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People are easily influenced by their environment and the behaviors of others around them. Our judgments and decisions are often affected by subtle cues in our surroundings that we are not consciously aware of, such as low blood sugar impacting a judge's rulings or French music increasing sales of French wines. To make effective decisions, it is important to consider how external factors may be influencing our thoughts and behaviors without our full realization.
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Chapter 3 perception communication (pp)
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Chapter 3 perception communication (pp)
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Introduction
Every author, I suppose, has in mind a setting in which readers of his or her work could benefit
from having read it. Mine is the proverbial office watercooler, where opinions are shared and
gossip is exchanged. I hope to enrich the vocabulary that people use when they talk about the
judgments and choices of others, the company’s new policies, or a colleague’s investment
decisions. Why be concerned with gossip? Because it is much easier, as well as far more
enjoyable, to identify and label the mistakes of others than to recognize our own. Questioning what
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do it, but we can benefit from the informed opinions of others. Many of us spontaneously anticipate
how friends and colleagues will evaluate our choices; the quality and content of these anticipated
judgments therefore matters. The expectation of intelligent gossip is a powerful motive for serious
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When you are asked what you are thinking about, you can normally answer. You believe you
know what goes on in your mind, which often consists of one conscious thought leading in an
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1. Visual illusions (also called optical illusions) show that the brain can be readily fooled. (1
page)
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b. How can these insights be extended to explain the brain’s role in decision making?
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total)
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b. How can the unconscious brain contribute to an individual’s decision making capability?
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what’s important, which helps compensate for your brain’s tenth-of-a-second processing lag.
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running into obstacles like trees.
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Slides from a presentation given by Liz Calder to a meeting of IIBA UK's London branch on 25 April 2018.
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Slides from a presentation given by Liz Calder to a meeting of IIBA UK's North Branch in Skipton on 12 July 2018
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Perception is the process by which organisms understand their environment through organizing and interpreting sensory information. Perception is influenced by physical, environmental, and learned factors and varies between individuals. It involves three phases - selecting relevant information, organizing it, and interpreting what it means. How information is selected and organized affects how it is interpreted.
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from having read it. Mine is the proverbial office watercooler, where opinions are shared and
gossip is exchanged. I hope to enrich the vocabulary that people use when they talk about the
judgments and choices of others, the company’s new policies, or a colleague’s investment
decisions. Why be concerned with gossip? Because it is much easier, as well as far more
enjoyable, to identify and label the mistakes of others than to recognize our own. Questioning what
we believe and want is difficult at the best of times, and especially difficult when we most need to
do it, but we can benefit from the informed opinions of others. Many of us spontaneously anticipate
how friends and colleagues will evaluate our choices; the quality and content of these anticipated
judgments therefore matters. The expectation of intelligent gossip is a powerful motive for serious
self-criticism, more powerful than New Year resolutions to improve one’s decision making at
work and at home.
To be a good diagnostician, a physician needs to acquire a large set of labels for diseases, each
of which binds an idea of the illness and its symptoms, possible antecedents and causes, possible
developments and consequences, and possible interventions to cure or mitigate the illness.
Learning medicine consists in part of learning the language of medicine. A deeper understanding of
judgments and choices also requires a richer vocabulary than is available in everyday language.
The hope for informed gossip is that there are distinctive patterns in the errors people make.
Systematic errors are known as biases, and they recur predictably in particular circumstances.
When the handsome and confident speaker bounds onto the stage, for example, you can anticipate
that the audience will judge his comments more favorably than he deserves. The availability of a
diagnostic label for this bias—the halo effect—makes it easier to anticipate, recognize, and
understand.
When you are asked what you are thinking about, you can normally answer. You believe you
know what goes on in your mind, which often consists of one conscious thought leading in an
orderly way to another. But that is not the only way the mind works, nor indeed is that the typical
way. Most impressions and thoughts arise in your conscious experience without your knowing how
they got there. You cannot tracryd>e how you came to the belief that there is a lamp on the desk in
front of you, or how you detected a hint of irritation in your spouse’s voice on the telephone, or
how you managed to avoid a threat on the road before you became consciously aware of it. The
mental work that produces impressions, intuitions, and many decisions goes on in silence in our
mind.
Much of the discussion in this book is about biases of intuition. However, the focus on error
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This document provides information about entrepreneurship and personal development. It discusses developing an honest outlook by accepting how much work is required to achieve goals. It also discusses the importance of psychological health and having an honest understanding of one's thoughts, emotions, and behavior. Developing passion and living according to one's core values are presented as keys to success as an entrepreneur.
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In this session, you will be learning about Judgements.
By judging ourselves we ignore the endless complexity of a situation. Judgments can be directed inwards to our own feelings and outwards to other people.
Judgement means we focus on only one half of the coin good or bad
Go with your gut? Or not... understanding unconscious bias at work | Time to ...
Trish Driver, founder and CEO, A New Normal
Visit the CharityComms website to view slides from past events, see what events we have coming up and to check out what else we do: www.charitycomms.org.uk
1. Visual illusions (also called optical illusions) show that the br.pdf
1. Visual illusions (also called optical illusions) show that the brain can be readily fooled. (1
page)
a. What insights do visual illusions offer us regarding the workings of the brain?
b. How can these insights be extended to explain the brain’s role in decision making?
2. One of the most intriguing questions we face when studying how the brain functions in
making decisions is: What role does the unconscious brain play in decision making? (1-2 pages
total)
a. What are the strengths and limitations of the conscious brain in decision making?
b. How can the unconscious brain contribute to an individual’s decision making capability?
c. What do anecdotal accounts—such as those provided by Malcolm Gladwell in Blink—tell us
about the role of the unconscious brain in decision making?
d. What do experimental studies—such as those carried out by Wilson and Dijksterhuis—tell
us?
e. Based on the experimental studies reported in Framing Decisions, what are the merits of
making on-the-spot decisions vs. decisions after substantial deliberation (e.g, by sleeping on a
decision)?
3. Page 104 of Framing Decisions identifies four sets of questions decisions makers need to
address when making decisions of consequence in order to surface potential moral hazard
situations. Explain the rationale underlying each question. If you ask these questions when
deliberating on decisions of consequence, how can you improve the quality of your decision
making? (1-2 pages)
Solution
Answer-1
a. When you look at something, what you’re really seeing is the light that bounced off of it and
entered your eye, which converts the light into electrical impulses that your brain can turn into an
image you can use. The process that takes about a tenth of a second but your eyes receive a
constant stream of light, an incredible amount of information, so it’s really difficult for your
brain to try to focus on everything at once. It would be like trying to take a sip of water from a
firehose. So your brain takes shortcuts, simplifying what you see to help you concentrate on
what’s important, which helps compensate for your brain’s tenth-of-a-second processing lag.
This trait helped early humans survive encounters with fast predators – or at the very least avoid
running into obstacles like trees.
b. a sample of three decision errors. First, the default effectoccurs when people end up
“choosing” different options when allowed not to choose at all, i.e., when a lack of any active
selection returns the default. Impressively, countries that allow individuals to decline being a
potential organ donor have far greater donor pools than countries that allow individuals to
decline not being a potential donor (Johnson & Goldstein, 2003). Second, Dan reports that
physicians are more likely to pull a patient back from scheduled surgery when they discover that
they forgot to test the efficacy of one drug, than when they notice that they overlooked two
drugs. In the latter case, the physicians would need t.
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This document provides an overview of mindset from Alan, an expert. It discusses that mindset comes from family, friends, and experiences. Negative mindsets are stronger in our brain and come from fears of failure. The brain's role is survival and pain avoidance. There are four levels of mindset: survival, stability, success, and significance. Expectations can create a negativity gap. Positive mindset examples are provided. Taking action involves admitting problems, identifying fears/doubts, listing procrastination habits, and committing to a positive mindset and action. Developing new habits takes time through phases. The document emphasizes overcoming fears to follow your dreams.
Random thunks
Chip Evans discusses effective techniques for personal growth and change. He emphasizes that (1) we often perceive things inaccurately and create our own problems, (2) focusing on what we want, rather than avoiding what we don't want, is key to achieving goals and happiness, and (3) increasing self-awareness through observation of our thoughts and beliefs can help us understand how we create our experiences and attract certain people and situations into our lives.
What Is Cognitive Behavioral TherapyCognitive behavioral th
What Is Cognitive Behavioral Therapy?
Cognitive behavioral therapy (CBT) is a form of psychological treatment that has been demonstrated to be effective for a range of problems including depression, anxiety disorders, alcohol and drug use problems, marital problems, eating disorders and severe mental illness. Numerous research studies suggest that CBT leads to significant improvement in functioning and quality of life. In many studies, CBT has been demonstrated to be as effective as, or more effective than, other forms of
psychological
therapy or psychiatric medications.
It is important to emphasize that advances in CBT have been made on the basis of both research and clinical practice. Indeed, CBT is an approach for which there is ample scientific evidence that the methods that have been developed actually produce change. In this manner, CBT differs from many other forms of psychological treatment.
CBT is based on several core principles, including:
1. Psychological problems are based, in part, on faulty or unhelpful ways of thinking.
2. Psychological problems are based, in part, on learned patterns of unhelpful behavior.
3. People suffering from psychological problems can learn better ways of coping with them, thereby relieving their symptoms and becoming more effective in their lives.
CBT treatment usually involves
efforts
to change thinking patterns. These strategies might include:
o Learning to recognize one's distortions in thinking that are creating problems, and then to reevaluate them in light of reality.
o Gaining a better understanding of the behavior and motivation of others.
o Using problem-solving skills to cope with difficult situations.
Many of the most popular and effective cognitive behavioral therapy techniques are applied to what psychologist call cognitive distortion, inaccurate thoughts that reinforce negative thought patterns or emotions. (Grohol,2016)
There are 15 main cognitive distortions that can plague even most balanced thinkers.
1. Filtering refers to the way a person can ignore all the positive and good things in life to focus solely on the negative. It’s the trap of dwelling on a single negative aspect of a situation, even when surrounded by an abundance of good thinks.
2. Polarize thinking/Black-and-white thinking This cognitive distortion is all-or-nothing, never shades of gray. If you don’t perform perfectly in some area, then your may see yourself as a total failure instead of simply recognizing that you may be unskilled in one area.
3. Overgeneralization is thinking a single incident or point in time and using it as the sole piece of evidence for a broad conclusion.
4. Jumping to conclusions. Like overgeneralization, this distortion involves faulty reasoning in how one makes conclusions. Unlike overgeneralizing one incident, jumping to conclusions refers to the tendency to be sure of something without any evidence at all.
For example, we ...
Are you thinking what you think you're thinking
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Knowing how and when to be empathetic helps us be more successful in our professional and personal life. David Swink, SI's Chief Creative Officer, shares how to overcome roadblocks to being empathetic.
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Our future is shaped by our decisions, which are influenced by our thoughts. If we are not aware of it, we are holding thoughts that, unconsciously, will lead to actions we do not need.
Check this proposed simple exercise to become more aware of the daily decisions you are making in life based on the thoughts you hold.
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- 1. Brain Juicer<br />People as social being are copying other’s behaviour (example: 4 to 6 people needed to get 200 people together pointing at the sky)<br />We are all unreliable witnesses of our own reality and behavior. So how do we trust any research? To what extent can we assess ourselves and how honest are we going to be in this assessment?<br />We all have an intuitive judgment of everything we do.<br />System 1 (any operative decision that we make ad hoc) and system 2 (any decision that takes an evaluation and analysis) of the brain. Most is done in system 1. We are in fact feeling machines that sometimes think – not thinking machines that sometimes feel.<br />Basic human emotions that are recognised everywhere and are not culturally loaded.<br />Emotions we express on our faces are universal for everyone.<br />Maximise happiness and surprise in communication.<br />Avoid neutrality! If you feel nothing you do nothing!<br />Example: favourable decision of the judge around meal time. When blood sugar is low we make harsher decision or easier decisions. Easy decision can be done just before lunch. Difficult decisions should not be taken on low blood sugar.<br />Playing French music in wine shop means more French wines r sold. Environment does affect our decisions and the way we feel about them – and we most of the time don’t realize this.<br />Opt in versus opt out. Example: the volume of organs donors is higher in those countries who have to opt out of donating.<br />The presence of someone’s eyes can change our behaviour. When we know we are watched we often do things we would not do otherwise.<br />Book called Little Bets<br />Brand name memory is overestimated, in fact it’s not as important that marketers tend to think. It’s as if you say that someone who's name you don't know cant influence you.<br />Paul Ekman test online, testing if you can see someone lying.<br />Bad emotions associated with the ad are not bad – vivid emotion is what matters. As soon as you emotionally engaged, you respond. If you feel something it triggers your memory.<br />