I looking for a permanent position that allows me to use my skills in Microsoft Access, along with other technical skills. I have the ability to learn any system quickly and am currently teaching myself Java. The position must have an income level greater than $45,000.00 per year.

1. JAMES M. LEY
6799 Tanya Terrace
Reynoldsburg, OH 43068
(614) 307 - 1011
jley1@att.net
What I’m looking for:
I looking for a permanent position that allows me to use my skills in Microsoft Access,along with other
technical skills. I have the ability to learn any system quickly and am currently teaching myself Java. The
position must have an income level greater than $45,000.00 per year.
EDUCATION:
DeVry University. Columbus, OH. Computer Science major.
Franklin University. Columbus, OH. Accounting/MBA major. I have returned to Franklin
University as of February 2008.
Columbus State Community College. Columbus, OH. Network Administration. Autumn
2005 to present. Course work includes advanced applications in Microsoft Office Pro 2003
Word, Excel, Access, and Power Point.
SUMMARY OF SKILLS:
• MS Office
• SQL Queries
• Monarch
• Rhythmyx
• SiteCore
• Knowledge of Oracle Tables
• Knowledge of Sarbanes Oxley
• Trend and Data Analysis
• Data Mining
• Excellent Problem Solving, Time Management Skills, and Excellent Multitasking
skills
• Strong analytical, organizational, and interpersonal skills
• Ability to work well as part of a team/project
• Self-Starter
• Quick Learner

2. EXPERIENCE:
Huntington National Bank. Columbus, OH. July 2008 to present.
Check Card Research July 2008 to April 2013: Working with the bank branches, customer
service or directly with customers, this department investigates consumer disputes and
initiates chargebacks. Ensures customer disputes are handled in accordance with applicable
regulations including Reg. E and MasterCard Rules and Regulations.
Business Analyst II April 2013 to Present: Developing, maintaining and monitoring
Microsoft Access databases, reports, files, and/or other data ensuring risks are monitored and
controlled. Testing and implementing business process and/or system modifications.
Analyzing existing processes and systems to identify and implement process improvements.
Complying with legal, regulatory and bank policies and procedures. Utilizing QMF for
Windows to run and write queries using the DB2 tables.
• Developed approximately 25 Microsoft Access databases that are used by several
different areas and departments utilizing both macros and visual basic since
becoming a Business Analyst.
• Updating older versions of databases to newer versions and incorporating improved
security and risk capabilities.
• Creating and running queries from the DB2 tables.
• Automated reports that are run on a weekly or monthly basis.
• Completes reports that are used by upper management on a weekly and monthly
basis.
• Routinely responds to questions and provide support for internal customers.
• Assists and trains employees with questions involving creating Microsoft Access
databases.
• Assisting colleagues with computer problems eliminating the need to contact the
Help Desk when possible.
The Paragon Group, Inc. Columbus, OH, April 2006 to December 2007.
Consultant: Assigned to Verizon Wireless as an Analyst in the Revenue Assurance
Department. This department is responsible for the regional/area revenue assurance function
to ensure that revenues are properly billed in the through bill verification process.
• Compiled data and performed data analysis aimed at ensuring network through
billing system integrity using SQL queries extensively.
• Experience with data analysis and manipulating large amounts of data in a
summarized format.

3. • Maintained the integrity of the billing system while promotions and new products
were being implemented and ensured continued accuracy of the implementation.
Performed tests to monitor the integrity of the revenue stream, apprising supervisor of
issues as necessary.
• Performed regular testing to ensure new programs/system enhancements are
adequately tested to minimize material impacts to the revenue stream. Identified and
communicated system and/or process problems and quantify potential or actual dollar
impacts; support the system owner through the problem's resolution. Follow up on all
outstanding issues in accordance with each problem's priority level.
• Performed periodic system and compliance audits of the network, billing and/or
financial systems. Made recommendations, resolved billing discrepancies and worked
with other departments to implement.
• Participated in the implementation process of any new product that is introduced
that affected the billing systems.
• Used several systems such as: Microsoft Office and PL / SQL on a daily basis.
• Knowledge of setting up Oracle tables.
• Design and build databases that define and explain the columns in the most widely
used tables in PL/SQL for use by several departments.
• Differentiate trends and relationships from a base of complex information, relate
and compare data from different sources and identify cause and effect relationships.
Trend analysis.
I lookforwardto hearingfromyou.
Thank You!!