Join us for our monthly Sydney Salesforce Community Meetup this May! This time we are going to focus on a critical aspect of Salesforce implementation and management: User Adoption and New Training Technologies.
We're thrilled to have Alice from TrainTheCrowd as our guest speaker. With her vast experience in training and development within the Salesforce ecosystem, she will guide us through an insightful session that will leave you with actionable strategies and a deeper understanding of the user adoption process.Identifying Blockers to User Adoption: Alice will walk us through the process of identifying and addressing obstacles that hinder user adoption. She will share her insights on utilizing tools like user behaviour tracking and survey tools for understanding and improving user engagement.
Gamification and the power of boosting engagement: Steve SimsBen Gilchriest
Presentation from a recent, joint Capgemini - Badgeville event in Sydney, Australia on the role of enterprise gamification in digital transformation.
This presentation, from Steve Sims, VP of Badgeville's Behaviour Lab, focuses on how gamification can boost engagement. It covers the background theory to game design and worked examples with real results that supports the theory.
Capgemini Australia's Digital Transformation practice, focused on helping our clients find, size and catalyse digital opportunities, and Badgeville, the #1 gamification and behaviour management platform, work in partnership to leverage innovative gamification techniques to accelerate digital transformation in major organizations by engaging, rewarding and motivating employees and customers.
Webinar: Technology and Scale In Microenterprise: Lessons Learned From Gramee...TechSoup
In its 10th anniversary year, Grameen America is reaching the milestone of investing $1 billion in the businesses of more than 100,000 low-income women entrepreneurs. The microfinance organization is on an upward and continued trajectory of growth, and they have been able to expand due to a number of factors that include investing in strong leadership, highly-skilled human capital, a culture of innovation, and, not least of all, technological platforms and tools that facilitate efficiency and financial sustainability. Join us for a conversation with Grameen America, funders, and microenterprise leaders as we discuss technology and growth in the microfinance sector. We’ll discuss:
1. Partnering for scale
2. Technology platforms that enable product delivery, digitization of operations, and a seamless customer experience
3. Lesson learned on a journey to expansion
To be successful, digital transformation needs to have a clear focus on value. It also needs to be based upon insight and experience.
At CGI, we have a way to help you solve this challenge.
Get in touch at mario.de.luca@cgi.com
TechFuGees Australia occurred on the 28th & 29th of November 2015 at Liverpool city Library with the Goal of bringing out the Sydney Tech community to help develop tech solutions to allow new migrants to quickly and easily settle into the Australian community.
For more information: check out our event report on DevPost:
http://bit.ly/1OjZJCv
Unlocking your community potential with digital
- By Steve Haines – Neighbourly
The pace of technology is moving fast and there are endless opportunities to use it to help connect people, gain new sources of support and resources, and tell your story to engage supporters. But small charities and community groups are often benefiting least from these opportunities. This workshop will showcase the best of these technologies, draw together case studies, helpful advice and tips, and help you get the most out of these new tools to deliver greater impact.
Gamification and the power of boosting engagement: Steve SimsBen Gilchriest
Presentation from a recent, joint Capgemini - Badgeville event in Sydney, Australia on the role of enterprise gamification in digital transformation.
This presentation, from Steve Sims, VP of Badgeville's Behaviour Lab, focuses on how gamification can boost engagement. It covers the background theory to game design and worked examples with real results that supports the theory.
Capgemini Australia's Digital Transformation practice, focused on helping our clients find, size and catalyse digital opportunities, and Badgeville, the #1 gamification and behaviour management platform, work in partnership to leverage innovative gamification techniques to accelerate digital transformation in major organizations by engaging, rewarding and motivating employees and customers.
Webinar: Technology and Scale In Microenterprise: Lessons Learned From Gramee...TechSoup
In its 10th anniversary year, Grameen America is reaching the milestone of investing $1 billion in the businesses of more than 100,000 low-income women entrepreneurs. The microfinance organization is on an upward and continued trajectory of growth, and they have been able to expand due to a number of factors that include investing in strong leadership, highly-skilled human capital, a culture of innovation, and, not least of all, technological platforms and tools that facilitate efficiency and financial sustainability. Join us for a conversation with Grameen America, funders, and microenterprise leaders as we discuss technology and growth in the microfinance sector. We’ll discuss:
1. Partnering for scale
2. Technology platforms that enable product delivery, digitization of operations, and a seamless customer experience
3. Lesson learned on a journey to expansion
To be successful, digital transformation needs to have a clear focus on value. It also needs to be based upon insight and experience.
At CGI, we have a way to help you solve this challenge.
Get in touch at mario.de.luca@cgi.com
TechFuGees Australia occurred on the 28th & 29th of November 2015 at Liverpool city Library with the Goal of bringing out the Sydney Tech community to help develop tech solutions to allow new migrants to quickly and easily settle into the Australian community.
For more information: check out our event report on DevPost:
http://bit.ly/1OjZJCv
Unlocking your community potential with digital
- By Steve Haines – Neighbourly
The pace of technology is moving fast and there are endless opportunities to use it to help connect people, gain new sources of support and resources, and tell your story to engage supporters. But small charities and community groups are often benefiting least from these opportunities. This workshop will showcase the best of these technologies, draw together case studies, helpful advice and tips, and help you get the most out of these new tools to deliver greater impact.
Support your project online and socially workshopCourtney Ireland
Unlocking your community potential with digital
By Steve Haines – Neighbourly
The pace of technology is moving fast and there are endless opportunities to use it to help connect people, gain new sources of support and resources, and tell your story to engage supporters. But small charities and community groups are often benefiting least from these opportunities. This workshop will showcase the best of these technologies, draw together case studies, helpful advice and tips, and help you get the most out of these new tools to deliver greater impact.
TPP Finance Seminar 2019 - Embracing Digital ChangeTPP Recruitment
Our guest speakers Jon Curry & Nicolas Raynaud, WaterAid discuss:
- Context – digital transformation
- Opportunities and impact
- WaterAid experience to date – changes to the IT and Finance functions, achieved and envisaged
What Is Digital Transformation and How Can Nonprofits Benefit?TechSoup
Not sure how to take your organization through a digital transformation? Join us for this 60-minute webinar with Sean Harris, principal business solutions strategist of VMware. This session will examine the various forms of technology-led transformation, with examples from the nonprofit sector. It will also explore how digital transformation can help organizations be more effective in delivering their mission and can offer greater impact for the organization and its donors, volunteers, and beneficiaries.
User experience (UX) matters - EventIt Learning Zone 2016Border Crossing UX
How using UX design techniques will improve the experience of your attendees, exhibitors and sponsors - throughout the lifecycle of your event. Given at EventIt 2016
Digital Transformation: What it is and how to get thereEconsultancy
Digital Transformation: What it is and how to get there.
Authored by Econsultancy CEO Ashley Friedlein, this presentation on the topic of 'Digital Transformation', is broken down into six sections covering:
1. Digital Transformation - what it is and recent data and research on the topic
2. Strategy - what a digital strategy should include
3. Technology - the challenges of technology and the skills gap
4. People - looking at organisational structure, culture, roles & responsibilities, environment recquired
5. Process - how to address the speed, innovation and agility required
6. Business Transformation - how digital transformation is actually business transformation
The future of customer support is AI-driven automation. Soon, we’ll interact conversationally with bots that know who we are and how to fix our problem right the first time. Soon, the capabilities of virtual agents will far exceed those of today’s best humans. We’ll receive support that is more reliable than friends, more accurate than social media, and less frustrating than waiting on hold.
In this session, we’ll discuss how artificial intelligence is impacting IT. We’ll cover research trends, technical challenges, and the cultural implications of AI-driven automation. We’ll also discuss how AI and natural language processing (NLP) can be used to improve KPIs like MTTR, FCR, cost per ticket, and customer satisfaction.
You'll leave better informed, less frightened, and armed with actionable advice to help you spearhead your team's vision for the future of IT.
Queen’s University Belfast - Digital Governance Framework
Overview of the Digital Governance Framework and Change Management framework a - the basis of our distributed content & centralised support model
Framework developed on themes by Lisa Welchman @lwelchman Kristina Podnar @kpodnar presented at Digital Governance Masterclass: Digital Governance by Design presented by ActiveStandards, London - Tuesday, April 28, 2015 at GRAND CONNAUGHT ROOMS, London, UK
Tap Chapters as a Member Engagement ChannelBillhighway
Are you meeting your members where they’re at in their career? Are your chapters? We know depending on the stage of their career, your members have different needs and wants. This virtual workshop is a deep dive into what the data tells us on membership needs, loyalty and behavior. Tapping the data, we'll create a strategy you can share with your chapters to generate engagement and value based on their career stage. In this virtual workshop, we cover ways your chapters can better prepare volunteers to be the face of your association and engage the next big wave of individuals starting their careers or reinventing themselves.
Closing the CX Gap: Moving Towards 'Response Agility'Acquia
73% of Americans believe customer experience is a crucial factor in their purchasing decision. While
80% of leaders believe they deliver a superior customer experience, only 8% of customers agree.
Operationalizing a unified customer experience that reflects the purpose & manner of the brand is a top priority for most organizations today. But how do you break down the barriers that stand in the way of a superior customer experience?
Join our webinar as we dissect these challenges that many organizations face:
- How to set up the back-stage of the experience
- How to break down silos and ensure the right players are at the table
- How to enable agility and embrace a greater degree of risk
- Lastly, how to govern and measure the integrity of the experience when multiple business units are involved
How Recreation Management Software Can Streamline Your Operations.pptxwottaspaceseo
Recreation management software streamlines operations by automating key tasks such as scheduling, registration, and payment processing, reducing manual workload and errors. It provides centralized management of facilities, classes, and events, ensuring efficient resource allocation and facility usage. The software offers user-friendly online portals for easy access to bookings and program information, enhancing customer experience. Real-time reporting and data analytics deliver insights into attendance and preferences, aiding in strategic decision-making. Additionally, effective communication tools keep participants and staff informed with timely updates. Overall, recreation management software enhances efficiency, improves service delivery, and boosts customer satisfaction.
Enhancing Research Orchestration Capabilities at ORNL.pdfGlobus
Cross-facility research orchestration comes with ever-changing constraints regarding the availability and suitability of various compute and data resources. In short, a flexible data and processing fabric is needed to enable the dynamic redirection of data and compute tasks throughout the lifecycle of an experiment. In this talk, we illustrate how we easily leveraged Globus services to instrument the ACE research testbed at the Oak Ridge Leadership Computing Facility with flexible data and task orchestration capabilities.
Support your project online and socially workshopCourtney Ireland
Unlocking your community potential with digital
By Steve Haines – Neighbourly
The pace of technology is moving fast and there are endless opportunities to use it to help connect people, gain new sources of support and resources, and tell your story to engage supporters. But small charities and community groups are often benefiting least from these opportunities. This workshop will showcase the best of these technologies, draw together case studies, helpful advice and tips, and help you get the most out of these new tools to deliver greater impact.
TPP Finance Seminar 2019 - Embracing Digital ChangeTPP Recruitment
Our guest speakers Jon Curry & Nicolas Raynaud, WaterAid discuss:
- Context – digital transformation
- Opportunities and impact
- WaterAid experience to date – changes to the IT and Finance functions, achieved and envisaged
What Is Digital Transformation and How Can Nonprofits Benefit?TechSoup
Not sure how to take your organization through a digital transformation? Join us for this 60-minute webinar with Sean Harris, principal business solutions strategist of VMware. This session will examine the various forms of technology-led transformation, with examples from the nonprofit sector. It will also explore how digital transformation can help organizations be more effective in delivering their mission and can offer greater impact for the organization and its donors, volunteers, and beneficiaries.
User experience (UX) matters - EventIt Learning Zone 2016Border Crossing UX
How using UX design techniques will improve the experience of your attendees, exhibitors and sponsors - throughout the lifecycle of your event. Given at EventIt 2016
Digital Transformation: What it is and how to get thereEconsultancy
Digital Transformation: What it is and how to get there.
Authored by Econsultancy CEO Ashley Friedlein, this presentation on the topic of 'Digital Transformation', is broken down into six sections covering:
1. Digital Transformation - what it is and recent data and research on the topic
2. Strategy - what a digital strategy should include
3. Technology - the challenges of technology and the skills gap
4. People - looking at organisational structure, culture, roles & responsibilities, environment recquired
5. Process - how to address the speed, innovation and agility required
6. Business Transformation - how digital transformation is actually business transformation
The future of customer support is AI-driven automation. Soon, we’ll interact conversationally with bots that know who we are and how to fix our problem right the first time. Soon, the capabilities of virtual agents will far exceed those of today’s best humans. We’ll receive support that is more reliable than friends, more accurate than social media, and less frustrating than waiting on hold.
In this session, we’ll discuss how artificial intelligence is impacting IT. We’ll cover research trends, technical challenges, and the cultural implications of AI-driven automation. We’ll also discuss how AI and natural language processing (NLP) can be used to improve KPIs like MTTR, FCR, cost per ticket, and customer satisfaction.
You'll leave better informed, less frightened, and armed with actionable advice to help you spearhead your team's vision for the future of IT.
Queen’s University Belfast - Digital Governance Framework
Overview of the Digital Governance Framework and Change Management framework a - the basis of our distributed content & centralised support model
Framework developed on themes by Lisa Welchman @lwelchman Kristina Podnar @kpodnar presented at Digital Governance Masterclass: Digital Governance by Design presented by ActiveStandards, London - Tuesday, April 28, 2015 at GRAND CONNAUGHT ROOMS, London, UK
Tap Chapters as a Member Engagement ChannelBillhighway
Are you meeting your members where they’re at in their career? Are your chapters? We know depending on the stage of their career, your members have different needs and wants. This virtual workshop is a deep dive into what the data tells us on membership needs, loyalty and behavior. Tapping the data, we'll create a strategy you can share with your chapters to generate engagement and value based on their career stage. In this virtual workshop, we cover ways your chapters can better prepare volunteers to be the face of your association and engage the next big wave of individuals starting their careers or reinventing themselves.
Closing the CX Gap: Moving Towards 'Response Agility'Acquia
73% of Americans believe customer experience is a crucial factor in their purchasing decision. While
80% of leaders believe they deliver a superior customer experience, only 8% of customers agree.
Operationalizing a unified customer experience that reflects the purpose & manner of the brand is a top priority for most organizations today. But how do you break down the barriers that stand in the way of a superior customer experience?
Join our webinar as we dissect these challenges that many organizations face:
- How to set up the back-stage of the experience
- How to break down silos and ensure the right players are at the table
- How to enable agility and embrace a greater degree of risk
- Lastly, how to govern and measure the integrity of the experience when multiple business units are involved
Similar to Boosting Salesforce User Adoption.pptx (20)
How Recreation Management Software Can Streamline Your Operations.pptxwottaspaceseo
Recreation management software streamlines operations by automating key tasks such as scheduling, registration, and payment processing, reducing manual workload and errors. It provides centralized management of facilities, classes, and events, ensuring efficient resource allocation and facility usage. The software offers user-friendly online portals for easy access to bookings and program information, enhancing customer experience. Real-time reporting and data analytics deliver insights into attendance and preferences, aiding in strategic decision-making. Additionally, effective communication tools keep participants and staff informed with timely updates. Overall, recreation management software enhances efficiency, improves service delivery, and boosts customer satisfaction.
Enhancing Research Orchestration Capabilities at ORNL.pdfGlobus
Cross-facility research orchestration comes with ever-changing constraints regarding the availability and suitability of various compute and data resources. In short, a flexible data and processing fabric is needed to enable the dynamic redirection of data and compute tasks throughout the lifecycle of an experiment. In this talk, we illustrate how we easily leveraged Globus services to instrument the ACE research testbed at the Oak Ridge Leadership Computing Facility with flexible data and task orchestration capabilities.
Globus Connect Server Deep Dive - GlobusWorld 2024Globus
We explore the Globus Connect Server (GCS) architecture and experiment with advanced configuration options and use cases. This content is targeted at system administrators who are familiar with GCS and currently operate—or are planning to operate—broader deployments at their institution.
In 2015, I used to write extensions for Joomla, WordPress, phpBB3, etc and I ...Juraj Vysvader
In 2015, I used to write extensions for Joomla, WordPress, phpBB3, etc and I didn't get rich from it but it did have 63K downloads (powered possible tens of thousands of websites).
Understanding Globus Data Transfers with NetSageGlobus
NetSage is an open privacy-aware network measurement, analysis, and visualization service designed to help end-users visualize and reason about large data transfers. NetSage traditionally has used a combination of passive measurements, including SNMP and flow data, as well as active measurements, mainly perfSONAR, to provide longitudinal network performance data visualization. It has been deployed by dozens of networks world wide, and is supported domestically by the Engagement and Performance Operations Center (EPOC), NSF #2328479. We have recently expanded the NetSage data sources to include logs for Globus data transfers, following the same privacy-preserving approach as for Flow data. Using the logs for the Texas Advanced Computing Center (TACC) as an example, this talk will walk through several different example use cases that NetSage can answer, including: Who is using Globus to share data with my institution, and what kind of performance are they able to achieve? How many transfers has Globus supported for us? Which sites are we sharing the most data with, and how is that changing over time? How is my site using Globus to move data internally, and what kind of performance do we see for those transfers? What percentage of data transfers at my institution used Globus, and how did the overall data transfer performance compare to the Globus users?
Providing Globus Services to Users of JASMIN for Environmental Data AnalysisGlobus
JASMIN is the UK’s high-performance data analysis platform for environmental science, operated by STFC on behalf of the UK Natural Environment Research Council (NERC). In addition to its role in hosting the CEDA Archive (NERC’s long-term repository for climate, atmospheric science & Earth observation data in the UK), JASMIN provides a collaborative platform to a community of around 2,000 scientists in the UK and beyond, providing nearly 400 environmental science projects with working space, compute resources and tools to facilitate their work. High-performance data transfer into and out of JASMIN has always been a key feature, with many scientists bringing model outputs from supercomputers elsewhere in the UK, to analyse against observational or other model data in the CEDA Archive. A growing number of JASMIN users are now realising the benefits of using the Globus service to provide reliable and efficient data movement and other tasks in this and other contexts. Further use cases involve long-distance (intercontinental) transfers to and from JASMIN, and collecting results from a mobile atmospheric radar system, pushing data to JASMIN via a lightweight Globus deployment. We provide details of how Globus fits into our current infrastructure, our experience of the recent migration to GCSv5.4, and of our interest in developing use of the wider ecosystem of Globus services for the benefit of our user community.
Innovating Inference - Remote Triggering of Large Language Models on HPC Clus...Globus
Large Language Models (LLMs) are currently the center of attention in the tech world, particularly for their potential to advance research. In this presentation, we'll explore a straightforward and effective method for quickly initiating inference runs on supercomputers using the vLLM tool with Globus Compute, specifically on the Polaris system at ALCF. We'll begin by briefly discussing the popularity and applications of LLMs in various fields. Following this, we will introduce the vLLM tool, and explain how it integrates with Globus Compute to efficiently manage LLM operations on Polaris. Attendees will learn the practical aspects of setting up and remotely triggering LLMs from local machines, focusing on ease of use and efficiency. This talk is ideal for researchers and practitioners looking to leverage the power of LLMs in their work, offering a clear guide to harnessing supercomputing resources for quick and effective LLM inference.
Accelerate Enterprise Software Engineering with PlatformlessWSO2
Key takeaways:
Challenges of building platforms and the benefits of platformless.
Key principles of platformless, including API-first, cloud-native middleware, platform engineering, and developer experience.
How Choreo enables the platformless experience.
How key concepts like application architecture, domain-driven design, zero trust, and cell-based architecture are inherently a part of Choreo.
Demo of an end-to-end app built and deployed on Choreo.
Into the Box Keynote Day 2: Unveiling amazing updates and announcements for modern CFML developers! Get ready for exciting releases and updates on Ortus tools and products. Stay tuned for cutting-edge innovations designed to boost your productivity.
Enterprise Resource Planning System includes various modules that reduce any business's workload. Additionally, it organizes the workflows, which drives towards enhancing productivity. Here are a detailed explanation of the ERP modules. Going through the points will help you understand how the software is changing the work dynamics.
To know more details here: https://blogs.nyggs.com/nyggs/enterprise-resource-planning-erp-system-modules/
Globus Compute wth IRI Workflows - GlobusWorld 2024Globus
As part of the DOE Integrated Research Infrastructure (IRI) program, NERSC at Lawrence Berkeley National Lab and ALCF at Argonne National Lab are working closely with General Atomics on accelerating the computing requirements of the DIII-D experiment. As part of the work the team is investigating ways to speedup the time to solution for many different parts of the DIII-D workflow including how they run jobs on HPC systems. One of these routes is looking at Globus Compute as a way to replace the current method for managing tasks and we describe a brief proof of concept showing how Globus Compute could help to schedule jobs and be a tool to connect compute at different facilities.
SOCRadar Research Team: Latest Activities of IntelBrokerSOCRadar
The European Union Agency for Law Enforcement Cooperation (Europol) has suffered an alleged data breach after a notorious threat actor claimed to have exfiltrated data from its systems. Infamous data leaker IntelBroker posted on the even more infamous BreachForums hacking forum, saying that Europol suffered a data breach this month.
The alleged breach affected Europol agencies CCSE, EC3, Europol Platform for Experts, Law Enforcement Forum, and SIRIUS. Infiltration of these entities can disrupt ongoing investigations and compromise sensitive intelligence shared among international law enforcement agencies.
However, this is neither the first nor the last activity of IntekBroker. We have compiled for you what happened in the last few days. To track such hacker activities on dark web sources like hacker forums, private Telegram channels, and other hidden platforms where cyber threats often originate, you can check SOCRadar’s Dark Web News.
Stay Informed on Threat Actors’ Activity on the Dark Web with SOCRadar!
Quarkus Hidden and Forbidden ExtensionsMax Andersen
Quarkus has a vast extension ecosystem and is known for its subsonic and subatomic feature set. Some of these features are not as well known, and some extensions are less talked about, but that does not make them less interesting - quite the opposite.
Come join this talk to see some tips and tricks for using Quarkus and some of the lesser known features, extensions and development techniques.
Custom Healthcare Software for Managing Chronic Conditions and Remote Patient...Mind IT Systems
Healthcare providers often struggle with the complexities of chronic conditions and remote patient monitoring, as each patient requires personalized care and ongoing monitoring. Off-the-shelf solutions may not meet these diverse needs, leading to inefficiencies and gaps in care. It’s here, custom healthcare software offers a tailored solution, ensuring improved care and effectiveness.
Unleash Unlimited Potential with One-Time Purchase
BoxLang is more than just a language; it's a community. By choosing a Visionary License, you're not just investing in your success, you're actively contributing to the ongoing development and support of BoxLang.
Navigating the Metaverse: A Journey into Virtual Evolution"Donna Lenk
Join us for an exploration of the Metaverse's evolution, where innovation meets imagination. Discover new dimensions of virtual events, engage with thought-provoking discussions, and witness the transformative power of digital realms."
Listen to the keynote address and hear about the latest developments from Rachana Ananthakrishnan and Ian Foster who review the updates to the Globus Platform and Service, and the relevance of Globus to the scientific community as an automation platform to accelerate scientific discovery.
2. We would like to begin by
acknowledging the Traditional
Owners of the land on which
we meet today, the Gadigal
people of the Eora Nation,
and recognise their
continuing connection to
land, waters and culture.
We pay our respects to Elders
past and present.
Artwork: ‘Bring Country Together’ Riki Salam
Budyeri kamaru
3. Cam Clarkson
Sydney Community Group Co-Lead
Mia Pacey
Sydney Community Group Co-Lead
Simon Gascoigne
Sydney Community Group Co-Lead
6. Rise of
user
adoption
technology How Digital Adoption Platforms
are changing the way we
approach user adoption
Presented by TrainTheCrowd / May
2023
17. Scenario
TheRocketCrowd has introduced a new ‘Case’ record type to
capture issues/feedback related to the quality of customer service.
Requirements
To get support workers using the new case record type, you need
to:
• Communicate to let users know there is a new record type
• Educate users on how it should be used as part of the case
process
• Provide users with access to ongoing support
Assignment #1:
Introduce new record
type
22. Scenario
The sales team is not entering enough
opportunities.
Requirement
Determine why this is happening, for example:
• Do we need a new sales team?
• Have the market conditions changed?
• Is there an issue with our system/process?
Assignment #2
Identify the
problem
24. Whatfix Product Analytics
Are people completing
the process?
User Actions
How are people
using it?
User Journeys
Which users are
struggling?
Funnel Insights + Cohorts
29. Scenario
You have identified a group of users who are dropping off after clicking
‘New’
opportunity and want to provide them with additional support.
Requirement
Provide help on the opportunity page as follows:
• Communicate to let users know there is help available
• Educate users on how to complete the fields on an opportunity
• Provide users with access to ongoing support
Assignment #3
Solve the
problem
30. Whatfix Digital Adoption Platform
Communicate
Popup
Educate
Flow, Tool tip,
Beacon, Auto pre-fill,
Task list
Support
Self-help
menu
