This document summarizes the results of perception and quality surveys conducted about Bluestone Academy, a cosmetology school. The perception survey found that most respondents were younger students aged 18-22 and female. While many had not used Bluestone's services before, nearly half had heard of the school. The quality survey found that most past clients would return to or recommend Bluestone based on flexible hours, comfortable service, and overall high quality ratings. Most feedback was positive, with a few comments about negative hair experiences. The surveys provide insight into student views of Bluestone and perception of their service quality.
Philosophy 101NameFall 2017Midterm #2Due in class.docxmattjtoni51554
Philosophy 101 Name:
Fall 2017
Midterm #2
Due in class: December 6 th 9:00 AM
No late papers accepted. No online submissions.
Answer each of the following questions to the best of your abilities. Be sure to answer completely and write your answers in complete sentences. Type and double space your answers.
1. What is the difference between rationalism and empiricism?
2. What was Descartes’ method? How did it work?
3. What was Hume’s theory of causation?
4. What was the implication of Hume’s theory of causation?
5. How did Kant respond to Hume?
6. Explain the way Kant’s response to Hume led to philosophers to begin focusing on the human subject in a new way.
Findings
Survey Results
The results of the Breeze Way Café surveys will provide a helpful data and information pertaining to the following subjects:
· Age. The average customer age
· Visits. We asked the customers how frequent you visit the Breeze way café.
· Menu. Asking the costumer for their understanding of the menu, what did they order and if they were pleased with the product(s) they ordered.
· Waiting Time. Survey participants were asked “How long did you wait for your food?” and were they happy with they waiting time.
· Amount of Money Spent.
· Café Criteria. Asking the customers to rate Breeze Way Café in seven different categories: (1) Quality of the products served, (2) taste, (3) atmosphere, (4) price of menu items, (5) cleanliness, (6) variety of options offered, (7) Customer service. These categories will give Breeze Way Café helpful feedback on which categories need to improvement.
Survey Results Analysis
We have collected 47 completed surveys and complied the results into graphs.
Age
We asked the customers on the surveys their age. The age range options were, age 18-24, 25-34, 35-49, 50-60, and 61 and over.
The two highest percentages of the Breeze Way Café customer are 32% were aged 35-49 and 26% aged 25-34. The middle 19% aged 50-60. The lowest are 11% aged 61 and over and 13% 18-24 aged. The results on age will be in figure 1.
Figure 1:
Visits
We asked the customers on the survey on how often they frequent visit Breeze Way Café. The options on the survey were, one or more times a week, a few times a month, a few times a year, and this is my first visit.
The results of the surveys will help Breeze Way Café whether the café is active or not.
The survey results were 51% visit one or more times a week, and 19% a few times a month. 17% customers first time visiting Breeze Way Café, leaving 13% visiting few times a year. Which means there are a good percentage those customers are visiting frequently. You can see the chart in figure 2.
Figure2:
Menu
On the survey a question were asked the customers if they understood the menu easily, and if they were pleased with their order.
It will help Breeze Way Café with their products that they are serving the customers, if they.
Exercise 7-1 Q # 10 Number of faculty. the numbers of faculty .docxgitagrimston
Exercise 7-1
Q # 10
Number of faculty. the numbers of faculty at 32 randomly selected state-controlled colleges and universities with enrollment under 12,000 students are shown below. use these data to estimate the mean number of faculty at all state-controlled colleges and universities with enrollment under 12,000 with 92% confidence. assume .
211
384
396
211
224
337
395
121
356
621
367
408
515
280
289
180
431
176
318
836
203
374
224
121
412
134
539
471
638
425
159
324
Q # 14
Number of jobs. a sociologist found that in a sample of 50 retired men, the average number of jobs they had during their lifetimes was 7.2. the population standard deviation is 2.1.
a. find the best point to estimate of the population men.
b.find the 95 % confidence interval of the mean number of jobs.
c.find the 99% confidence interval of the mean number of jobs.
d. which is smaller? explain why.
Q # 18
Day care tuition. a random sample of 50 four-year-olds attending day care centers provided a yearly tuition average of $3987 and the population standard deviation of $630. find the 90% confidence interval of the true mean. if a day care center were starting up and wanted to keep tuition low. what would be a reasonable amount to charge?
Exercise 7-2
Q # 8
State Gasoline Taxes. a random sample of state gasoline taxes ( in cents ) is shown here for 12 states. use the data to estimate the true population mean gasoline tax with 90% confidence. does your interval contain the national average of 44.7 cents?
38.4
40.9
67
32.5
51.5
43.4
38
43.4
50.7
35.4
39.3
41.4
Q # 10
Dance Company Students. the number of students who belong to dance company at each of several randomly selected small universities is shown below. estimate the true population mean size of a university dance company with 99% confidence.
21
25
32
22
28
30
29
30
47
26
35
26
35
26
28
28
32
27
40
Exercise 7-3
Q # 6
Belief in haunted places. a random sample of 205 college students were asked if they believed that places could be haunted, and 65 responded yes. estimate the true proportion of college students who believed in the possibility of haunted places with 99% confidence. according to time magazine,37% of americans believe that places can be haunted.
Q # 14
Fighting U.S hunger. in a poll of 1000 likely voters, 560 say that the united states spends too little on fighting hunger at home. find a 95% confidence interval for the true proportion of voters who feel this way.
Exercise 8-2
Q # 4
Moviegoers. the average moviegoer sees 8.5 movies a year. a moviegoer is defined as a person who sees at least one movie in a theater in a 12 month period. a random sample of 40 moviegoers from a large university revealed that the average number of movies seen per person was 9.6. The population standard deviation is 3.2 movies. at the 0.05 level of significance, can it be concluded that this represents a difference from the national average?
Q # 8
Salaries of government employees. the mean salary o ...
Philosophy 101NameFall 2017Midterm #2Due in class.docxmattjtoni51554
Philosophy 101 Name:
Fall 2017
Midterm #2
Due in class: December 6 th 9:00 AM
No late papers accepted. No online submissions.
Answer each of the following questions to the best of your abilities. Be sure to answer completely and write your answers in complete sentences. Type and double space your answers.
1. What is the difference between rationalism and empiricism?
2. What was Descartes’ method? How did it work?
3. What was Hume’s theory of causation?
4. What was the implication of Hume’s theory of causation?
5. How did Kant respond to Hume?
6. Explain the way Kant’s response to Hume led to philosophers to begin focusing on the human subject in a new way.
Findings
Survey Results
The results of the Breeze Way Café surveys will provide a helpful data and information pertaining to the following subjects:
· Age. The average customer age
· Visits. We asked the customers how frequent you visit the Breeze way café.
· Menu. Asking the costumer for their understanding of the menu, what did they order and if they were pleased with the product(s) they ordered.
· Waiting Time. Survey participants were asked “How long did you wait for your food?” and were they happy with they waiting time.
· Amount of Money Spent.
· Café Criteria. Asking the customers to rate Breeze Way Café in seven different categories: (1) Quality of the products served, (2) taste, (3) atmosphere, (4) price of menu items, (5) cleanliness, (6) variety of options offered, (7) Customer service. These categories will give Breeze Way Café helpful feedback on which categories need to improvement.
Survey Results Analysis
We have collected 47 completed surveys and complied the results into graphs.
Age
We asked the customers on the surveys their age. The age range options were, age 18-24, 25-34, 35-49, 50-60, and 61 and over.
The two highest percentages of the Breeze Way Café customer are 32% were aged 35-49 and 26% aged 25-34. The middle 19% aged 50-60. The lowest are 11% aged 61 and over and 13% 18-24 aged. The results on age will be in figure 1.
Figure 1:
Visits
We asked the customers on the survey on how often they frequent visit Breeze Way Café. The options on the survey were, one or more times a week, a few times a month, a few times a year, and this is my first visit.
The results of the surveys will help Breeze Way Café whether the café is active or not.
The survey results were 51% visit one or more times a week, and 19% a few times a month. 17% customers first time visiting Breeze Way Café, leaving 13% visiting few times a year. Which means there are a good percentage those customers are visiting frequently. You can see the chart in figure 2.
Figure2:
Menu
On the survey a question were asked the customers if they understood the menu easily, and if they were pleased with their order.
It will help Breeze Way Café with their products that they are serving the customers, if they.
Exercise 7-1 Q # 10 Number of faculty. the numbers of faculty .docxgitagrimston
Exercise 7-1
Q # 10
Number of faculty. the numbers of faculty at 32 randomly selected state-controlled colleges and universities with enrollment under 12,000 students are shown below. use these data to estimate the mean number of faculty at all state-controlled colleges and universities with enrollment under 12,000 with 92% confidence. assume .
211
384
396
211
224
337
395
121
356
621
367
408
515
280
289
180
431
176
318
836
203
374
224
121
412
134
539
471
638
425
159
324
Q # 14
Number of jobs. a sociologist found that in a sample of 50 retired men, the average number of jobs they had during their lifetimes was 7.2. the population standard deviation is 2.1.
a. find the best point to estimate of the population men.
b.find the 95 % confidence interval of the mean number of jobs.
c.find the 99% confidence interval of the mean number of jobs.
d. which is smaller? explain why.
Q # 18
Day care tuition. a random sample of 50 four-year-olds attending day care centers provided a yearly tuition average of $3987 and the population standard deviation of $630. find the 90% confidence interval of the true mean. if a day care center were starting up and wanted to keep tuition low. what would be a reasonable amount to charge?
Exercise 7-2
Q # 8
State Gasoline Taxes. a random sample of state gasoline taxes ( in cents ) is shown here for 12 states. use the data to estimate the true population mean gasoline tax with 90% confidence. does your interval contain the national average of 44.7 cents?
38.4
40.9
67
32.5
51.5
43.4
38
43.4
50.7
35.4
39.3
41.4
Q # 10
Dance Company Students. the number of students who belong to dance company at each of several randomly selected small universities is shown below. estimate the true population mean size of a university dance company with 99% confidence.
21
25
32
22
28
30
29
30
47
26
35
26
35
26
28
28
32
27
40
Exercise 7-3
Q # 6
Belief in haunted places. a random sample of 205 college students were asked if they believed that places could be haunted, and 65 responded yes. estimate the true proportion of college students who believed in the possibility of haunted places with 99% confidence. according to time magazine,37% of americans believe that places can be haunted.
Q # 14
Fighting U.S hunger. in a poll of 1000 likely voters, 560 say that the united states spends too little on fighting hunger at home. find a 95% confidence interval for the true proportion of voters who feel this way.
Exercise 8-2
Q # 4
Moviegoers. the average moviegoer sees 8.5 movies a year. a moviegoer is defined as a person who sees at least one movie in a theater in a 12 month period. a random sample of 40 moviegoers from a large university revealed that the average number of movies seen per person was 9.6. The population standard deviation is 3.2 movies. at the 0.05 level of significance, can it be concluded that this represents a difference from the national average?
Q # 8
Salaries of government employees. the mean salary o ...
1. 2015
Research Report: Bluestone
Academy Surveys
BY: ISHANTI SANDERS, MIRANDA FARLOW, REGINA
CARTER, AND STEFANIE FRUNZ
CENTRAL COMMUNICATIONAGENCY
CENTRAL WASHINGTONUNIVERSITY
2. 2
Contents
Introduction…………………………………………………………………………………………………3
Perception Survey Results ……………………………………………………………………………3
Customer Feedback……………………………………………………………………………………...4
Prices People Are Willing to Pay…………………………………………………………………..4
Quality Survey Results………………………………………………………………………………….5
Conclusion…………………………………………………………………………..................................5
Works Cited………………………………………………………………………………………………….7
3. 3
Introduction
In Fall of 2015, two surveys were conducted to serve two different purposes. The
first survey is the Perception Survey. This survey will allow incite on how Central
Students’ view Bluestone Academy. This survey shows how much people know
about Bluestone Academy as well. The second survey, which is the Quality Survey,
gives feedback on the quality of service Bluestone is producing as a whole. Overall
these results will show what areas Bluestone is doing well in and what needs
improvement. Lets starts by reviewing the Perception Survey results.
Perception Survey Results
The first question in this survey was intended to get a feel for what age range is
dominant in the Central students of Ellensburg. Out of 179 responses total, 128 (72
percent) were in the age range of 18 and 22. The next leading age range is 23
through 26, with a 27 response rate (15 percent). It is important to note that these
results are influenced by a majority of the surveys being taken by Central students.
Since Central students make up most of Ellensburg’s population, it is important to
make sure this audience is targeted properly.
Next, my team and I asked about gender. As expected, a majority of the population of
students who took the survey were females (66 percent, 188 of the responses). 32
percent of the responses came from males at a 58 response rate and finally, two
percent identified themselves as “other” with three responses. Question three
revealed that 63 percent (113 responses) of the survey takers had never gone to a
cosmetology school for any kind of service. That leaves 37 percent (66 responses)
have gone to a cosmetology school for a service.
93 responses (52 percent) of the survey takers said that they thought about going to
beauty school as a client when asked if they have ever considered going to a
cosmetology school as a student or for their services. Of the 179 total responses, 14
(eight percent) said they have considered going as a student. Finally, 72 responses
(40 percent) chose neither to both options.
You’ll be happy to hear that 82 (47 percent) of the 176 responses total have heard of
Bluestone Academy. The closest contender, 84 responses (49 percent), did not know
of any cosmetology or massage schools. While six percent (10 responses) of the
respondents chose other beauty schools that are located in Yakima. The first one is
Allied Health Day Spa had one response that put them at one percent. Professional
4. 4
Beauty School five responses which is three percent. Finally, Elite Academy School
of Cosmetology had four responses and this put them at two percent.
The next question asked the respondents if they know someone who is currently in
or has attended cosmetology school. 134 people (76 percent) said that they do know
someone in cosmology school. 43 responses which is 24 percent said they do not
know a cosmology student who is enrolled or has been in the past. 10 respondents
(six percent) out of 177 total responses, currently knows a student attending
Bluestone Academy. 167 which is 94 percent do not know a Bluestone Academy
student.
Customer Feedback
From the Bluestone Academy perception survey we received feedback from people
who had been to Bluestone for their services. This question also asked if anyone has
had a bad experience. Responses included:
“I went there for my first time this past week. Crystal was amazing!”
“Everyone was super friendly and they gave me a wonderful haircut!”
“I usually get haircuts and they turn out great.”
There were several respondents who let us know about their bad experiences and
their comments included:
“Poor execution, I didn’t like my hair.”
“Not listening to what I wanted. Bad haircut.”
“Yes [I have had a bad experience]. I once (years ago) had my eyebrows waxed &
they came out two very different shapes. Another time I came for a partial foil and it
was so badly done I home colored my hair two days later...although I am certain this
was due to the way the new student (model's week) was told to do it.”
Prices People Are Willing to Pay
$54 percent of respondents said they would be willing to pay dollars for a full foil
while three percent said they are willing to pay $80. 53 percent of respondents are
willing to pay seven dollars for a brow wax and 15 percent are willing to pay $12.
When it comes to manicures, 37 percent of respondents are willing to pay nine
dollars and 30 percent are willing to pay $11. 22 people are willing to receive emails
5. 5
about themed nights, specials, and promotions. Now that we have gone over the
Perception Survey results let’s go over the Quality Survey results.
Quality Survey Results
One of the two surveys we collaboratively complied together is the quality survey.
The quality survey is different than the perceptual survey because of its intent to
measure the quality a client has had at Bluestone rather than what they may know
about them. Although the total number of survey takers was around 200, only 31 of
them were completed quality surveys, which is a little over 15 percent of the total
responders.
When asked whether these former clients would consider coming to Bluestone
again for hair, nail, or massage services, 90 percent, 28 people, of the 31 people who
took the quality survey said “Yes”. When asking former clients whether they would
recommend Bluestone to a friend, there was another positive response of 48
percent (15 people) saying that it is likely and 39 percent (12 people) saying that it
is very likely.
87 percent (27 people) of the quality survey responders said there were flexible
appointment hours when booking their service while only four people disagreed. 90
percent (28 people) responders also said that they felt comfortable with their stylist
or massage therapist at their appointment as well.
When asked to rate Bluestone’s quality on a scale of one to five, 50 percent (16
people) of responders answered a four, 29 percent (nine people) of responders
rated quality a five, 13 percent (four people) of responders chose a three while the
last remaining two people chose either a one or a two. 18 out of the 31 people (60
percent) said that Bluestone did sell the products that they would normally
purchase while 12 others (40 percent) disagreed.
Out of the eight total “Comments” responses, only one person had a negative
experience. That comment was “My stylist cut my hair way too short and dyed it the
wrong color.” But all other comments are positive such as “have been to Bluestone
many times for hair cuts, colors, and formal styling. I recommended it to many
people, including my boyfriend! And they can usually get me in last minute!”
Conclusion
This research was conducted through Qualtrics, a private research software
company. My team and I came up with the questions and also allowed anyone to
take a paper form of both surveys as well. This research has provided a clearer
6. 6
picture of how college students view Bluestone and has showed what they think
about the quality of service. The hope is that the negative reviews will give
Bluestone an opportunity to change that perception of some students. The ultimate
goal is to keep the positive feedback that we have received coming, and this
research should help to maintain that goal.