YouTube Link: https://youtu.be/OJ-XuKiOoPc
** RPA Training: https://www.edureka.co/robotic-process-automation-training **
This session on RPA Projects will help you understand the top RPA Projects in today's industry with hands-on in UiPath and Automation Anywhere.
Following topics are covered in this session:
What is RPA?
RPA Tools
RPA Projects
- Updating CRM
- Web Scraping
- Validating Orders
- Data Migration & Entry
- Call Center Operations
- Email Query Processing
- HR Operations
- Invoice Processing
- Payroll Automation
- Customer Support Emails
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11. roblem tatement
▪ Updating interactions to CRM is a time consuming
job
▪ You can integrate email, call and other
communication data to CRM
▪ You can also mention other details related to the
customer based on your enterprise.
www.edureka.co
Validating
Orders
12. olution
I will update CRM with
customer contact data at a
scheduled time everyday.
www.edureka.co
Validating
Orders
14. ▪ You can scrape data from , stock trading
websites, futures trading websites, commodities
trading websites, etc, based on your interest
▪ This is time taking and is a mundane task
▪ Requires lot of man power and is error prone if
you do it manually.
roblem tatement
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Web
Scraping
15. olution
I will scrape the
required data and will
store in the database.
www.edureka.co
Web
Scraping
16. XAMPLE
Our task is to scrape the number of GitHub
repositories for the top technologies in today’s
market.
How will you automate this task?
PROBLEM STATEMENT
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Web
Scraping
17. XAMPLE
SOLUTION
Store technologies
in a excel sheet
Build a Data Table
Read the Excel sheet
which has the list
Write the extracted
data
Execute the
automation
Open Web Recorder
and record actions
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Web
Scraping
19. roblem tatement
▪ Hundreds of online orders take place everyday on
different mediums such as Amazon, Flipkart,
Dominos, etc.
▪ So, validating each order against the shipment
would be time taking.
▪ Errors can be generated while storing data.
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Validating
Orders
20. OLUTION
I will check and approve all
matching orders and notify the
user whenever there is an
exception raised.
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Validating
Orders
22. Data
Migration &
Entry
▪ As we know, legacy systems perform important
functions for multi-national companies on a day to
day basis.
▪ Also, these systems can have dependency issues to
pull the required data from API’s.
roblem tatement
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24. XAMPLE
Our task is to extract data from an excel file,
according to a specific condition and store it in an
another excel file.
How will you automate this task?
PROBLEM STATEMENT
Data
Migration &
Entry
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27. Call Center
Operations
roblem tatement
▪ Call centers would like to have all the information
about a customer on a single screen instead of
looking into different applications to gain access
about various kinds of details.
▪ Also, they need recommendations about the type
of response they can give to the user.
www.edureka.co
28. Call Center
Operations
olution
I will use my machine
learning capabilities
to suggest the user
with
recommendations.
I will put all the
required information
of a customer at a
single place.
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30. Email Query
Processing
▪ Thousands of emails get generated everyday which
need to be segregated, so as to ensure that proper
replies are sent to the senders.
▪ Common issues or emails can be segregated into
specific folders
roblem tatement
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32. Email Query
Processing
XAMPLE
Our task is to check the folders from an excel sheet
with respect to a specific set of email ID’s. Also,
whenever a email comes from those email id’s, that
particular email should be automatically pushed
into that folder.
How will you automate this task?
PROBLEM STATEMENT
www.edureka.co
35. HR
Operations
roblem tatement
▪ Companies relying on legacy HR systems have
various kind of tasks such as:
❖ Candidate Sourcing
❖ Employment History Verification
❖ Talent Acquisitions
❖ Headcount Reduction
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36. HR
Operations
olution
I can make the process
of talent acquisition.
I will store the
employee history in a
single file.
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38. Invoice
Processing
▪ An organization deals with thousands of invoices
everyday.
▪ Not, it is almost next to impossible to extract data
from these invoices and store them in a database
without errors in less time.
roblem tatement
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40. Invoice
Processing
XAMPLE
Our task is to extract data from various invoices
and store it in an excel file. After that, an email
should be sent automatically to the mentioned
email address.
How will you automate this task?
PROBLEM STATEMENT
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41. Invoice
Processing
XAMPLE
SOLUTION
Open Automation
Anywhere Client.
Create variables for the
desired data.
Choose the values to be
extracted.
Choose the cells in
which you want to store
the data.
Execute the automation
Mention the Excel file
which needs to store the
extracted data.
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43. Payroll
Automation
roblem tatement
▪ Payroll function requires repetitive processing of
payroll following company rules and regulations.
▪ While modern payroll software provides a good
solution for this process, some companies rely
too much on legacy systems to be able to make
the switch to a modern payroll software.
www.edureka.co
46. Customer
Support
Emails
▪ A support team in an organization has to deal with
humongous amount of tickets generated on a daily
basis.
▪ Now, a manual employee cannot reply to all those
emails single handily.
roblem tatement
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47. Customer
Support
Emails
XAMPLE
Our task is to send an automated reply to the emails
which have specific text mentioned in the subject
line.
How will you automate this task?
PROBLEM STATEMENT
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