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www.InfoPlexSTP.com Help Desk      Service Dispatch      Vendor InfoPlexSTP © 2011
What we do Enable automated communication between Help Desks and Service Dispatch systems to one or many service vendors regardless of your architecture.   We eliminate integration and cost risks. InfoPlexSTP monitors 24/7 to help your vendors deliver within their SLAs. www.InfoPlexSTP.com
Service Request Automation Our STP delivers seamless service requests between you and your service vendors Reliable  24/7 Support Cost Effective Multiple Vendors Supported Easy Change Management www.InfoPlexSTP.com
Customers - Vendors www.InfoPlexSTP.com
Customers - Vendors www.InfoPlexSTP.com
Customers - Vendors www.InfoPlexSTP.com
Customer Comments “InfoPlexSTP has taken the risk and cost out of our help desk – service dispatch to vendor process.”   “In health care, our service requests must happen quickly. InfoPlexSTP’s system enables reliable service dispatch and accountability.”   www.InfoPlexSTP.com
Process Flow www.InfoPlexSTP.com Your  Help Desk InfoPlexSTP Dell others IBM NCR Multiple Connections  Made Easy
You Pick The Architecture www.InfoPlexSTP.com It is the Service Transaction Portal that connects your architecture to one or many different         service vendors.
ROI - Payback Help Desk calls average $25.00 each Eliminate 1000 annually  Saving $25,000.00 annually This means it takes less than 12 months for InfoPlexSTP to pay for its self Ask us today how we can help you www.InfoPlexSTP.com
Mobile Dispatch and Response Faster response times and accountability www.InfoPlexSTP.com
Fault Tolerance – Dual Data CentersOregon & Utah Highly Reliable – Mirrored Systems www.InfoPlexSTP.com
Next Steps Is your call flow process keeping up? Is cost reduction important to your company? Is reducing service request processing time important? Yes, Yes, Yes = talk to us today Email us sales@InfoPlexSTP.com www.InfoPlexSTP.com

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Booth Loop Presentation

  • 1. www.InfoPlexSTP.com Help Desk Service Dispatch Vendor InfoPlexSTP © 2011
  • 2. What we do Enable automated communication between Help Desks and Service Dispatch systems to one or many service vendors regardless of your architecture.  We eliminate integration and cost risks. InfoPlexSTP monitors 24/7 to help your vendors deliver within their SLAs. www.InfoPlexSTP.com
  • 3. Service Request Automation Our STP delivers seamless service requests between you and your service vendors Reliable 24/7 Support Cost Effective Multiple Vendors Supported Easy Change Management www.InfoPlexSTP.com
  • 4. Customers - Vendors www.InfoPlexSTP.com
  • 5. Customers - Vendors www.InfoPlexSTP.com
  • 6. Customers - Vendors www.InfoPlexSTP.com
  • 7. Customer Comments “InfoPlexSTP has taken the risk and cost out of our help desk – service dispatch to vendor process.” “In health care, our service requests must happen quickly. InfoPlexSTP’s system enables reliable service dispatch and accountability.” www.InfoPlexSTP.com
  • 8. Process Flow www.InfoPlexSTP.com Your Help Desk InfoPlexSTP Dell others IBM NCR Multiple Connections Made Easy
  • 9. You Pick The Architecture www.InfoPlexSTP.com It is the Service Transaction Portal that connects your architecture to one or many different service vendors.
  • 10. ROI - Payback Help Desk calls average $25.00 each Eliminate 1000 annually Saving $25,000.00 annually This means it takes less than 12 months for InfoPlexSTP to pay for its self Ask us today how we can help you www.InfoPlexSTP.com
  • 11. Mobile Dispatch and Response Faster response times and accountability www.InfoPlexSTP.com
  • 12. Fault Tolerance – Dual Data CentersOregon & Utah Highly Reliable – Mirrored Systems www.InfoPlexSTP.com
  • 13. Next Steps Is your call flow process keeping up? Is cost reduction important to your company? Is reducing service request processing time important? Yes, Yes, Yes = talk to us today Email us sales@InfoPlexSTP.com www.InfoPlexSTP.com