XYZ has provided quality, results, and services (QRS) to public and private organizations for many years, improving efficiency, technology, processes, and metrics. XYZ documents processes using detailed flowcharts and diagrams, describing inputs, outputs, activities, and resources. Clients understand the services, resources involved, and costs, and can achieve more work and measure results effectively.

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2. Editing
XYZ has provided QRS services to public and private sector
organizations for many years, resulting in increased
efficiency and effectiveness, improved technology, adoption
of automated processes, and development of clear
performance and outcome metrics. The overall result of our
past work has been: improved outcomes, higher system
capacity, and improved organizational effectiveness.
XYZ documents processes using deployment flowcharts and
functional decomposition diagrams. We create a detailed
description of the current process, including inputs, outputs,
triggers, process flow, decision points, accountabilities,
resources, etc. Each process activity will be decomposed to
the level required for clear and unambiguous understanding
of the work effort, resources and costs. Using deployment
flowcharts, activities are captured in a logical sequence, using
conventional symbols for decisions, processing, etc. While
our process maps are easily read and understood, XYZ
augments each process map with a detailed narrative to
further enhance utility.
Service Description for Website

3. Editing
Service Description for Website (cont’d.)

4. XYZ has been providing QRS services to public- and
private-sector organizations for 20 years. We achieve
results for clients. Results such as increased efficiency
and effectiveness. Improved technology. Process
automation. Clear performance and outcome metrics.
When we work with a client on a QRS project, we
document processes using deployment flowcharts and
functional decomposition diagrams. We craft a detailed
description that includes inputs, outputs, triggers,
process flows, decision points, accountabilities, and
more. We capture activities in a logical sequence.
Clients can easily read and understand our process
maps. And with each process map, we include a
detailed description so it’s even clearer.
Our clients understand the services, the resources
involved, and the costs.
Our clients can do more work, more effectively.
And they can measure results.
XYZ has provided QRS services to public and private
sector organizations for many years, resulting in
increased efficiency and effectiveness, improved
technology, adoption of automated processes, and
development of clear performance and outcome
metrics. The overall result of our past work has been:
improved outcomes, higher system capacity, and
improved organizational effectiveness.
XYZ documents processes using deployment
flowcharts and functional decomposition diagrams. We
create a detailed description of the current process,
including inputs, outputs, triggers, process flow,
decision points, accountabilities, resources, etc. Each
process activity will be decomposed to the level
required for clear and unambiguous understanding of
the work effort, resources and costs. Using deployment
flowcharts, activities are captured in a logical sequence,
using conventional symbols for decisions, processing,
etc. While our process maps are easily read and
understood, XYZ augments each process map with a
detailed narrative to further enhance utility.
Editing
Service Description for Website (cont’d.)

5. Editing and graphic design
White Paper

6. Writing, editing, graphic design
Proposal

7. Writing, editing, graphic design
RFI Response

8. Writing, editing, graphic design
Presentation

9. Writing, editing, graphic design
Presentation

10. Editing and graphic design
Company Brochure for Clients

11. Editing and graphic design
Marketing Brochure for Conference

12. Article observing centennial of a historic labor strike.
Published in newspaper where event occurred.
Research and writing
Excerpt
Mitchell's prediction was right. On May 12, 1902,
approximately 150,000 men and boys went on strike.
They didn't know how long the work stoppage would last,
and they didn't know how they would feed their families
in the meantime. They only knew that things had to
change, and they had faith in their leader. He had become
their beloved “Johnny da Mitch.”
. . . As the strike continued into autumn, fears about a
winter hard-coal shortage grew intense. From the White
House to the tenement houses of Brooklyn, people needed
coal to heat their homes. Trains needed coal for their
steam engines. And eastern factories needed clean-
burning anthracite to run equipment. Soft coal was being
substituted, but its price had tripled, it was not well
adapted to the equipment, and it was disliked because of
the soot it produced.
Winter drew nearer. Coal prices soared. Roosevelt feared
“untold misery, with the certainty of riots which might
develop into social war.”

13. Genealogy newsletter.
Six bimonthly issues mailed to 44 families.
Research, writing, design
Excerpt
William Penn called it the Holy Experiment. Since 1753, the
Fesslers have called it home.
Pennsylvania. It’s where our original Fessler immigrants
landed and settled. Many other German-speaking immigrants
did too. What was Pennsylvania’s appeal?
Having been jailed for his faith, William was determined to
use his inherited wealth to create a haven of religious
tolerance.
He asked the king to pay the debt by granting him land in
the New World.
King Charles granted Penn’s petition in 1681. The king
named the colony in honor of William’s father: Pennsylvania
(Penn’s Woods).
William Penn was granted all of the land in Pennsylvania,
and he could have settled it or issued grants as
he pleased. Instead, he and his heirs chose not
to do that without first buying the claims of
the Native Americans who already lived
there. The Penns respected rights and tried to
be just. Peace existed between the colony’s
government and local tribes for 70 years.
Penn’s fellow Quakers were the earliest
immigrants to Pennsylvania, along with
English of the Anglican faith. The English
settled in and near Philadelphia.
Thousands of German Protestants also came
to Pennsylvania for the promise of religious
freedom. They settled most heavily in
It started in 1681. William Penn’s father
had been an admiral in England’s navy.
Admiral Penn had lent money to King
Charles II. When Admiral Penn died, he
left the king’s debt to his son.
William Penn had grown up in England
with high social position and a good
education. He shocked his Anglican family
and friends by converting to the Society of
Friends—the Quakers. The Quakers had
fervent faith, they rejected rituals and
oaths, and they dressed and spoke simply.
They were a persecuted sect.
Berks, Lehigh, Northampton, and Lancaster Counties.
When the Fesslers landed at Philadelphia in 1753, Germans
made up nearly one-third of Pennsylvania’s population.

14. Thank you for viewing my portfolio.
Please visit my blog for
additional writing samples:
http://thefriendlystickler.wordpress.com/2011/09/30/feeling-grammarous/.
All samples were used with permission.