For my UCF Capstone presentation, my team and I analyzed Verizon's current position and identified a possible acquisition within their business connectivity sector. We then create a comprehensive implementation plan to ensure a smooth acquisition.
This is my presentation of VERIZON COM. INC (VZ). I also analyze AT&T (T), T-Mobile (TMUS) and Sprint (S). I predict the acquisition of T-Mobile by Sprint. In addition, I warn VZ to buy content companies like Netflix in order to fight future telecom-content players like AT&T, Google and Facebook.
Verizon Communications Inc, Industry External AnalysisMaximilian Mirra
My team and I conducted an industry analysis for our client, Verizon Communications Inc. Within the report we have used tools such as Porter's 5 forces, Strategic Group Maps, and used Key Performance Indicators (KPI) to asses the overall attractiveness of the industries Wireless Telecommunications and Internet Service Providers (ISP).
We had to present a PPT on why Alphabet was created and whether was it a wise decision to diversify.
The content as well is self written.
The Complete PPT was made by --- Shreyas Sinha [ including the animation, content and the Formula ]
PwC: New IT Platform From Strategy Through ExecutionCA Technologies
Glenn Hobbs, PwC’s technology consulting director, shares how PwC’s new IT Platform can provide the framework to transform IT organizations so they can quickly incorporate the right technology and focus on collaboration and innovation to help solve the most-critical business problems.
For more information on DevOps solutions from CA Technologies, please visit: http://bit.ly/1wbjjqX
BCG's 2014 Local Dynamos are formidable competitors, defeating foreign and local companies with a comprehensive understanding of their own backyards and a willingness to “go for it.” Global companies seeking to compete in these markets must emulate the characteristics of the Local Dynamos while emphasizing their core advantages as MNCs.
For further reading: https://www.bcgperspectives.com/content/articles/globalization_consumer_products_2014_bcg_local_dynamos_how_companies_emerging_markets_winning_home/.
This is my presentation of VERIZON COM. INC (VZ). I also analyze AT&T (T), T-Mobile (TMUS) and Sprint (S). I predict the acquisition of T-Mobile by Sprint. In addition, I warn VZ to buy content companies like Netflix in order to fight future telecom-content players like AT&T, Google and Facebook.
Verizon Communications Inc, Industry External AnalysisMaximilian Mirra
My team and I conducted an industry analysis for our client, Verizon Communications Inc. Within the report we have used tools such as Porter's 5 forces, Strategic Group Maps, and used Key Performance Indicators (KPI) to asses the overall attractiveness of the industries Wireless Telecommunications and Internet Service Providers (ISP).
We had to present a PPT on why Alphabet was created and whether was it a wise decision to diversify.
The content as well is self written.
The Complete PPT was made by --- Shreyas Sinha [ including the animation, content and the Formula ]
PwC: New IT Platform From Strategy Through ExecutionCA Technologies
Glenn Hobbs, PwC’s technology consulting director, shares how PwC’s new IT Platform can provide the framework to transform IT organizations so they can quickly incorporate the right technology and focus on collaboration and innovation to help solve the most-critical business problems.
For more information on DevOps solutions from CA Technologies, please visit: http://bit.ly/1wbjjqX
BCG's 2014 Local Dynamos are formidable competitors, defeating foreign and local companies with a comprehensive understanding of their own backyards and a willingness to “go for it.” Global companies seeking to compete in these markets must emulate the characteristics of the Local Dynamos while emphasizing their core advantages as MNCs.
For further reading: https://www.bcgperspectives.com/content/articles/globalization_consumer_products_2014_bcg_local_dynamos_how_companies_emerging_markets_winning_home/.
TME Pricing Strategies for Mobile Broadband ServicesCapgemini
Innovative mobile broadband services pricing strategies for telcos
As portable devices and social networking services become more widespread, telcos have the opportunity to improve their customer engagement by developing end-to-end digital sales and service strategies. But that requires a full transformation of systems and business operations. Robust analysis tools will play a key role, with growing volumes of valuable data on the behavioral and demographic patterns of customers.
A successful digital transformation, including network-facing operations, will lead to better customer relationships, new revenue streams, and more streamlined processes. This whitepaper examines how operators can fully exploit digital channels and business analytics tools, outlining the benefits as well as the key challenges they face.
The tipping point for electrified vehicles is in sight, and a combination of hybrid and fully electric powertrains is expected to cut the global market share of pure internal combustion engines (ICEs) by about 50% by 2030.
Digital Europe: Pushing the frontier, capturing the benefitsMcKinsey & Company
What is the speed at which digital is and will change our world?
How is Europe performing in digital compared to the United States? Where is the progress? And where is the paralysis?
What some of the challenges and risks of digital – its potential to divide business and society – between the highly digitized: the “have-mores,” and the “haves:” those who are not able or willing to adapt fast enough.
And what is our share our vision with you for how Europe needs to capture the huge digital prize. What can start-ups, companies, public authorities – everyone in this room – do, to make it happen?
Learn How Scotiabank Delivers e-learning: Case Study Bersin & DelloiteSaba Software
Overview
Learn how The Bank of Nova Scotia, or Scotiabank, uses Saba to deliver e-learning courses to most of its 48,000 employees via its internal network, to manage course registrations, and to track employee usage.
Business Challenge
Scotiabank established a federated training infrastructure. They needed to support 60,000 users in 25 countries on the cloud and educate the workforce to support a broad range of products and services, including personal, commercial, corporate and investment banking, to more than 12.5 million customers in some 50 countries around the world.
Business Benefits
-Enable learning and real-time collaboration for all 60,000 users
-Deliver over 600,000 course completions per year
-Provide flexible cloud-based access to Scotiabank employees on a daily and weekly basis
-Address extensive regulatory certifications and learning requirements
Short university lecture about how mobile Telco operators can improve their profitability leveraging a strategic and value based approach to Channel Management
Marketing Plan
Reposition of the Vodafone brand in the consumer's mind in the UK. Developed a marketing plan to address market challenges and reposition Vodafone in the UK market.
20/10 Vision: Building A 21st Century Market Research OrganizationGregory Weiss
A strategic vision to create a 21st century market research organization, leveraging technology to provide value-added services and get more return from staff research efforts
The demand for BI continues to grow, and while there's no question that analytics brings value, there is often uncertainty about how BI initiatives will deliver bottom-line benefits. Your business case for BI should prove ROI, but this is not always a straightforward process.
TME Pricing Strategies for Mobile Broadband ServicesCapgemini
Innovative mobile broadband services pricing strategies for telcos
As portable devices and social networking services become more widespread, telcos have the opportunity to improve their customer engagement by developing end-to-end digital sales and service strategies. But that requires a full transformation of systems and business operations. Robust analysis tools will play a key role, with growing volumes of valuable data on the behavioral and demographic patterns of customers.
A successful digital transformation, including network-facing operations, will lead to better customer relationships, new revenue streams, and more streamlined processes. This whitepaper examines how operators can fully exploit digital channels and business analytics tools, outlining the benefits as well as the key challenges they face.
The tipping point for electrified vehicles is in sight, and a combination of hybrid and fully electric powertrains is expected to cut the global market share of pure internal combustion engines (ICEs) by about 50% by 2030.
Digital Europe: Pushing the frontier, capturing the benefitsMcKinsey & Company
What is the speed at which digital is and will change our world?
How is Europe performing in digital compared to the United States? Where is the progress? And where is the paralysis?
What some of the challenges and risks of digital – its potential to divide business and society – between the highly digitized: the “have-mores,” and the “haves:” those who are not able or willing to adapt fast enough.
And what is our share our vision with you for how Europe needs to capture the huge digital prize. What can start-ups, companies, public authorities – everyone in this room – do, to make it happen?
Learn How Scotiabank Delivers e-learning: Case Study Bersin & DelloiteSaba Software
Overview
Learn how The Bank of Nova Scotia, or Scotiabank, uses Saba to deliver e-learning courses to most of its 48,000 employees via its internal network, to manage course registrations, and to track employee usage.
Business Challenge
Scotiabank established a federated training infrastructure. They needed to support 60,000 users in 25 countries on the cloud and educate the workforce to support a broad range of products and services, including personal, commercial, corporate and investment banking, to more than 12.5 million customers in some 50 countries around the world.
Business Benefits
-Enable learning and real-time collaboration for all 60,000 users
-Deliver over 600,000 course completions per year
-Provide flexible cloud-based access to Scotiabank employees on a daily and weekly basis
-Address extensive regulatory certifications and learning requirements
Short university lecture about how mobile Telco operators can improve their profitability leveraging a strategic and value based approach to Channel Management
Marketing Plan
Reposition of the Vodafone brand in the consumer's mind in the UK. Developed a marketing plan to address market challenges and reposition Vodafone in the UK market.
20/10 Vision: Building A 21st Century Market Research OrganizationGregory Weiss
A strategic vision to create a 21st century market research organization, leveraging technology to provide value-added services and get more return from staff research efforts
The demand for BI continues to grow, and while there's no question that analytics brings value, there is often uncertainty about how BI initiatives will deliver bottom-line benefits. Your business case for BI should prove ROI, but this is not always a straightforward process.
NRB Group groeide de voorbije vijf jaar uit tot een belangrijke ICT-dienstverlener in België, met een geconsolideerde omzet van 222 miljoen euro (+ 7% tegenover 2013). Een resem overnames speelde daarin een belangrijke rol. CEO Ulrich Penzkofer licht toe welke rol hij daar ziet voor zijn finance en voor zijn hr-team.
NRB Group groeide de voorbije vijf jaar uit tot een belangrijke ICT-dienstverlener in België, met een geconsolideerde omzet van 222 miljoen euro (+ 7% tegenover 2013). Een resem overnames speelde daarin een belangrijke rol. CEO Ulrich Penzkofer licht toe welke rol hij daar ziet voor zijn finance en voor zijn hr-team.
Visual Analytics combines human intuition and data science to derive knowledge from the data in a very efficient, effective and easy way. Visual Analytics empowers your people to interact with the data and generate new insights.
WebXpress Business Intelligence CapabilityWebXpress.IN
Business intelligence (BI) refers to skills, knowledge, technologies, applications and practices used to help a business to acquire a better understanding of the market behavior and business context. The purpose of business intelligence is to support better business decision making.
Trends in Technology Services - Summer 2017Rebecca Rodl
Waterstone engaged with 25 technology-led companies over the past several months to capture the latest trends around Cloud, Services, and Customer Success. This document highlights key findings, perspectives, and insights.
The year 2016, will see many organizations and enterprises rapidly moving towards adoption of the digitalization and digital business.
This presentation highlights what would be the top 10 trends and directions that enterprises will increasingly adopt to ensure superior customer experiences, competitive advantage and/or IT optimization for improved services and cost takeout.
With cloud, the economics change, the culture changes, the people, skills, compensation for the sales people changes. What vendors are going to help their partners make the transition to the cloud?
Through The TPM OCS Channel Development Model, we can help you with all phases on your Channel Strategy.
Similar to Capstone Project: Verizon Strategic Analysis and Acquisition Proposal (20)
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Personal Brand Statement:
As an Army veteran dedicated to lifelong learning, I bring a disciplined, strategic mindset to my pursuits. I am constantly expanding my knowledge to innovate and lead effectively. My journey is driven by a commitment to excellence, and to make a meaningful impact in the world.
2. What is the current state of the wireless
industry?
Smartphone sales
are slowing.
Customers aren’t
upgrading their
phones as often
as they used to.
Wireless carriers’
services revenues
declined for the
first time ever in
2015.
Dano, 2016
3. How can Verizon expand and grow in new
areas?
Telematics
Online
Advertising
Business
Connectivity
Time to Complete:
Six Weeks
Acquisition Budget:
$1-5 Billion
6. EXTERNAL ANALYSIS •Four companies own 90% of
markets
•Compete by using plan buyouts
Very high competitive
rivalry
•High barriers to entry
Low threat of new
entrants
Consumers view wireless
services as a necessity
The Telecommunications Industry
Blau, 2016
7. EXTERNAL ANALYSIS
•1st in comparison to
competition
•This allows Verizon to
expand alternate business
segments
Verizon currently owns
33% of the marketThe Telecommunications Industry
Blau, 2016
8. INTERNAL ANALYSIS
Value Chain Analysis – Support Activities
Procurement
118 licenses
acquired in 2015
alone
Greater
demand
for
spectrum
Verizon Communications, Inc, 2017
9. VRIO FRAMEWORK
Value? Rare? Difficult to Imitate? Organized?
Physical: Land,
buildings,
machinery,
equipment
Yes No No Yes Competitive Parity
Technological:
Logistics system
Yes Yes Yes Yes Sustainable competitive
advantage
Financial: Ability to
retain capital
Yes No No Yes Competitive Parity
Brand reputation Yes Yes Yes Yes Sustainable competitive
advantage
Network depth and
breadth
Yes Yes Yes Yes Sustainable competitive
advantage
10. FINANCIAL ANALYSIS
Market Capitalization =
$200.8 billion
Annual Revenue =
$126 billion
Enterprise Value =
$307.5 billion
• Value of outstanding
stock
• Wireless revenue
accounted for 68% of
total revenue
• This is the complete
value of the firm
Yahoo Finance, 2017
11. FINANCIAL ANALYSIS
Verizon’s revenue - 8 different
business areas
•Highest grossing area is wireless services at
$66 billion in 2016
•Wireless services segment is growth restricted
•Verizon can achieve growth by acquiring a
company in another business area
Yahoo Finance, 2017
12. Strengths
•Wireless segment
•Spectrum
Weaknesses
•Large amount of debt:
$115 billion
•Limited vendors
Opportunities
•High demand for mobile
connectivity and broadband and
cloud technology
•New opportunities with
purchase of Yahoo!
Threats
•Industry competition
•Technology changes
SWOT
ANALYSIS
Fiegerman, 2017
Strong hold on wireless
market
Spectrum availability
Mobile dependancy has
dramatically increased
14. Business Connectivity
Why?
Continued growth within
the industry
Increase in working remotely
and online teams
Verizon already has a large
corporate customer base
“Over the next three
years, growth in
business services is
forecast to surpass
the consumer market
and become one of
the key growth
engines for telecom
companies.”
Weyer and Costers, 2016
15. STRATEGIC
PROPOSAL
IDENTIFICATION •Business intelligence software
•Connects people
•Visualizes data from spreadsheets
to databases
•Publishes dashboards
•Organizes supply chain
management
What is Tableau?
“Gold standard for intuitive
interactive exploration.” – Gartner
Featured in Forbes, Fortune, the
Wall Street Journal, and many
more
16. STRATEGIC
PROPOSAL
IDENTIFICATION THE PLAN
•While AT&T is focusing its resources
elsewhere, Verizon moves to expand
their business connectivity segment by
acquiring Tableau
•Verizon is already in the business of
connecting people
•As a subsidiary of Verizon, Tableau will
prove to be a valuable partner
•Verizon will be able to offer its
customers even more business products
17. STRATEGIC
PROPOSAL
IDENTIFICATION
•Verizon has a large
corporate customer base
•Verizon can successfully
increase data capacity to
permit Tableau usage on
tablets and smartphones
•Verizon has excellent
data coverage
Strengths of
Tableau Acquisition
21. STRATEGIC PROPOSAL JUSTIFICATION
Using
company and
industry
benchmarks
30-50% Growth Rate
Increase in Operating Margin of 17-29%
of Revenue
Internal Rate of Return = 17%
Net Present Value = $674 million
22. Tableau’s Projected Growth
YEAR 0 YEAR 1 YEAR 2 YEAR 3 YEAR 4 YEAR 5
Revenue $ 826,943,000 $ 1,075,025,900 $ 1,451,284,965 $ 2,031,798,951 $ 2,946,108,478 $ 4,419,162,718
Revenue Growth Rate 30% 35% 40% 45% 50%
Operating $ (139,561,000) $ 182,754,403 $ 290,256,993 $ 467,313,758 $ 765,988,204 $ 1,281,557,188
Operating Rate 17% 20% 23% 26% 29%
23. STRATEGIC PROPOSAL JUSTIFICATION
Verizon’s goal is to promote their
business connectivity solutions
Tableau delivers on this goal
A great amount of Tableau’s
technology is catered towards mobility
24. STRATEGIC PROPOSAL JUSTIFICATION
•Tableau is an established company which saves Verizon time
and resources
•Tableau has shown impressive growth since its start
Another goal for Verizon is growth
“On going change and innovation” is expected to
take place in the business connectivity sector
Wigginton, 2017
25. STRATEGIC PROPOSAL JUSTIFICATION
Example of similar acquisition
•In 2015, Nokia bought Alcatel-Lucent
•At the time, Nokia was lacking in IP and cloud networking
•With this acquisition, Nokia was able specialize in a new
business group
27. STRATEGIC IMPLEMENTATION PLAN
GOAL
•Fully implement
Tableau’s offerings into
Verizon’s business
connectivity segment
•Increase sales of
Tableau’s software
•Facilitate continued
growth for Tableau
•Facilitate increased data
consumption among
Verizon’s customers
28.
29. STRATEGIC IMPLEMENTATION PLAN
Reorganization – Approximately 2 months
Keep Tableau’s corporate
headquarters in Seattle,
Washington
• Seattle is the new center for a
technology boom
• Seattle draws many engineers
and computer scientists
• Moving the headquarters
would be costly and would risk
losing valuable talent
Consolidations
• Decrease support services
costs
• Analyze Tableau’s operations
to determine where downsizing
can take place
30.
31. STRATEGIC IMPLEMENTATION PLAN
Marketing and Sales – Approximately 2 months
Identify key employees
within Tableau to create a
training program
Train the existing Verizon
marketing and sales team
to become Tableau experts
Sales team that is focused on Verizon’s specific needs
Two target areas: Verizon’s corporate accounts and sales at
Verizon stores
32.
33. STRATEGIC IMPLEMENTATION PLAN
Corporate Account Sales – Approximately 18 months
Very important
implementation
step
Verizon has a
substantial
corporate
account
customer base
Tableau’s
software is a
perfect fit for this
customer base
Verizon’s sales
team’s goal will
be to increase
sales of Tableau
to compliment
the customers’
current business
operations
34.
35. STRATEGIC IMPLEMENTATION PLAN
Step Roll-Out in Verizon Stores -
Approximately 18 months
New York City
1.) Sales Training
2.) Sales
3.) Evaluation
Major Metropolitan Areas
1.) Sales
Trainings
2.) Sales
3.) Evaluation
Smaller Markets
1.) Sales Training
2.) Sales
3.) Evaluation
Staggered roll-out will reduce risk
and facilitate future success
Marketing materials will need to be
designed and produced
During each separate evaluation,
success will be measured by
assessing Tableau signups among
Verizon customers
Training and sales processes can be
reviewed and altered as needed
36.
37. STRATEGIC IMPLEMENTATION PLAN
Overall Evaluation – Approximately 1 month
Evaluate
• Sales Training
• Implementation Process
Assessment of
Success
• Increase of Tableau customers
• Increase of data usage among new Tableau
customers
Remember
• Tableau’s regular operations and sales will
continue throughout this process
• Verizon’s increased efforts to add value to their
customers will improve Tableau’s growth
38. STRATEGIC IMPLEMENTATION PLAN
Implementation Budget
Activity Benefit or (Cost)
Consolidation
Downsizing of business activities 250,000
Marketing and Sales
Training
Marketing Materials Design and Distributions
(200,000)
(100,000)
Evaluation (100,000)
Increased Revenue 1,000,000
TOTAL Benefit or (Cost) $850,000
40. VERIZON’S ACQUISITION OF TABLEAU
A Strategic Partnership
A Growing Business Segment
A Rising Subsidiary
Increased Value for Verizon Customers
41. REFERENCES
• BBB Accredited Business Profile: Verizon Communications. (n.d.). Retrieved April 05, 2017, from
https://www.bbb.org/new-york-city/business-reviews/telephone-communications/verizon-
communications-in-new-york-ny-411/reviews-and-complaints
• Blau, G. (2016). Major Companies. Retrieved February 20, 2017, from
http://clients1.ibisworld.com/reports/us/industry/majorcompanies.aspx?entid=1267
• Fiegerman , S. (2017, February 21). Verizon cuts Yahoo deal price by $350 million. Retrieved
April 10, 2017, from http://money.cnn.com/2017/02/21/technology/yahoo-verizon-deal/
• Verizon Communications Inc. (2017, February 21). Form 10-K. Retrieved April 3, 2017, from
https://www.sec.gov/Archives/edgar/data/732712/000119312516473367/d35513d10k.htm
• Van de Weyer, C., & Costers, C. (2016). How to Capture the B2B Growth Opportunity in Telecom.
Insights. Retrieved April 22, 2017, from http://www.bain.com/publications/articles/how-to-
capture-the-b2b-growth-opportunity-in-telecom.aspx
• Wigginton, C. (2017, March 02). 2017 Telecommunications Industry Outlook | Deloitte US.
Retrieved April 10, 2017, from https://www2.deloitte.com/us/en/pages/technology-media-and-
telecommunications/articles/telecommunications-industry-outlook.html
42. What can we clarify?
Jennifer
Aviles
Marketing Major
Jenny_Aviles@knights.ucf.edu
Kimber
Davis
Accounting Major
KimberDavis@knights.ucf.edu
Dayna
Halstead
Accounting Major
DNHalstead@knights.ucf.edu
Brianna
Prenn
Marketing Major
BriPrenn@knights.ucf.edu
Shantell
Smith
Finance Major
Smith_Shantell@knights.ucf.edu