Andre Pires opened an auto parts store called Quickfix Auto Parts in 1997. While sales grew significantly in early years as he expanded, recent financial reports showed losses. Worried about future funding needs, Andre recruited an MBA intern, Juan Plexo, to analyze the finances and identify issues preventing profitability. Juan reviewed financial statements showing growing inventory, expenses, and debt with declining cash flows and profits. Andre hoped Juan could recommend remedial actions to convince lenders of the store's viability.