Win the market through a successful product entry Christophe Pirotte,  FMCG specialist Matjaž Robinšak,  Project manager 2 6 .5.2004
Situation – current  business environment Serious threat to business strategies Shorter PLC’s Increased competition Continuity of product portfolio Continuous innovation / improvement Open markets
Situation – new entry is MUST Value-based incentives in discussion
Situation – new entry is MUST Value-based incentives in discussion
Situation – new entry is MUST Value-based incentives in discussion
Situation – new entry is MUST Value-based incentives in discussion
Situation – new entry is MUST Value-based incentives in discussion
Situation – new entry is MUST Value-based incentives in discussion
Situation – new entry is MUST R&D / product manager develop a product Marketing has to find a market for it Sales has to sell it A product in portfolio gets to declining phase Prepare sales channels Value-based incentives in discussion ENTRY New brand in portfolio ??? Customer need? Which market / category?
Situation – new entries Available space
Complication – driving forces  Retailer Distributor Competition Substitutes New product Consumer Company marketing sales R&D
Complication: role of marketing Marketing as  operational  unit with prime function of enhancing sales Limited strategic role of marketing department Marketing as a  strategic  corporate function Actively involved in strategic decision making based on thorough customer understanding Board R&D Sales Market research Strategic  Marketing Organization  B Board R&D Sales Marketing Organization A Market research
Solution – Phases in product entry  Category understand-ing Category  SWOT Concept & product development Entry preparation Evaluation / Reformulation ENTRY
Solution –  Category definition / SWOT GAP analysis Product Sorting 360°  Understanding  categorisation wide category close category subcategory  Brand vs competitors’ position SWOT of brands: image,  Importance Use occasions Identification of barriers Legitimate territory of a brand Consumer Company Retailer Distributor
Solution –  Category definition / SWOT Available space
Solution –  Concept & product development Concept Product R&D Brand manager Marketing Brand manager Ad agency
Solution –  Entry preparation Product ENTRY Marketing Concept / communication fit Creatives testing Sales Sales channels Intro
Solution –  Evaluation / Reformulation Evaluation / Reformulation ENTRY Monitoring performance benchmark Fine tuning Product / concept / ... Identification of barriers awareness availability personal
Closing thought – company  Serious  help  to business strategies Common goal for company departments Increased  involvement retailers, ... Improved working relationship internal ... everything starts from within the company different knowledge form different departments (they talk more) gaps can be filled And external  creates goodwill a lot of usefull info consumer
Closing thought – research  Serious  help  to business strategies Researcher knows methods All is about categorisation Strategic knowledge in company  Not any more on characteristics  On benefits know the catgory the close category competitor and substitutes
Tržaška 2 SI-1000 Ljubljana Slovenija +386-1-241-00-66 [email_address] www.cati.si Gazela 2003 SPSS partnerji člani združenja ESOMAR

Cati2004 Pirotte Robinšak Win The Market

  • 1.
    Win the marketthrough a successful product entry Christophe Pirotte, FMCG specialist Matjaž Robinšak, Project manager 2 6 .5.2004
  • 2.
    Situation – current business environment Serious threat to business strategies Shorter PLC’s Increased competition Continuity of product portfolio Continuous innovation / improvement Open markets
  • 3.
    Situation – newentry is MUST Value-based incentives in discussion
  • 4.
    Situation – newentry is MUST Value-based incentives in discussion
  • 5.
    Situation – newentry is MUST Value-based incentives in discussion
  • 6.
    Situation – newentry is MUST Value-based incentives in discussion
  • 7.
    Situation – newentry is MUST Value-based incentives in discussion
  • 8.
    Situation – newentry is MUST Value-based incentives in discussion
  • 9.
    Situation – newentry is MUST R&D / product manager develop a product Marketing has to find a market for it Sales has to sell it A product in portfolio gets to declining phase Prepare sales channels Value-based incentives in discussion ENTRY New brand in portfolio ??? Customer need? Which market / category?
  • 10.
    Situation – newentries Available space
  • 11.
    Complication – drivingforces Retailer Distributor Competition Substitutes New product Consumer Company marketing sales R&D
  • 12.
    Complication: role ofmarketing Marketing as operational unit with prime function of enhancing sales Limited strategic role of marketing department Marketing as a strategic corporate function Actively involved in strategic decision making based on thorough customer understanding Board R&D Sales Market research Strategic Marketing Organization B Board R&D Sales Marketing Organization A Market research
  • 13.
    Solution – Phasesin product entry Category understand-ing Category SWOT Concept & product development Entry preparation Evaluation / Reformulation ENTRY
  • 14.
    Solution – Category definition / SWOT GAP analysis Product Sorting 360° Understanding categorisation wide category close category subcategory Brand vs competitors’ position SWOT of brands: image, Importance Use occasions Identification of barriers Legitimate territory of a brand Consumer Company Retailer Distributor
  • 15.
    Solution – Category definition / SWOT Available space
  • 16.
    Solution – Concept & product development Concept Product R&D Brand manager Marketing Brand manager Ad agency
  • 17.
    Solution – Entry preparation Product ENTRY Marketing Concept / communication fit Creatives testing Sales Sales channels Intro
  • 18.
    Solution – Evaluation / Reformulation Evaluation / Reformulation ENTRY Monitoring performance benchmark Fine tuning Product / concept / ... Identification of barriers awareness availability personal
  • 19.
    Closing thought –company Serious help to business strategies Common goal for company departments Increased involvement retailers, ... Improved working relationship internal ... everything starts from within the company different knowledge form different departments (they talk more) gaps can be filled And external creates goodwill a lot of usefull info consumer
  • 20.
    Closing thought –research Serious help to business strategies Researcher knows methods All is about categorisation Strategic knowledge in company Not any more on characteristics On benefits know the catgory the close category competitor and substitutes
  • 21.
    Tržaška 2 SI-1000Ljubljana Slovenija +386-1-241-00-66 [email_address] www.cati.si Gazela 2003 SPSS partnerji člani združenja ESOMAR