Brand personality refers to the human characteristics associated with a brand that distinguish it from other brands. It is shaped by impressions over time and represents how consumers expect the brand to behave. There are five main factors that describe brand personality: sincerity, excitement, competence, sophistication, and ruggedness. Each factor contains sub-traits that can be measured on a brand personality scale. A brand's personality is developed through strategies and symbolism and helps guide communication efforts to create brand equity and differentiate brands.