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New Website
New Elements   Tools   Resources   Careers   Results



New Home Page
                                                       Our website needed an overhaul that would both demonstrate
                                                       our progressive approach to client service by providing a
                                                       collaborative experience and key information for clients, and
                                                       distinguish us from other law firms.

                                                       We procured, created and edited more than 5,000 pages of web
                                                       content in one year to build out the site.

                                                       Most law firm websites focus on the firm, not the needs of its
                                                       clients. Ours does the opposite. Our unconventional approach
                                                       initially increased the challenge of gaining support from our
                                                       attorneys, who expected the typical (e.g., banners on the home
                                                       page touting firm awards, honors and press mentions). However,
                                                       with education from marketing and strong support from our
                                                       president/CEO, their enthusiasm grew.




                                                                                                          Old Website




                                                                                                               1
New Website
New Elements            Tools           Resources              Careers                Results



                                          New Home Page Features
                                                                                                  RSS feeds allow clients
 Quick access to valuable information
                                                                                                  and other visitors to receive
 clients say they want and need.
                                                                                                  updates in real time.



                                                                                                       Can’t find what you are
                                                                                                       looking for? The search box
                                                                                                       functions seamlessly and
                                                                                                       categorizes search options
                                                                                                       to find your answers quickly.




                                                                                                           When selected to expand,
                                                                                                           our resource center
                                                                                                           showcases substantive
                                                                                                           information including video,
                                                                                                           interviews with clients, and
                                                                                                           industry/business news.



                                                    Social media icons offer clients and
                                                    visitors a chance to engage with the
                                                    firm and attorneys online. Their location
                                                    is easy to find on the home page,
                                                    making it easy for visitors to connect
                                                    and share instantly.




                                                                                                                              2
New Website
New Elements   Tools   Resources   Careers   Results




   Mega Menus



                                                       Because client focus is key, our Business Solutions
                                                       page is packed with articles, guidelines, tips,
                                                       checklists and forms. By involving our attorney-
                                                       webmasters in ongoing content development, we
                                                       offer our clients resources by showing—not telling—
                                                       them we’re dedicated to service.




                                                                                           Old Website




                                                                                                             3
New Website
New Elements   Tools   Resources   Careers   Results


    Mega Menus




                                                       Mega menus enable visitors to preview and select
                                                       what is most important to them on the firm’s website:
                                                       attorney bios and solutions to their business and legal
                                                       needs.

                                                       Interactive highlights preview the latest resource
                                                       additions.




                                                                                                            4
New Website
New Elements            Tools                Resources                   Careers                    Results



               Examples of attorney bio pages feature video
               highlights, links to LinkedIn, and expandable
               accordions to view representative matters,
               publications, speaking engagements, professional
               and civic activities, and more. To improve SEO, the
               first paragraph of each bio is in a larger font size.




                                                                       Previous attorney bio page                     5
New Website
New Elements   Tools   Resources   Careers   Results




                                                       The search box functions seamlessly and
                                                       categorizes search results to find your answers
                                                       quickly.




                                                        Previous search results




                                                                                                         6
New Website
New Elements   Tools   Resources   Careers   Results




                                                       Our RSS feeds page allows clients, journalists,
                                                       firm attorneys, and other visitors to receive
                                                       information in real time.

                                                       Our Bookmark & Share option offers countless
                                                       ways to share information in the social media
                                                       atmosphere.




                                                                                                         7
New Website
New Elements   Tools   Resources   Careers               Results



                                      A sampling of our resources, including (1) Publications (articles, blogs, client alerts, etc.); (2) Upcoming
                                      events; (3) Video and news highlights on attorney bios; (4) Blogs and resources; (5) Business solutions;
                                      (6) Video capabilities.




                                                                                                                  6
                                                                                3




      1


                                                                          4




                                                                               5


  2




                                                                                                                                                     8
New Website
New Elements   Tools   Resources   Careers   Results




                                                       New tools include a mobile website that makes on-the-
                                                       go access simple for those with iPads, smartphones and
                                                       tablets.




                                                                                                                9
New Website
New Elements   Tools   Resources   Careers   Results




                                                       Sidebars on our Careers webpages feature key contacts
                                                       and highlighted information, including writing tips for
                                                       associates and information about the firm’s diversity
                                                       scholarship.




                                                                                                                 10
New Website
New Elements   Tools   Resources   Careers   Results



                                                       Our Careers pages offer additional resources for both law
                                                       students and experienced lawyers interested in joining our firm.
                                                       These provide tips on, for example, interviewing and succeeding
                                                       as an attorney.




                                                                                                                          11
New Website
New Elements   Tools   Resources   Careers          Results




                                             Examples of third-party publications/blogs
                                             reprinting our attorneys’ articles, which discuss
                                             substantive business and legal topics.




                                                                                                         12
New Website
New Elements                       Tools          Resources    Careers   Results




                                                                                   We continue to experience increases in unique
                                                                                   website visitors, bounce rate decreases, and
                                                                                   numerous inquiries from industry and legal
                                                                                   publications seeking permission to republish our
                                                                                   articles.




                                                              72
                                                                %
                            Search Engine Traffic
          Unique Visitors




                                                      52
                                                        %




                            Overall Monthly Site Traffic

                                                                                                                           40
                                                                                                                             8%
          Unique Visitors




                            Traffic to Publications

                                                                         25
                                                                           4%
          Unique Visitors




                            Mobile Traffic




                                                                                                                                      13

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Carlton Fields' new website - 2012

  • 1. New Website New Elements Tools Resources Careers Results New Home Page Our website needed an overhaul that would both demonstrate our progressive approach to client service by providing a collaborative experience and key information for clients, and distinguish us from other law firms. We procured, created and edited more than 5,000 pages of web content in one year to build out the site. Most law firm websites focus on the firm, not the needs of its clients. Ours does the opposite. Our unconventional approach initially increased the challenge of gaining support from our attorneys, who expected the typical (e.g., banners on the home page touting firm awards, honors and press mentions). However, with education from marketing and strong support from our president/CEO, their enthusiasm grew. Old Website 1
  • 2. New Website New Elements Tools Resources Careers Results New Home Page Features RSS feeds allow clients Quick access to valuable information and other visitors to receive clients say they want and need. updates in real time. Can’t find what you are looking for? The search box functions seamlessly and categorizes search options to find your answers quickly. When selected to expand, our resource center showcases substantive information including video, interviews with clients, and industry/business news. Social media icons offer clients and visitors a chance to engage with the firm and attorneys online. Their location is easy to find on the home page, making it easy for visitors to connect and share instantly. 2
  • 3. New Website New Elements Tools Resources Careers Results Mega Menus Because client focus is key, our Business Solutions page is packed with articles, guidelines, tips, checklists and forms. By involving our attorney- webmasters in ongoing content development, we offer our clients resources by showing—not telling— them we’re dedicated to service. Old Website 3
  • 4. New Website New Elements Tools Resources Careers Results Mega Menus Mega menus enable visitors to preview and select what is most important to them on the firm’s website: attorney bios and solutions to their business and legal needs. Interactive highlights preview the latest resource additions. 4
  • 5. New Website New Elements Tools Resources Careers Results Examples of attorney bio pages feature video highlights, links to LinkedIn, and expandable accordions to view representative matters, publications, speaking engagements, professional and civic activities, and more. To improve SEO, the first paragraph of each bio is in a larger font size. Previous attorney bio page 5
  • 6. New Website New Elements Tools Resources Careers Results The search box functions seamlessly and categorizes search results to find your answers quickly. Previous search results 6
  • 7. New Website New Elements Tools Resources Careers Results Our RSS feeds page allows clients, journalists, firm attorneys, and other visitors to receive information in real time. Our Bookmark & Share option offers countless ways to share information in the social media atmosphere. 7
  • 8. New Website New Elements Tools Resources Careers Results A sampling of our resources, including (1) Publications (articles, blogs, client alerts, etc.); (2) Upcoming events; (3) Video and news highlights on attorney bios; (4) Blogs and resources; (5) Business solutions; (6) Video capabilities. 6 3 1 4 5 2 8
  • 9. New Website New Elements Tools Resources Careers Results New tools include a mobile website that makes on-the- go access simple for those with iPads, smartphones and tablets. 9
  • 10. New Website New Elements Tools Resources Careers Results Sidebars on our Careers webpages feature key contacts and highlighted information, including writing tips for associates and information about the firm’s diversity scholarship. 10
  • 11. New Website New Elements Tools Resources Careers Results Our Careers pages offer additional resources for both law students and experienced lawyers interested in joining our firm. These provide tips on, for example, interviewing and succeeding as an attorney. 11
  • 12. New Website New Elements Tools Resources Careers Results Examples of third-party publications/blogs reprinting our attorneys’ articles, which discuss substantive business and legal topics. 12
  • 13. New Website New Elements Tools Resources Careers Results We continue to experience increases in unique website visitors, bounce rate decreases, and numerous inquiries from industry and legal publications seeking permission to republish our articles. 72 % Search Engine Traffic Unique Visitors 52 % Overall Monthly Site Traffic 40 8% Unique Visitors Traffic to Publications 25 4% Unique Visitors Mobile Traffic 13