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Case Study: Procter & Gamble Lucas Watson Global Team Leader, Digital Business Strategy Procter & Gamble
Social Brand Building That Works ,[object Object],[object Object],[object Object],June 1, 2009 CM Summit New York
“ Digital technology is going to allow the greatest brand builders in the world to improve the lives of the consumers in ways they never thought possible……  If they learn how to use it.”   -
Are you a… Marketing Technopologist?
“ We coined the term marketing technopologist for a person who brings together strengths in marketing, technology and social interaction.” - The Wall Street Journal Anthropologist Technology Marketer
Does Your Team Have All 3 Key Skills?
We count on our extended team more than most $ M PG A B C Sales Per Employee $602  $527  $413  $360
 
[object Object]
 
Choiceful Focused on key business driver Right to win START WITH GREAT STRATEGY MARKETING
Clarity of Purchase Barrier:  Category Apathy “ Why Should I Care About Shaving?” MARKETING
Single Minded Business Objective: “ Increase Brand Consideration”   MARKETING
THEY DISCOVERED A TRUE INSIGHT “ To debate, discuss & argue is in the blood of Indians!”  ANTHROPOLOGY
Self Actualization Esteem Love / Belonging Safety Physiological THEY UNDERSTOOD HUMAN MOTIVATION Esteem & Actualization might be worth 10X premium  ANTHROPOLOGY
THEY UNDERSTOOD HOW RELATIONSHIPS WORK ANTHROPOLOGY
TECHNOLOGY THEY LISTENED AC Nielsen Survey to Capture the Attitudes of the Country
THEY TALKED Mass Media & Paid Social to Ingnite Conversation TECHNOLOGY
[object Object],[object Object],[object Object],[object Object],[object Object],Marketer TECHNOLOGY
SOCIAL THAT WORKS Sales Increased 40%
1. Single Minded Strategy MARKETING
2. Spend More Time Learning About People ANTHROPOLOGY
TECHNOLOGY 3. Use the Pipes Well
 
 

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Case Study Procter&Gamble

Editor's Notes

  1. Acknowledge Challenges Multi functional skill sets Choices we could make as brand leaders to more effectively accelerate our brands Technology Organizational enabler Culture enabler