The document outlines three key teams needed to build a balanced scorecard: 1) The executive team establishes the vision, mission, values, and strategic map. They choose the steering team. 2) The balanced scorecard steering team includes 8-10 members who appoint strategic theme teams, consolidate their work, and implement and communicate the balanced scorecard. 3) Strategic theme teams include executives, managers, and members with theme area knowledge who do hands-on work and report to the steering team.

1. Building Balanced Scorecard
Teams
Executive Team
•Gets the ball rolling
•6-8 of most senior leaders in the company + CEO and CFO
•Start by:
– Gathering/creating the company’s vision and mission statement
– Outlining its values
– Create a strategy map
– Outline a vision statement for the balanced scorecard project.
•Attend workshops on balanced scorecards
•Choose the Balanced Scorecard Steering team
•Outline the strategic theme teams to be chosen
•May also hire a consultant and/or project manager

2. Building Balanced Scorecard
Teams
Balanced Scorecard Steering Team
•8-10 members
– Team leader
– Executive sponsor
– Consultant (optional)
– Project manager (optional but recommended)
– Representative from each business unit
– Technical advisor
•Appoint teams for each strategic theme
•Consolidate each piece into a master plan
•In charge of communication and project management
•Instrumental in implementing the balanced scorecard and
keeping its momentum going

3. Building Balanced Scorecard
Teams
Strategic Teams
•Includes:
– An executive representative
– A manager
– Three to five team members, each with
knowledge of the theme area
•Will do the hands-on work
•Turn their work over to the
Balanced Scorecard Steering team