200 MEMBERS AND
E           CONTINUES TO FORGE RELATIONSHIPS WITH INDUSTRY LEADERS

R
E

T
                WE ARE HERE TO H.E.L.P.
O

H                       WWW.CASINOEMPLOYEES.ORG

                          WWW.TRAINWITHCEA.COM
E
L
P
      NOTE: THE CEA IS NOT A UNION. WE ARE A FOR PROFIT BUSINESS AND DO NOT
      UNDER ANY CIRCUMSTANCE ATTEMPT TO ORGANIZE EMPLOYEES, NEGOTIATE
      WAGES OR WORKING CONDITIONS. OUR SERVICES ARE VOLUNTARY IN NATURE
      AND OUR REGULAR MEMBERS (EMPLOYEES) DO NOT HAVE TO PAY ANY DUES
      OR FEES TO JOIN. WE SERVE AS A VOLUNTARY ALTERNATIVE FOR EMPLOYEES IN
      NEED OF ASSISTANCE.




          … …………………
              … …………………

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CEA Company Brochure

  • 1. … ……………………… Casino Employees Association™ EMPOWERING YOUR WORKFORCE 2011 … ………………… 501 SCARBOROUGH DRIVE SUITE 300 EAST EGG HARBOR TWP, NJ 08234
  • 2. E CEA H MAKING GOOD EMPLOYEES BETTER E The CEA is a non-union professional association that provides value R added services to the gaming, hospitality & tourism industries. We provide solutions to both: Employers and their Employees. E … ………………… T O H E L … ………………… P WE EMPOWER EMPLOYEES TO:  FIND INDEPENDENT SOLUTIONS TO THEIR MOST BASIC & ESSENTIAL NEEDS  BE PROACTIVE IN FURTHER DEVELOPING THEIR CAREERS  JOIN a FREE VOLUNTARY ALTERNATIVE TO MEET THEIR NEEDS … …………………
  • 3. E WE ARE HERE TO HELP H E R “A 5 % increase in employee satisfaction drove a 1.3 percent increase in customer H. E. L. P. E satisfaction, in turn bringing a 0.5 percent increase in HAPPY | ENGAGED | LOYAL | PRODUCTIVE revenue growth” Harvard Business Review. T cost of this employee churn. The Incentive Research Foundation O HAPPY: estimates roughly 100 to 200 percent of an employee’s base salary 84% OF US WORKERS REPORT THEY ARE is spent to recruit and train a UNHAPPY AT WORK (Gallup Organization) replacement. In an arena where H Studies show that happier employees generate more revenues customer service is paramount and the labor pool is shrinking - keeping E for the companies they work for. employees satisfied and engaged is critical. ENGAGED: L 75% OF WORKERS WANT TO BE ENGAGED LOYAL: Cultural Enrichment and tied together with a ‘social purpose’ is IN THEIR CAREERS (Spherion). P In the hospitality industry, where our recipe for loyalty. PRODUCTIVE: The endgame is many employees see their jobs as ‘quality’ productivity. A happier, stepping-stones to more permanent more engaged & loyal workforce is 7 positions, employee turnover rate times more likely to be productive - ranges between 78.3 percent to 95.4 even when no one is looking. percent. These numbers are staggering; more staggering is the … …………………
  • 4. E EMPOWERING YOUR WORKFORCE H E looking to enter or further his/her WHAT WE DO R knowledge and skill sets in the hospitality sector. As an employer, 1 you can save time and training E dollars by enrolling your employees in the following online courses at SUPPLEMENTAL JOB www.trainwithcea.com : T PLACEMENT  BASE HOSPITALITY COURSE  HOST COURSE O INCOME ENHANCEMENT  BUSSER COURSE We make your part-time, seasonal & on-call workers HAPPY by helping  FOOD RUNNER COURSE them find supplemental work and  SERVER COURSE H enhancing their overall income  BARTENDER COURSE potential. E L P 2 CAREER DEVELOPMENT ESL & SPANISH ON THE JOB AUTONOMY & SELF DIRECTION We offer workplace language When your employees choose to join solutions specific to the gaming the CEA, they voluntarily choose to hospitality industry. Your employees better themselves. When employees can learn the basic & essentials of take control of their own future, the English/Spanish language in as they naturally become more little as 24 hours. The CEA can ENGAGED in the workplace. The CEA accommodate you with onsite or offers voluntary online hospitality offsite ESL training courses at training courses to any employee unmatched pricing. … …………………
  • 5. E WE’VE GOT THEM COVERED H 3 and fully insured workforce. The CEA offers group medical products for E your part-time, probationary, CULTURAL ENRICHMENT seasonal & on-call workers that do R not have access to affordable THE PURPOSE MOTIVE healthcare coverage. We manage E Employees that participate in the entire process in order to employer sponsored/community minimize your costs and allow your activity outside the workplace employees to remain healthy & develop a ‘purpose motive’ PRODUCTIVE in the workplace. We T relationship to the employer. In educate your employees on what other words, social purposeful they are buying at the time of O events that benefit the community, enrollment and let them know that the employee and the cause of an our products are not meant to organization produce more LOYAL replace major medical insurance - employees – beyond any salary or but are here to help those that do H wage increase. not have and cannot afford traditional coverage. E L P 4 VOLUNTARY MEDICAL BENEFITS ONE THIRD OF EMPLOYERS WILL DROP HEALTH INSURANCE IN 2014  LIMITED INDEMNITY PLANS (Mckinsey Quarterly)  GROUP DENTAL As the cost of major medical  CRITICAL ILLNESS insurance continues to rise. It’s  GROUP CANCER becoming increasingly difficult for employers to maintain a full-time  SHORT TERM DISABILITY  LIFE INSURANCE/ADD … …………………
  • 6. E CEA H SINCE INCEPTION, THE CEA HAS GROWN TO OVER 200 MEMBERS AND E CONTINUES TO FORGE RELATIONSHIPS WITH INDUSTRY LEADERS R E T WE ARE HERE TO H.E.L.P. O H WWW.CASINOEMPLOYEES.ORG WWW.TRAINWITHCEA.COM E L P NOTE: THE CEA IS NOT A UNION. WE ARE A FOR PROFIT BUSINESS AND DO NOT UNDER ANY CIRCUMSTANCE ATTEMPT TO ORGANIZE EMPLOYEES, NEGOTIATE WAGES OR WORKING CONDITIONS. OUR SERVICES ARE VOLUNTARY IN NATURE AND OUR REGULAR MEMBERS (EMPLOYEES) DO NOT HAVE TO PAY ANY DUES OR FEES TO JOIN. WE SERVE AS A VOLUNTARY ALTERNATIVE FOR EMPLOYEES IN NEED OF ASSISTANCE. … ………………… … …………………