Building Brand Equity
“in one segment of the world”
● Brand Audit
● Establishing Brand Equity: Associations
● Establishing Brand Equity: Awareness
● Establishing Brand Equity: Loyalty
What & How?
Answer this: Who do you think you are?
“Sleek. Clean. Minimal.”
The Brand Audit
Brand Essence: Clean, Sleek,
Minimal; Avant Garde
Core Identity : androgynous hybrid of
sportswear and tailored elegance
Extended Identity: Fresh Take on
Basic Menswear, Uncompromising
(quality, detail, customization)
Brand Identity
The Clock Model: Pre-Purchase, Purchase
Pre-Purchase Elements
✓ Website
✓ Industry Press
✓ Fashion Blogs
✓ Social Media
✓ Word of Mouth
?%
Purchase Elements
✓ Retail Partnership
✓ Custom Tailoring
✓ In-Studio Exclusives
?%
Post-Purchase Elements
?%
Loyalty Awareness
Perceived
Quality Associations
Proprietary
Brand
Assets
TODAY: BRAND EQUITY
Three Hurdles
How do you score?
Sustainability
Differentiation
Relevance
“how you are perceived to be by customer today”
Luxury Regions to Enter? (where brand can gain value)
Enter and
Expand: Asia
Enter Next:
Western
Europe/France
Enter Last:
North
America
33% of
market
27% of
market
25% of
market
GLOBAL LUXURY
MARKET
$339,371 MIllion
Luxury Region - Asia
Asia-Pacific region: Market attractiveness 2012 (excl. China and India)
Japan stands out as:
Attractive &
“Safe” from inflation
Luxury Region to Enter and Grow (5 years)
Apparel and Footwear Segment
Luxury Region to Enter and Grow (5 years) - Asia
Asia-Pacific region: Inflation 2012
Luxury Region to Enter and Grow – Asian Market Growth
Japan
Luxury hills and
valleys
Asia Pacific
Luxury moderate growth
Local Brand Management
Google Trends by Region
France has highest search
trend in
luxury
Seal of Approval
Japan has highest
search trend in fashion
consumption
Global Luxury Industry at a Glance – Japan
• World’s 2nd largest luxury market in the world
• In the past 5 years, sales have grown slower than any
other Asian market = stagnant growth
• 2013 new economic policy Abenomics pushed
economic performance forward and sizable increase
in wealth thus boosting consumer spending
• But more tax increases are expected and consumers
are “investing” into big ticket items today
• Abenomics will not have a further significant impact
on economy growth
• Enter and grow: aspirational designerwear lines
Global Luxury Industry at a Glance – Europe
• Eurozone Includes 10 luxury markets in the world (Italy,
France, Germany and Spain)
• Due to debt crisis, tight fiscal policies were adopted and
less consumer spending was observed
• In future, Eurozone is expected to see modest growth
• UK, not past of Eurozone is the 6th largest luxury market
in the world
• UK is the fastest growing economy in Europe
• Continued recovery in consumer spending
Enter with uber luxury designerwear lines and accessories
(not to sell but to dictate global associations & validation)
Global Luxury Industry at a Glance – United States
• Largest luxury market in the world, outpacing Japan
by 2 X
• US economy is on a recovery path after modest
growth
• Income growth came from high-income households
• After tax income for high-income households
outpace tax rate increases
Enter with top luxury and aspirational designerwear
lines, accessories will do well too
Tailoring – Avante-Garde – Chic – Colorful
Competition
Competition in Japan
Paul Smith rank improves
by 57 points in Japan!
Deloitte “Global Powers of Luxury Goods” I 2014
McKinsey “ Luxury Goods in Japan” I 2013
Asian Menswear Trends
Leader- Japan
Follower- Korea
Copy Cat- China
Survey Q? : Please describe the consumerBrand Public Perception
Asian Consumer- China
Japanese Luxury Consumers
Less attractive
Logo fatigue
Younger Generation Consumers
▪ distinct characteristics and needs
▪ pursue uniqueness fashion style and
personalized luxury goods
▪ Middle class, white collar and Second Rich
Generation
Japanese Consumers
Where do they
Shop?
Tokyo Shopping Districts:
Shinjuku, Ginza
Boutique stores
High-end department
stores
Company-Owned stores
Outlets
Online
Japanese E-Commerce
Japanese Shopping Trend
Online revenue alone is over $1 billion in
2014
2 X higher than the Japanese industry
average e-commerce
Update e-commerce offers every 1.5
hours
http://blog.btrax.com/en/2014/06/30/japanese-fashion-retail-brands-getting-e-commercialized/
Recommendation :
Define the Target Customer
WHO IS HE / SHE / THEY ???
Loyalty Awareness
Perceived
Quality
Associations
Proprietary
Brand
Assets
FOCUS ON SEGMENT
ADDED BRAND EQUITY
BUILDING AWARENESS
VIA DIGITAL STRATEGY FOCUS
Digital Media and Luxury
Source: Digital Competitive Map (July 2014) | Source: Exane BNP Paribas
Localize
Content
SEO
SEM
Recommendation:
Digital Overhaul ???
Localization
Content
Management:
Video
Content
Management:
Shopping
Environment
Current Digital Landscape
Website Digital Marketing Mobile Social Media
☑ Technology
☑ Navigation
☑ Product Pages
☑ Custom Tailoring
☑ Localize
☑ Search / SEO
☑ SEM
☑ Blog / Content
☑ Other Ads
☑ Engage
☑ Compatible
☑ Apps
☑ LocationAds
☑ Catalogues
☑ Sizzle
☑ Facebook
☑Twitter
☑Instagram
☑ Google +
☑ YouTube
☑ Pinterest
Social Media: Recommendation
Domestic strategy
Content Management & SEO:
Social Media
Source: - Prphet affluent male
Online Sources To Research Luxury Goods in Japan
- 2013
Japan: Pre-Purchase By Device
Apparels &
Accessories (%)
Internet 52 %
TV Shows 28 %
Locomi (Local Online Search
Service)
14 %
Ads 20 %
Brochures / Flyers / Direct Mail 16 %
In - Store 48 %
Japan: Pre-Purchase Channel
SEM: Current Market Share in Japan
Social Branding Targets: where will you spend???
Network Current By Jan 20XX Paid
Source – eMarketer.com : Performance Metrics for Facebook Ads
SEM: Japan Recommendations for Start Up
SEM Budget
Recommended
Daily Budget ($)
Daily Clicks
Impressions
Annual Max Cost ($)
Annual Max Clicks
Conversion (0.20 %)
Conversion Revenue
Total Spend ($)
Total Clicks
Total Conversions
Revenue per conversion
Total Revenue
Loyalty Awareness
Perceived
Quality
Associations
Proprietary
Brand
Assets
FOCUS ON AWARENESS
ADDED BRAND EQUITY
Survey Q? : Where would you expect to buy these clothes?
Where does the LOYALTY lie?
Loyalty Awareness
Perceived
Quality
Associations
Proprietary
Brand
Assets
FOCUS ON LOYALTY
ADDED BRAND EQUITY
● Brand Audit
● Establishing Brand Equity: Associations
● Establishing Brand Equity: Awareness
● Establishing Brand Equity: Loyalty
Conclusion

Building Brand Equity

  • 1.
    Building Brand Equity “inone segment of the world”
  • 2.
    ● Brand Audit ●Establishing Brand Equity: Associations ● Establishing Brand Equity: Awareness ● Establishing Brand Equity: Loyalty What & How?
  • 3.
    Answer this: Whodo you think you are? “Sleek. Clean. Minimal.” The Brand Audit
  • 4.
    Brand Essence: Clean,Sleek, Minimal; Avant Garde Core Identity : androgynous hybrid of sportswear and tailored elegance Extended Identity: Fresh Take on Basic Menswear, Uncompromising (quality, detail, customization) Brand Identity
  • 5.
    The Clock Model:Pre-Purchase, Purchase Pre-Purchase Elements ✓ Website ✓ Industry Press ✓ Fashion Blogs ✓ Social Media ✓ Word of Mouth ?% Purchase Elements ✓ Retail Partnership ✓ Custom Tailoring ✓ In-Studio Exclusives ?% Post-Purchase Elements ?%
  • 6.
  • 7.
    Three Hurdles How doyou score? Sustainability Differentiation Relevance “how you are perceived to be by customer today”
  • 9.
    Luxury Regions toEnter? (where brand can gain value) Enter and Expand: Asia Enter Next: Western Europe/France Enter Last: North America 33% of market 27% of market 25% of market GLOBAL LUXURY MARKET $339,371 MIllion
  • 10.
    Luxury Region -Asia Asia-Pacific region: Market attractiveness 2012 (excl. China and India) Japan stands out as: Attractive & “Safe” from inflation
  • 11.
    Luxury Region toEnter and Grow (5 years) Apparel and Footwear Segment
  • 12.
    Luxury Region toEnter and Grow (5 years) - Asia Asia-Pacific region: Inflation 2012
  • 13.
    Luxury Region toEnter and Grow – Asian Market Growth Japan Luxury hills and valleys Asia Pacific Luxury moderate growth
  • 14.
  • 15.
    Google Trends byRegion France has highest search trend in luxury Seal of Approval Japan has highest search trend in fashion consumption
  • 16.
    Global Luxury Industryat a Glance – Japan • World’s 2nd largest luxury market in the world • In the past 5 years, sales have grown slower than any other Asian market = stagnant growth • 2013 new economic policy Abenomics pushed economic performance forward and sizable increase in wealth thus boosting consumer spending • But more tax increases are expected and consumers are “investing” into big ticket items today • Abenomics will not have a further significant impact on economy growth • Enter and grow: aspirational designerwear lines
  • 17.
    Global Luxury Industryat a Glance – Europe • Eurozone Includes 10 luxury markets in the world (Italy, France, Germany and Spain) • Due to debt crisis, tight fiscal policies were adopted and less consumer spending was observed • In future, Eurozone is expected to see modest growth • UK, not past of Eurozone is the 6th largest luxury market in the world • UK is the fastest growing economy in Europe • Continued recovery in consumer spending Enter with uber luxury designerwear lines and accessories (not to sell but to dictate global associations & validation)
  • 18.
    Global Luxury Industryat a Glance – United States • Largest luxury market in the world, outpacing Japan by 2 X • US economy is on a recovery path after modest growth • Income growth came from high-income households • After tax income for high-income households outpace tax rate increases Enter with top luxury and aspirational designerwear lines, accessories will do well too
  • 20.
    Tailoring – Avante-Garde– Chic – Colorful Competition
  • 21.
    Competition in Japan PaulSmith rank improves by 57 points in Japan! Deloitte “Global Powers of Luxury Goods” I 2014 McKinsey “ Luxury Goods in Japan” I 2013
  • 22.
    Asian Menswear Trends Leader-Japan Follower- Korea Copy Cat- China
  • 23.
    Survey Q? :Please describe the consumerBrand Public Perception
  • 25.
  • 26.
    Japanese Luxury Consumers Lessattractive Logo fatigue Younger Generation Consumers ▪ distinct characteristics and needs ▪ pursue uniqueness fashion style and personalized luxury goods ▪ Middle class, white collar and Second Rich Generation
  • 27.
    Japanese Consumers Where dothey Shop? Tokyo Shopping Districts: Shinjuku, Ginza Boutique stores High-end department stores Company-Owned stores Outlets Online
  • 28.
    Japanese E-Commerce Japanese ShoppingTrend Online revenue alone is over $1 billion in 2014 2 X higher than the Japanese industry average e-commerce Update e-commerce offers every 1.5 hours http://blog.btrax.com/en/2014/06/30/japanese-fashion-retail-brands-getting-e-commercialized/
  • 29.
    Recommendation : Define theTarget Customer WHO IS HE / SHE / THEY ???
  • 30.
  • 32.
  • 33.
    Digital Media andLuxury Source: Digital Competitive Map (July 2014) | Source: Exane BNP Paribas
  • 34.
  • 35.
  • 36.
    Website Digital MarketingMobile Social Media ☑ Technology ☑ Navigation ☑ Product Pages ☑ Custom Tailoring ☑ Localize ☑ Search / SEO ☑ SEM ☑ Blog / Content ☑ Other Ads ☑ Engage ☑ Compatible ☑ Apps ☑ LocationAds ☑ Catalogues ☑ Sizzle ☑ Facebook ☑Twitter ☑Instagram ☑ Google + ☑ YouTube ☑ Pinterest
  • 37.
    Social Media: Recommendation Domesticstrategy Content Management & SEO: Social Media Source: - Prphet affluent male
  • 38.
    Online Sources ToResearch Luxury Goods in Japan - 2013
  • 39.
  • 40.
    Apparels & Accessories (%) Internet52 % TV Shows 28 % Locomi (Local Online Search Service) 14 % Ads 20 % Brochures / Flyers / Direct Mail 16 % In - Store 48 % Japan: Pre-Purchase Channel
  • 41.
    SEM: Current MarketShare in Japan
  • 42.
    Social Branding Targets:where will you spend??? Network Current By Jan 20XX Paid Source – eMarketer.com : Performance Metrics for Facebook Ads
  • 43.
    SEM: Japan Recommendationsfor Start Up SEM Budget Recommended Daily Budget ($) Daily Clicks Impressions Annual Max Cost ($) Annual Max Clicks Conversion (0.20 %) Conversion Revenue Total Spend ($) Total Clicks Total Conversions Revenue per conversion Total Revenue
  • 44.
  • 46.
    Survey Q? :Where would you expect to buy these clothes? Where does the LOYALTY lie?
  • 47.
  • 48.
    ● Brand Audit ●Establishing Brand Equity: Associations ● Establishing Brand Equity: Awareness ● Establishing Brand Equity: Loyalty Conclusion