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THE UGANDA INSTITUTE
OF BANKING &
FINANCIAL SERVICES
UIBFS
ISO 9001:2008 CERTIFIED
1
Module 4: Business Banking
THE UGANDA INSTITUTE
OF BANKING &
FINANCIAL SERVICES
UIBFS
ISO 9001:2008 CERTIFIED
LEARNING OBJECTIVES
• Define business customers and explain their common
banking needs
• Explain the types of lending in foreign business transactions
• Explain the basics of lending to the agricultural sector
• Articulate features of lending to the construction and
contracting sector
• Discuss the main forms of business finance in Uganda
• Correlate the business practices to the present situations
prevailing in the country, and effectively appraise
businesses
2
THE UGANDA INSTITUTE
OF BANKING &
FINANCIAL SERVICES
UIBFS
ISO 9001:2008 CERTIFIED
Understanding the Business Customer
Understanding the Customer’s Business
Assessing Customer Needs
Lending in Foreign Business Transactions
Financing Property Developers and Contractors
Financing Agricultural Projects
MODULE COVERAGE
3
Alternative Sources of Business Finance
THE UGANDA INSTITUTE
OF BANKING &
FINANCIAL SERVICES
UIBFS
ISO 9001:2008 CERTIFIED
Understanding the Business Customer
Who is the business customer to a bank? This is a customer
(sometimes known as industrial customers) who is in an
economic activity which they either own, control or both
own and control.
They purchase products or services to use in the production of
other goods/products and services to satisfy wants and
needs.
The business customer’s banking needs are often tied with
the need for smooth running, profitability and success of
their businesses.
It is rare that these businesses related banking needs are
completely de-linked from their personal banking needs.
4
THE UGANDA INSTITUTE
OF BANKING &
FINANCIAL SERVICES
UIBFS
ISO 9001:2008 CERTIFIED
Types of businesses and their financing needs
Banks’ business customers vary in their size and what they do.
1. Large size productive business
These are large, productive businesses like factories, farms and
processing plants. These need term loans and equity financing at
start or as they are expanding, steady and revolving finance for
working capital and leasing for vehicles and other equipment. The
larger the enterprise, the more complex and bigger the financing
needs can get.
2. Medium size productive businesses
These are medium sized productive businesses which have their fixed
capital in place but they mainly need working capital. For these,
short term loans and overdrafts are useful and sometimes critical.
5
THE UGANDA INSTITUTE
OF BANKING &
FINANCIAL SERVICES
UIBFS
ISO 9001:2008 CERTIFIED
3. Small size productive businesses
These are very small productive business and medium/small retail
business that need modest amounts of working capital. Their needs
range from bank type short term loans to microfinance loans.
4. Large size service businesses
These are large service businesses like construction/ contracting,
transport, hospitals and schools.
These typically have peaks and troughs in their business volumes and
therefore in their cash flows and financing needs. For them,
overdrafts are the most common type of financing needed although
at establishment and expansion, they also need long term finance.
It is important for a banker to know the industry in which the business
customer works and the cash flow realities of the sectors.
6

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Business banking unit1

  • 1. THE UGANDA INSTITUTE OF BANKING & FINANCIAL SERVICES UIBFS ISO 9001:2008 CERTIFIED 1 Module 4: Business Banking
  • 2. THE UGANDA INSTITUTE OF BANKING & FINANCIAL SERVICES UIBFS ISO 9001:2008 CERTIFIED LEARNING OBJECTIVES • Define business customers and explain their common banking needs • Explain the types of lending in foreign business transactions • Explain the basics of lending to the agricultural sector • Articulate features of lending to the construction and contracting sector • Discuss the main forms of business finance in Uganda • Correlate the business practices to the present situations prevailing in the country, and effectively appraise businesses 2
  • 3. THE UGANDA INSTITUTE OF BANKING & FINANCIAL SERVICES UIBFS ISO 9001:2008 CERTIFIED Understanding the Business Customer Understanding the Customer’s Business Assessing Customer Needs Lending in Foreign Business Transactions Financing Property Developers and Contractors Financing Agricultural Projects MODULE COVERAGE 3 Alternative Sources of Business Finance
  • 4. THE UGANDA INSTITUTE OF BANKING & FINANCIAL SERVICES UIBFS ISO 9001:2008 CERTIFIED Understanding the Business Customer Who is the business customer to a bank? This is a customer (sometimes known as industrial customers) who is in an economic activity which they either own, control or both own and control. They purchase products or services to use in the production of other goods/products and services to satisfy wants and needs. The business customer’s banking needs are often tied with the need for smooth running, profitability and success of their businesses. It is rare that these businesses related banking needs are completely de-linked from their personal banking needs. 4
  • 5. THE UGANDA INSTITUTE OF BANKING & FINANCIAL SERVICES UIBFS ISO 9001:2008 CERTIFIED Types of businesses and their financing needs Banks’ business customers vary in their size and what they do. 1. Large size productive business These are large, productive businesses like factories, farms and processing plants. These need term loans and equity financing at start or as they are expanding, steady and revolving finance for working capital and leasing for vehicles and other equipment. The larger the enterprise, the more complex and bigger the financing needs can get. 2. Medium size productive businesses These are medium sized productive businesses which have their fixed capital in place but they mainly need working capital. For these, short term loans and overdrafts are useful and sometimes critical. 5
  • 6. THE UGANDA INSTITUTE OF BANKING & FINANCIAL SERVICES UIBFS ISO 9001:2008 CERTIFIED 3. Small size productive businesses These are very small productive business and medium/small retail business that need modest amounts of working capital. Their needs range from bank type short term loans to microfinance loans. 4. Large size service businesses These are large service businesses like construction/ contracting, transport, hospitals and schools. These typically have peaks and troughs in their business volumes and therefore in their cash flows and financing needs. For them, overdrafts are the most common type of financing needed although at establishment and expansion, they also need long term finance. It is important for a banker to know the industry in which the business customer works and the cash flow realities of the sectors. 6

Editor's Notes

  1. Introduction This module covers the basics of business banking, and is concerned with providing suitable, responsive banking services to the business sector. Every banker should be familiar with business banking because it is often the most profitable part of the business. Also, any bank will attract more customers if it has good business focused banking products.