BSI Training Certificate
•
1 like•832 views
This certificate certifies that Erik Milton Lönnroth attended an Understanding the New Requirements ISO 9001:2008 to ISO/DIS 9001:2015 Quality Management Systems (QMS) Transition Training Course on July 22, 2015. The certificate remains the property of BSI Assurance UK Limited and is bound by the conditions of their contract.
Report
Share
Report
Share
Download to read offline
Recommended
Iso 20000 presentation
ISO 20000 IT Service Management System abridged overview. It is concise and brief and focuses on the requirements in claauses 4 and 6 only.
What is ISO20000
ISO/IEC 20000 is an international standard for IT service management that specifies requirements for establishing, implementing, maintaining and improving an IT service management system. It aims to ensure consistent service delivery and provide customers with proof of effective IT service management. While based on ITIL best practices, ISO/IEC 20000 differs in that it focuses on certifying an organization's quality management system and processes rather than individual qualifications. Organizations can become certified through an independent audit to demonstrate their compliance with over 200 requirements specified in the standard.
ISO 9001:2015 Requirements.pptx
This document provides an overview of ISO 9001:2015 requirements for process owners. It begins by defining key terms like quality management system and total customer satisfaction. It then discusses the history and purpose of ISO and some key changes between the 2008 and 2015 versions. The core content reviews each clause of ISO 9001:2015 including the context of the organization, leadership responsibilities, planning processes, the PDCA cycle, and requirements for support functions. Several worked examples are provided to demonstrate how to map business processes, identify key metrics, and plan for risk mitigation and continual improvement as required by the standard.
Iso 9001 implementation methodology
The document outlines a 10 step approach used by Lakshy Management Consultant Pvt. Ltd. to implement ISO 9001 certification. The 10 steps include awareness training, developing a quality policy and objectives, gap analysis, documentation and process design, implementation, internal audits, management reviews, shadow audits, corrective actions, and the final certification audit. Lakshy provides consulting services to guide clients through each step of the ISO 9001 implementation and certification process.
1qms concept
The document defines key terms related to quality management systems including quality management system (QMS), quality, ISO 9000 standards, and documentation requirements. It explains that a QMS uses a process approach and PDCA cycle to direct an organization towards achieving quality objectives and enhancing customer satisfaction. It also outlines the basic components and benefits of establishing a QMS.
Recommended
Iso 20000 presentation
ISO 20000 IT Service Management System abridged overview. It is concise and brief and focuses on the requirements in claauses 4 and 6 only.
What is ISO20000
ISO/IEC 20000 is an international standard for IT service management that specifies requirements for establishing, implementing, maintaining and improving an IT service management system. It aims to ensure consistent service delivery and provide customers with proof of effective IT service management. While based on ITIL best practices, ISO/IEC 20000 differs in that it focuses on certifying an organization's quality management system and processes rather than individual qualifications. Organizations can become certified through an independent audit to demonstrate their compliance with over 200 requirements specified in the standard.
ISO 9001:2015 Requirements.pptx
This document provides an overview of ISO 9001:2015 requirements for process owners. It begins by defining key terms like quality management system and total customer satisfaction. It then discusses the history and purpose of ISO and some key changes between the 2008 and 2015 versions. The core content reviews each clause of ISO 9001:2015 including the context of the organization, leadership responsibilities, planning processes, the PDCA cycle, and requirements for support functions. Several worked examples are provided to demonstrate how to map business processes, identify key metrics, and plan for risk mitigation and continual improvement as required by the standard.
Iso 9001 implementation methodology
The document outlines a 10 step approach used by Lakshy Management Consultant Pvt. Ltd. to implement ISO 9001 certification. The 10 steps include awareness training, developing a quality policy and objectives, gap analysis, documentation and process design, implementation, internal audits, management reviews, shadow audits, corrective actions, and the final certification audit. Lakshy provides consulting services to guide clients through each step of the ISO 9001 implementation and certification process.
1qms concept
The document defines key terms related to quality management systems including quality management system (QMS), quality, ISO 9000 standards, and documentation requirements. It explains that a QMS uses a process approach and PDCA cycle to direct an organization towards achieving quality objectives and enhancing customer satisfaction. It also outlines the basic components and benefits of establishing a QMS.
Required Documents for ISO 17021 Certification
This presentation is about ISO 17021:2015 Documentation kit which is required for accreditation of certifying body. It talked about ISO 17021 Documentation in details. This ISO 17021 Documentation kit having sample documents required for ISO 17021:2015 certification.
Accenture BPO brochure 2012
Accenture is a global management consulting, technology services and outsourcing company with more than 249,000 employees serving clients in over 120 countries. They provide business process outsourcing services across multiple functions including finance & accounting, procurement, marketing, supply chain, HR and learning. Accenture aims to help clients achieve measurable improvements in business value through a comprehensive approach that optimizes processes across related functions toward end-to-end business performance.
Iso iec-17025-2017-presentation
مقدمة حول الاصدار الجديد للمواصفة القياسية الدولية
ISO/IEC 17025:2017
المتطلبات العامة لكفاءة مختبرات الفحص والمعايرة
ISO 9001 IMPLEMENTATION METHODOLOGY
The document provides an overview of the ISO 9001 quality management standard and certification process. It discusses the key principles and requirements of ISO 9001, including customer focus, leadership, engagement of people, process approach, and continual improvement. It also outlines the certification requirements and critical success factors for organizations going through the ISO 9001 implementation and certification process.
Qms kick off meeting ppt
Hello guys i prepared QMS kick off meet PPT. Here I have shown how to start a project in any organization. What contents we need to discuss with top management at the time of start of QMS implementation. Kindly comment and share your views.
Kindly write your comment it will greatly help me to create new PPT and it will definitely motivate me.
QUALITY MANUAL with new times-1
This quality manual outlines Raj Pharmaceutical Inc.'s quality management system which is based on ISO 9001:2008. It describes the scope of the quality system, references, terms, documentation requirements, management responsibilities, resource management, product realization processes, measurement and improvement processes. Key elements include establishing quality objectives and policies, defining roles and responsibilities, conducting management reviews, ensuring competence and training of employees, controlling documents and records, and addressing nonconformances and continual improvement. The manual is the top level document that describes all aspects of Raj Pharmaceutical's quality system.
Document Controller Resume
Mohammed Altaf is applying for the position of Document Controller. He has a B.A. from Maharshi Dayanand Sarswati University in India and professional qualifications including a diploma in computers and training in SQL server, Oracle, and Microsoft programs. Altaf has over 12 years of experience as a Document Controller handling document control, distribution, filing, and database maintenance for engineering documents. His responsibilities also include document processing, expedition, and administrative tasks.
Cashbook clerk performance appraisal
Cashbook clerk job description, Cashbook clerk goals & objectives, Cashbook clerk KPIs & KRAs, Cashbook clerk self appraisal
Itil process framework__rowe(40)
The document provides an overview of a process framework that coordinates strategic and tactical activities across an organization's lifecycle. It describes key processes for portfolio management, design coordination, and transition planning and support. These processes aim to strategically coordinate requirements gathering, solution design, project planning and funding, and transitions between development and operations. The framework integrates projects, changes, releases and deployments through defined processes for activities like normal changes, evaluations, release and deployment management. The overall goal is efficient strategic coordination and alignment across the organization.
ISO Implementation Roadmap- By Motaharul Islam
The document outlines the steps for implementing ISO standards within an organization. It discusses establishing top management commitment, forming an implementation team to conduct awareness programs and training. An initial status survey and gap analysis is then performed. Documentation is developed according to the standards, including policies, procedures and a manual. Documentation control is established. Internal audits are conducted to verify conformance and identify gaps, which are then closed. Management reviews are held to monitor performance and recommend improvements. The process typically takes 4-6 months depending on the organization's scope. A timeline is provided showing activities mapped across a 4 month period.
ISO 18295 – Part 1 – certifying to the new standard for customer contact cen...
ISO 18295 – Part 1 – certifying to the new standard for customer contact cen...Contact Centre Management Group
This document discusses ISO 18295, which is a new international standard for customer contact centers. It provides a brief history of the standard's development and specifies its key parts and requirements. The document also discusses one company's experience in implementing the standard, including their top learnings. Some of the main points are that implementation took longer than planned, it requires defining clear performance metrics with clients, and having existing ISO certification helped but also risked duplication.Recruitment in the next decades, Talent Relationship Management (2015 update)
Recruitment needs to shift focus from re-active filling vacancies to enabling companies to deal with the dynamics of todays business by on demand talent supply.
Talent Relationship Management provides the fundament for this "on demand talent supply".
Accountant CV 1
The document is a CV for an accountant named Mussawar Hussain. It summarizes his education, which includes an MBA in finance, and over 6 years of accounting experience. It also lists his employment history working for various companies in Dubai and Pakistan in roles including accountant, assistant internal auditor, and accounts and operations manager. It provides details of his accounting skills and qualifications.
ITSM Foundation Course Material
ITSM is one of the most popular and globally acknowledge IT service management certification for IT professionals. ITSM certification is offered to professionals who qualify in the ISO/IEC 20000 exam. To make this certification achievable, Simplilearn brings to you online ITSM training that lets you prepare for the ISO/IEC 20000 exam at your pace and from your own place. This presentation on ITSM includes all important topics based on the ISO/IEC 20000 exam. Each slide is prepared by our certified and experienced ITSM trainers. Understand all the service management processes including resolution process, control process, release process, service delivery process and relationship process through this ITSM training reference material. Improve your knowledge and enhance your confidence towards attaining the ITSM certification with Simplilearn.
Quality manual for small and medium companies
This quality manual describes Connor Winfield Corp.'s quality management system which is compliant with ISO 9001:2008. The manual outlines the company's quality policies, procedures, responsibilities, and documentation processes. It provides an overview of the quality system covering topics such as management commitment, customer focus, quality planning, resource management, product realization, measurement and improvement. The manual is divided into sections that follow the structure of the ISO 9001 standard.
A Brief about IT Managed Services
Managed IT support service Provider secure, reliable remote monitoring and management of your entire business environment and well-received Managed Support solution.
ITIL and ISO 20000: Fundamentals and necessary compliance Synergies
The world of Information Technology (IT) is voluminous, fast paced, innovative and very exciting!
You have to love IT to make it work!
To love IT you must live IT, to live IT you must embrace a design for success and understand business impacts from system failures (not just the hardware). To embrace a design for success and mitigate system failures you need a formal structure and independent validation.
This webinar will introduce you to the structure and choices within the ITIL fundamentals (Information Technology Infrastructure Library fundamentals) and a mechanism to validate the performance of the implemented ITIL structure compliant with the ISO 20000 standard (Information Technology -- Service management -- Part 1: Service management system requirements). The object of this webinar is to excite you about a formal IT structure and encourage you to be fearless about independently validating your service management arrangements.
Main points covered:
- Introducing an IT structure for service delivery and a case for IT system validation
- ITIL component options for IT service provision structure
- ISO 20000 as an IT service provision validation mechanism
- Synergy of ISO 20000 requirements and mandatory ITIL components
Presenter:
Eugene is an accomplished high-calibre sustainability and resilience authority, professional engineer and Fellow of the Business Continuity Institute (BCI). With over 25 years of hands-on experience he has developed and improved corporate resilience for a number of organisations from various sectors. His accomplishments include delivery of legislative & regulatory compliance requirements, implementation of ITIL, service, business continuity, information security, quality & risk management systems. In addition Eugene has many years of experience auditing ISO management systems. Eugene has represented the UK Institute of Directors (IoD) on the British Standards Institute (BSI) technical committees responsible for developing ISO resilience standards. He has published many thought provoking articles and a book chapter endorsing the importance of standards as the foundation for good organisational practice. Eugene is an experienced design engineer, implementer, exercise facilitator, trainer and auditor with internationally gifted credentials.
Listen to the recorded webinar here:
https://youtu.be/2CmWnNtFrcY
More Related Content
What's hot
Required Documents for ISO 17021 Certification
This presentation is about ISO 17021:2015 Documentation kit which is required for accreditation of certifying body. It talked about ISO 17021 Documentation in details. This ISO 17021 Documentation kit having sample documents required for ISO 17021:2015 certification.
Accenture BPO brochure 2012
Accenture is a global management consulting, technology services and outsourcing company with more than 249,000 employees serving clients in over 120 countries. They provide business process outsourcing services across multiple functions including finance & accounting, procurement, marketing, supply chain, HR and learning. Accenture aims to help clients achieve measurable improvements in business value through a comprehensive approach that optimizes processes across related functions toward end-to-end business performance.
Iso iec-17025-2017-presentation
مقدمة حول الاصدار الجديد للمواصفة القياسية الدولية
ISO/IEC 17025:2017
المتطلبات العامة لكفاءة مختبرات الفحص والمعايرة
ISO 9001 IMPLEMENTATION METHODOLOGY
The document provides an overview of the ISO 9001 quality management standard and certification process. It discusses the key principles and requirements of ISO 9001, including customer focus, leadership, engagement of people, process approach, and continual improvement. It also outlines the certification requirements and critical success factors for organizations going through the ISO 9001 implementation and certification process.
Qms kick off meeting ppt
Hello guys i prepared QMS kick off meet PPT. Here I have shown how to start a project in any organization. What contents we need to discuss with top management at the time of start of QMS implementation. Kindly comment and share your views.
Kindly write your comment it will greatly help me to create new PPT and it will definitely motivate me.
QUALITY MANUAL with new times-1
This quality manual outlines Raj Pharmaceutical Inc.'s quality management system which is based on ISO 9001:2008. It describes the scope of the quality system, references, terms, documentation requirements, management responsibilities, resource management, product realization processes, measurement and improvement processes. Key elements include establishing quality objectives and policies, defining roles and responsibilities, conducting management reviews, ensuring competence and training of employees, controlling documents and records, and addressing nonconformances and continual improvement. The manual is the top level document that describes all aspects of Raj Pharmaceutical's quality system.
Document Controller Resume
Mohammed Altaf is applying for the position of Document Controller. He has a B.A. from Maharshi Dayanand Sarswati University in India and professional qualifications including a diploma in computers and training in SQL server, Oracle, and Microsoft programs. Altaf has over 12 years of experience as a Document Controller handling document control, distribution, filing, and database maintenance for engineering documents. His responsibilities also include document processing, expedition, and administrative tasks.
Cashbook clerk performance appraisal
Cashbook clerk job description, Cashbook clerk goals & objectives, Cashbook clerk KPIs & KRAs, Cashbook clerk self appraisal
Itil process framework__rowe(40)
The document provides an overview of a process framework that coordinates strategic and tactical activities across an organization's lifecycle. It describes key processes for portfolio management, design coordination, and transition planning and support. These processes aim to strategically coordinate requirements gathering, solution design, project planning and funding, and transitions between development and operations. The framework integrates projects, changes, releases and deployments through defined processes for activities like normal changes, evaluations, release and deployment management. The overall goal is efficient strategic coordination and alignment across the organization.
ISO Implementation Roadmap- By Motaharul Islam
The document outlines the steps for implementing ISO standards within an organization. It discusses establishing top management commitment, forming an implementation team to conduct awareness programs and training. An initial status survey and gap analysis is then performed. Documentation is developed according to the standards, including policies, procedures and a manual. Documentation control is established. Internal audits are conducted to verify conformance and identify gaps, which are then closed. Management reviews are held to monitor performance and recommend improvements. The process typically takes 4-6 months depending on the organization's scope. A timeline is provided showing activities mapped across a 4 month period.
ISO 18295 – Part 1 – certifying to the new standard for customer contact cen...
ISO 18295 – Part 1 – certifying to the new standard for customer contact cen...Contact Centre Management Group
This document discusses ISO 18295, which is a new international standard for customer contact centers. It provides a brief history of the standard's development and specifies its key parts and requirements. The document also discusses one company's experience in implementing the standard, including their top learnings. Some of the main points are that implementation took longer than planned, it requires defining clear performance metrics with clients, and having existing ISO certification helped but also risked duplication.Recruitment in the next decades, Talent Relationship Management (2015 update)
Recruitment needs to shift focus from re-active filling vacancies to enabling companies to deal with the dynamics of todays business by on demand talent supply.
Talent Relationship Management provides the fundament for this "on demand talent supply".
Accountant CV 1
The document is a CV for an accountant named Mussawar Hussain. It summarizes his education, which includes an MBA in finance, and over 6 years of accounting experience. It also lists his employment history working for various companies in Dubai and Pakistan in roles including accountant, assistant internal auditor, and accounts and operations manager. It provides details of his accounting skills and qualifications.
ITSM Foundation Course Material
ITSM is one of the most popular and globally acknowledge IT service management certification for IT professionals. ITSM certification is offered to professionals who qualify in the ISO/IEC 20000 exam. To make this certification achievable, Simplilearn brings to you online ITSM training that lets you prepare for the ISO/IEC 20000 exam at your pace and from your own place. This presentation on ITSM includes all important topics based on the ISO/IEC 20000 exam. Each slide is prepared by our certified and experienced ITSM trainers. Understand all the service management processes including resolution process, control process, release process, service delivery process and relationship process through this ITSM training reference material. Improve your knowledge and enhance your confidence towards attaining the ITSM certification with Simplilearn.
Quality manual for small and medium companies
This quality manual describes Connor Winfield Corp.'s quality management system which is compliant with ISO 9001:2008. The manual outlines the company's quality policies, procedures, responsibilities, and documentation processes. It provides an overview of the quality system covering topics such as management commitment, customer focus, quality planning, resource management, product realization, measurement and improvement. The manual is divided into sections that follow the structure of the ISO 9001 standard.
A Brief about IT Managed Services
Managed IT support service Provider secure, reliable remote monitoring and management of your entire business environment and well-received Managed Support solution.
ITIL and ISO 20000: Fundamentals and necessary compliance Synergies
The world of Information Technology (IT) is voluminous, fast paced, innovative and very exciting!
You have to love IT to make it work!
To love IT you must live IT, to live IT you must embrace a design for success and understand business impacts from system failures (not just the hardware). To embrace a design for success and mitigate system failures you need a formal structure and independent validation.
This webinar will introduce you to the structure and choices within the ITIL fundamentals (Information Technology Infrastructure Library fundamentals) and a mechanism to validate the performance of the implemented ITIL structure compliant with the ISO 20000 standard (Information Technology -- Service management -- Part 1: Service management system requirements). The object of this webinar is to excite you about a formal IT structure and encourage you to be fearless about independently validating your service management arrangements.
Main points covered:
- Introducing an IT structure for service delivery and a case for IT system validation
- ITIL component options for IT service provision structure
- ISO 20000 as an IT service provision validation mechanism
- Synergy of ISO 20000 requirements and mandatory ITIL components
Presenter:
Eugene is an accomplished high-calibre sustainability and resilience authority, professional engineer and Fellow of the Business Continuity Institute (BCI). With over 25 years of hands-on experience he has developed and improved corporate resilience for a number of organisations from various sectors. His accomplishments include delivery of legislative & regulatory compliance requirements, implementation of ITIL, service, business continuity, information security, quality & risk management systems. In addition Eugene has many years of experience auditing ISO management systems. Eugene has represented the UK Institute of Directors (IoD) on the British Standards Institute (BSI) technical committees responsible for developing ISO resilience standards. He has published many thought provoking articles and a book chapter endorsing the importance of standards as the foundation for good organisational practice. Eugene is an experienced design engineer, implementer, exercise facilitator, trainer and auditor with internationally gifted credentials.
Listen to the recorded webinar here:
https://youtu.be/2CmWnNtFrcY
What's hot (20)
ISO 18295 – Part 1 – certifying to the new standard for customer contact cen...
ISO 18295 – Part 1 – certifying to the new standard for customer contact cen...
Recruitment in the next decades, Talent Relationship Management (2015 update)
Recruitment in the next decades, Talent Relationship Management (2015 update)
ITIL and ISO 20000: Fundamentals and necessary compliance Synergies
ITIL and ISO 20000: Fundamentals and necessary compliance Synergies
BSI Training Certificate
- 1. This certificate remains the property of BSI and is bound by the conditions of contract. BSI Assurance UK Limited, registered in England number: 7805321, at 389 Chiswick High Road, London, W4 4AL, UK A member of the BSI Group of Companies. This is to certify that Erik Milton Lönnroth has attended Understanding the New Requirements ISO 9001:2008 to ISO/DIS 9001:2015 Quality Management Systems (QMS) Transition Training Course For and on behalf of BSI: Shahm Barhom, UK Training Director Date: 22/07/2015 Certificate Number: ENR-00204830