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RADHIKASHARMA
(Technology Lead)
INDIA.
Mobile: (+91) - 81461266655
E-mail: sh.radhika@gmail.com
Career Objective
To use my skills in the best possible way for achieving the company’s goals and to secure a promising position
that offers both a challenge along with good opportunity for growth.
Career Profile
10 years 8 months work experience in IT providing services in Infosys Technologies Ltd.
Worked in capacity of project manager from last 1 year, performing the below mentioned activities:
Project Scope, Project Estimates, Process Plan, Quality Management Plan, Risk Management.
Experienced in .NET/LAMP/MOSS based web applications release management activities by
providing technical consultancy to clients for coding the site code as per the hosting environment.
Experience in working with multiple vendors and geographically distributed teams. Worked
for 2 years as Technology Lead involving team leading skills, tracking support activities with
respective to infrastructure patching and upgrade. Also dideffort planning for the team.
Acted as Security Anchor for a web hosting project - Experience in identifying and fixing web
application security vulnerabilities. Also implemented Security Controls and Processes of the project.
Analyzing project data with respect to Security tracking and tickets analysis. Thus creating
monthly/weekly reportto be shared with client as a part of application support activity.
Involved in creating productivity tools in .NET to streamline project support operations.
Acted as an Onsite Coordinator for .NET support project for an Insurance company
client in CANADA– Direct Interaction with client for Requirement gathering for Change Requests,
understanding database architecture,Creating Test Cases and Coordinating withoffshore testing team
after implementing the changes in application. Also worked on Business Objects for database related
reporting.
Worked on .NET development and support projects based on ticketing model and fixed priced
models –Requirement gathering for Change Requests and enhancements,coding and integration
testing, database query writing for fetching data records for client requirements, analyzing the
incidents and applying technical solutions for application maintenance. Direct interaction with Client
to provide technical solutions to them.
Worked on short term .NET enhancement projects including UI designing part using .NET 3.5
framework. - Analysis code changes and getting them implemented as per Client’s requirements.
Worked on software testing including test case creations for some .NET and SQL based
projects.
Worked in SQL server including Business Objects Reporting.
Work Experience
Company : Infosys Technologies Limited.
Duration : January 2006(First Company) – Present
Designation : Technology Lead
Key Domain and Technical Knowledge
Domain :Insurance, Retail.
Technical :.NETframework 3.5, C Sharp, Visual Basic,SQLSERVER2005/2008,C/C++, ASP.NET, MOSS,
LAMP, Business Intelligence.
Processes :Team Leading Skills, Web Content Management, Requirement Gathering with direct interaction
with the client, Analytic/Prioritization Ability, Multiple Vendors Handling, Effort
Estimation, Security Anchor activities, Reporting, Identifying team improvement areas and
tracking application support activities.
Tools Worked: Calligo Tool v4.1, Business Objects 6.0, Visual Safe Source and MS Office (MS Word, MS Excel,
MS Project, MS PowerPoint, and MS Outlook), JMeter.
Security Tools : Nessus Scanner, Symantec Anti-Virus.
Projects Details:
Project Title: Application Deployment & Release Management for .Net, LAMP and MOSS Sites (Web Hosting)
Client: One of the world's leading premium drinks Business Company.
Duration: From Nov, 2009 to Present
Description: This project involved application deployment and release management activities for websites of
various drinks brands. Types of sites being deployed in Development, Staging and Production Environment
were .Net, LAMP and MOSS sites. Different servers were maintained for Load Balancing in each environment
for different types of sites. A dedicated team was formed to do the server monitoring activities.
Role and Responsibilities:
 Worked as Technical Agency Liaison which involved direct interaction with client for giving technical
solutions for APAC region websites deployment process.
 Analysis code changes and getting them implemented as per Client’s requirements.
 Handling Severity incidents by giving technical solutions to support team.
 Deployments involved files deployment and configuration changes as per the web
hostingenvironment.
 QA testing processes were followed to make sure that site is deployed accurately and no related files
are missed during the deployment process.
 Coordinated with multiple vendors from geographically distributed teams for a successful
development, testing and deployment of a single project.
 Acted as Security Anchor for this project by implementation the security control processes like
Security Incident tracking and fixing, Nessus scanning, Symantec Anti-virus version tracking across
webservers, website security test tracking/fixing done by 3rd party vendor and creating monthly
security control report for sharing with client.
 I was appreciated by “R & R - On the Spot Award” by the Infosys Team.
 Created weekly tickets report having details of tickets created by support team along with resolution
details to be shared with client.
 Task allocation and effort estimation/tracking done for the project using MS Project.
 Developed productivity tools in .NET to streamline project support operations.
 Working as Team Lead for last 2 years for this project – managing resources, identifying
improvement areas in team, helping team with technical solutions, having direct interactions with
Client, looking on ways to increase productivity.
Project Title: Nexus .Net Development Project
Client: Canada’s largest goods carrying railways
Duration: From July, 2009 to Oct, 2009
Description: Nexus application was used by Station Masters for tracking the status of different CPR Trains.
According to data captured, signals were displayed on various Stations and arrangement was made by station
employees to carry out their tasks efficiently. Our team was involved in major enhancement and also
development new features of this existing application. New Features introduced were Find Train, Station Line
Up, Territory Line Up, etc.
Role and Responsibilities:
 Involved in .NET coding in .NET 2.0 and Oracle 9i.
 Various Web services were also altered to meet the new client requirements.
 After development phase, team was also involved in System Testing, Regression Testing and Data
verification testing.
Project Title: CUC Application Production Support
Client: Title Insurance Company in CANADA
Duration: From July, 2008 to June, 2009
Description: CUC application was developed for Commercial Underwriting Centers. This project involved
enhancement of .NET for Commercial Title Insurance data capturing and the data flow processes for the same.
Document programming in C++ was to be done using Calligo Tool v4.1 and SQL Server 2005 for generating
legal documents for CUC application. I worked as Onsite Coordinator for this project in CANADA for
requirement gathering, coordinating offshore team for document programming and end to end testing.
Role and Responsibilities:
 Worked as Onsite Coordinator at Canada for 6 months.
 Calligo Tool v4.1 and SQL Server 2005 was being used for document generation of Commercial
Insurance related legal documents. This required strong C++ concepts.
 Business Objects 6.0 was being used for Data Reporting as per the Client requirement.
 I was involved in requirement gathering, estimations, development work, direct interaction with
Client and managing Offshore Team. I was responsible for timely deliverable as per the SLA set by
Client.
 Was involved in DB schema creation process with Client for CUC document generation module.
 I was awarded with “Star Performer Award” by the Client Manager for my dedicated work.
 I was appreciated by “On the Spot Award” by the Infosys Team.
 Worked closely with Infosys Testing team for test case creation for testing CUC application.
 Direct interaction with Client and managing Offshore Team of 6 members.
 Coordinating with Onsite Coordinator for better understanding of requirements for timely
deliverables.
Project Title: MOTION Application Production Support
Client: Title Insurance Company in CANADA
Duration: From August,2006 to June, 2008
Description: MOTION application deals with the maintenance of Insurance related data of the customers and
the data flow processes for each Insurance Policy.Production support activities were done by Infosys team.
Role and Responsibilities:
 Production support given for this application in VB.NET 6.0 and SQL Server 2000
 Code Changes and Database script writing done as per the Change Requests through ticketing model.
 Calligo Tool v4.1 was being used for document generation of Insurance related legal documents using
C++ language.
 Business Objects 6.0 was being used for Data Reporting as per the Client requirement.
 Worked as Software Developer and was involved in code changes.
 Used internal tools to track Defects.
 Worked in lead role later – Task allocation, timely deliverables, Defect Tracking and fixing.
Academic Qualifications
Degree Institute/University/Board Year of Passing Percentage Marks
Bachelor of Technology in Computer
Science and Engineering
IET Bhaddal, Ropar, Punjab, India
(Punjab Technical University,
Jalandhar).
2005 72.3%
Pre- Engineering/10+2 18 Model Sr. Sec School, Sec 18
Chandigarh, INDIA .(CBSE BOARD)
2001 79.8%
Matriculation St. Kabir Public School, Sec 26
Chandigarh, INDIA (ICSE BOARD)
1999 80.2%
Certifications / Professional Awards:
 Completed my training in .NET technology from Infosys, Mysore.
 Completed relevant internal .NET, SQL and Quality/Security processes certifications offered by
Infosys.
 Cleared External Certification in Property Casualty Insurance from American Institute.
 I was appreciated by “R & R - On the Spot Award” by the Infosys Team for my work as Onsite
Coordinator.
 I was awarded with “Star Performer Award” by the Client Manager for my dedicated work.
 I was appreciated by “”R & R- On the Spot award” by Infosys Team for security processes
implementation for one of the projects.
Languages known:
English, Hindi, Punjabi.
Personal Information
Gender : Female
Marital Status :Married
Nationality:INDIAN
Father :Retd. Executive Engineer
Spouse :Project Manager
Passport No :L4853346 (Valid)
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CV_RadhikaSharma

  • 1. RADHIKASHARMA (Technology Lead) INDIA. Mobile: (+91) - 81461266655 E-mail: sh.radhika@gmail.com Career Objective To use my skills in the best possible way for achieving the company’s goals and to secure a promising position that offers both a challenge along with good opportunity for growth. Career Profile 10 years 8 months work experience in IT providing services in Infosys Technologies Ltd. Worked in capacity of project manager from last 1 year, performing the below mentioned activities: Project Scope, Project Estimates, Process Plan, Quality Management Plan, Risk Management. Experienced in .NET/LAMP/MOSS based web applications release management activities by providing technical consultancy to clients for coding the site code as per the hosting environment. Experience in working with multiple vendors and geographically distributed teams. Worked for 2 years as Technology Lead involving team leading skills, tracking support activities with respective to infrastructure patching and upgrade. Also dideffort planning for the team. Acted as Security Anchor for a web hosting project - Experience in identifying and fixing web application security vulnerabilities. Also implemented Security Controls and Processes of the project. Analyzing project data with respect to Security tracking and tickets analysis. Thus creating monthly/weekly reportto be shared with client as a part of application support activity. Involved in creating productivity tools in .NET to streamline project support operations. Acted as an Onsite Coordinator for .NET support project for an Insurance company client in CANADA– Direct Interaction with client for Requirement gathering for Change Requests, understanding database architecture,Creating Test Cases and Coordinating withoffshore testing team after implementing the changes in application. Also worked on Business Objects for database related reporting. Worked on .NET development and support projects based on ticketing model and fixed priced models –Requirement gathering for Change Requests and enhancements,coding and integration testing, database query writing for fetching data records for client requirements, analyzing the incidents and applying technical solutions for application maintenance. Direct interaction with Client to provide technical solutions to them. Worked on short term .NET enhancement projects including UI designing part using .NET 3.5 framework. - Analysis code changes and getting them implemented as per Client’s requirements. Worked on software testing including test case creations for some .NET and SQL based projects. Worked in SQL server including Business Objects Reporting. Work Experience Company : Infosys Technologies Limited. Duration : January 2006(First Company) – Present Designation : Technology Lead Key Domain and Technical Knowledge Domain :Insurance, Retail. Technical :.NETframework 3.5, C Sharp, Visual Basic,SQLSERVER2005/2008,C/C++, ASP.NET, MOSS, LAMP, Business Intelligence. Processes :Team Leading Skills, Web Content Management, Requirement Gathering with direct interaction with the client, Analytic/Prioritization Ability, Multiple Vendors Handling, Effort
  • 2. Estimation, Security Anchor activities, Reporting, Identifying team improvement areas and tracking application support activities. Tools Worked: Calligo Tool v4.1, Business Objects 6.0, Visual Safe Source and MS Office (MS Word, MS Excel, MS Project, MS PowerPoint, and MS Outlook), JMeter. Security Tools : Nessus Scanner, Symantec Anti-Virus. Projects Details: Project Title: Application Deployment & Release Management for .Net, LAMP and MOSS Sites (Web Hosting) Client: One of the world's leading premium drinks Business Company. Duration: From Nov, 2009 to Present Description: This project involved application deployment and release management activities for websites of various drinks brands. Types of sites being deployed in Development, Staging and Production Environment were .Net, LAMP and MOSS sites. Different servers were maintained for Load Balancing in each environment for different types of sites. A dedicated team was formed to do the server monitoring activities. Role and Responsibilities:  Worked as Technical Agency Liaison which involved direct interaction with client for giving technical solutions for APAC region websites deployment process.  Analysis code changes and getting them implemented as per Client’s requirements.  Handling Severity incidents by giving technical solutions to support team.  Deployments involved files deployment and configuration changes as per the web hostingenvironment.  QA testing processes were followed to make sure that site is deployed accurately and no related files are missed during the deployment process.  Coordinated with multiple vendors from geographically distributed teams for a successful development, testing and deployment of a single project.  Acted as Security Anchor for this project by implementation the security control processes like Security Incident tracking and fixing, Nessus scanning, Symantec Anti-virus version tracking across webservers, website security test tracking/fixing done by 3rd party vendor and creating monthly security control report for sharing with client.  I was appreciated by “R & R - On the Spot Award” by the Infosys Team.  Created weekly tickets report having details of tickets created by support team along with resolution details to be shared with client.  Task allocation and effort estimation/tracking done for the project using MS Project.  Developed productivity tools in .NET to streamline project support operations.  Working as Team Lead for last 2 years for this project – managing resources, identifying improvement areas in team, helping team with technical solutions, having direct interactions with Client, looking on ways to increase productivity. Project Title: Nexus .Net Development Project Client: Canada’s largest goods carrying railways Duration: From July, 2009 to Oct, 2009 Description: Nexus application was used by Station Masters for tracking the status of different CPR Trains. According to data captured, signals were displayed on various Stations and arrangement was made by station employees to carry out their tasks efficiently. Our team was involved in major enhancement and also development new features of this existing application. New Features introduced were Find Train, Station Line Up, Territory Line Up, etc. Role and Responsibilities:  Involved in .NET coding in .NET 2.0 and Oracle 9i.  Various Web services were also altered to meet the new client requirements.
  • 3.  After development phase, team was also involved in System Testing, Regression Testing and Data verification testing. Project Title: CUC Application Production Support Client: Title Insurance Company in CANADA Duration: From July, 2008 to June, 2009 Description: CUC application was developed for Commercial Underwriting Centers. This project involved enhancement of .NET for Commercial Title Insurance data capturing and the data flow processes for the same. Document programming in C++ was to be done using Calligo Tool v4.1 and SQL Server 2005 for generating legal documents for CUC application. I worked as Onsite Coordinator for this project in CANADA for requirement gathering, coordinating offshore team for document programming and end to end testing. Role and Responsibilities:  Worked as Onsite Coordinator at Canada for 6 months.  Calligo Tool v4.1 and SQL Server 2005 was being used for document generation of Commercial Insurance related legal documents. This required strong C++ concepts.  Business Objects 6.0 was being used for Data Reporting as per the Client requirement.  I was involved in requirement gathering, estimations, development work, direct interaction with Client and managing Offshore Team. I was responsible for timely deliverable as per the SLA set by Client.  Was involved in DB schema creation process with Client for CUC document generation module.  I was awarded with “Star Performer Award” by the Client Manager for my dedicated work.  I was appreciated by “On the Spot Award” by the Infosys Team.  Worked closely with Infosys Testing team for test case creation for testing CUC application.  Direct interaction with Client and managing Offshore Team of 6 members.  Coordinating with Onsite Coordinator for better understanding of requirements for timely deliverables. Project Title: MOTION Application Production Support Client: Title Insurance Company in CANADA Duration: From August,2006 to June, 2008 Description: MOTION application deals with the maintenance of Insurance related data of the customers and the data flow processes for each Insurance Policy.Production support activities were done by Infosys team. Role and Responsibilities:  Production support given for this application in VB.NET 6.0 and SQL Server 2000  Code Changes and Database script writing done as per the Change Requests through ticketing model.  Calligo Tool v4.1 was being used for document generation of Insurance related legal documents using C++ language.  Business Objects 6.0 was being used for Data Reporting as per the Client requirement.  Worked as Software Developer and was involved in code changes.  Used internal tools to track Defects.  Worked in lead role later – Task allocation, timely deliverables, Defect Tracking and fixing. Academic Qualifications Degree Institute/University/Board Year of Passing Percentage Marks Bachelor of Technology in Computer Science and Engineering IET Bhaddal, Ropar, Punjab, India (Punjab Technical University, Jalandhar). 2005 72.3% Pre- Engineering/10+2 18 Model Sr. Sec School, Sec 18 Chandigarh, INDIA .(CBSE BOARD) 2001 79.8%
  • 4. Matriculation St. Kabir Public School, Sec 26 Chandigarh, INDIA (ICSE BOARD) 1999 80.2% Certifications / Professional Awards:  Completed my training in .NET technology from Infosys, Mysore.  Completed relevant internal .NET, SQL and Quality/Security processes certifications offered by Infosys.  Cleared External Certification in Property Casualty Insurance from American Institute.  I was appreciated by “R & R - On the Spot Award” by the Infosys Team for my work as Onsite Coordinator.  I was awarded with “Star Performer Award” by the Client Manager for my dedicated work.  I was appreciated by “”R & R- On the Spot award” by Infosys Team for security processes implementation for one of the projects. Languages known: English, Hindi, Punjabi. Personal Information Gender : Female Marital Status :Married Nationality:INDIAN Father :Retd. Executive Engineer Spouse :Project Manager Passport No :L4853346 (Valid)