This document discusses emotional intelligence and its importance for leadership. It defines emotional intelligence as the ability to recognize and manage one's own emotions and the emotions of others. The document then outlines five components of emotional intelligence: self-awareness, self-regulation, motivation, empathy, and social skills. Each component is explained and examples are given of how leaders can demonstrate that competency. The document also discusses some advantages and disadvantages of emotional intelligence and provides a brief history of the concept.

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2. Which a leader do you like ?Which a leader do you like ?
an emotionally intelligent leaderan emotionally intelligent leader an emotional leaderan emotional leader
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4. Leadership
• The process of influencing
the activities of an
organised group toward
goal achievement
• Doing jobs through other
people
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5. Emotional
Intelligence (EI)
“Emotional intelligence is
the capacity for recognizing
our own feelings and those
of others, for motivating
ourselves, and for managing
emotions well in ourselves
and in our relationships”
(Goleman)
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6. The History of EIThe History of EI
• In 1990, an article which comprises some ideas called
„emotional intelligence was published by Peter Salovey of Yale‟
and John Mayer of the University of New Hampshire.
• It was Daniel Goleman who popularised the term of Emotional
Intelligence (EI) to communities in 1995 by his famous book
with the same name
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7. Advantages of using
Emotional Intelligence
• improves relationships with colleagues
• enables good communication and an ability to
influence others without conflict
• enhances reputation within the team and the
organisation
• maintains control
• lowers stress levels
• maintains motivation
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8. Disadvantages of using
Emotional Intelligence
• cannot always be learned, though it can
be developed
• is sometimes dismissed as being just
another management fad
• is ridiculed by people with low levels
of emotional intelligence
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9. The comparison of EI with the
other …
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10. Five Components of EI
1. Self-awareness
2. Self-regulation
3. Motivation
4. Empathy
5. Social skill
‘Intrapersonal
Intelligence’
‘Interpersonal
Intelligence’}
}
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11. Self-AwarenessSelf-Awareness
• Having a deep
understanding of our
emotions, strengths,
weakness, needs, and
drives
• Being honest with
ourselves and the
others
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12. Leaders with Self-AwarenessLeaders with Self-Awareness
• not taking actions which arenot taking actions which are
unsuitable withunsuitable with
organisation's capabilitiesorganisation's capabilities
• encourages to enhance the assetsencourages to enhance the assets
in orderin order
to succeed in obtaining the betterto succeed in obtaining the better
resultsresults
• Self-confidence about anythingSelf-confidence about anything
(e.g. speaking in public)(e.g. speaking in public)
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13. Self-RegulationSelf-Regulation
• Controlling our feeling, moods and emotional
impulses
• Having adaptability and flexibility with challenges
“Take responsibility for your life. If you can't control
what happens, you can at least control how you
respond.”(Sanborn)
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14. Leaders with Self-RegulationLeaders with Self-Regulation
• Think first before taking
an action
• Not easy in getting
angry and panic
• React to any condition
with a smile
 SMILE A WHILESMILE A WHILE 
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15. MotivationMotivation
• Drives which attempt
to achieve beyond
expectations
• A strong desire to
attain goals with
energy and
determination“
““Nothing great was ever achieved without enthusiasm”Nothing great was ever achieved without enthusiasm”
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16. Leaders with MotivationLeaders with Motivation
• Self-motivation
• Be optimistic in
responding the result
whether it is bad or
good
• Remain hopeful and
overcome failure
without frustration
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17. EmpathyEmpathy
• Understanding others
and taking active
interest in their
concerns
• Being sensitive to the
diversity about what
the others feel
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18. Leaders with EmpathyLeaders with Empathy
• Understanding what workers feel and what theyUnderstanding what workers feel and what they
want by being aware of their needs, perspectives,want by being aware of their needs, perspectives,
feelings, concerns, and senses of the developmentalfeelings, concerns, and senses of the developmental
needs of themneeds of them
• Behaving carefully in terms of instructing the staffBehaving carefully in terms of instructing the staff
• Becoming a good listener to employees initiation‟Becoming a good listener to employees initiation‟
without interruptionwithout interruption
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19. Social SkillSocial Skill
• Ability in managing
relationship (no work
will be done alone)
• Sociability and
cooperation with a
purpose and moving
people to the desired
direction
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20. Leaders with Social SkillLeaders with Social Skill
• Working together with the subordinatesWorking together with the subordinates
• Not only just socialising with the followers but alsoNot only just socialising with the followers but also
developing themdeveloping them
• Being supportive and having ability to communicateBeing supportive and having ability to communicate
as well as inspire peopleas well as inspire people
• A proficiency in resolving conflicts, collaboration andA proficiency in resolving conflicts, collaboration and
forming a good team workforming a good team work
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21. Some Gender DifferencesSome Gender Differences
• More willing toMore willing to
compromise socialcompromise social
connectedness forconnectedness for
independenceindependence
• Not as good as women atNot as good as women at
thisthis
• Less adept than womenLess adept than women
overalloverall
• More physiologicallyMore physiologically
overwhelmed by maritaloverwhelmed by marital
conflictconflict
• Greater need forGreater need for
connectednessconnectedness
• Have a wider range ofHave a wider range of
emotionsemotions
• Better at developing socialBetter at developing social
strategies overallstrategies overall
• Better at reading emotionsBetter at reading emotions
• Perhaps more engaged inPerhaps more engaged in
marital conflictmarital conflict
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22. ConclusionConclusion
““Emotional Intelligence is a way ofEmotional Intelligence is a way of
recognising, understanding, and choosingrecognising, understanding, and choosing
how we think, feel, and act.how we think, feel, and act.
It defines how and what we learn;It defines how and what we learn;
it allows us to set priorities; it determinesit allows us to set priorities; it determines
the majority of our daily actions.the majority of our daily actions.
It shapes leaders interactions with‟It shapes leaders interactions with‟
the subordinates andthe subordinates and
understanding of themselves.”understanding of themselves.”
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23. It Doesn't MatterIt Doesn't Matter
Who You Are,Who You Are,
Where You ComeWhere You Come
From. The AbilityFrom. The Ability
To Triumph BeginsTo Triumph Begins
With You. Always.With You. Always.
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