1. Creating a Visually Rich and
Personalized WebCenter-Based
Intranet in 60 Days – or less
Fishbowl Solutions Intranet In A Box
2. Agenda
+ About Fishbowl Solutions
+ 60 Days to a LIVE Intranet
+ Customer Successes
+ Current Intranet Challenges & Business Trends
+ Fishbowl’s IIAB Objectives
+ Holistic Content Management
+ Intranet In a Box – Definition, Architecture, Components
+ Demonstration
+ Why Intranet In A Box?
+ Q&A
3. About Fishbowl Solutions
+ 100+ deployments in last 2 years
+ Focused on portals & content management since 1999
+ Solutions offerings & value-add components for
Oracle WebCenter
+ Oracle Specialized Gold Partner for WebCenter
Content & WebCenter Portal
5. IIAB: 60 Day Intranet Deployment
Analysis & Branding & Framework UI Integration Installation, Launch
Scoping Design Development Configuration &
Testing
Technology Audit; Creative discussion; Code & Architecture Integrate corporate Install Content & Portal Live Site!
Discuss Requirements In-house or Fishbowl Development branding & design Bundles; Load Testing
DAYS 1-3 DAYS 3-5 DAYS 5 -7 DAYS 7-10 DAYS 10-45 DAY 45-60
6. Case Study: University of Pretoria
Customer Profile:
+ South African Research University with over 1800
academic programmes
+ Leading research university in South Africa
Solution Summary:
+ Staff and Faculty Intranet supporting 4,500 users
+ IIAB framework menu, content integration, and portal templates
Business Drivers:
+ Part of an organizational infrastructure upgrade
+ Replace multiple outdated intranets with single intranet that aligns with corporate branding
+ Enable business groups to easily contribute content & improve users’ ability to search and find
information
Customer Benefits:
+ Content refreshed more often due to easy end-user contribution
+ Easily find info on university committees, teaching resources, applications, dining menus, etc.
9. Case Study: Healthcare Provider
Customer Profile:
+ US Health care provider serving over 1.4 million people
+ 12,000 employees and $1.5 billion in revenue
Solution Summary:
+ Corporate Intranet supporting 10,000 users
+ IIAB framework menu, content integration, and portal templates,
with integrated Google search “We’re thrilled with the
work that Fishbowl has
Business Drivers: done to make our Intranet
+ Replace multiple, outdated intranets with single intranet that site more user-friendly. The
aligned with corporate branding and messaging customized, easy-to-use
+ Enable business groups to easily contribute content site is a huge
+ Improve users’ ability to search intranet for information improvement, and our
+ Increase use by providing personalized experiences employees are now able to
search for information they
Customer Benefits: need more easily and stay
+ Content refreshed more often due to easy end-user contribution up-to-date on the latest
+ Easily find info on benefits, events, news, policies, etc.
news and events.”
Manager
Employee Communications
11. Current Intranet Challenges
+ Difficult to use/contribute content
– Not well categorized
– Hard to navigate
– Inefficient and inaccurate searches
+ Few Incentives to use/contribute content
– What’s in it for me?
+ Do not support specific roles/responsibilities
– No personalization
+ Low adoption
12. Enterprise Intranet Evolution
information self enterprise
directory service intelligence
Distributed Contribution,
Integrated Applications,
Personalization
business value
Employee
Self Service
Welcome Corporate Advanced
page with newsletter Application
company Integration
information Employee help
desk and
Bulletin board – directory
basic company
communications
1990 2000 2010
time
13. Business Trends
+ Reduce Cost & Complexity
– Onboarding
– Reduced Training
– Employee Self-Service
+ Quick & Measurable ROI
– Increased Time to Value
+ Enhanced Corporate Communications
– Internal Branding
– Employee Engagement
– Employee Retention
14. Successful Intranets: What’s Needed
+ Make work and tasks easier
– Tools and resources
+ Freely shares understanding of business
issues, standards, and best practices
– Onboarding
+ Removes organizational complexities
– Size, locations, type (government/public)
+ Empowered employees
– Easily consume and contribute content
15. Fishbowl’s IIAB Objectives
Consume Increase sites visits and overall interaction
Contribute Empower users to share high value information.
Personalize Right content. Right time. Right audience.
Increase ECM Value Further leverage WebCenter investments.
16. Quick Time To Value
From: To:
We have WebCenter. We have WebCenter.
What now? What’s next?
17. Fishbowl Solutions Intranet In A Box
Software & Services Offering To Design,
Build and Deploy Oracle Webcenter-Based
Intranets
18. What is Holistic ECM?
+ Fishbowl Consulting Methodology
+ Help Customers leverage WebCenter FMW
as Infrastructure
• Single Source of Truth
• Integrate with back-office
business applications
• Secure Content Across
the Enterprise
• Leverage Workflow to
increase process efficiencies
• Single repository layer for content
distribution and publication
across multiple channels
• Aggregation of
applications, content, data and user
experience
24. Components: Home Screen & Mega
Menu
Main Menu
Category hover over
1 1 1 1 1
Lorum Ipsum Lorum Ipsum Lorum Ipsum Lorum Ipsum Lorum Ipsum
Lorum dolor Lorum Ipsum dolor Lorum Ipsum dolor 3 Lorum Ipsum dolor Lorum Ipsum dolor
Lorum Ipsum dolor
3 Lorum Ipsum dolor sit amet
3
+ Sub Category 1 Lorum Ipsum dolor Lorum Ipsum dolor sit amet
+ Sub Category 2 2 3 Lorum Ipsum Lorum Ipsum
Lorum Ipsum dolor Lorum Ipsum Lorum Ipsum dolor sit amet
Lorum Ipsum 2 Lorum Ipsum dolor
Lorum Ipsum dolor sit
Lorum Ipsum dolor
3 Sub-Category
Topic web content, link or document
25. Components: Hub or Gateway View
Main Menu Click
Category
1
2
3 Sub-Category
Topic web content, link or document
3
Image tied to a Category
26. Hub or Gateway View - Expanded
Main Menu
Click
Category
1
Image tied to
2 a Category
Sub-Category
3
Topic web content, link or document
27. Topic Screen
Peer Topics– form
left navigation
Contact Info
Related content
Topic Web Content
28. Topic Screen – cont.
Topic Screen – Cont.
Links to other
Articles, internal and
external web
sites, documents and
images.
30. Topics and Articles (web, link, docs)
Intranet
3 Web content (HTML)
Intranet
Personalization
tags
Personalization Tags
Related article(s) Documents
31. Customize for Better User Experience
+ Landing Page design Overall UX
+ Additional page layouts and snippets of web content
+ Integrated ckEditor
+ Popup dialogs to select metadata values
+ Search portlets for targeted content
+ Further integration with
Spaces features
+ Templating for richer interaction
32. Website Design Services
+ Oracle WebCenter Web Design
– Reusable templates – REST API
– User Interface skinning – HTML5
– ADF Mobile – CSS3
+ Responsive Web Design
– One template automatically
adjusts for desktops, tablets,
and smartphones
– Leverages CSS3, HTML5,
and JavaScript
+ Flexible Engagement Model:
– Work directly with customers to
design templates
– Collaborate with third-party
design agencies
34. Personalization Via Metadata
4 Types of
Personalization
• Employer
Intranet
• Type
• Role
• Location
Content can be
“tagged” with 1 or
more indicators
that match “who is
logged into the
site” to target
content specific to
them.
* All check-in screens allow for the tagging of content.
35. Related Content
+ User controlled list of related content items
+ Handled as a metadata fields with a custom
search popup dialog
+ Displayed on a topic or article detail page
+ Can be links, document, topic or article web
content
36. Contacts
+ User controlled list of contact information
+ Tie directly to topic or article web content pages
+ Manage via profiles and pick lists
+ Handled as a metadata fields with a custom search popup
dialog
+ Displayed on a detail page
+ Examples:
37. Distributed Contribution
Step Who performs
Main Menus added to WebCenter Admin
Site Section added to UCM drop down Admin
Add Level 1 – Categories Selected Contributor
Add Level 2 – Sub-Categories Selected Contributor
Add related content (documents etc…) Any Contributor
Add Contacts Any Contributor
Add Topics (detail pages) Any Contributor
Related Topics , Articles, Content and Contacts as desired Any Contributor
38. IIAB: What You Need
+ Oracle WebCenter Spaces Portal
+ Oracle WebCenter Content
+ Fishbowl Intranet-In-A-Box Jump-Start Services
Framework
+ Fishbowl Portal Integration Suite Component
+ Recommended Fishbowl Components:
– Advanced User Security Mapping
– Workflow Solution Set
– Subscription Notifier
– Google Search Appliance Connector*
*Requires Google Search Appliance
39. Themes the Framework Supports
+ Intranet
– Central engagement location for internal
resources
+ Microsite
– Subset of the intranet, leveraging the same
framework
+ Collaboration Site
– Organic collaboration with WebCenter Spaces
capabilities but still tie in main look and feel back
to the intranet
40. Architecture
WebCenter Spaces Intranet WebCenter Spaces
Fishbowl Intranet In a Box Framework Organic Collaboration
WebCenter Spaces WebCenter
Content Discussions
Portal templates:
Items
• Landing page:
Snippet or search Portlets
• Topic Page
• Content page E2.0 Capabilities Events / Calendar
Content from various
internal team spaces can be
stored in UCM and surfaced Shared Resource Catalogue
on the appropriate intranet Includes Portal Integration Suite
pages for wider audiences. Your team has a team
space for Collaboration
where they share
documents.
They can surface
specific documents
onto their public portal
page.
Micro sites
Framework extends to
easily create micro sites
or multiple intranets
WebCenter Content
41. Site Access View
Intranet
(Standard Mega Menu)
based off the Intranet Portal
Micro site Spaces template
Micro Site 1 Collab Site 1
based off collab site template
(site specific mega menu) (reuse of standard mega menu)
Collaboration Spaces
Micro Site 2 Collab Site 2
(site specific mega menu) (reuse of standard mega menu)
Micro Site 3 Collab Site 3
(site specific mega menu) (reuse of standard mega menu)
Micro Site 4 Collab Site 4
(site specific mega menu) (site specific mega menu)
WebCenter Content
42. Differentiators
+ Multi-Site Management
– Leverage multiple spaces with same framework
– Metadata additions (xSpaceName)
– Parameter (CustomNavigationSpaceName)
+ Multi-Lingual
– Custom resource bundle
– Translation bundles stored as UCM content by
Space
– Parameter (UCMTranslationBundleID)
+ Internet Extranet
43. A Framework for What’s Next
+ Surface Data from other Sources
– OBIEE, E-Business Suite
• Dashboards, Reports
+ Utilize Common Development Tools & Technologies
– Application Development Framework (ADF)
– JSR-286 portlets
+ Leverage and extend investments
– Oracle Database
– Exadata
– Search
– Single Sign-On
44. (Half) Million Dollar Question
+ Couldn’t we just use SharePoint? Yes, but…
Source: InfoTrends – SharePoint 2010 Cost of Ownership: Expect the Unexpected – How Oracle WebCenter Lowers Cost for User Engagement Solutions
47. IIAB: Value Drivers
Line Of Business IT
• Easy contribution and consumption • Increased control/governance
• Blend of Internal/External Content • Scalability
• Personalization • Leverage existing architecture
• Integration with Daily Tools and • Integration with Existing Systems
Tasks
48. Why IIAB?
+ Quick Time to Value
+ 60 days or less for standard intranet jumpstart
+ Quick Uptime
– Quick & easy micro-site creation/duplication
+ Lowers total investment
– Reusable/repeatable framework
– Familiar design and deployment patterns
+ Empowered Users
– Contributing non-IT users can easily create and
change both the navigation and the content
+ Holistic ECM
– Enterprise vs. Departmental
49. IIAB: 60 Day Intranet Deployment
Analysis & Branding & Framework UI Integration Installation, Launch
Scoping Design Development Configuration &
Testing
Technology Audit; Creative discussion; Code & Architecture Integrate corporate Install Content & Portal Live Site!
Discuss Requirements In-house or Fishbowl Development branding & design Bundles; Load Testing
DAYS 1-3 DAYS 3-5 DAYS 5 -7 DAYS 7-10 DAYS 10-45 DAY 45-60
51. Fishbowl Summer Webinar Series
+ ECM on the Go: A Quick Start iPad Application
for Mobile Content Management
– June 14th, 12pm CST
+ Preview Fishbowl's SharePoint Connector for
Oracle WebCenter Version 2.0 - Beta
Customers Wanted!
– June 21st, 12pm CST
register:
fishbowlsolutions.com/news
