Amit Kumar Dhal is seeking a challenging position that offers professional growth. He has over 2 years of experience as a Data Analyst at Vodafone Services India extracting and analyzing telecom data using SQL, PL/SQL, and Excel. Prior to this, he worked as a Junior Engineer maintaining and developing ERP systems using SQL, PL/SQL, and scripting. He has a Bachelor's degree in technology and is proficient in languages, databases, and tools including SQL, PL/SQL, Unix, and Microsoft Office.

1. AMIT KUMAR DHAL
Mobile: +91 7767010775
E-Mail: erpintu9@gmail.com
CAREER OBJECTIVE
To work with a challenging environment in an organization that provides excellent work culture and offers
professional growth while being resourceful, innovative and flexible. I also want to be an asset to the company I
work for.
PROFILE
• Presently, working as a Data Analyst in Vodafone Services India Pvt. Ltd., having working
experience of more than 2+ years on telecom domain and accented with the latest trends and techniques of
the field.
• Proficient in SQL & RDBMS Concepts.
• Excellent problem solving, troubleshooting and analytical skills.
• Hands on experience in basic of SQL syntax writing to pull data out of the database.
• Have experience in Requirement analysis, Designing, Database modeling, Preparing Technical
Documents, Development, Testing, Deployment and Production support.
• Knowledge of MS-Excel for data quality check and data analysis.
• Good understanding of VLOOKUP and HLOOKUP commands.
• Good Understanding of UNIX Commands.
• Good understanding of Pivot Table.
• Basic Knowledge of MS Access.

2. • Good Understanding of PL/SQL Concepts.
• Able to communicate effectively with multifunctional teams, programmers and technical staff
• Focused and hardworking, self-motivated and team oriented; with capability to meet high-pressure
deadlines.
• Good academic record throughout the educational span.
• Confident and resourceful with a willingness to learn new concepts and apply them to yield successful
results.
• Peer support to the team from build to closure of project.
• Strong in analytical and programming skills.
WORK EXPERIENCE
Current Employer: Vodafone Services Private Limited.
Data Analyst, June 2014 till date
Project Details:
Client: Enterprise(Unisys, Unilever, Covance, cummins), Telebase (Cisco), DHL,
Woolworths, AT&T, Verizon Wireless
Domain: Telecom
Role: Data Analyst
Skill Sets: SQL, PL/SQL, MS Excel, MS Access
Tools: SQL PLUS, SQL Developer
DATABASE: SQL SERVER, ORACLE
Operating System: UNIX
Key Responsibilities
 Extracting data for various Vendor/ Client/ Country from MS SQL Server as per stakeholder’s
requirement. Responsible for providing accurate, timely and relevant data on telecom expense
management by "Data Cleaning" roots out erroneous data, "Initial Analysis" assesses the quality of the

3. data, "Main Data Analysis" determines the meaning of the data and "Final Analysis" provides additional
screening.
 Working closely with telecom billing Auditors across globe, develop a thorough understanding of
different telecom Vendor/ Client/ Country tariff data model, Optimize the reports using SQL environment
to ensure consistency, applying best practice in automation and efficiency techniques. Supporting the
hand-over of completed request to stakeholders, provide training support where necessary to ensure
that all end users can efficiently access information and that they fully understand the data presented.
 Responsible for Managing large volumes of discreet data, Recognizing and extracting indicators from
large and complex data sets and analyzing the raw data for accuracy of complex telecom billing along
with review of invoices using different tools for verification of data quality. Review and stage the
vendor’s billing records in Excel / Access based on certain guidelines and ensures the accuracy of
billing transactions.
 Perform day-to-day work on Salesforce/Remedy ticketing tool for the resolution of raw data error, new
report access, vendors Invoices request etc.
 Support delivery of regular, monthly and quarterly reporting for various clients.
• Involved in Application development, Configuration Management, Defect Tracking and Reviewing
• Involved in coding SQL Scripts to retrieve raw data from the server.
• Involved in Trending Analysis for raw data & comparing the current data with the previous data.
• Involved in checking Data quality and data availability.
• Involved in staging the raw data and segregating the data on the basis of charge category, charge
description & Analysis code.
• Involved in reviewing the staged data.
• Involved in raising tickets in Remedy for various purpose.
• Interact with the consultants and clients directly to understand the business problems.
• Generate insights and recommendations based upon the analysis.
• Pull the data from the database behind the screen by writing simple SQL syntax.
• Assist in various projects and ad-hoc requests and analysis when required.
Previous Employer: Star Engineers (I) PVT LTD.
Junior Engineer, Mar 2013 to May 2014
Project Details:
Project: ERP SYSTEM MAINTENANCE AND DEVELOPMENT
Domain: Internal

4. Skill Sets: SQL, PL/SQL, Ms Excel, MS Access
Tools: SQL PLUS, SQL Developer
DATABASE: SQL SERVER, ORACLE
Operating System: UNIX – Red Hat Linux
ERP (ENTERPRISE RESOURCE PLANNING) system is responsible for maintaining vital information about the
company’s sales and procurement processes as well as maintaining the internal company information like
employee information, leaves etc. So the system has different modules such as Material management,HR,
Finance etc.
Objectives
 Responsible for backend database development such as data modeling, data quality check etc
 Prepare data for efficient information analysis.
 Deliver information in form of reports which will allow drill down, slice, dice and time trending of
information.
 Developing procedures and SQL scripts and scheduling them on monthly, weekly and daily basis in
UNIX and Z/OS.
 Reconciliation of failed requests from front end.
 Establishing the overall functional requirement and implementing the requirements.
 Preparing Database schema and managing it throughout the application development.
 Preparing sales and revenue reports using MS EXCEL functionalities such as Pivot table, VLOOKUP
etc.
Key Role
• SQL Developer
• Script scheduling and embedding SQL script into Shell script.
• Testing and enhancing the scripts and testing it for implementation in production.
• Defect analysis and Implementations.
• Report generation

5. TECHNOLOGY:
Below are the list of important OS, software products, tools and methods that I have worked with.
EDUCATIONAL QUALIFICATION
COURSE INSTITUTION BOARD/UNIVERSITY PERCENTAGE YEAR
B.TECH
BHARATH
University
BHARATH UNIVERSITY 80.01% 2007-2011
Class 12
th M.P.C JUNIOR
COLLEGE
C.H.S.E,ODISHA 70.33% 2006
Class 10
th M.K.C HIGH
SCHOOL
B.S.E, ODISHA 78.80% 2004
ACHEIVEMENTS
 Among the toppers in the college.
 Have led school cricket team won prizes/trophies in various inter school tournaments.
 Participated in debates in school and college and received accolades.
Operating system Tools Languages and databases
Windows, Unix(Red hat
Linux),
z/OS(Mainframe)
PL/SQL Developer,
SQL Plus
Changeman,
QMF,SPUFI,
FILE MANAGER,
MS EXCEL,MS
SQL,
PL/SQL,
SQL Server
Oracle,
DB2,
COBOL,
JCL,VSAM, MS ACCESS

6. PERSONAL DETAILS
Gender : Male
Date of Birth : 12 July 1989
Nationality : Indian
Marital Status : Single
Father’s Name : Mr. Aswini Kumar Dhal
Father’s Occupation : Retired Engineer
Mother’s Name : Mrs. Damayanti Dhal
Languages Known : English, Hindi, and Odia
Hobbies : Watching Cricket, Listening to music
DECLARATION
I consider myself familiar with Electronics & Software Development Aspects. I am also confident of my ability to
work in a team.
I hereby declare that the information furnished above is true to the best of my knowledge.
Place: (AMIT KUMAR
DHAL)
Date:

7. PERSONAL DETAILS
Gender : Male
Date of Birth : 12 July 1989
Nationality : Indian
Marital Status : Single
Father’s Name : Mr. Aswini Kumar Dhal
Father’s Occupation : Retired Engineer
Mother’s Name : Mrs. Damayanti Dhal
Languages Known : English, Hindi, and Odia
Hobbies : Watching Cricket, Listening to music
DECLARATION
I consider myself familiar with Electronics & Software Development Aspects. I am also confident of my ability to
work in a team.
I hereby declare that the information furnished above is true to the best of my knowledge.
Place: (AMIT KUMAR
DHAL)
Date: