Slides from a presentation given by Claudia Michalik to the London branch of IIBA UK on 5 May 2016

1. Dr Claudia Michalik
The Agile Space, London, 5th May 2016
The ‘Modern Day BA’

2. Agenda
• Business Analysis in change environments
• Scope of Business Analysis
• Boundaries of Business Analysis skills
• Overlapping Skills and Expertise
• Delivering change as Business Analyst
• The ‘voice’ of Business Analysts in projects
• Multi-dimensional change model
• Overcoming ‘skill creep’
The Agile Space, London, 5th May 2016 2
This session covers…

3. Business Analysis and Change
3
Three Levels of Organisational Change
Technology drivenInformation
Systems driven
Business driven
Business Analysis
Solution Architecture
O R G A N I S A T I O N A L C H A N G E
The Agile Space, London, 5th May 2016

4. Scope of Business Analysis
4
Organisational Impact of Change at Different Levels of Seniority
Systems
Improvement
Process
Improvement
Enterprise
Improvement
Business Analyst Seniority
OrganizationalImpact
Requirements elicitation, analysis
and validation; requirements
documentation and management
Process modelling, analysis,
redesign and implementation
SWOT, strategy, objectives,
value chains, value
propositions, KPI’s
Source: Assist Knowledge Development, The Business Analysis Maturity Model
The Agile Space, London, 5th May 2016

5. Boundaries of Business Analysis
5
Skill Boundaries between Business Analysis and Solution Architecture
Business Analyst
Solution Architect
… Advises and communicates to stakeholders about IT
issues and necessary solutions
… Must know how the system works and be
able to “talk” about it
… Designs and creates databases, computer and
network systems
… Must be able to create the system and
its infrastructure
The Agile Space, London, 5th May 2016

6. Overlapping Skills and Expertise
1. Analytical Thinking and Problem Solving – problem solving, creative thinking,
systems thinking, learning and decision making
2. Behavioral Characteristics – ethics, personal organization ad trustworthiness
3. Business Knowledge – business principles & practice, industry knowledge,
organization knowledge and solution knowledge
4. Communication Skills – oral communication, written communication and
teaching
5. Interaction Skills – facilitation & negotiation, leadership & influencing and
teamwork
6. Software Applications – general purpose applications and specialized
applications
6
The ‘Modern Day BA’ Competencies
The Agile Space, London, 5th May 2016

7. Delivering Change
7
Skills and Capabilities of Business Analysis
Governance
Solution Architecture
Business Analysis
Elaboration
‘As-Is’
analysis
‘To-Be’
analysis
Gap analysis
& options
Define
requirements
Deliver
change
The Agile Space, London, 5th May 2016

8. The ‘Voice’ of BA’s in Projects
8
Elaboration Projects
Concept and Business Case
Development
OBJECTIVE
Assist the business in the
elaboration and development
of change requests and project
initiation
ACTIVITIES
Assist in the creation of high
level Business Cases for
projects
Assist in the development of
Project Initiation materials
Responsible for high
requirements capture to
enable initial estimation
Business Analysis
OBJECTIVE
Ensure project requirements
are appropriately captured and
implemented within projects
ACTIVITIES
Responsible for elaborating
requirements to enable lower
level estimation
Responsible for development
of analysis deliverables
Consulted on design, UI and
system testing coverage
Assist the business with
scoping of UAT
Solution Design and
Facilitation
OBJECTIVE
To specify solutions that meet
operational requirements in
alignment with the Technology
Portfolio and strategy
ACTIVITIES
Development of Project
Solution Architecture
documentation
Liaison with project teams
throughout the project
lifecycle
Prototyping
Assistance in testing against
operational requirements
Objectives and Activities During Change Projects
The Agile Space, London, 5th May 2016

9. Multi-Dimensional Change Model
9
Change Between Business Analysis and Solution Architecture
Business
Information
System Technology
Logical
Physical
Business Analysis
Solution Architecture
Conceptual
The Agile Space, London, 5th May 2016

10. Overcoming ‘Skill Creep’
10
The Importance of Adaptable Business Analysis Skills
Technology
Application
Information
Business
Procurement
Business
Analyst
Solution
Architect
Enterprise
Architect
The Agile Space, London, 5th May 2016