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CASE STUDY
www.otterbox.com
OtterBox Preserver Series: Preserving
Technology for North Shore Lifeguards
I have taken underwater photos of holding fish, and you can do underwater photography on your iPhone.The
camera on these things are pretty good so you actually get a pretty high quality underwater picture just through
your phone, instead of having giant housing and an expensive camera.
“ “
— Mike Jutt, NSLA member
Members of the North Shore Lifeguard Association (NSLA) must be prepared for the
ever-changing daily conditions of life in the surf.The organization consists of more than
40 lifeguards posted on the North Shore of Oahu, world renowned for the volume and
intensity of its waves. Responding to emergencies in the sun, sand and surf is serious
business and can be harmful to mobile technology.The NSLA stays connected with the
OtterBox Preserver Series – seriously waterproof smartphone cases.
The NSLA strives to fulfill three community-centric goals:educate people about swimming
and ocean safety; host fundraising and outreach events; and administer the Junior
Lifeguard program, which trains the community’s youth on basic ocean safety and life-
saving skills. NSLA takes preventative action to ensure safety along a seven-mile stretch
of pristine beaches.The picturesque location, coupled with world-class waves, attracts
a mixture of surf enthusiasts, causal tourists and locals alike. It’s estimated that the area,
with a permanent population around 20,000, sees about 3 million visitors annually.
“Everybody just wants to jump in the water and go swimming,” said Donald ‘DJ’ Rogers,
NSLA member and North Shore rescue operator.“People don’t understand that we have
rip currents and dangerous shore break, they just see the water and sprint to it. We are
pretty much here to make sure that they are safe.”
NSLA members use their OtterBox Preserver Series-equipped smartphones to stay alert
of changing conditions with weather-predicting apps and tidal trackers, and they use
GPS to pinpoint people who are in distress. Rogers knows first hand how knowledge of
weather conditions can change the success of a rescue.
“When we are doing a search, it is really good to know if the wind is going to change, if
the tides are going high, if the tides are going low and the phone actually works really
well for that,”Rogers said.“I can put it right in the middle compartment of the Jet Ski right
next to me, if it gets wet I don’t have to worry about it. It’s going to be dry.”
When working in the mobile response unit, lifeguards must respond to calls in remote
parts of the island.The only direct communication they have with victims is through their
phones.They will often call to pinpoint the exact location for the rescue.
“We have to call them on their cell phone with ours to find out exactly where their
location is, because sometimes locations can get misconstrued through talking over
the radio,” explained Mike Jutt, NSLA member and seven-year lifeguard. “It’s easier to
have a direct line of communication to the person on the beach who is calling in the
emergency.”
Minutes and seconds count in this line of work. When heading out to a rescue, the
lifeguards don’t give much thought to their mobile devices, often leaving them in
pockets or allowing them to fall out of the truck onto concrete or sand.
North Shore Lifeguard
Association
NSLA was created to fulfill three goals for the
community on North Shore of Oahu.Those
goals are to educate the community and
visitors about water safety, provide community
events and outreach and support the junior
lifeguard association
•	 Founded: 1998
•	 Members: 40
•	 More than 230 rescues performed in 2013
•	 Treated 166 serious medical
emergencies in 2013
•	 North Shore beaches saw almost
3 million visitors in 2013
CASE STUDY
www.otterbox.com
“The Preserver Series has protected my phone,”said Ryan Phillips,NSLA member and 10-year
lifeguard.“I might be on the way to a rescue,I might forget my phone in my pocket,now I know
that I can have that sense of insurance that I know my phone won’t get destroyed.”
Even on a lifeguard’s day off, his time is likely spent on the water. It’s a way of life on
the North Shore. From the importance of weather apps and GPS at work to snapping
photos and tracking prime fishing conditions while at play, the North Shore lifeguards
bring technology along with them.
“Since I have had a Preserver Series case on my phone it has opened up some possibilities for
me,”said Phillips.“I might throw it in my pocket when I swim out to get some photos of the surf
with my friends or I might have it on the Jet Ski while I am at work.”
About OtterBox:
Founded in 1998 with a line of dry boxes,OtterBox®
has evolved into the No.1-selling case for
smartphones in the U.S.and a global leader in mobile device protection.* Its diverse lineup
of protective solutions for handheld technology protect, connect and enable a mobile
world. OtterBox has been a six-time honoree on the Inc. 5000 list of fastest growing private
companies in the U.S. and was named one of “America’s Most Promising Companies” by
Forbes Magazine.The company is headquartered in Fort Collins, Colo., with offices in San
Diego; Boston; Cork, Ireland; and Hong Kong.
For more information, visit otterbox.com.
We’ve Got Technology Covered.
©2014 Otter Products, LLC. All rights reserved.
The OtterBox name and OtterBox trademarks are the property of
Otter Products, LLC, registered in the U.S. and other countries.
All other trademarks are the property of their respective owners.
No. 1-selling smartphone case source:The NPD Group/Retail Tracking Service:
Cell Phone Device Protection/Units Sold 1/2012-12/2013
Seriously Waterproof
Phone Cases
The OtterBox Preserver Series waterproof
case is built to prevail over the drops, dings
and bruises that happen when you don’t
hesitate to leap into action.
•	 Waterproof: fully submergible up
to 6.6 ft. (2 m) for 30 minutes
•	 Drop proof: protects device from
drops up to 6.6 ft. (2 m)
•	 Dust Proof: blocks entry of dust
and debris particles
•	 Two-piece case with snap assembly
for easy installation
•	 Internal foam cushions device
and holds it in place inside the case
•	 Includes an adjustable lanyard for
convenient carrying and tethering

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Case Study: Preserving Technology for North Shore Lifeguards

  • 1. CASE STUDY www.otterbox.com OtterBox Preserver Series: Preserving Technology for North Shore Lifeguards I have taken underwater photos of holding fish, and you can do underwater photography on your iPhone.The camera on these things are pretty good so you actually get a pretty high quality underwater picture just through your phone, instead of having giant housing and an expensive camera. “ “ — Mike Jutt, NSLA member Members of the North Shore Lifeguard Association (NSLA) must be prepared for the ever-changing daily conditions of life in the surf.The organization consists of more than 40 lifeguards posted on the North Shore of Oahu, world renowned for the volume and intensity of its waves. Responding to emergencies in the sun, sand and surf is serious business and can be harmful to mobile technology.The NSLA stays connected with the OtterBox Preserver Series – seriously waterproof smartphone cases. The NSLA strives to fulfill three community-centric goals:educate people about swimming and ocean safety; host fundraising and outreach events; and administer the Junior Lifeguard program, which trains the community’s youth on basic ocean safety and life- saving skills. NSLA takes preventative action to ensure safety along a seven-mile stretch of pristine beaches.The picturesque location, coupled with world-class waves, attracts a mixture of surf enthusiasts, causal tourists and locals alike. It’s estimated that the area, with a permanent population around 20,000, sees about 3 million visitors annually. “Everybody just wants to jump in the water and go swimming,” said Donald ‘DJ’ Rogers, NSLA member and North Shore rescue operator.“People don’t understand that we have rip currents and dangerous shore break, they just see the water and sprint to it. We are pretty much here to make sure that they are safe.” NSLA members use their OtterBox Preserver Series-equipped smartphones to stay alert of changing conditions with weather-predicting apps and tidal trackers, and they use GPS to pinpoint people who are in distress. Rogers knows first hand how knowledge of weather conditions can change the success of a rescue. “When we are doing a search, it is really good to know if the wind is going to change, if the tides are going high, if the tides are going low and the phone actually works really well for that,”Rogers said.“I can put it right in the middle compartment of the Jet Ski right next to me, if it gets wet I don’t have to worry about it. It’s going to be dry.” When working in the mobile response unit, lifeguards must respond to calls in remote parts of the island.The only direct communication they have with victims is through their phones.They will often call to pinpoint the exact location for the rescue. “We have to call them on their cell phone with ours to find out exactly where their location is, because sometimes locations can get misconstrued through talking over the radio,” explained Mike Jutt, NSLA member and seven-year lifeguard. “It’s easier to have a direct line of communication to the person on the beach who is calling in the emergency.” Minutes and seconds count in this line of work. When heading out to a rescue, the lifeguards don’t give much thought to their mobile devices, often leaving them in pockets or allowing them to fall out of the truck onto concrete or sand. North Shore Lifeguard Association NSLA was created to fulfill three goals for the community on North Shore of Oahu.Those goals are to educate the community and visitors about water safety, provide community events and outreach and support the junior lifeguard association • Founded: 1998 • Members: 40 • More than 230 rescues performed in 2013 • Treated 166 serious medical emergencies in 2013 • North Shore beaches saw almost 3 million visitors in 2013
  • 2. CASE STUDY www.otterbox.com “The Preserver Series has protected my phone,”said Ryan Phillips,NSLA member and 10-year lifeguard.“I might be on the way to a rescue,I might forget my phone in my pocket,now I know that I can have that sense of insurance that I know my phone won’t get destroyed.” Even on a lifeguard’s day off, his time is likely spent on the water. It’s a way of life on the North Shore. From the importance of weather apps and GPS at work to snapping photos and tracking prime fishing conditions while at play, the North Shore lifeguards bring technology along with them. “Since I have had a Preserver Series case on my phone it has opened up some possibilities for me,”said Phillips.“I might throw it in my pocket when I swim out to get some photos of the surf with my friends or I might have it on the Jet Ski while I am at work.” About OtterBox: Founded in 1998 with a line of dry boxes,OtterBox® has evolved into the No.1-selling case for smartphones in the U.S.and a global leader in mobile device protection.* Its diverse lineup of protective solutions for handheld technology protect, connect and enable a mobile world. OtterBox has been a six-time honoree on the Inc. 5000 list of fastest growing private companies in the U.S. and was named one of “America’s Most Promising Companies” by Forbes Magazine.The company is headquartered in Fort Collins, Colo., with offices in San Diego; Boston; Cork, Ireland; and Hong Kong. For more information, visit otterbox.com. We’ve Got Technology Covered. ©2014 Otter Products, LLC. All rights reserved. The OtterBox name and OtterBox trademarks are the property of Otter Products, LLC, registered in the U.S. and other countries. All other trademarks are the property of their respective owners. No. 1-selling smartphone case source:The NPD Group/Retail Tracking Service: Cell Phone Device Protection/Units Sold 1/2012-12/2013 Seriously Waterproof Phone Cases The OtterBox Preserver Series waterproof case is built to prevail over the drops, dings and bruises that happen when you don’t hesitate to leap into action. • Waterproof: fully submergible up to 6.6 ft. (2 m) for 30 minutes • Drop proof: protects device from drops up to 6.6 ft. (2 m) • Dust Proof: blocks entry of dust and debris particles • Two-piece case with snap assembly for easy installation • Internal foam cushions device and holds it in place inside the case • Includes an adjustable lanyard for convenient carrying and tethering