Working with Voluntary &  Community   Organisations Richard Piper Georgina Anstey 14 th  September 2011
This session Perceptions The “sector” Funding Major trends Jargon The typical charity Behaviours and motivations Engaging with them
Perceptions
Civil Society General Charities Co-operatives Universities Housing associations Employee-owned businesses Independent schools Sports clubs Faith groups Building societies Clubs & Societies Trade Unions Political parties
Civil Society & Voluntary Sector Civil Society Voluntary & Community Sector Universities Housing Associations Independent Schools Sports clubs Charities Unincorporated organisations Employee owned businesses Trade unions Co-operatives 171,000 Political parties
Small … and beautiful? Over 50% are ‘Micro’ organisations but they account for <1% of total income 438 organisations (0.3%) are ‘Major’ accounting for nearly 44% of total income
Civil Society & Voluntary Sector Civil Society Voluntary & Community Sector Universities Housing Associations Independent Schools Sports clubs Charities Unincorporated organisations Employee owned businesses Trade unions Co-operatives 171,000 Political parties ?
What do VCOs do? Provide services Influence knowledge, opinion or policy Make grants Support other charities/organisations
Most ‘popular’ causes Activities Social services Culture & recreation Development Religion Beneficiaries Children / youth Public at large Elderly people People with disabilities
Funding Source of Income 2007 / 08 £bn Individual giving 13.1 Statutory sources 12.8 Internally generated 4.1 Trusts and foundations 3.0 Private sector 2.0 National Lottery 0.5 Total 35.5 Source: UK Civil Society almanac 2010 NCVO
Current trends The Multi-crunch Economic downturn, public spending, natural resources Coalition Government policy Big Society, public service delivery, localism Technology and Power Open data, impact, hierarchies falling
Jargon Quiz
Example charity structure & context Trustee Board CEO/ Co-ordinator Staff/Volunteers Beneficiaries Staff/Volunteers Funders Target Audience Regulator Service Users
Behaviour & Motivations Competition Slow-moving Lack of arbiter of decisions – profit (money) not the goal Committed Passionate – stubborn – independent - anti-establishment – anti-business
Engagement: Barriers Hugely busy, need to see absolute relevance Suspicion of planning, hand-to-mouth, wait for a crisis Resistance and right to resist, identity, independence Complexity: of purpose, of stakeholders Founder-syndrome and other egos Anti-business – culture, fear, values
Engagement: Solutions Busy: prove the relevance Anti-planning: play ‘firefighting’ card Resistance: listen Complexity: acknowledge it, don’t try to tidy it up and pretend it’s simpler than it really is Egos: find allies, don’t fight fire with fire! Anti-business: don’t be their stereotype
Keep in touch Richard Piper [email_address] Georgina Anstey [email_address] Useful resources on NCVO website www.ncvo-vol.org.uk

Business engaging the UK charity sector

  • 1.
    Working with Voluntary& Community Organisations Richard Piper Georgina Anstey 14 th September 2011
  • 2.
    This session PerceptionsThe “sector” Funding Major trends Jargon The typical charity Behaviours and motivations Engaging with them
  • 3.
  • 4.
    Civil Society GeneralCharities Co-operatives Universities Housing associations Employee-owned businesses Independent schools Sports clubs Faith groups Building societies Clubs & Societies Trade Unions Political parties
  • 5.
    Civil Society &Voluntary Sector Civil Society Voluntary & Community Sector Universities Housing Associations Independent Schools Sports clubs Charities Unincorporated organisations Employee owned businesses Trade unions Co-operatives 171,000 Political parties
  • 6.
    Small … andbeautiful? Over 50% are ‘Micro’ organisations but they account for <1% of total income 438 organisations (0.3%) are ‘Major’ accounting for nearly 44% of total income
  • 7.
    Civil Society &Voluntary Sector Civil Society Voluntary & Community Sector Universities Housing Associations Independent Schools Sports clubs Charities Unincorporated organisations Employee owned businesses Trade unions Co-operatives 171,000 Political parties ?
  • 8.
    What do VCOsdo? Provide services Influence knowledge, opinion or policy Make grants Support other charities/organisations
  • 9.
    Most ‘popular’ causesActivities Social services Culture & recreation Development Religion Beneficiaries Children / youth Public at large Elderly people People with disabilities
  • 10.
    Funding Source ofIncome 2007 / 08 £bn Individual giving 13.1 Statutory sources 12.8 Internally generated 4.1 Trusts and foundations 3.0 Private sector 2.0 National Lottery 0.5 Total 35.5 Source: UK Civil Society almanac 2010 NCVO
  • 11.
    Current trends TheMulti-crunch Economic downturn, public spending, natural resources Coalition Government policy Big Society, public service delivery, localism Technology and Power Open data, impact, hierarchies falling
  • 12.
  • 13.
    Example charity structure& context Trustee Board CEO/ Co-ordinator Staff/Volunteers Beneficiaries Staff/Volunteers Funders Target Audience Regulator Service Users
  • 14.
    Behaviour & MotivationsCompetition Slow-moving Lack of arbiter of decisions – profit (money) not the goal Committed Passionate – stubborn – independent - anti-establishment – anti-business
  • 15.
    Engagement: Barriers Hugelybusy, need to see absolute relevance Suspicion of planning, hand-to-mouth, wait for a crisis Resistance and right to resist, identity, independence Complexity: of purpose, of stakeholders Founder-syndrome and other egos Anti-business – culture, fear, values
  • 16.
    Engagement: Solutions Busy:prove the relevance Anti-planning: play ‘firefighting’ card Resistance: listen Complexity: acknowledge it, don’t try to tidy it up and pretend it’s simpler than it really is Egos: find allies, don’t fight fire with fire! Anti-business: don’t be their stereotype
  • 17.
    Keep in touchRichard Piper [email_address] Georgina Anstey [email_address] Useful resources on NCVO website www.ncvo-vol.org.uk

Editor's Notes

  • #14 RP Focusing now on individual organisations, rather than the whole sector, it’s useful to look at a typical structure. The exact structure will depend on the organisation’s legal status but, for the sake of simplicity we’ll look at a standard charity. There is a Board of Trustees who are responsible for the strategic direction of the charity and overseeing it’s administration and management. A bit like a board of a company and indeed many charities are also incorporated as a company limited by guarantee.