Outsourcing - Outsourcing provides the companies basic level regular services to the other companies inside or outside the country firms so that company focuses on their core services.Outsourcing-all in one Solutions, Types of outsourcing , BPO-Business process , KPO-Knowledge process , LPO-Legal process outsourcing ,Top Drivers of Outsourcing , Outsourcing Destination, India Preferred Outsourcing Destination, Outsourcing Services, Outsourcing Examples, Outsourcing Case - Study, Outsourcing Benefits , Outsourcing advantages , Potential risks of Outsourcing , future trends, Outsourcing Framework ,Broadcast jobs ,Outsourcing Solutions, Outsourcing Companies , Outsourcing service providers, reverse outsourcing , BPO - business Models
Offshore, Nearshore, onshore services
No matter how small or big, you are. If you are looking for ways to reduce overhead and focus on your core business, now is the perfect time to make the switch to outsourced accounting.
Outsourcing concept, goals and objectives
key areas of outsource, why to outsource, supplier selection, objective, types. advantage. disadvantage, goals, factors
Outsourcing - Outsourcing provides the companies basic level regular services to the other companies inside or outside the country firms so that company focuses on their core services.Outsourcing-all in one Solutions, Types of outsourcing , BPO-Business process , KPO-Knowledge process , LPO-Legal process outsourcing ,Top Drivers of Outsourcing , Outsourcing Destination, India Preferred Outsourcing Destination, Outsourcing Services, Outsourcing Examples, Outsourcing Case - Study, Outsourcing Benefits , Outsourcing advantages , Potential risks of Outsourcing , future trends, Outsourcing Framework ,Broadcast jobs ,Outsourcing Solutions, Outsourcing Companies , Outsourcing service providers, reverse outsourcing , BPO - business Models
Offshore, Nearshore, onshore services
No matter how small or big, you are. If you are looking for ways to reduce overhead and focus on your core business, now is the perfect time to make the switch to outsourced accounting.
Outsourcing concept, goals and objectives
key areas of outsource, why to outsource, supplier selection, objective, types. advantage. disadvantage, goals, factors
Unit 4 Emerging Strategic Trends
a) Reasons for growing BPO and KPO businesses in India, Reengineering
Business Processes, contribution of IT sector in Indian Business, Concept,
Problems and Consequences of Disasters, Strategies for Managing and
Preventing disasters and Cope up Strategies
b) Process of business startups and its Challenges, Growth Prospects and
government initiatives in Make in India Model with reference to National
manufacturing, Contribution of Make in India Policy
This report gives a holistic look at the impact sourcing space within the context of the business process outsourcing industry, the current challenges the space faces, and its future outlook.
Top 7 Things That Scare You About Outsourcing to the Philippines but Shouldn'tEastvantage
We list down the top 7 reasons foreign investors are weary of when contemplating on investing in the Philippines—and why they shouldn't be worried at all.
Redrafting Business Models-Tomorrow’s Enterprise in ActionInfosys
This is the 5th edition of the Infosys BPO Thought Leadership Journal. The current theme of the Journal is centered around Redrafting Business Models-Tomorrow’s Enterprise in Action, allowing for candid and incisive views from global outsourcing strategists and Infosys subject matter experts on this subject.
Outsourcing Business from USA - Is Viet Nam a sleeping tiger?NXTKey Corporation
How can Viet Nam take advantage of these mature market requirements and replicate the success of these countries?
Vietnam’s outsourcing sector can benefit from the rising costs and growing problems among the Indian and Chinese business environment.
American firms looking to establish sourcing operations are starting to look towards Vietnam in light of trade tensions between the US and China.
Vietnam has tremendous potential to become an IT outsourcing hot spot.
This presentation will focus on understanding some of the opportunities, challenges and approach’s Viet Nam companies and entrepreneurs have to take to go after this huge and growing opportunity.
This report has been prepared as an assignment of International Economics. It is a brief report prepared to explain the SWOT Analysis BPO/KPO and ITES Industry.
Recruiting in the Digital Age: A Social Media MasterclassLuanWise
In this masterclass, presented at the Global HR Summit on 5th June 2024, Luan Wise explored the essential features of social media platforms that support talent acquisition, including LinkedIn, Facebook, Instagram, X (formerly Twitter) and TikTok.
Premium MEAN Stack Development Solutions for Modern BusinessesSynapseIndia
Stay ahead of the curve with our premium MEAN Stack Development Solutions. Our expert developers utilize MongoDB, Express.js, AngularJS, and Node.js to create modern and responsive web applications. Trust us for cutting-edge solutions that drive your business growth and success.
Know more: https://www.synapseindia.com/technology/mean-stack-development-company.html
Implicitly or explicitly all competing businesses employ a strategy to select a mix
of marketing resources. Formulating such competitive strategies fundamentally
involves recognizing relationships between elements of the marketing mix (e.g.,
price and product quality), as well as assessing competitive and market conditions
(i.e., industry structure in the language of economics).
Building Your Employer Brand with Social MediaLuanWise
Presented at The Global HR Summit, 6th June 2024
In this keynote, Luan Wise will provide invaluable insights to elevate your employer brand on social media platforms including LinkedIn, Facebook, Instagram, X (formerly Twitter) and TikTok. You'll learn how compelling content can authentically showcase your company culture, values, and employee experiences to support your talent acquisition and retention objectives. Additionally, you'll understand the power of employee advocacy to amplify reach and engagement – helping to position your organization as an employer of choice in today's competitive talent landscape.
Personal Brand Statement:
As an Army veteran dedicated to lifelong learning, I bring a disciplined, strategic mindset to my pursuits. I am constantly expanding my knowledge to innovate and lead effectively. My journey is driven by a commitment to excellence, and to make a meaningful impact in the world.
In the Adani-Hindenburg case, what is SEBI investigating.pptxAdani case
Adani SEBI investigation revealed that the latter had sought information from five foreign jurisdictions concerning the holdings of the firm’s foreign portfolio investors (FPIs) in relation to the alleged violations of the MPS Regulations. Nevertheless, the economic interest of the twelve FPIs based in tax haven jurisdictions still needs to be determined. The Adani Group firms classed these FPIs as public shareholders. According to Hindenburg, FPIs were used to get around regulatory standards.
Digital Transformation and IT Strategy Toolkit and TemplatesAurelien Domont, MBA
This Digital Transformation and IT Strategy Toolkit was created by ex-McKinsey, Deloitte and BCG Management Consultants, after more than 5,000 hours of work. It is considered the world's best & most comprehensive Digital Transformation and IT Strategy Toolkit. It includes all the Frameworks, Best Practices & Templates required to successfully undertake the Digital Transformation of your organization and define a robust IT Strategy.
Editable Toolkit to help you reuse our content: 700 Powerpoint slides | 35 Excel sheets | 84 minutes of Video training
This PowerPoint presentation is only a small preview of our Toolkits. For more details, visit www.domontconsulting.com
2. Roadmap
• Definition of Outsourcing
- Forms of outsourcing
- Models of outsourcing
• History of BPO
• Importance / Challenges of BPO to companies
• Philippine BPO Competitiveness
• Philippine BPO Drawbacks
• Conclusion
3. What is Outsourcing?
Is contracting with another company or
another person to do a particular function.
This role is considered as non-core to the
business. The outside firms that are
providing the outsourcing services are
third-party providers, or as they are more
commonly called as service providers.
Source: www.sourcingmag.com
4. What is Outsourcing?
BPO is defined by Department of Trade and Industry ….
“As the delegation
of service‐type business processes
to a third‐party service
provider”.
Source: Business Processing Association of the Phils.
BPAP
5. History of Outsourcing?
Recent Years
Companies develops strategic
partnership with third-parties
1990’s – as organizations began to
focus more on cost-saving measures,
they started to outsource those
functions necessary to run a company
but not related specifically to the core
business.
1989 – Outsourcing as business
strategy started. They outsources
those functions for which they had co
competency internally
Source:http://hsassociates.org/bpo/bpo-history.asp
6. Forms of Outsourcing
Other part of BPO is KPO – Knowledge Process Outsourcing – this
requires greater skill, knowledge, education and expertise to handle.
7. Models of Outsourcing
Offshoring Near-shoring
Outsourced business done Taking the outsourced work
in another country to a nearby country
On-shoring
Outsourcing within the
same country, domestic
outsourcing
8. OUT SOURCING
ADVANTAGES DISADVANTAGES
• Cost reduction • Poor quality control
• Concentration on core of • Decreased company loyalty
business
• Lengthy bid process
• Outside expertise
• Loss of strategic alignment
• Accommodate to changing
customer demands
• Revenue increase
9. Outsourcing is “In”
Philippine’s Advantage:
• Quality of Human
Resource
• Cost of doing business
• Infrastructure and
Utilities
• Business Environment
10. Philippines downside in BPO
• Security risks /
Political
• Investment
environment
• High cost of
electricity
Source: World Competitiveness Yearbook (2009)
Note: a) Availability of IT skills, on a scale of 0‐10 with 10 being
the highest
11. Philippines downside in BPO
Sources: a‐d) World Competitiveness
Yearbook (2009), e) Transparency
International
Notes:
a)Higher score indicates that corporations
more adequately protect data and
systems
connected to the Internet
b) Higher index score indicates the lesser
likelihood that bribery and corruption exist
c) Higher index score indicates more
transparency in government policies
d) Higher index score indicates lesser
likelihood that the bureaucracy hinders
business activity
e) Ranking in the 2009 CPI, with 1 being
the least corrupt and 180 being the most
corrupt.
12. Speech of Pres. Aquino at the 3rd Annual
International Outsourcing of the BPAP
October 12, 2011
“
….It is because of this that the European
Outsourcing Association named the
Philippines as one of three finalist
countries in the 2010 Most Preferred
BPO Country Destinations…..
you have given more than half a
million of our countrymen jobs
already where they earn a decent
salary, where they will be given the
means to provide for the needs of
their families…
Source: www.gov.ph
13. Philippines - Invest in BPO
This page is with Video taken from youtube:
Source Link: http://youtu.be/ljKYWKPgyCE
15. Philippine overtakes India
Vikas BajajVikas Bajaj, New York Times | Nov 28, 2011,
“The Philippines, which has a population
one-tenth as big as India's, overtook India
this year, according to Jojo Uligan,
executive director of the Contact Center
Association of the Philippines”.
executives say they are worth the extra
cost because US customers find them
easier to understand than they do Indian
agents, who speak British-style English
and use unfamiliar idioms.
16. World’s Best BPO
1 IBM Global / Daksh
2 Accenture
3 Hewlett Packard
4 MphasiS
5 Ernst & Young/Capgemini
6 Wipro Spectramind
7 ICICI One Source
8 eFunds Global Outsourcing
9 Convergys
10 Affiliated Computer Systems
Source: The Black Book of Outsourcing (Brown & Wilson, Wiley Publishers)
17. Conclusion
• Recognizing what we are good at within our business and handing over those
duties that takes so much time because they are not where our passion lies or
where our expertise lies makes very good business sense.
• BPO companies should prevent the possibility of risks that outsourcing can
expose organizations to by working closely with their clients on three key
elements: confidence, motivation and transparency
• The government and BPAP (Business Processing Association of the
Philippines) should continue to support and should take substantial
efforts to promote Philippines as prime BPO destination.
• BPO is one of the key drivers for employment and economic growth.
Thus, it helps a lot of people feed their families through the vast
employment it provides to the Filipinos.
18. Insights with BPO
Real competitive advantage comes from
human talent—and that talent’s skills need
to be kept refreshed and upgraded. Many of
the world’s smartest companies are
outsourcing their learning function to
achieve this goal, and ultimately attain high
performance. Accenture Learning Business
Process Outsourcing (BPO) Services take
them beyond cost savings to the next
generation of outsourcing by generating
insights to drive business outcomes
Source: http://www.accenture.com/us-en/outsourcing/business-process-outsourcing/learning-
bpo/Pages/index.aspx?tab=2
19. Sources
Speech of Pres. Aquino at the 3rd Annual International Outsourcing of the BPAP
http://www.gov.ph/2011/10/12/speech-of-president-aquino-at-the-3rd-annual-
international-outsourcing-of-the-bpap-october-12-2011/
http://www.sourcingmag.com/content/what_is_outsourcing.asp
Board of Investments: Rising Business Confidence, annual report 2010
http://www.boi.gov.ph/pdf/publication/annual_report/Annual_Report_10.pdf
BPO Industry at a Glance, released January 2010
http://www.senate.gov.ph/publications/AG%202010-01%20
%20BPO%20Industry.pdf
http://www.pmpresearch.com/downloads/IT&BusProOutsourcing.pdf
