This document discusses BP's need to improve its public image following the 2010 Gulf of Mexico oil spill. It recommends that BP utilize search engine optimization (SEO), social media platforms like Facebook, and Google advertising to connect with consumers and inform them of BP's efforts to help the Gulf economy and environment. Specifically, the document suggests BP use SEO to direct consumers to informational websites instead of BP's main site, and use Google Adwords to understand consumer clicks and gauge the popularity of sites presented to consumers. The goal is to help BP rebuild trust and maintain customers by better understanding consumer needs.