This document provides information about course materials for BSHS 305, which covers the historical development of human services. It includes links to purchase full courses, weekly quizzes, assignments on collaboration in human services and how client needs are changing, and a paper on relating demographic trends to the future of human services delivery. The courses and assignments address topics like models of service delivery, understanding client needs, and how collaboration and technology are shaping human services.

1. BSHS 305
http://www.homeworkmotivator.com/p
roducts/bshs-305?pagesize=12
*PHOENIX BSHS 305 ENTIRE COURSE *HISTORICAL
DEVELOPMENT OF HUMAN SERVICES*
http://www.homeworkmotivator.com/p
roduct/phoenix-bshs-305-entire-course-
historical-development-of-human-
services
BSHS 305 WEEK 2 QUIZ
1. Information about models of service delivery is important to human service
professionals becausea. they are likely to be working with professionals who practice
other models
b. agencies hire those who are skilled in more than one model
c. most problems require the service of at least two models
d. they are likely to practice in other models
2. Three basic models of service delivery include traditional psychiatry, the public health
approach, and thea. casework model
b. psychopharmacology model
c. supernatural model
d. human services model
3. The goal of the public health model is toa. provide opportunities and conditions for
health as a basic human right
b. eliminate disease and disability
c. integrate social, environmental, and biological factors
d. serve as a link between the medical and humanservice models

2. 4. Which of the following represents the problem-solving approach?a. Focusing on the
present and the future
b. Encouraging the client to solve problems
c. Teaching the client problem-solving skills
d. Seeing life in terms of clearly defined problems
5. Integrated services reflect work with the client that isa. ethical
b. professional
c. coordinated
d. confidential
6. Which of the following is the process that assists helpers with understanding their own
attitudes and feelings?a. Self-awareness
b. Clinical judgment
c. Congruence
d. Ethical integrity
7. Which of the following responses is not an example of empathy?a. You miss your
family.
b. Twenty years without parole is a long time.
c. It must be lonely at times.
d. I feel sorry for you locked up day and night.
8. One of the largest categories of specialists isa. counselors
b. physicians
c. social workers
d. volunteers
9. Providing direct service to clients, one of three areas of responsibility for human
service professionals, is illustrated by which roles?a. Advocate, broker, caregiver
b. Behavior changer, caregiver, educator
c. Broker, educator, evaluator
d. Consultant, data manager, facilitator
10. The difference between frontline workers and administrators is basically one ofa.
client contact
b. budgets
c. education and training
d. job title
http://www.homeworkmotivator.com/product/bshs-305-week-2-quiz
BSHS 305 WEEK 3 QUIZ
1 .The term clientrefers toallof the following EXCEPT
a. individuals,family,neighborhood
b. working poor, AIDS patients,underclass
c. Hurricane Katrina victims, Oklahoma City bombing victims,Mississippi River flood v ictims

3. d. Students, teachers, coworkers
2. Twocomponents of a problem area.
a description and a course of action
b. a situation and a difficulty
c. an unsettled matter and a demand for services
d. determining whothe client is andwhat the client needs
3. Which perspective is usefulin determining client needs?a.Hierarchicalneeds
b. Conflicting needs
c. Dev elopmentalprocess
d. Meeting needs
4. Client satisfaction is related to
a. making new friends
b. talking about problems
c. solv ing problems
d. making moremoney
5. Central tounderstanding whoa client is and what problems are encountered is the idea that
a. ev eryone is a client
b. problems area normal part of life
c. resources are criticalfor success
d. the support network must be utilized
6. Encouraging responsibility and promoting self-helpare
a. the focus of questioning
b. supported by the office setting
c. the result of listening
d. the goals of the helping process
7 . One of the things a helper will attend tobefore the client arrives is
a. the availability of records
b. the physicalsetting
c. time management

4. d. travelarrangements
8. A strategy or technique that helps theclient becomemore comfortable with the setting and the helper is
a. questioning
b. listening
c. handshakes
d. icebreakers
9. The stageduring which goals are set is
a. exploring the problem
b. termination
c. intervention strategies
d. client arrival
1 0. Examples of questions that are helpful and appropriate include all of the following EXCEPT
a. Could you tellme a little about yourself?
b. Why did you dothat?
c. How long haveyou been ill?
d. How does that makeyou feel?
http://www.homeworkmotivator.com/product/bshs-305-week-3-quiz
BSHS 305 WEEK 4 COLLABORATION PRESENTATION
Assign roles toeach team member of v arious human services workers.
Createa 10-to1 5-slide Microsoft®PowerPoint®presentation in which you dothe following:
 Describe the role of collaboration in human services.
 Identify how the roles assignedtoeach team member would serve a common purpose.
 Explain how collaboration in human services promotes social, political, andeconomicchange.
Format your presentation consistent with APA guidelines.
Note. Onlinestudents must includespeaker notes with their presentation.
http://www.homeworkmotivator.com/product/bshs-305-week-4-collaboration-presentation
BSHS 305 WEEK 5 CLIENTS NEEDS AND SERVICES
Createa 5-to1 0-slideMicrosoft®PowerPoint®presentation in which you includethe following:
 Explain how human service delivery settings are influenced by evolving client needs.
 Explain how client services are changing due totrends in technology.

5. Format your presentation consistent with APA guidelines.
Note. Onlinestudents must includespeaker notes with their presentation.
http://www.homeworkmotivator.com/product/bshs-305-week-5-clients-needs-and-services
BSHS 305 WEEK 5 LEARNING TEAM DEMOGRAPHIC
TRENDS
Write a 1,050-to1 ,400-wordpaper in which you relate economicand political events tocurrent trends in thehuman
serv ices field.
Identify demographictrends that will influence future needs in the delivery of human services.
Format your paper consistent with APA guidelines.
http://www.homeworkmotivator.com/product/bshs-305-week-5-learning-team-demographic-trends
HomeworkMotivator.com