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Building the
right team
Eric Labelle, Ralf C. Adam
This lecture was first held in August 2007 at the GCDC Game
Developer’s Conference in Leipzig/GERMANY. The presentation
may not include all original materials shown during this speech
(pictures, videos etc.) and is solely meant as a summary and
handout. All copyrights of presented materials belong to their
respective owners.
DISCLAIMER
TEAM MANAGEMENT
Usually team members…
• don’t understand the project plan
• don’t follow the project goals
• don’t work together with their
colleagues
• don’t solve their conflicts
• don’t know who to inform
• don’t tell when they don’t get their
tasks finished on time
Usually team members…
• don’t understand the project plan
• don’t follow the project goals
• don’t work together with their
colleagues
• don’t solve their conflicts
• don’t know who to inform
• don’t tell when they don’t get their
tasks finished on time
TEAM MANAGEMENT
Communication is vital
• Start project with official kick-off
• Agree on…
- Mission Statement
- Project Plan
- Workflow
- How to solve problems
• Don’t react when it’s too late
• Instead establish pro-active
project control
Communication is vital
• Start project with official kick-off
• Agree on…
- Mission Statement
- Project Plan
- Workflow
- How to solve problems
• Don’t react when it’s too late
• Instead establish pro-active
project control
TEAM MANAGEMENT
Set up rules
• Conflicts have highest priority
• Don’t search for culprits
but for solutions
• Document any decision
• Meetings only with moderator
and agenda
Set up rules
• Conflicts have highest priority
• Don’t search for culprits
but for solutions
• Document any decision
• Meetings only with moderator
and agenda
TEAM MANAGEMENT
Why do team members rebel?
• They don’t know what is
expected from them
• They don’t know what to do
(lack of information)
• They don’t feel like they belong
to the rest of the team
• They feel to be treated in an
unfair manner by mangager/leads
Why do team members rebel?
• They don’t know what is
expected from them
• They don’t know what to do
(lack of information)
• They don’t feel like they belong
to the rest of the team
• They feel to be treated in an
unfair manner by mangager/leads
TEAM MANAGEMENT
What motivates people?
• Clear goals
• Achievement: Create Ownership
• Possibility for personal growth
• Work itself: must be meaningful
• Personal Life
• Technical Supervision Opportunity
• (Proper executed) Performance Reviews
• Sense of Team identity
What motivates people?
• Clear goals
• Achievement: Create Ownership
• Possibility for personal growth
• Work itself: must be meaningful
• Personal Life
• Technical Supervision Opportunity
• (Proper executed) Performance Reviews
• Sense of Team identity
TEAM MANAGEMENT
What kills motivation?
• Management manipulation
• Excessive/unrealistic schedule pressure
• Lack of appreciation for personal efforts
• Not involving people in decisions
• Productivity barriers
• (Poorly executed) Performance Reviews
• Bad Marketing/PR
• Hygiene factors don’t motivate!
What kills motivation?
• Management manipulation
• Excessive/unrealistic schedule pressure
• Lack of appreciation for personal efforts
• Not involving people in decisions
• Productivity barriers
• (Poorly executed) Performance Reviews
• Bad Marketing/PR
• Hygiene factors don’t motivate!
TEAM MANAGEMENT
Solving conflicts in a team…
• Solve conflicts immediately!
• Each conflict will cost you money!
• Responsibility: Project lead
• Work out the different opinions
• Alternative: Work out the similarities
• Last option: Hire conflict consultant
Solving conflicts in a team…
• Solve conflicts immediately!
• Each conflict will cost you money!
• Responsibility: Project lead
• Work out the different opinions
• Alternative: Work out the similarities
• Last option: Hire conflict consultant
TEAM MANAGEMENT
The role of the project lead…
• … delegates responsibilities to team members
• … does not give the answers but raises the questions:
* Who does…?
* What (Goal + Definition)?
* Why (Cause)?
* For what?
* Until when?
* How (to get there)?
* With what?
The role of the project lead…
• … delegates responsibilities to team members
• … does not give the answers but raises the questions:
* Who does…?
* What (Goal + Definition)?
* Why (Cause)?
* For what?
* Until when?
* How (to get there)?
* With what?
Some thoughts
on recruiting…
Some thoughts
on recruiting…
RECRUITING
Usually developers recruit…
• … to have a big team like everybody
• … to have a star-designer, who will solve
all problems
• … to catch up on schedule
• … to create the ultimate engine
• … to replace a departure
Usually developers recruit…
• … to have a big team like everybody
• … to have a star-designer, who will solve
all problems
• … to catch up on schedule
• … to create the ultimate engine
• … to replace a departure
RECRUITING
Do you need a big team?
• How many people do you really need
to make a game in defined time frame?
• How many people do you need to have
a solid company foundation?
• How do you deal with the delta:
- flexible structure
- outsourcing
- double team that can become one
Do you need a big team?
• How many people do you really need
to make a game in defined time frame?
• How many people do you need to have
a solid company foundation?
• How do you deal with the delta:
- flexible structure
- outsourcing
- double team that can become one
RECRUITING
Do you need a star designer?
• What will he bring?
• Will the team do what he wants them to do?
• Is he willing & able to share and work towards a common
goal?
• A star can’t compensate for a team’s weakness and a team
can’t serve one person but only a shared dream
Do you need a star designer?
• What will he bring?
• Will the team do what he wants them to do?
• Is he willing & able to share and work towards a common
goal?
• A star can’t compensate for a team’s weakness and a team
can’t serve one person but only a shared dream
RECRUITING
Why do you need to catch up?
• Why are you late?
• Won’t a new person make you later?
• What will he bring?
• Is your team productive enough?
• Maybe you are late because of:
- lack of adequate tools
- lack of shared goals
- lack of performance compensation
- not good people or not enough training?
Why do you need to catch up?
• Why are you late?
• Won’t a new person make you later?
• What will he bring?
• Is your team productive enough?
• Maybe you are late because of:
- lack of adequate tools
- lack of shared goals
- lack of performance compensation
- not good people or not enough training?
RECRUITING
Why do you need your own engine?
• Are you willing to go for the
neverending rat-race your own
engine will bring with it?
• What advantage will it bring?
• Will it really materialize?
Why do you need your own engine?
• Are you willing to go for the
neverending rat-race your own
engine will bring with it?
• What advantage will it bring?
• Will it really materialize?
RECRUITING
A different approach
• Different team structure:
- No more costly size race
- More outsourcing
- Core team
• Unknown designer with market
oriented ideas
• Compensation program
• A training program
A different approach
• Different team structure:
- No more costly size race
- More outsourcing
- Core team
• Unknown designer with market
oriented ideas
• Compensation program
• A training program
QUESTIONS?QUESTIONS?

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Building the right team | Ralf C. Adam

  • 1. Building the right team Eric Labelle, Ralf C. Adam
  • 2. This lecture was first held in August 2007 at the GCDC Game Developer’s Conference in Leipzig/GERMANY. The presentation may not include all original materials shown during this speech (pictures, videos etc.) and is solely meant as a summary and handout. All copyrights of presented materials belong to their respective owners. DISCLAIMER
  • 3. TEAM MANAGEMENT Usually team members… • don’t understand the project plan • don’t follow the project goals • don’t work together with their colleagues • don’t solve their conflicts • don’t know who to inform • don’t tell when they don’t get their tasks finished on time Usually team members… • don’t understand the project plan • don’t follow the project goals • don’t work together with their colleagues • don’t solve their conflicts • don’t know who to inform • don’t tell when they don’t get their tasks finished on time
  • 4. TEAM MANAGEMENT Communication is vital • Start project with official kick-off • Agree on… - Mission Statement - Project Plan - Workflow - How to solve problems • Don’t react when it’s too late • Instead establish pro-active project control Communication is vital • Start project with official kick-off • Agree on… - Mission Statement - Project Plan - Workflow - How to solve problems • Don’t react when it’s too late • Instead establish pro-active project control
  • 5. TEAM MANAGEMENT Set up rules • Conflicts have highest priority • Don’t search for culprits but for solutions • Document any decision • Meetings only with moderator and agenda Set up rules • Conflicts have highest priority • Don’t search for culprits but for solutions • Document any decision • Meetings only with moderator and agenda
  • 6. TEAM MANAGEMENT Why do team members rebel? • They don’t know what is expected from them • They don’t know what to do (lack of information) • They don’t feel like they belong to the rest of the team • They feel to be treated in an unfair manner by mangager/leads Why do team members rebel? • They don’t know what is expected from them • They don’t know what to do (lack of information) • They don’t feel like they belong to the rest of the team • They feel to be treated in an unfair manner by mangager/leads
  • 7. TEAM MANAGEMENT What motivates people? • Clear goals • Achievement: Create Ownership • Possibility for personal growth • Work itself: must be meaningful • Personal Life • Technical Supervision Opportunity • (Proper executed) Performance Reviews • Sense of Team identity What motivates people? • Clear goals • Achievement: Create Ownership • Possibility for personal growth • Work itself: must be meaningful • Personal Life • Technical Supervision Opportunity • (Proper executed) Performance Reviews • Sense of Team identity
  • 8. TEAM MANAGEMENT What kills motivation? • Management manipulation • Excessive/unrealistic schedule pressure • Lack of appreciation for personal efforts • Not involving people in decisions • Productivity barriers • (Poorly executed) Performance Reviews • Bad Marketing/PR • Hygiene factors don’t motivate! What kills motivation? • Management manipulation • Excessive/unrealistic schedule pressure • Lack of appreciation for personal efforts • Not involving people in decisions • Productivity barriers • (Poorly executed) Performance Reviews • Bad Marketing/PR • Hygiene factors don’t motivate!
  • 9. TEAM MANAGEMENT Solving conflicts in a team… • Solve conflicts immediately! • Each conflict will cost you money! • Responsibility: Project lead • Work out the different opinions • Alternative: Work out the similarities • Last option: Hire conflict consultant Solving conflicts in a team… • Solve conflicts immediately! • Each conflict will cost you money! • Responsibility: Project lead • Work out the different opinions • Alternative: Work out the similarities • Last option: Hire conflict consultant
  • 10. TEAM MANAGEMENT The role of the project lead… • … delegates responsibilities to team members • … does not give the answers but raises the questions: * Who does…? * What (Goal + Definition)? * Why (Cause)? * For what? * Until when? * How (to get there)? * With what? The role of the project lead… • … delegates responsibilities to team members • … does not give the answers but raises the questions: * Who does…? * What (Goal + Definition)? * Why (Cause)? * For what? * Until when? * How (to get there)? * With what?
  • 11. Some thoughts on recruiting… Some thoughts on recruiting…
  • 12. RECRUITING Usually developers recruit… • … to have a big team like everybody • … to have a star-designer, who will solve all problems • … to catch up on schedule • … to create the ultimate engine • … to replace a departure Usually developers recruit… • … to have a big team like everybody • … to have a star-designer, who will solve all problems • … to catch up on schedule • … to create the ultimate engine • … to replace a departure
  • 13. RECRUITING Do you need a big team? • How many people do you really need to make a game in defined time frame? • How many people do you need to have a solid company foundation? • How do you deal with the delta: - flexible structure - outsourcing - double team that can become one Do you need a big team? • How many people do you really need to make a game in defined time frame? • How many people do you need to have a solid company foundation? • How do you deal with the delta: - flexible structure - outsourcing - double team that can become one
  • 14. RECRUITING Do you need a star designer? • What will he bring? • Will the team do what he wants them to do? • Is he willing & able to share and work towards a common goal? • A star can’t compensate for a team’s weakness and a team can’t serve one person but only a shared dream Do you need a star designer? • What will he bring? • Will the team do what he wants them to do? • Is he willing & able to share and work towards a common goal? • A star can’t compensate for a team’s weakness and a team can’t serve one person but only a shared dream
  • 15. RECRUITING Why do you need to catch up? • Why are you late? • Won’t a new person make you later? • What will he bring? • Is your team productive enough? • Maybe you are late because of: - lack of adequate tools - lack of shared goals - lack of performance compensation - not good people or not enough training? Why do you need to catch up? • Why are you late? • Won’t a new person make you later? • What will he bring? • Is your team productive enough? • Maybe you are late because of: - lack of adequate tools - lack of shared goals - lack of performance compensation - not good people or not enough training?
  • 16. RECRUITING Why do you need your own engine? • Are you willing to go for the neverending rat-race your own engine will bring with it? • What advantage will it bring? • Will it really materialize? Why do you need your own engine? • Are you willing to go for the neverending rat-race your own engine will bring with it? • What advantage will it bring? • Will it really materialize?
  • 17. RECRUITING A different approach • Different team structure: - No more costly size race - More outsourcing - Core team • Unknown designer with market oriented ideas • Compensation program • A training program A different approach • Different team structure: - No more costly size race - More outsourcing - Core team • Unknown designer with market oriented ideas • Compensation program • A training program