Business_skills_Additional_Material.pdf.

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Market Leader Extra: Business skills
Additional material Elementary
© Pearson Education Limited 2016
1.1 Small talk
C SPEAKING
TASK
Student A
Find someone who doesn’t like football.
Student C
Find someone who drives to college/work.
Student B
Find someone who lives with his/her family.
Student D
Find someone who likes working long hours.
A
Name:
(use your own name or choose another name)
Job: Sales Manager
(or you can use your own job title)
Company: Devo Electronics. A global company
based in Warsaw, Poland.
(or you can use your own company)
B
Name:
Job: Product Manager
Company: Vent Furniture. A global company
based in Oslo, Norway.
C
Name:
Job: Accountant
Company: Bardo Group. An international
consulting company based in Caracas, Venezuela.
D
Name:
Job: Research Analyst
Company: GA Investment Bank. A global
company based in New York, USA.
Student A
You want to go to this trade fair. Your partners want to go to different trade fairs.
Fair: Extrapresent Location: Hong Kong, China Exhibitors: 24,000
Key points:
• Very large exhibition • China becoming very fashionable
• Big choice of gifts • Never been to Hong Kong before
Student A
1 Present the information below.
Name: Lloyd Erskine Sandiford Centre
Location: Barbados, Caribbean
Travel: On the main ABC Highway and 15 minutes from the Grantley Adams International Airport
Rooms: 11 meeting rooms, 50 to 1,000 people
Food: 4 restaurants, for up to 250 people, local and seafood
2 Listen to your partner’s presentation. Take notes on the Durban International Convention Centre.
Location:
Travel:
Rooms:
Food:
Student A
Food: 4 restaurants, for up to 250 people, local and seafood
Location:
Travel:
Rooms:
Food:
Student A
Food: Four restaurants, for up to 250 people, local food and seafood
Location:
Travel:
Rooms:
Food:
2.1 Meetings
2.2 Presentations
E SPEAKING

vii viii
2.2 Presentations
PRE-TASK
Group A
• We can offer a large main hall, with space
for 3,500 people seated.
• Our 14 meeting rooms can take 30–200
people for breakout sessions.
• Transport is easy – enjoy free tram travel
within the city mile.
• The train station is one minute away, and
you can check in at the airport, leave your
bags at your hotel, and be in the convention
centre within 20 minutes.
• Our Regatta Bistro & Bar has excellent views
of the gardens.
• The outdoor coffee cart encourages visitors
to enjoy the wonderful weather and fresh
air.
• Around the conference centre there is a
range of restaurants for every taste.
• Nearby – visit the beautiful Botanic Gardens,
or enjoy Adelaide Zoo. If you have an extra
day, visit Kangaroo Island.
The Adelaide Convention Centre, Adelaide, Australia
Welcome to the 20-minute city – Australia’s only city designed to make conferences
easier for you, where no journey lasts more than 20 minutes.
• We have two main halls, each seating 6,100
people.
• Our two smaller theatres are available for
smaller groups of 1,000.
• We have seven restaurants offering a range
of Chinese, Italian and Japanese food. There
is space for 1,700 guests in our restaurants.
• Car parking for 1,300 cars and 50 large
vans.
• Access to the centre is by bus or by the Star
River Ferry.
• Nearby – enjoy the shopping malls and
nightlife of Hong Kong. If you have time,
visit Ocean Park to see the natural wildlife.
The Hong Kong Convention Centre, Hong Kong
Enjoy this award-winning convention centre, one of the largest in the world.
The front wall, which is made of glass, offers stunning views of the river,
and was the largest glass wall in the world at the time of construction.
Group B
Student B
Fair: Supergift Country: Spain City: Madrid Exhibitors: 2,050
Key points:
• Not too many exhibitors • Travel to Spain not expensive
• High quality products • Want to visit the Prado Museum
2.1 Meetings
Student B
1 Listen to your partner’s presentation. Take notes on the Lloyd Erskine Sandiford Centre.
Location:
Travel:
Rooms:
Food:
Name: Durban International Convention Centre
Location: Next to the beautiful beaches of Durban, South Africa
Travel: Good roads and a regular bus ride from the airport (30 minutes)
Rooms: Guests can choose the room size from 10 people to 1,680
Food: Four garden restaurants with local barbecue food, or a sit-down dinner inside for up to 5,000
2.2 Presentations
E SPEAKING

ix x
3.2 Meetings
Meeting participants
Prepare your questions and ideas for the meeting, using these prompts.
1 Be prepared to talk about your favourite toy. Think about the following:
• How old were you?
• What was it? Can you describe it?
• Why was it special?
• Did you play on your own, or with other people?
2 Be prepared to ask your team about their favourite toy. Which questions can
you ask?
3 Be prepared to suggest a toy or game for the relaunch celebration.
4 Listen to your colleagues’ ideas. Disagree with them, politely, if you want to.
Meeting Review notes
1 Did you make requests for information/ideas? What did you say? What did
you hear?
2 Did you disagree? What did you say? What did you hear?
3 Did you suggest ideas? What did you say? What did you hear?
4 Did you use past expressions with was/were? What did you say? What did
you hear?
Student A
1 Ask Student B these questions.
1 Tell me about yourself.
2 What did you do in your last job?
3 What are your weaknesses?
2 Answer Student B’s questions. Remember to talk
about your past experiences in your answers.
4.1 Interviews
E SPEAKING
Work with your partner. Take turns and practise answering some common interview questions.
Tip: You can talk about a job you have done or a job you would like to do.
The buyer
• You are a buyer of electronic chips. You are negotiating face to
face with an international supplier. You have an urgent order for
some electronic cards for a major bank.
• You want the chips on 15th July, but no later than 18th. Suggest a
delivery date for the supplier. Make sure you ask questions. You
can ask open questions:
When can you deliver? What’s the best date for you? What about
the 12th?
Or yes/no questions:
Can you deliver on the 12th? Is that all right?
• Make suggestions, check understanding and confirm.
• Look again at audio script BSA3.1.12 on page iii to help you.
3.1 Negotiations
TASK Parts 1 and 2
Student C
Fair: Supercadeau Country: France City: Paris Exhibitors: 4,300
• Good number of exhibitors • Travel to Paris not expensive
• Low quality of products • Paris very beautiful in autumn
2.1 Meetings

xi xii
Student A: The buyer
• You are a buyer of electronic chips. You are negotiating face
to face with your international supplier. You have an urgent
order for some electronic cards for a major bank. You need
1,000 chips. Check the supplier can delivery this quantity
on the agreed date.
• If your supplier says ‘no’, insist that you need 750 chips on
the agreed date. They can send 250 later.
• Make sure you ask questions, check understanding and
confirm.
3.1 Negotiations
TASK Part 3
The supplier
• You are an international supplier of electronic chips. You are
negotiating face to face with an important international
client. Suggest possible dates for the delivery. However, you
usually have to confirm with the warehouse manager before
you confirm 100%. Your client always has urgent orders and
you would like to plan more in advance next time.
• Check understanding, e.g. I’m sorry. Did you say 13th or 30th?
• You find it difficult to say ‘no’ in your culture. Say, for example,
‘Perhaps/Maybe, I need to check with the warehouse, I’ll think
about it. I’m afraid that’s a little early for us.’
• Look again at audio script BSA3.1.12 on page iii to help you.
3.1 Negotiations
TASK Parts 1 and 2
Student A
1 Present the points on the slide below. Think about how
to signal the three points (the first skill is … , etc.).
Give some more information for each point, think about:
• knowing when to talk and when to be quiet
• being able to answer questions
• planning one lesson, one week and one year and
administration work
Key skills for a teacher
• Have good communication skills.
• Understand your subject.
• Be organised.
2 Listen to your partner and make notes.
4.2 Presentations
E SPEAKING
Student B
1 Answer Student A’s questions. Remember to talk
about your past experiences in your answers.
2 Ask Student A these questions.
1 What job do you want to do in future? Why?
2 What are your strengths?
3 What are your weaknesses?
4.1 Interviews
E SPEAKING
Work with your partner. Take turns and practise answering some common interview questions.
Tip: You can talk about a job you have done or a job you would like to do.

xiii
Student B
1 Listen to your partner and make notes.
2 Present the points on the slide below. Think about how to signal
the three points (the first skill is … , etc.). Give some more
information for each point using the list below:
• listen carefully to everything
• work on your weaknesses
• learn and understand completely
Key skills for a student
• Listen well.
• Know your strengths and weaknesses.
• Ask the right questions.
4.2 Presentations
E SPEAKING
Student B: The supplier
• You are an international supplier of electronic chips. You
are negotiating face to face with your international client.
Your client wants a large quantity for this urgent order. But
your warehouse manager says they prefer to send 500
chips on the agreed date and 500 more chips at a later
date. If you send more than 500 chips, the workers in the
factory have to work over-time and this is more expensive
for your company.
• You find it difficult to say ‘no’ in your culture. Say, for
example, ‘I need to check with the warehouse. I’m afraid
that’s a lot for us.’
• Make suggestions, check understanding and confirm,
e.g. Sorry, did you say 100 or 1,000? So, that’s, …
3.1 Negotiations
TASK Part 3

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