1. 276 Manuela Saenz, Culhuacan Carlos Alberto García Méndez +52 55 29 00 53 03
Coyoacan Mexico City, 04480 bowujc@gmail.com
Employment
Application Development Analyst Citigroup - Banamex March 2005 - Present
Banamex Live Chat
 Implemented Live Chat application in
http://banamex.com/es/personas/landing_tarjetas/index.htm?icid=Menu-TarjetasCredito-Personas-
MejoresTarjetas-05152013-Int-ES consists on one front application for client issues and one call center
app for executives to give client support. Call Center 20% telephone calls expected reduction.
November 2014 - November 2015.
o Business requirements analysis and scope definition
o Arquitecture design and review working with Arquitecture team definitions
o Defined Functional Requirements and Technical Design documents
o Application deployment on websphere application servers. Client as well as Call Center apps.
o Implemented CA Single Sign-On on https://chat.banamex.com – Entreprise class secure
single sign-on and flexible identity access management authentication.
o Functionality testing overview through the entire project.
Banamex branch locator
 Implemented Banamex Branch Locator application using Google Search engine
http://banamex.com/es/localizador-sucursales.html. January - August 2014
o Business requirements analysis and scope definition
o Defined Functional Requirements and Technical Design documents
o Arquitecture design and definition
o Application deployment on weblogic application servers.
Client Satisfaction and Promotions
 Implemented inquiries and promotions application to improve user experience to our clients such as
http://www.banamex.com/mobile/ on smartphones, click on “Ayudanos a mejorar” button. January –
August 2014
o Business requirements analysis and scope definition
o Defined Functional Requirements and Technical Design documents
o Arquitecture design and definition
o Application deployment on weblogic application servers.
Banamex website
 Migrated Citi infrastructure of http://www.banamex.com from Mexico to North America datacenters –
Jan 2014
o Coordinated CTI people in different tasks
o File systems analysis migration and resources allocation
Java Apps Programmer Mexicana de Aviación October 2004-February 2005
Boarding pass reader
 Reduced time in 20 minutes on boarding and documentation process on national and international
flights
 Firsts implementation of boarding ticket readers in Mexico
 Java integration with unix sytems used for flight information
Education
Mexico City ITESM Tec de Monterrey Mexico City
Campus
January 2000 –
May 2004
 Systems Engineer College Degree, May 2004
 Project Management Preparation Course for PMP
 PMP Exam Certification Workshop Education Course – Not certificated
Technical Experience
Projects
 End of Life products migration –Weblogic 9.2, 10, Sybase 12.5, Oracle
Languages and Technologies
 Java, SQL, JavaScript, XML, HTML (intermediate)
Additional abilities
 English – Advanced
Internet TOEFL Based Test: 101/120, March 2010
 Japanese - N4 Certificate Japanese-Language Proficiency