Canon India implemented QlikView to provide real-time sales data analytics and dashboards. QlikView consolidated data from multiple sources into a single view and enabled hourly refreshed insights. This improved decision making. Managers could now analyze strategies and monitor stock levels in detail. Users saw enhanced reporting capabilities and were able to view data related to their domains. QlikView replaced a time-consuming Excel-based reporting process and provided the analytics capabilities needed for Canon's sales operations.

1. QlikView | Case Study | Canon India
Canon India Drives Sales with
QlikView
Canon India has a centralized data centre at the corporate office and
“
Solution Overview
is connected to all the locations through Virtual Private Network. The
”
process of churning out reports from Oracle applications that formed Canon India
Market leader in the area of Marketing,
the basis of transaction processing, extracting into Excel, cleaning Sales and Service of Digital Imaging
it wherever required was turning out to be time consuming and not products like Photocopiers, Printers,
Scanners, Facsimile, Cameras and
user-friendly. Hence, we decided to implement QlikView that would fit
Projectors.
in the bill perfectly, providing what a sales company like Canon needs
the most”, Industry
Shikha Rai, Assistant Director, IT, Canon-India High Tech
Function
Overview available easily to the decision-makers Sales, Marketing
of the organization.
Headquartered in Gurgaon, Canon has Geography
been operating in India for 10 years “Canon India has a centralized data Across India
now in the area of Marketing, Sales centre at the corporate office and is
Challenges
and Service of Digital Imaging products connected to all the location through
•Provide dashboards and charts across
like Photocopiers, Printers, Scanners, Virtual Private Network. The process hierarchy of products/geography and
Facsimile, Cameras and Projectors. The of churning out reports from Oracle off-take patterns, so that the management
high end colour and solutions business applications that formed the basis of could view hourly refreshed data related to
is done directly by Canon and the transaction processing, extracting into their domain and take necessary decision
consumer segment of camera, printers excel, cleaning it wherever required was
etc. is managed through the dealer turning out to be time consuming and •Consolidate data from different data
sources and provide a unified view
network. As a part of the company’s not user-friendly. Hence, we decided to
strong focus on distribution and implement QlikView that would fit in Solution
channel network, Canon has 281 the bill perfectly, providing what a sales Deployed QlikView to 30 users across India
channel partners, 397 retail stores, 32 company like Canon needs the most, ” enabling to aggregate data from Lotus
canon care centers, over 100 authorized said Shikha Rai, Director – IT, Canon Notes, Excel and Oracle applications
service centers and more than 2700 IT India
resellers across 300 towns in India it
Benefits
• Almost real time information – anytime,
does business in. QlikView now enables the management
anywhere
to see a unified view of their data • Sales projection has become easy and fast
coming from different data sources. • Data cleansing was done after analyzing
the areas where wrong data or duplication
Reporting Benefits: of data was taking place
• Avoids multiple storage of data
QlikView is currently being deployed to
Data Source Systems
30 users of Canon across India.
Oracle, Excel and Lotus
Deployment of the tool helped the
management to drill down the data to
model level and provided dashboards QlikTech Partner
and charts across hierarchy and pat- Team Computers
terns. This helped them to view hourly
refreshed data related to their domain
and take necessary decision or monitor
Challenges: the stock.
To become the Number One digital Shikha Rai, Director – IT, Canon India
imaging company, Canon India needed adds, “QlikView provided high-level
a tool that could help them to get real summary to detail level sales, inventory
time information on parameters such and finance (AR) data analysis through
as product wise, category wise and an easy-to-use, yet robust and flexible
dealer wise. The team also felt the need interface capable of handling multiple
to make relevant and right information levels of user expertise and

2. QlikView | Case Study | Canon India
requirements. The implementation was
by-and-large smooth, and has been
completed within three months.” Results:
The implementation of QlikView “For us, QlikView is intelligent
enabled near real-time information to reporting, it is driving action in Canon.
the users anytime and anywhere which Easy-to-understand dashboards have
in turn improved the product quality made it easy for us to analyze
and delivery performance of the users. strategies. In fact, users are now
demanding enhancements in the
applications,” said Shikha Rai, Director
– IT, Canon India.
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