Beyond the MOOC platform:
Gaining Insights about Learners
from the Social Web
Guanliang Chen, Dan Davis, Jun Lin,
Claudia Hauff, Geert-Jan Houben
Web Information Systems, TU Delft
Whythis research?
Learner
Engagement, retention, …
During MOOC
Whythis research?
Learner
Before MOOC
NOTHING
Engagement, retention, …
During MOOC
Whythis research?
Learner
Before MOOC
NOTHING
Engagement, retention, …
During MOOC
NOTHING
After MOOC
Howto solve the problem?
We propose:
a deeper understanding about learners
can be gained by exploring their traces
in the Social Web.
Whatresearch questions?
Whatresearch questions?
1
On what Social Web platforms can a significant fraction of
MOOC learners be identified? 

Whatresearch questions?
1
On what Social Web platforms can a significant fraction of
MOOC learners be identified? 

Are learners who demonstrate specific sets of traits
on the Social Web drawn to certain types of MOOCs? 
2
Whatresearch questions?
1
On what Social Web platforms can a significant fraction of
MOOC learners be identified? 

Are learners who demonstrate specific sets of traits
on the Social Web drawn to certain types of MOOCs? 
2
To what extent do Social Web platforms enable us to
observe (specific) user attributes
that are highly relevant to the online learning experience? 

3
Learner Identification
across Social Web platforms
edX learners
Email Login name Full name+ +
Learner Identification
across Social Web platforms
edX learners
Email Login name Full name+ +
1. Explicit Matching
Profile images & links
Identification via
emails
Learner Identification
across Social Web platforms
edX learners
Email Login name Full name+ +
1. Explicit Matching
Profile images & links
Identification via
emails
2. Direct Matching
Identification via profile
links from Step 1
Learner Identification
across Social Web platforms
edX learners
Email Login name Full name+ +
1. Explicit Matching
Profile images & links
Identification via
emails
2. Direct Matching
Identification via profile
links from Step 1
3. Fuzzy Matching
Search learners by their
login & full names
Compare:
1. profile link
2. profile image
3. login & full names
Learner Identification
across Social Web platforms
edX learners
Email Login name Full name+ +
1. Explicit Matching
Profile images & links
Identification via
emails
2. Direct Matching
Identification via profile
links from Step 1
3. Fuzzy Matching
Search learners by their
login & full names
Compare:
1. profile link
2. profile image
3. login & full namesMATCH !
Social Web platforms
involved in our work
Matching Results
for 18 DelftX MOOCs
Lowest Highest Overall
Gravatar 4,37% 23,49% 7,81%
Twitter 4,99% 17,58% 7,78%
Linkedin 3,90% 11,05% 5,89%
StackExchange 1,23% 21,91% 4,58%
GitHub 3,43% 41,93% 10,92%
Matching Results
for 18 DelftX MOOCs
Lowest Highest Overall
Gravatar 4,37% 23,49% 7,81%
Twitter 4,99% 17,58% 7,78%
Linkedin 3,90% 11,05% 5,89%
StackExchange 1,23% 21,91% 4,58%
GitHub 3,43% 41,93% 10,92%
On average, 5% of learners can be identified on globally
popular Social Web platforms. 

Learners on
Twitter
- To predict learners’ demographics (e.g., age & gender)
Learners on
Linkedin
- Using skills to characterise learners
- Visualised by applying t-SNE techniques.
Learners on
StackExchange
- Functional
Programming
learners in
StackOverflow
- To what extent do
learners change their
question/answering
behaviour during
and after a MOOC?
Learners on
GitHub
- To what extent do learners transfer their acquired
knowledge into practice?
- Functional Programming learners
Take-home
Messages
On average, 5% of learners from 18 DelftX MOOCs
can be identified on 5 globally popular Social Web platforms. 
1
Take-home
Messages
On average, 5% of learners from 18 DelftX MOOCs
can be identified on 5 globally popular Social Web platforms. 
1
Learners with specific traits prefer different types of MOOCs.2
Take-home
Messages
On average, 5% of learners from 18 DelftX MOOCs
can be identified on 5 globally popular Social Web platforms. 
1
Learners with specific traits prefer different types of MOOCs.2
Learners’ post-course behaviour can be investigated
by using their external Social Web traces.3
http://bit.ly/wis-learning-analytics
Thanks for your
participation!

Beyond the MOOC platform: Gaining Insights about Learners from the Social Web