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Lorraine Bowen!
Business Acumen & Export
Management @ Showcase!
Preparing for Showcase 
1
2
!
This slideshow gives an overview
of !
What to expect!
!
What & how to prepare!
!
What to research!
!
How to do follow up post show!
! 3
!
Be clear about your
4
How will you measure success at the
show
5
!

6
!
How to prepare in order to meet
your expectations
You will need to RESEARCH in advance!
!
!
!

7
Showcase & CCOI websites,
competitors & their customers,
other types of attendees, potential
collaborators, target buyers,
trends, the media, award/ profile
building opportunities, delivery
costs, currency rates…..
PREPARE
8
Yourself as a
business person
Packaging
helpers
Pricelists and brochures
Your USP
Perfect sample
product range
9
Your stand display
 Your set up toolkit
Your transportation
Your social
media
presence &
strategy
BE SURE OF….
10

Cash flow for production costs post
show

Your supply chain/ supplier
relationships

Your production capacity
WHAT TO BRING FOR SET UP

Help & supplies are far away & time is prescious!!!
Do a dry run & cover all bases- nobody will lend you
a ladder!!!



(Keep a small diy kit on the stand 
during the show)
11
Bring it all just in case!
OTHER EXHIBITORS- a resource!
!
Sharing & supervising stands!
Logistics!
Sharing buyer information / contacts!
Saving on shipping costs!
Sharing or referring an agent or rep!

12
SELLING!
You can’t just know about
making you must know about
buying & selling!
!
Don’t just tell…….Sell!
13
!
NOT JUST A PRETTY
FACE/ product
Where is the story?!
Where is the brand ?!
Where is the full range?!
Where is your ‘shop’?!
Look like a shop to sell to a shop- talk a buyers
visual language
14
You are starting a relationship not
just getting a sale
• No speed dating (aim for repeat orders)
•  No blind dates (research who is attending)
15
CUSTOMER SERVICE AT THE SHOW!
Don’t judge a book by its cover- treat
every enquiry with the same
professionalism
16
17
Samples of other opportunities that can
emerge from Showcase- be a creative problem solver
Export: Is Ireland enough?!
Just because you live here does not
mean this is your (only) market?
18
!
!
Sales & promotional
materials
19
!
SALES PACK!
Images of your products/designs ref by size
and/or code!
information about yourself/ business!
Pricelist!
http://www.ccoienterprise.ie/ideas/article/attending-trade-shows!
ref: Article by Maebh Ring
20
Pricelist/ order form!
the BIGlittle piece of you they get to take
away
must maintain brand quality!
must relate to the product range on
sale!
!
!
21
Price list as order form!
leave space for!
!
!

• Name of the trade buyer’s company
• Name of the contact person 
• Office address / telephone / fax / email 
22
Pricelist / order form!

Sizes, colour options etc 
Payment terms / methods
Shipping costs/ breakage policy
Currency options 
VAT number
Retention of title statement
23
Pricelist / order form
Terms and conditions 
Credit reference
A date
Minimum order
A note re the natural variations occuring in
the work
24
Pricelist / order form
Shop / delivery address / telephone / fax / email (if
different)
Delivery date agreed
Payment method
VAT 
Landed euro/ landed currency/ ex workshop prices-
3 priceslists. Price is king- in any language!!! Know
that your price is right.

 25
Taking orders
• Do not take an order you cannot complete-
important to know when to say no
• Check them out
• Confirm the order
• Secure payment & shipping details
26
!
!
Sample orders

•  Photograph how a sample order looks when
merchandised
27
Agents and distributors!
!
research them well!
know their other brands!
make sure they have bought into your
brand story and need you!
10-40% commission-scale depends on risk
and investment!

28
After the show!
Follow up on enquiries straight away!
Send any requested samples & info!
!
Listen, Listen &……. evaluate-what did you learn?!
!
Reflect on objectives- measure R.O.I!
Meet your promises re product & service!
Deliver on time!!!
!
Communicate: any issues re late/ incomplete delivery in advance!
Stay in touch with other exhibitors for extra info, support &
referrals
29

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Business Acumen & Export Management - Preparing for Showcase 2014 - Lorraine Bowen

  • 1. ! ! ! ! ! Lorraine Bowen! Business Acumen & Export Management @ Showcase! Preparing for Showcase 1
  • 2. 2
  • 3. ! This slideshow gives an overview of ! What to expect! ! What & how to prepare! ! What to research! ! How to do follow up post show! ! 3
  • 5. How will you measure success at the show 5
  • 6. ! 6 ! How to prepare in order to meet your expectations
  • 7. You will need to RESEARCH in advance! ! ! ! 7 Showcase & CCOI websites, competitors & their customers, other types of attendees, potential collaborators, target buyers, trends, the media, award/ profile building opportunities, delivery costs, currency rates…..
  • 8. PREPARE 8 Yourself as a business person Packaging helpers Pricelists and brochures Your USP Perfect sample product range
  • 9. 9 Your stand display Your set up toolkit Your transportation Your social media presence & strategy
  • 10. BE SURE OF…. 10 Cash flow for production costs post show Your supply chain/ supplier relationships Your production capacity
  • 11. WHAT TO BRING FOR SET UP Help & supplies are far away & time is prescious!!! Do a dry run & cover all bases- nobody will lend you a ladder!!! (Keep a small diy kit on the stand during the show) 11 Bring it all just in case!
  • 12. OTHER EXHIBITORS- a resource! ! Sharing & supervising stands! Logistics! Sharing buyer information / contacts! Saving on shipping costs! Sharing or referring an agent or rep! 12
  • 13. SELLING! You can’t just know about making you must know about buying & selling! ! Don’t just tell…….Sell! 13
  • 14. ! NOT JUST A PRETTY FACE/ product Where is the story?! Where is the brand ?! Where is the full range?! Where is your ‘shop’?! Look like a shop to sell to a shop- talk a buyers visual language 14
  • 15. You are starting a relationship not just getting a sale • No speed dating (aim for repeat orders) •  No blind dates (research who is attending) 15
  • 16. CUSTOMER SERVICE AT THE SHOW! Don’t judge a book by its cover- treat every enquiry with the same professionalism 16
  • 17. 17 Samples of other opportunities that can emerge from Showcase- be a creative problem solver
  • 18. Export: Is Ireland enough?! Just because you live here does not mean this is your (only) market? 18
  • 20. ! SALES PACK! Images of your products/designs ref by size and/or code! information about yourself/ business! Pricelist! http://www.ccoienterprise.ie/ideas/article/attending-trade-shows! ref: Article by Maebh Ring 20
  • 21. Pricelist/ order form! the BIGlittle piece of you they get to take away must maintain brand quality! must relate to the product range on sale! ! ! 21
  • 22. Price list as order form! leave space for! ! ! • Name of the trade buyer’s company • Name of the contact person • Office address / telephone / fax / email 22
  • 23. Pricelist / order form! Sizes, colour options etc Payment terms / methods Shipping costs/ breakage policy Currency options VAT number Retention of title statement 23
  • 24. Pricelist / order form Terms and conditions Credit reference A date Minimum order A note re the natural variations occuring in the work 24
  • 25. Pricelist / order form Shop / delivery address / telephone / fax / email (if different) Delivery date agreed Payment method VAT Landed euro/ landed currency/ ex workshop prices- 3 priceslists. Price is king- in any language!!! Know that your price is right. 25
  • 26. Taking orders • Do not take an order you cannot complete- important to know when to say no • Check them out • Confirm the order • Secure payment & shipping details 26
  • 27. ! ! Sample orders •  Photograph how a sample order looks when merchandised 27
  • 28. Agents and distributors! ! research them well! know their other brands! make sure they have bought into your brand story and need you! 10-40% commission-scale depends on risk and investment! 28
  • 29. After the show! Follow up on enquiries straight away! Send any requested samples & info! ! Listen, Listen &……. evaluate-what did you learn?! ! Reflect on objectives- measure R.O.I! Meet your promises re product & service! Deliver on time!!! ! Communicate: any issues re late/ incomplete delivery in advance! Stay in touch with other exhibitors for extra info, support & referrals 29