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BUSINESS DEVELOPMENT FOR MICRO & MID-SIZE COMPANIES
THAT FOCUSES ON CONSUMER GOODS (“FMCG”)
Introduction
The Company is engaged in the distribution of consumer goods necessities and are grouped into the retail
business, has always had difficulty in getting financing facilities from banking institutions, when compared
with the company "conglomerate", which easily obtain financing facility.
Unfair treatment applied by banking institutions and/or financial services authority, seen either explicitly
or implicitly, so that the operating bank or commercial bank, if will help the retailer, and rarely have
problems getting financing facility.
The other of unfair treatment for retail companies obtain financing facility from banks, is the interest rate
given to larger retail companies, when compared with the interest rate given to the "conglomerate"
company in terms of getting financing facility.
Nevertheless, the retail company has successfully proven its ability to survive and moreover able to grow
the business at the time of the global financial crisis around the world (State), while many companies
"conglomerate" experiencing financial difficulties affecting financial institutions (banks), even companies
conglomerates take the policy, to terminate the employment of employees.
Overview
Although small companies have gave great assistance to resolve the financial crisis around the world, and
finance companies have received assistance from retail companies to maintain continuity of banking
business, but the banking company still treats retailers as "the enemy", if the retailer requires financing
assistance.
The main factor that caused retail companies do not get help financing from banks which considers the
distribution of funding to the retail company is not worth the effort expended to provide financial
assistance to the retail company.
Effort smaller to provide financing to support the “conglomerate" company never be compared to the risks
to be acceptable, when the condition of the global financial crisis, so it has huge implications on the
performance of banks and it is not uncommon to bring disaster on the bank, as "bankruptcy" banking
business.
At the time of the unfair treatment being applied and enforced by the bank to the retailer, the retailer is
required to be independent in maintaining the stability of its financial performance.
Understanding
The decision taken by an independent company to apply for financial assistance from banking institutions
is a wrong decision, because by getting the help of financing from banking institutions means, independent
company has mortgaged its future to be enjoyed by the banking institutions.
Mortgaging the future of the banking institutions, will be seen from the figure below:
Measurements Independent
Companies
Conglomerates
Companies
1. Interest Rates Level
2. Funding installment period
3. Total Value Funding
4. Funding Receive Vs Collateral Value
5. Percentage costs of funding
6. Collection installment of funding
7. Execution collateral funding, if default
8. Funding application process
9. Difficult financial for installment
High
Short Terms
Small
Small
High
Easy
Easy
Process itself
No Discount
Low
Long Terms
High
High
Small
Difficult
Difficult
Processed by Bank
Discount
Objective
1. Improving the financial performance of the company independently, so it is not subject to banking
institutions
2. Utilize financial instruments owned banking institutions to the maximum to improve supply chain
performance
3. Saving the future benefits that should be enjoyed by an independent company and not by banking
institutions
4. Increase the business value derived from the high level of cash flows occur and are recorded by the
banking institutions
5. Reducing the number of unemployed through employment that have not been channeled
6. Minimize the financial crisis that will be experienced by the Government
Banker's Benefits
1. Increase financial liquidity banks, as an independent company to use banking services as institutions
that help to conduct business transactions
2. Increase net profit at the end of the year, because of the financial flows of the company independently
3. Increase the use of banking instruments, conducted by an independent company
Barriers
1. SWOT Analysis
2. Business Development and Sales Marketing Strategy
3. Service Level Agreement
4. Customer Expectation
5. Managing Cash Flow
6. Asset Management
7. People Development
8. Warehouse and Supply Chain Management
Solution
Implement the Change Management Strategy to provide sustainable business growth.
Vision
Creating a better business through the empowerment of growth
Mission
Transformation of business skills and create resources that meet the requirements to achieve sustainable
growth
Role
Supporting management in augmenting sales strategies and targets
1. Implementing preconceived sales development strategies
2. Managing pre-allocated budgets
3. Developing new sales relationships to increase business volume
4. Analyzing competent market activity and trends
5. Identifying and exploiting business opportunities
6. Bringing in new customers while retaining existing ones
7. Studying the market to provide focused, well-researched forecasts that will support the company's
business planning
Measurements
From the seller's side
1. Growth in demand for similar products from customers and demand for other types of products to be
provided
2. Improved quality of service held
3. The growth of the number of different product types to be provided
From the supplier side
1. Growth in the number of suppliers who compete to provide similar products, or other types of
products to be marketed
2. A clear distinction on the range of products offered
3. The occurrence of improvements to the distribution system
4. Growth in the number of customers in proportion to obtain a wide range of products offered
5. Decrease in costs for the procurement of products
From the customer side
1. Increase the number of customers to obtain product
2. The decrease in product prices to be paid
3. The availability of a variety of products at low prices
Results
1. Break Event Point (BEP) in the short terms
2. Return of Investment (ROI) in the short terms
3. Become indicator on the market research.
Strategy
To implement the Change Management Strategy in Business Development for Micro and Medium Size
Enterprises, so it does not depend on the financing provided by banks or financial institutions, can contact
email winardi@updi-int.com, mobile + 62-813-1542-1509.
Author/Consultant
Setiono Winardi, SH.,MBA
Reference
1. "Home". International Organizational Change Management Institute. Retrieved 2015-12-08.
2. Filicetti, John (August 20, 2007). "Project Management Dictionary". PM Hut. Retrieved November
16, 2009.
3. Levin, Ginger (2012). "Embrace and Exploit Change as a Program Manager: Guidelines for Success".
Project Management Institute. Retrieved August 10, 2013.
4. Welbourne, Theresa M. "Change Management Needs a Change".
5. Rogers, Everett (16 August 2003). Diffusion of Innovations, 5th Edition. Simon and Schuster. ISBN
978-0-7432-5823-4.
6. Phillips, Julien R. (1983). "Enhancing the effectiveness of organizational change management".
Human Resource Management 22 (1–2): 183–99. doi:10.1002/hrm.3930220125.
7. Marshak, Robert J. (2005). "Contemporary Challenges to the Philosophy and Practice of
Organization Development". In Bradford, David L.; Burke, W. Warner. Reinventing Organization
Development: New Approaches to Change in Organizations. pp. 19–42. ISBN 978-0-7879-8159-4.
8. Conner, Daryl (August 15, 2012). "The Real Story of the Burning Platform".
9. Anderson, D. & Anderson, L.A. (2001). Beyond Change Management: Advanced Strategies for
Today’s Transformational Leaders. San Francisco: Jossey-Bass/Pfeiffer. Retrieved 12/21/11 from
10. Whelehan, S. (1995). Capturing a Moving Target: Change Management. Consultants News.
11. Dean, Christina (2009). RIMER Managing Successful Change. Australia: Uniforte Pty Ltd.
12. Marquis, Christopher; Tilcsik, András (2013). "Imprinting: Toward A Multilevel Theory". Academy
of Management Annals: 193–243.
13. Skelsey, Dan (29 July 2013). "Why Do People In Business Resist Change?". Project Laneway.
Retrieved 8 February 2015.
14. Vora, Manu K. "Business Excellence Through Sustainable Change Management"
15. Part III, effects of the contract, Rule 5. Sale of Goods Act 1979. Sale of Goods Act 1979
16. Putthiwanit, C.; Ho, S.-H. (2011). "Buyer Success and Failure in Bargaining and Its Consequences".
Australian Journal of Business and Management Research 1 (5): 83–92.
17. Philip Kotler, Principles of Marketing, Prentice -Hall, 1980
18. Greening, Jack (1993). Selling Without Confrontation. The Haworth Press, Inc. p. 23. ISBN 1-
56024-326-0.
19. "American Society for Training and Development (ASTD)". Sales Competency Project. Retrieved
April 2008.
20. Paul H. Selden (December 1998). "Sales Process Engineering: An Emerging Quality Application".
Quality Progress: 59–63.
21. "How To Organize Your Marketing Department In The Digital Age". www.cmo.com. Retrieved
2016-01-27.
22. "Ending The War Between Sales And Marketing". hbr.org. Harvard Business Review. Retrieved 16
August 2014.
23. Petersen, Glen S. (2008). The Profit Maximization Paradox: Cracking the Marketing/Sales Alignment
Code. Booksurge in 1221. p. 176. ISBN 978-1-4196-9179-9.
24. Compendium of Professional Selling. United Professional Sales Association. n.d.
25. Peter, Cheverton (2008). Key Account Management 4th Edition. Kogan Page. pp. 90–104. ISBN 978
0 7494 5277 3.
26. John, Bryson (10 Feb 2003). "What To Do When Stakeholders Matter: A Guide to Stakeholder
Identification and Analysis Techniques" (PDF). London School of Economics and Political Science.
27. "What is Inside Sales? The Definition of Inside Sales". Forbes.com. 2013-02-26. Retrieved 2013-04-
24.

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Business development for micro & mid size business enterprise

  • 1. BUSINESS DEVELOPMENT FOR MICRO & MID-SIZE COMPANIES THAT FOCUSES ON CONSUMER GOODS (“FMCG”) Introduction The Company is engaged in the distribution of consumer goods necessities and are grouped into the retail business, has always had difficulty in getting financing facilities from banking institutions, when compared with the company "conglomerate", which easily obtain financing facility. Unfair treatment applied by banking institutions and/or financial services authority, seen either explicitly or implicitly, so that the operating bank or commercial bank, if will help the retailer, and rarely have problems getting financing facility. The other of unfair treatment for retail companies obtain financing facility from banks, is the interest rate given to larger retail companies, when compared with the interest rate given to the "conglomerate" company in terms of getting financing facility. Nevertheless, the retail company has successfully proven its ability to survive and moreover able to grow the business at the time of the global financial crisis around the world (State), while many companies "conglomerate" experiencing financial difficulties affecting financial institutions (banks), even companies conglomerates take the policy, to terminate the employment of employees. Overview Although small companies have gave great assistance to resolve the financial crisis around the world, and finance companies have received assistance from retail companies to maintain continuity of banking business, but the banking company still treats retailers as "the enemy", if the retailer requires financing assistance. The main factor that caused retail companies do not get help financing from banks which considers the distribution of funding to the retail company is not worth the effort expended to provide financial assistance to the retail company. Effort smaller to provide financing to support the “conglomerate" company never be compared to the risks to be acceptable, when the condition of the global financial crisis, so it has huge implications on the performance of banks and it is not uncommon to bring disaster on the bank, as "bankruptcy" banking business. At the time of the unfair treatment being applied and enforced by the bank to the retailer, the retailer is required to be independent in maintaining the stability of its financial performance.
  • 2. Understanding The decision taken by an independent company to apply for financial assistance from banking institutions is a wrong decision, because by getting the help of financing from banking institutions means, independent company has mortgaged its future to be enjoyed by the banking institutions. Mortgaging the future of the banking institutions, will be seen from the figure below: Measurements Independent Companies Conglomerates Companies 1. Interest Rates Level 2. Funding installment period 3. Total Value Funding 4. Funding Receive Vs Collateral Value 5. Percentage costs of funding 6. Collection installment of funding 7. Execution collateral funding, if default 8. Funding application process 9. Difficult financial for installment High Short Terms Small Small High Easy Easy Process itself No Discount Low Long Terms High High Small Difficult Difficult Processed by Bank Discount Objective 1. Improving the financial performance of the company independently, so it is not subject to banking institutions 2. Utilize financial instruments owned banking institutions to the maximum to improve supply chain performance 3. Saving the future benefits that should be enjoyed by an independent company and not by banking institutions 4. Increase the business value derived from the high level of cash flows occur and are recorded by the banking institutions 5. Reducing the number of unemployed through employment that have not been channeled 6. Minimize the financial crisis that will be experienced by the Government Banker's Benefits 1. Increase financial liquidity banks, as an independent company to use banking services as institutions that help to conduct business transactions 2. Increase net profit at the end of the year, because of the financial flows of the company independently 3. Increase the use of banking instruments, conducted by an independent company Barriers 1. SWOT Analysis 2. Business Development and Sales Marketing Strategy 3. Service Level Agreement 4. Customer Expectation 5. Managing Cash Flow
  • 3. 6. Asset Management 7. People Development 8. Warehouse and Supply Chain Management Solution Implement the Change Management Strategy to provide sustainable business growth. Vision Creating a better business through the empowerment of growth Mission Transformation of business skills and create resources that meet the requirements to achieve sustainable growth Role Supporting management in augmenting sales strategies and targets 1. Implementing preconceived sales development strategies 2. Managing pre-allocated budgets 3. Developing new sales relationships to increase business volume 4. Analyzing competent market activity and trends 5. Identifying and exploiting business opportunities 6. Bringing in new customers while retaining existing ones 7. Studying the market to provide focused, well-researched forecasts that will support the company's business planning Measurements From the seller's side 1. Growth in demand for similar products from customers and demand for other types of products to be provided 2. Improved quality of service held 3. The growth of the number of different product types to be provided From the supplier side 1. Growth in the number of suppliers who compete to provide similar products, or other types of products to be marketed 2. A clear distinction on the range of products offered 3. The occurrence of improvements to the distribution system 4. Growth in the number of customers in proportion to obtain a wide range of products offered 5. Decrease in costs for the procurement of products
  • 4. From the customer side 1. Increase the number of customers to obtain product 2. The decrease in product prices to be paid 3. The availability of a variety of products at low prices Results 1. Break Event Point (BEP) in the short terms 2. Return of Investment (ROI) in the short terms 3. Become indicator on the market research. Strategy To implement the Change Management Strategy in Business Development for Micro and Medium Size Enterprises, so it does not depend on the financing provided by banks or financial institutions, can contact email winardi@updi-int.com, mobile + 62-813-1542-1509. Author/Consultant Setiono Winardi, SH.,MBA Reference 1. "Home". International Organizational Change Management Institute. Retrieved 2015-12-08. 2. Filicetti, John (August 20, 2007). "Project Management Dictionary". PM Hut. Retrieved November 16, 2009. 3. Levin, Ginger (2012). "Embrace and Exploit Change as a Program Manager: Guidelines for Success". Project Management Institute. Retrieved August 10, 2013. 4. Welbourne, Theresa M. "Change Management Needs a Change". 5. Rogers, Everett (16 August 2003). Diffusion of Innovations, 5th Edition. Simon and Schuster. ISBN 978-0-7432-5823-4. 6. Phillips, Julien R. (1983). "Enhancing the effectiveness of organizational change management". Human Resource Management 22 (1–2): 183–99. doi:10.1002/hrm.3930220125. 7. Marshak, Robert J. (2005). "Contemporary Challenges to the Philosophy and Practice of Organization Development". In Bradford, David L.; Burke, W. Warner. Reinventing Organization Development: New Approaches to Change in Organizations. pp. 19–42. ISBN 978-0-7879-8159-4. 8. Conner, Daryl (August 15, 2012). "The Real Story of the Burning Platform". 9. Anderson, D. & Anderson, L.A. (2001). Beyond Change Management: Advanced Strategies for Today’s Transformational Leaders. San Francisco: Jossey-Bass/Pfeiffer. Retrieved 12/21/11 from 10. Whelehan, S. (1995). Capturing a Moving Target: Change Management. Consultants News. 11. Dean, Christina (2009). RIMER Managing Successful Change. Australia: Uniforte Pty Ltd. 12. Marquis, Christopher; Tilcsik, András (2013). "Imprinting: Toward A Multilevel Theory". Academy of Management Annals: 193–243. 13. Skelsey, Dan (29 July 2013). "Why Do People In Business Resist Change?". Project Laneway. Retrieved 8 February 2015. 14. Vora, Manu K. "Business Excellence Through Sustainable Change Management"
  • 5. 15. Part III, effects of the contract, Rule 5. Sale of Goods Act 1979. Sale of Goods Act 1979 16. Putthiwanit, C.; Ho, S.-H. (2011). "Buyer Success and Failure in Bargaining and Its Consequences". Australian Journal of Business and Management Research 1 (5): 83–92. 17. Philip Kotler, Principles of Marketing, Prentice -Hall, 1980 18. Greening, Jack (1993). Selling Without Confrontation. The Haworth Press, Inc. p. 23. ISBN 1- 56024-326-0. 19. "American Society for Training and Development (ASTD)". Sales Competency Project. Retrieved April 2008. 20. Paul H. Selden (December 1998). "Sales Process Engineering: An Emerging Quality Application". Quality Progress: 59–63. 21. "How To Organize Your Marketing Department In The Digital Age". www.cmo.com. Retrieved 2016-01-27. 22. "Ending The War Between Sales And Marketing". hbr.org. Harvard Business Review. Retrieved 16 August 2014. 23. Petersen, Glen S. (2008). The Profit Maximization Paradox: Cracking the Marketing/Sales Alignment Code. Booksurge in 1221. p. 176. ISBN 978-1-4196-9179-9. 24. Compendium of Professional Selling. United Professional Sales Association. n.d. 25. Peter, Cheverton (2008). Key Account Management 4th Edition. Kogan Page. pp. 90–104. ISBN 978 0 7494 5277 3. 26. John, Bryson (10 Feb 2003). "What To Do When Stakeholders Matter: A Guide to Stakeholder Identification and Analysis Techniques" (PDF). London School of Economics and Political Science. 27. "What is Inside Sales? The Definition of Inside Sales". Forbes.com. 2013-02-26. Retrieved 2013-04- 24.