introduction about KPO means the knowledge processing unit. in which the business service and business analysis comes under the guidelines of KPO and BPO means the business processing unit.
This PPT has been made with the help of all the information i could get freely through the internet. Hope it can help others as it helped me!
Knowledge process can be defined as high added value processes chain where the achievement of objectives is highly dependent on the skills, domain knowledge and experience of the people carrying out the activity. And when this activity gets outsourced a new business activity emerges, which is generally known as Knowledge Process Outsourcing.
“Knowledge process outsourcing may be the next Boom Business”
The firmament of outsourcing is studded with the variety of bright and shining stars such as BPO, KPO, HRO, FPO, LPO, EPO etc. after the appearance of BPO; it is KPO which is assuming the popularity like Venus the brightest star. From the time immemorial knowledge has been considered as in all fields, be it spiritual, religious, learning, welfare, law, justice, administration or economic.
India has built strong international credibility in the BPO market and this has paved the way for many international firms to explore other outsourcing opportunities. The KPO or Knowledge Process Outsourcing goes beyond outsourcing standard routine business processes to those involving high end value added tasks in which execution depends on skill, expertise, domain knowledge and experience of the experts handling the tasks.
This presentation briefly summarizes how India is poised to take on this next wave of outsourcing i.e the KPO business.
This PPT has been made with the help of all the information i could get freely through the internet. Hope it can help others as it helped me!
Knowledge process can be defined as high added value processes chain where the achievement of objectives is highly dependent on the skills, domain knowledge and experience of the people carrying out the activity. And when this activity gets outsourced a new business activity emerges, which is generally known as Knowledge Process Outsourcing.
“Knowledge process outsourcing may be the next Boom Business”
The firmament of outsourcing is studded with the variety of bright and shining stars such as BPO, KPO, HRO, FPO, LPO, EPO etc. after the appearance of BPO; it is KPO which is assuming the popularity like Venus the brightest star. From the time immemorial knowledge has been considered as in all fields, be it spiritual, religious, learning, welfare, law, justice, administration or economic.
India has built strong international credibility in the BPO market and this has paved the way for many international firms to explore other outsourcing opportunities. The KPO or Knowledge Process Outsourcing goes beyond outsourcing standard routine business processes to those involving high end value added tasks in which execution depends on skill, expertise, domain knowledge and experience of the experts handling the tasks.
This presentation briefly summarizes how India is poised to take on this next wave of outsourcing i.e the KPO business.
KPO - Core Business Solutions ProvidersDeepika Ojha
KPO-Knowledge Process Outsource describes outsourcing of core information business activities and domain expertise and advanced technical skills in business Solutions. KPO – Knowledge Process Outsourcing, Domain expertise, advanced technical skills, specialist expert activities, core information boom , hire professionals , top drivers of KPO , Advantages of KPO , KPO VS BPO , KPO-3P ,People , Philosophy , Development , KPO Services , Top KPO Providers & Companies , KPO Example , KPO Case-study.
Points covered: The Indian IT/BPO Industry. The story so far..
BFSI – The dominant vertical
BFSI – Will it grow as a vertical ?
PE/VC interest high
The “Non Linear” Path..
Looking Ahead
Presented by Ramit Sethi, June 2013
A Guide to IT Consulting- Business.comBusiness.com
IT consulting is an umbrella term for a variety of interrelated activities. This whitepaper breaks down those activities while introducing the benefits and drawbacks of offshoring IT. Oh, and be sure to follow the three steps to choosing the perfect IT consultant.
Bangladesh Growing Outsourcing Place In The WorldSazzad Hossain
Bangladesh is a growing outsourcing country. Most of the bangladeshi young generation are interested on outsourcing rather then involve them full time job. Even IT Firms also providing outsourcing services. Syntech Solution Ltd is on of the leading outsourcing firm in Bangladesh.
Using a comparable companies, precedent transactions, DCF, and LBO to determine a valuation
Identifying potential financial buyers and sponsors
Honorable Mention
NIIT UNIQUA – Center for Process Excellence has been set up to cater to the manpower needs of the Global BPO / KPO Industry. This is a joint initiative of Genpact and NIIT that combines the best practices of Genpact, the leader in BPO and NIIT, an Education and Training pioneer.
NIIT UNIQUA addresses the increasing demand for skilled workers in the business & technology services industry by providing training programs in relevant areas. It will initially offer training programs in areas such as business processes, language skills and business communication, and intends to add additional offerings in areas like Technical Support Services, Banking, Insurance and Supply Chain.
NIIT UNIQUA is designated for students aspiring to build sustainable careers in the high growth business and technology services industry.This institute will offer the industry's most comprehensive training curriculum for existing and potential employee of business services and technology companies.
KPO - Core Business Solutions ProvidersDeepika Ojha
KPO-Knowledge Process Outsource describes outsourcing of core information business activities and domain expertise and advanced technical skills in business Solutions. KPO – Knowledge Process Outsourcing, Domain expertise, advanced technical skills, specialist expert activities, core information boom , hire professionals , top drivers of KPO , Advantages of KPO , KPO VS BPO , KPO-3P ,People , Philosophy , Development , KPO Services , Top KPO Providers & Companies , KPO Example , KPO Case-study.
Points covered: The Indian IT/BPO Industry. The story so far..
BFSI – The dominant vertical
BFSI – Will it grow as a vertical ?
PE/VC interest high
The “Non Linear” Path..
Looking Ahead
Presented by Ramit Sethi, June 2013
A Guide to IT Consulting- Business.comBusiness.com
IT consulting is an umbrella term for a variety of interrelated activities. This whitepaper breaks down those activities while introducing the benefits and drawbacks of offshoring IT. Oh, and be sure to follow the three steps to choosing the perfect IT consultant.
Bangladesh Growing Outsourcing Place In The WorldSazzad Hossain
Bangladesh is a growing outsourcing country. Most of the bangladeshi young generation are interested on outsourcing rather then involve them full time job. Even IT Firms also providing outsourcing services. Syntech Solution Ltd is on of the leading outsourcing firm in Bangladesh.
Using a comparable companies, precedent transactions, DCF, and LBO to determine a valuation
Identifying potential financial buyers and sponsors
Honorable Mention
NIIT UNIQUA – Center for Process Excellence has been set up to cater to the manpower needs of the Global BPO / KPO Industry. This is a joint initiative of Genpact and NIIT that combines the best practices of Genpact, the leader in BPO and NIIT, an Education and Training pioneer.
NIIT UNIQUA addresses the increasing demand for skilled workers in the business & technology services industry by providing training programs in relevant areas. It will initially offer training programs in areas such as business processes, language skills and business communication, and intends to add additional offerings in areas like Technical Support Services, Banking, Insurance and Supply Chain.
NIIT UNIQUA is designated for students aspiring to build sustainable careers in the high growth business and technology services industry.This institute will offer the industry's most comprehensive training curriculum for existing and potential employee of business services and technology companies.
This presentation is Made as a project given by INSTITUTE OF COST ACCOUNTANT OF INDIA on IT sector & the role of a Cost & Management Accountant in these particular Areas..
This report has been prepared as an assignment of International Economics. It is a brief report prepared to explain the SWOT Analysis BPO/KPO and ITES Industry.
Outsourcing and issues in First Time Outsourcing_Shripad Kulkarni.pdfvikramgolani
The document, titled "Outsourcing and issues in First Time Outsourcing" by Shripad Kulkarni, delves into the concept of outsourcing, a prevalent business strategy that organizations employ to enhance efficiency, curtail costs, and concentrate on their primary business operations. Outsourcing is particularly advantageous for several reasons:
Cost Savings: By outsourcing, organizations can significantly reduce expenses associated with in-house staff, infrastructure, and technology. Particularly, offshore outsourcing to countries with lower labor costs can lead to substantial financial savings. This strategy also eliminates the time and cost associated with talent acquisition.
Specialized Expertise: Outsourcing offers organizations the opportunity to tap into specialized knowledge and skills that might not be readily available within their internal teams. This is especially true for sectors like IT, finance, and legal services.
Operational Efficiency: By delegating non-core tasks such as HR, payroll, and IT support to third-party service providers, organizations can focus more on their core business functions, leading to improved operational efficiency.
Scalability: Outsourcing offers a flexible model, allowing businesses to scale their operations up or down based on their current needs. This flexibility is especially beneficial for startups and smaller enterprises.
Addressing Employee Attrition: High employee turnover rates pose a significant challenge for many companies, especially multinational corporations. Despite investing heavily in new talent, employers often face high attrition rates. Outsourcing can be a solution to this problem, offering cost benefits and helping to mitigate the challenges of employee attrition, ultimately leading to improved employee satisfaction and retention.
The document further explores general market statistics related to outsourcing, the specifics of outsourcing in accounting, finance, and related services, and the challenges faced during first-time outsourcing. The conclusion likely wraps up the discussed topics, although specific details from this section were not provided in the snippet.
The content also cites various sources, including Callzilla, Consero Global LLC, and Time Doctor, indicating a well-researched foundation.
Business Process Outsourcing (BPO): Everything You Need To KnowFlowace.ai
Discover everything you need to know about Business Process Outsourcing (BPO) in this comprehensive guide. Explore the ins and outs of BPO, its benefits, processes, and how it can revolutionize your business operations.
visit our website to know more about Flowace monitoring software:
https://flowace.ai/employee-monitoring-software/
Outsourcing - Outsourcing provides the companies basic level regular services to the other companies inside or outside the country firms so that company focuses on their core services.Outsourcing-all in one Solutions, Types of outsourcing , BPO-Business process , KPO-Knowledge process , LPO-Legal process outsourcing ,Top Drivers of Outsourcing , Outsourcing Destination, India Preferred Outsourcing Destination, Outsourcing Services, Outsourcing Examples, Outsourcing Case - Study, Outsourcing Benefits , Outsourcing advantages , Potential risks of Outsourcing , future trends, Outsourcing Framework ,Broadcast jobs ,Outsourcing Solutions, Outsourcing Companies , Outsourcing service providers, reverse outsourcing , BPO - business Models
Offshore, Nearshore, onshore services
A study of senior Knowledge and Information Management professionals within the professional services sector by TFPL Recruitment and Sue Hill Recruitment highlighted the adoption of AI and digitisation in the sector, in addition to the continued importance of skills development, talent attraction and retention. Lee and Neil will look at how Knowledge and Information Management teams are transforming in what is arguably the most exciting time in the profession’s history.
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...BBPMedia1
Grote partijen zijn al een tijdje onderweg met retail media. Ondertussen worden in dit domein ook de kansen zichtbaar voor andere spelers in de markt. Maar met die kansen ontstaan ook vragen: Zelf retail media worden of erop adverteren? In welke fase van de funnel past het en hoe integreer je het in een mediaplan? Wat is nu precies het verschil met marketplaces en Programmatic ads? In dit half uur beslechten we de dilemma's en krijg je antwoorden op wanneer het voor jou tijd is om de volgende stap te zetten.
Discover the innovative and creative projects that highlight my journey throu...dylandmeas
Discover the innovative and creative projects that highlight my journey through Full Sail University. Below, you’ll find a collection of my work showcasing my skills and expertise in digital marketing, event planning, and media production.
What is the TDS Return Filing Due Date for FY 2024-25.pdfseoforlegalpillers
It is crucial for the taxpayers to understand about the TDS Return Filing Due Date, so that they can fulfill your TDS obligations efficiently. Taxpayers can avoid penalties by sticking to the deadlines and by accurate filing of TDS. Timely filing of TDS will make sure about the availability of tax credits. You can also seek the professional guidance of experts like Legal Pillers for timely filing of the TDS Return.
Cracking the Workplace Discipline Code Main.pptxWorkforce Group
Cultivating and maintaining discipline within teams is a critical differentiator for successful organisations.
Forward-thinking leaders and business managers understand the impact that discipline has on organisational success. A disciplined workforce operates with clarity, focus, and a shared understanding of expectations, ultimately driving better results, optimising productivity, and facilitating seamless collaboration.
Although discipline is not a one-size-fits-all approach, it can help create a work environment that encourages personal growth and accountability rather than solely relying on punitive measures.
In this deck, you will learn the significance of workplace discipline for organisational success. You’ll also learn
• Four (4) workplace discipline methods you should consider
• The best and most practical approach to implementing workplace discipline.
• Three (3) key tips to maintain a disciplined workplace.
Improving profitability for small businessBen Wann
In this comprehensive presentation, we will explore strategies and practical tips for enhancing profitability in small businesses. Tailored to meet the unique challenges faced by small enterprises, this session covers various aspects that directly impact the bottom line. Attendees will learn how to optimize operational efficiency, manage expenses, and increase revenue through innovative marketing and customer engagement techniques.
Business Valuation Principles for EntrepreneursBen Wann
This insightful presentation is designed to equip entrepreneurs with the essential knowledge and tools needed to accurately value their businesses. Understanding business valuation is crucial for making informed decisions, whether you're seeking investment, planning to sell, or simply want to gauge your company's worth.
Buy Verified PayPal Account | Buy Google 5 Star Reviewsusawebmarket
Buy Verified PayPal Account
Looking to buy verified PayPal accounts? Discover 7 expert tips for safely purchasing a verified PayPal account in 2024. Ensure security and reliability for your transactions.
PayPal Services Features-
🟢 Email Access
🟢 Bank Added
🟢 Card Verified
🟢 Full SSN Provided
🟢 Phone Number Access
🟢 Driving License Copy
🟢 Fasted Delivery
Client Satisfaction is Our First priority. Our services is very appropriate to buy. We assume that the first-rate way to purchase our offerings is to order on the website. If you have any worry in our cooperation usually You can order us on Skype or Telegram.
24/7 Hours Reply/Please Contact
usawebmarketEmail: support@usawebmarket.com
Skype: usawebmarket
Telegram: @usawebmarket
WhatsApp: +1(218) 203-5951
USA WEB MARKET is the Best Verified PayPal, Payoneer, Cash App, Skrill, Neteller, Stripe Account and SEO, SMM Service provider.100%Satisfection granted.100% replacement Granted.
Personal Brand Statement:
As an Army veteran dedicated to lifelong learning, I bring a disciplined, strategic mindset to my pursuits. I am constantly expanding my knowledge to innovate and lead effectively. My journey is driven by a commitment to excellence, and to make a meaningful impact in the world.
[Note: This is a partial preview. To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
Sustainability has become an increasingly critical topic as the world recognizes the need to protect our planet and its resources for future generations. Sustainability means meeting our current needs without compromising the ability of future generations to meet theirs. It involves long-term planning and consideration of the consequences of our actions. The goal is to create strategies that ensure the long-term viability of People, Planet, and Profit.
Leading companies such as Nike, Toyota, and Siemens are prioritizing sustainable innovation in their business models, setting an example for others to follow. In this Sustainability training presentation, you will learn key concepts, principles, and practices of sustainability applicable across industries. This training aims to create awareness and educate employees, senior executives, consultants, and other key stakeholders, including investors, policymakers, and supply chain partners, on the importance and implementation of sustainability.
LEARNING OBJECTIVES
1. Develop a comprehensive understanding of the fundamental principles and concepts that form the foundation of sustainability within corporate environments.
2. Explore the sustainability implementation model, focusing on effective measures and reporting strategies to track and communicate sustainability efforts.
3. Identify and define best practices and critical success factors essential for achieving sustainability goals within organizations.
CONTENTS
1. Introduction and Key Concepts of Sustainability
2. Principles and Practices of Sustainability
3. Measures and Reporting in Sustainability
4. Sustainability Implementation & Best Practices
To download the complete presentation, visit: https://www.oeconsulting.com.sg/training-presentations
Explore our most comprehensive guide on lookback analysis at SafePaaS, covering access governance and how it can transform modern ERP audits. Browse now!
Enterprise Excellence is Inclusive Excellence.pdfKaiNexus
Enterprise excellence and inclusive excellence are closely linked, and real-world challenges have shown that both are essential to the success of any organization. To achieve enterprise excellence, organizations must focus on improving their operations and processes while creating an inclusive environment that engages everyone. In this interactive session, the facilitator will highlight commonly established business practices and how they limit our ability to engage everyone every day. More importantly, though, participants will likely gain increased awareness of what we can do differently to maximize enterprise excellence through deliberate inclusion.
What is Enterprise Excellence?
Enterprise Excellence is a holistic approach that's aimed at achieving world-class performance across all aspects of the organization.
What might I learn?
A way to engage all in creating Inclusive Excellence. Lessons from the US military and their parallels to the story of Harry Potter. How belt systems and CI teams can destroy inclusive practices. How leadership language invites people to the party. There are three things leaders can do to engage everyone every day: maximizing psychological safety to create environments where folks learn, contribute, and challenge the status quo.
Who might benefit? Anyone and everyone leading folks from the shop floor to top floor.
Dr. William Harvey is a seasoned Operations Leader with extensive experience in chemical processing, manufacturing, and operations management. At Michelman, he currently oversees multiple sites, leading teams in strategic planning and coaching/practicing continuous improvement. William is set to start his eighth year of teaching at the University of Cincinnati where he teaches marketing, finance, and management. William holds various certifications in change management, quality, leadership, operational excellence, team building, and DiSC, among others.
Attending a job Interview for B1 and B2 Englsih learnersErika906060
It is a sample of an interview for a business english class for pre-intermediate and intermediate english students with emphasis on the speking ability.
"𝑩𝑬𝑮𝑼𝑵 𝑾𝑰𝑻𝑯 𝑻𝑱 𝑰𝑺 𝑯𝑨𝑳𝑭 𝑫𝑶𝑵𝑬"
𝐓𝐉 𝐂𝐨𝐦𝐬 (𝐓𝐉 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬) is a professional event agency that includes experts in the event-organizing market in Vietnam, Korea, and ASEAN countries. We provide unlimited types of events from Music concerts, Fan meetings, and Culture festivals to Corporate events, Internal company events, Golf tournaments, MICE events, and Exhibitions.
𝐓𝐉 𝐂𝐨𝐦𝐬 provides unlimited package services including such as Event organizing, Event planning, Event production, Manpower, PR marketing, Design 2D/3D, VIP protocols, Interpreter agency, etc.
Sports events - Golf competitions/billiards competitions/company sports events: dynamic and challenging
⭐ 𝐅𝐞𝐚𝐭𝐮𝐫𝐞𝐝 𝐩𝐫𝐨𝐣𝐞𝐜𝐭𝐬:
➢ 2024 BAEKHYUN [Lonsdaleite] IN HO CHI MINH
➢ SUPER JUNIOR-L.S.S. THE SHOW : Th3ee Guys in HO CHI MINH
➢FreenBecky 1st Fan Meeting in Vietnam
➢CHILDREN ART EXHIBITION 2024: BEYOND BARRIERS
➢ WOW K-Music Festival 2023
➢ Winner [CROSS] Tour in HCM
➢ Super Show 9 in HCM with Super Junior
➢ HCMC - Gyeongsangbuk-do Culture and Tourism Festival
➢ Korean Vietnam Partnership - Fair with LG
➢ Korean President visits Samsung Electronics R&D Center
➢ Vietnam Food Expo with Lotte Wellfood
"𝐄𝐯𝐞𝐫𝐲 𝐞𝐯𝐞𝐧𝐭 𝐢𝐬 𝐚 𝐬𝐭𝐨𝐫𝐲, 𝐚 𝐬𝐩𝐞𝐜𝐢𝐚𝐥 𝐣𝐨𝐮𝐫𝐧𝐞𝐲. 𝐖𝐞 𝐚𝐥𝐰𝐚𝐲𝐬 𝐛𝐞𝐥𝐢𝐞𝐯𝐞 𝐭𝐡𝐚𝐭 𝐬𝐡𝐨𝐫𝐭𝐥𝐲 𝐲𝐨𝐮 𝐰𝐢𝐥𝐥 𝐛𝐞 𝐚 𝐩𝐚𝐫𝐭 𝐨𝐟 𝐨𝐮𝐫 𝐬𝐭𝐨𝐫𝐢𝐞𝐬."
2. Knowledge Process Outsourcing (KPO) is a form of outsourcing, in which
knowledge-related and information-related work is carried out by workers in a
different company or by a subsidiary of the same organization, which may be in the
same country or in an offshore location to save cost.
KPO business entities provide typical domain-based processes, advanced analytical
skills and business expertise.
3. Process transparency is a major barrier to using KPO services
"KPO is merely a continuation of BPO, though with rather
more business complexity.
The defining difference is that KPO is usually focused on
knowledge-intensive business processes that require
significant domain
The profile of people being hired to serve within KPO service
companies are more diverse than just being drawn from
technical IT services – these are people with MBAs, and
medical, engineering, design or other specialist business skills
4. • Investment research services (equity, fixed income
and credit, and quantitative research)
• Business research services
• Data Analytics
• Market research services
• Valuation and fairness opinions
• Legal process outsourcing
• Patent research services
• Business operations support, analytics &
management
• Editorial process outsourcing
5. Benefits-
▫ Cost reduction - companies can save significantly – as much as 40-50% – by
offshoring work to low wage countries
▫ Shortage of Skilled employees
▫ Provide a large pool of engineers and even PhDs at a substantially lower cost
▫ Boost employment and help their economies
▫ Provide flexibility in terms of HRM & time management
6. Risks
▫ Security - confidential company data, intellectual property and
knowledge in general
▫ Other forms of control can be lost as well. The quality of personnel
and work cannot be guaranteed
▫ Idealized expectations regarding the return on investment and time
will it take
▫ Legal, language and culture barriers can be serious problems
7. • A better assessment of the capabilities needed for an organization
to become world-class in sourcing.
• A predictable but flexible way to build these capabilities – through
strategic level agreements on various parameters.
• Year-on-year improvements in many of these Strategic
Agreements – in productivity and efficiency, quality and goal
orientation, cost savings and reinvestments.
The simplification, standardization, re-engineering and
transformation of processes and activities.
• Vendor investments and the sharing of business risks/rewards.
8. 1. Genpact: Formerly GECIS, Genpact had revenues of US$ 493
million in 2005. Genpact’s KPO specializes in competitive
intelligence, campaign management, program tracking, customer
relationship management etc.
2. Evalueserve: Based in Gurgaon, it has 650 people engaged in
market research and business intelligence. Nearly 45% of the
company’s revenues come from math related projects.
3. Ugam Solutions: Ugam Solutions entered the area of market
research analytics in 2001, much before the term KPO was coined.
Their business involves the study of consumer minds, their
behaviour and habits, for evolving a basis for business
development initiatives of global companies.
9. 4. 24/7 Customer: This BPO was listed in the Leaders
category of IAOP’s (International Association of
Outsourcing Professionals) Global 100 list. Its KPO
focuses on customer analytics, where it studies
consumer behaviour and analyses data pertaining to
related activities such as campaigns and marketing
activities.
• 5. WNS: Web Notification Service is a Mumbai-based
BPO, WNS has just started its KPO division for market
research with 300 people. It operates in the knowledge
services business segment and offers high-end services
such as market, investment and business research.
10. The KPO area has considerable measure of potential
development in India. But India confronts various difficulties to
secure itself as a worldwide KPO pioneer. The real test in setting
up a KPO will be to obtain skilled employees. KPO organizations
include high risk and confidentiality and the greater part of the
work would be outsourced from the US. The area likewise
obliges larger amount of control, confidentiality and enhanced
risk management. Moreover, legal language and cultural barriers
can result in genuine issues. Both organizations need to
appreciate each other's corporate and national societies and find
common helpful approaches to create successful participation
11. In the future, it is envisaged that KPO has a high potential as it is not
restricted only to Information Technology (IT) or Information
Technology Enabled Services (ITES) sectors, and includes other
sectors.
In times to come, more and more countries will outsource to low cost
countries. Following the lead of the U.S. and U.K.
Companies will now pressurize governments to avoid political stand
offs as outsourcing has led to the inter-linking of supply chains.
The ongoing rise in oil prices has put an increasing pressure
on companies for optimal use of their resources in terms of
technology and outsourcing to maximise profits.
12. • India can demonstrate excellence in services that require
advanced English language skills.
• In time, a paradigm shift in technological power from west to east will
take place as India and China emerge as big players in the global
outsourcing market.