All too often we postpone and put off external meetings because we’re too busy trying to finish off work we believe should be our priority at that moment in time. But what if that meeting will teach you something which would finish that pending project in half the time it would normally take you? This presentation will discuss the importance of taking time out from the day to day to learn. And how as suppliers, we can help and support our clients to do this.

1. Don’t Be Too Busy To Learn The Wheel
Carley Fain, ZappiStore
Festival of
#NewMR 2017
Don’t Be Too Busy
To Learn The Wheel
Carley Fain
Director of Client Development and Excellence

2. Don’t Be Too Busy To Learn The Wheel
Carley Fain, ZappiStore
Festival of
#NewMR 2017
What’s the wheel and why do
I need to learn about it?
Your
Photo

3. Don’t Be Too Busy To Learn The Wheel
Carley Fain, ZappiStore
Festival of
#NewMR 2017
Form an orderly queue! Your
Photo

4. Don’t Be Too Busy To Learn The Wheel
Carley Fain, ZappiStore
Festival of
#NewMR 2017
Two points of view… Your
Photo
How can we be
be@er as a client?
How can we be
be@er as a supplier?
How can we learn? How can we help?

5. Don’t Be Too Busy To Learn The Wheel
Carley Fain, ZappiStore
Festival of
#NewMR 2017
UFer chaos! Your
Photo
Can you get me the…?
How can I get the…?
What’s your recommendaGon for…? Who should I speak to about…?
Have you heard about this?
Can you help me with…?
You should…

6. Don’t Be Too Busy To Learn The Wheel
Carley Fain, ZappiStore
Festival of
#NewMR 2017
Get to the point
Cut to the
chase
Email
first
Jargon
free
Put it into
context

7. Don’t Be Too Busy To Learn The Wheel
Carley Fain, ZappiStore
Festival of
#NewMR 2017
Hear me out! Your
Photo

8. Don’t Be Too Busy To Learn The Wheel
Carley Fain, ZappiStore
Festival of
#NewMR 2017
How to make Jme to learn
• Think about what works best for you
– Self-moGvated enough to self-teach?
– Need a push in the right direcGon?
• Set a target for the number of agencies you
will meet with in a month
• Be organised
• Keep track of who you see and what you
learn

9. Don’t Be Too Busy To Learn The Wheel
Carley Fain, ZappiStore
Festival of
#NewMR 2017
Sharing is caring
Supplier Contact Overview Price Notes
Experience Quality RelaGonship Value Recommend

10. Don’t Be Too Busy To Learn The Wheel
Carley Fain, ZappiStore
Festival of
#NewMR 2017
Everyone is a winner
SUPPLIER CLIENT PARTNERS
EmpatheJc
Relevant
Time efficient
Open to learn
Wants to succeed
Organised
Strong relaJonships
Achievement of goals
Success

11. Don’t Be Too Busy To Learn The Wheel
Carley Fain, ZappiStore
Festival of
#NewMR 2017
Thank You!
Carley Fain,
Director, Client Development and Excellence
carley.fain@zappistore.com
TwiFer: @CarleyLouise88
Your
Photo

12. Don’t Be Too Busy To Learn The Wheel
Carley Fain, ZappiStore
Festival of
#NewMR 2017
Q & A
Ray Poynter
The Future Place
Carley Fain
ZappiStore