As new technologies automate or eliminate routine tasks in the workplace, the need for critical-thinking and leadership skills will become increasingly more important. In order to stay relevant, employees must leverage human intelligence in a way that delivers value in the workplace and future-proofs their careers. In this session, learn to recognize key emerging technologies impacting business today and discover critical competencies to ensure your company’s future success. 

1. Business as unusual.
Are you ready?
Michael Grant
Director – Learning Design & Development
Engagement and Learning Innovation

4. Traditional tracking
6days
18hours
26minutes

5. 2.2seconds
With blockchain …

6. Machine learning
6
4 work
days
16,000
work daysOLD HUMAN SYSTEM
NEW MACHINE LEARNING
(AI) SYSTEM

7. Human v. Machine
©WorldEconomicForum
TheFutureofJobsReport2018

9. Strategies to manage skills gap
Retrain
existing
employees
Source: World Economic Forum, The Future of Jobs Report 2018
1Hire new
staff with
new skills
2Automate
tasks
completely
3

10. “… those
most in need
of reskilling and
upskilling
are least likely
to receive such
training.”
Source: World Economic Forum, The Future of Jobs Report 2018

11. “
101 days of
learning …
—World Economic Forum
The Future of Jobs Report 2018

12. “

13. Based on our
competency
frameworks

14. Skills demand 2018 v. 2022
Today, 2018 Trending, 2022 Declining, 2022
Analytical thinking, innovation Analytical thinking, innovation Manual dexterity, endurance, precision
Complex problem solving Active learning, learning strategies Memory, verbal, auditory, spatial skills
Critical thinking, analysis Creativity, originality, initiative Management of financial, material resource
Active learning, learning strategies Technology design, programming Technology installation, maintenance
Creativity, originality, initiative Critical thinking, analysis Reading, writing, math, active listening
Attention to detail,
trustworthiness
Complex problem solving Management of personnel
Emotional intelligence Leadership, social influence Quality control, safety awareness
Reasoning, problem solving,
ideation
Emotional intelligence Coordination, time management
Leadership, social influence Reasoning, problem solving,
ideation
Visual, auditory, speech abilities
Coordination, time management Systems analysis, evaluation Technology use, monitoring, control
©WorldEconomicForum
TheFutureofJobsReport2018

15. +
+
+
++
+
+
++
+
Human skills
• Creativity, originality and initiative
• Emotional intelligence
• Leadership and social influence
• Reasoning, problem-solving and
ideation
• Critical thinking and analysis
• Complex problem-solving

16. Blockchain
Source: Gartner, 2018
Digital Twin
Innovation
Trigger
Peak of
Inflated
Expectations
Trough of
Disillusionment
Slope of
Enlightenment
Plateau of
Productivity
TIME
EXPECTATIONS
Gartner Hype Cycle
Deep learning
Biochips
Smart Workspace
Brain-Computer Interface
Autonomous Mobile Robots
Smart Robots
Deep Neural Network ASICs
AI PaaS
Quantum Computing
5G
Volumetric Displays
Conversational AI Platform
Autonomous Driving Level 5
Edge AI
Blockchain for Data Security
Neuromorphic Hardware
Human Augmentation
Knowledge Graphs
4D Printing
Artificial General Intelligence
Silicon Anode Batteries
Virtual Assistants
IoT Platform
Carbon Nanotube
Connected Home
Autonomous Driving Level 4
Mixed Reality
Augmented
Reality
Self-Healing System Technology

17. Megatrends for the profession 2018
Software as
a Service*
Cognitive Expert Advisors (AI)
Blockchain
Big Data
and Analytics*
Source: CPA.com hype curve from Gartner and other sources
Machine Learning
Virtual Assistants
Innovation
Trigger
Peak of
Inflated
Expectations
Trough of
Disillusionment
Slope of
Enlightenment
Plateau of
Productivity
TIME
EXPECTATIONS

18. Future-proofing the profession
• Resource center
• 3 certificate programs
• Conferences
Cybersecurity
• Thought leadership
• Podcasts and videos
• Certificate and
micro-badge programs
• AR experiences
Blockchain
• Thought leadership
• Podcasts and videos
• Targeted learning
programs
• Conference sessions
Finance transformation
RPA
• Podcasts and videos
• Certificate
programs
• Learning labs
• Podcasts and videos
• 6 certificate programs
• Learning labs
Data analytics

19. Ignite a passion
for learning.

20. Evolution of interactivity

21. Association of International Certified Professional Accountants
VR Escape Room for COSO Reinforcement Learning
VR Escape Room with
drop zones for
interactive objects that
should be associated
with various areas of
the COSO framework.
Designed as an
immersive learning
reinforcement exercise
with built-in
gamification.

22. Immersive experiences

23. VR Learning Program with DHG
Designed to enhance engagement during their SOAR training conference July 29, 2018
23
VR headset for individuals to
wear during learning
exercises focused on critical
thinking skills.
Learning experience
projected on screen for
engagement with audience of
300 DHG staff.
DHG provided internal SME
input & facilitation to ensure
we generated the most
relevant, firm-centric learning
experience.

24. VR Learning Program with Top 20 Accounting Firm
Designed to enhance engagement during their training conference of 300 staff in their
Risk Advisory Services practice.
24

25. video views and podcast downloads
since October 2017.
>4M
aicpa-cima.com/human-intelligence

26. Sparking interest: Digital Mindset pack
Human intelligence Data analytics Robotic process automation Blockchain

27. All digital learning works on mobile:
• On demand
• Webcasts
• Virtual conferences
Mobile

28. Personalized

29. 2014
certificates
IFRS
Forensic Accounting
Fundamentals
XBRL

30. 2019 certificates
• Intermediate Single Audit Certificate
• Advanced Single Audit Certificate
• Intermediate Employee Benefit Plans
Audit Certificate
• Advanced Defined Contribution Plans
Audit Certificate
• Advanced Defined Benefit Plan Audit
Certificate
• Advanced Health and Welfare Plans
Audit Certificate
• Not-for-Profit Certificate I
• Not-for-Profit Certificate II
• COSO Internal Control Certificate
• COSO ERM
• Fundamental Client Accounting
Advisory Services Certificate
• U.S. GAAP Certificate
• Advanced SOC for Service
Organizations Certificate
• Fundamental Cyber Certificate
• Cybersecurity Advisory Services
Certificate

31. 2019 Certificates (continued)
• SOC for Cybersecurity Certificate
• IFRS
• PFP Retirement
• PFP Investment
• PFP Risk Management
• PFP Estate
• Elijah Watt Sells
• Islamic Commercial Law
• Islamic Finance Institutions
• Islamic Banking
• Islamic Cap Markets
• Diploma in Islamic Finance
• Data Analytics Executive Series
• Data Analytics Fundamentals
Certificate
• Forecasting DA Certificate
• Fundamental Blockchain Certificate
• RPA Strategy
• RPA Fundamentals Certificate
• Core Forensic Accounting Certificate
• Specialized Forensic Accounting
Certificate
• Fundamentals of Integrated Reporting
Certificate
• 2019 Digital Mindset

32. Adoption of digital
badges continues
to skyrocket.
Digital badge examples:

34. 70 20 10

35. 70%informal learning

36. Possible learning
environments

37. 20%peer-to-peer

38. 10%formal learning

39. Go beyond

40. Thank you
© 2018 Association of International Certified Professional Accountants. All rights reserved.
Thank you
© 2018 Association of International Certified Professional Accountants. All rights reserved.