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BPM Benefits
Realisation
Framework
              Sandeep Johal
Problems

where is the ROI?

they just don’t   understand BPM
you BPM guys are a different department

what’s the point? CEOs don’t care
can’t go beyond   drawing stuff
Solution


Justify, Involve
Define &   Communicate benefits

How?
Farming
Cultivating
Sowing
Harvesting
Distributing
BPM Benefits Realisation Framework



 Cultivating         Sowing   Harvesting   Distributing


               Investing

                                Earning
Simplicity
Cultivating    Sowing    Harvesting      Distributing

Initiative A                Benefit        Benefit
               Benefit        2              3
                 1
Initiative B
                          Initiative C
Interviews




key personnel
Notation
Initiative A

                   Benefit             Benefit
                     1                   2
Initiative B



                             Initiative C


               results chain
Touch of genius...




discover   commonalities
Applied




1     2       3

3 case studies
Overall Results
Modelling
                                  System in

  Sought &
                  Cultivating
                    Preparing
                                    Place                                 Sowing
                                                                           Sowing
  Configure
 Modelling Tool




Develop Process
                                                                                                Process
  Architecture    Consistency                 As-Is Modelling      Process Analysis
                                                                                              Improveme
    Desgin




Develop Process
 Methodology
                                                                                  Shared
                                                        Process                  Process
                                                       Knowledge                Understandi
                                                                                    ng
  Tool usage        Skilled
   training        Personnel



                                                                                                 Proce
                                                                                               Measure
   Project
 Management




  Governance
                     Defined
                   Accountabili
                       ty

Appoint Process
   Owners
Uses              (2) (3)
                     Communication




Cultivating          Sowing         Harvesting     Distributing


         Modelling             To-Be
         System in            Process        New As-Is
           place              agreed          derived
Uses (1)         (3)
                      Iteration works




Cultivating         Sowing    Harvesting   Distributing


              Investing

                                Earning
Uses (1) (2)
                          Frequency saves



                                                        Distributing
                                    Harvesting       Distributing
                     Sowing       Harvesting       Distributing
Cultivating         Sowing       Harvesting      Distributing


              Investing

                                   Earning
Other Uses
  Simple | Quick | Succinct | Intuitive

Forensics
Monitoring
Road map
Guide
Governance
Want the full story?
Paper available
One-on-one sessions
Happy to have a chat...

                            Sandeep Johal
                 s.johal@leonardo.com.au

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BPM Benefits Realisation Framework

  • 2. Problems where is the ROI? they just don’t understand BPM you BPM guys are a different department what’s the point? CEOs don’t care can’t go beyond drawing stuff
  • 3. Solution Justify, Involve Define & Communicate benefits How?
  • 9. BPM Benefits Realisation Framework Cultivating Sowing Harvesting Distributing Investing Earning
  • 10. Simplicity Cultivating Sowing Harvesting Distributing Initiative A Benefit Benefit Benefit 2 3 1 Initiative B Initiative C
  • 12. Notation Initiative A Benefit Benefit 1 2 Initiative B Initiative C results chain
  • 14. Applied 1 2 3 3 case studies
  • 16. Modelling System in Sought & Cultivating Preparing Place Sowing Sowing Configure Modelling Tool Develop Process Process Architecture Consistency As-Is Modelling Process Analysis Improveme Desgin Develop Process Methodology Shared Process Process Knowledge Understandi ng Tool usage Skilled training Personnel Proce Measure Project Management Governance Defined Accountabili ty Appoint Process Owners
  • 17. Uses (2) (3) Communication Cultivating Sowing Harvesting Distributing Modelling To-Be System in Process New As-Is place agreed derived
  • 18. Uses (1) (3) Iteration works Cultivating Sowing Harvesting Distributing Investing Earning
  • 19. Uses (1) (2) Frequency saves Distributing Harvesting Distributing Sowing Harvesting Distributing Cultivating Sowing Harvesting Distributing Investing Earning
  • 20. Other Uses Simple | Quick | Succinct | Intuitive Forensics Monitoring Road map Guide Governance
  • 21. Want the full story? Paper available One-on-one sessions Happy to have a chat... Sandeep Johal s.johal@leonardo.com.au