![Introduction Ethics Training Kathleen Edmond (Chief Ethics Officer) 140,000 U.S. & Canadian employees each year Trainer delivered 1/5th of performance review Rewards Skills required? Does it work? Can it be better? eth·i·cal [eth-i-kuhl] -adjective pertaining to or dealing with morals or the principles of morality; pertaining to right &wrong in conduct. 2](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)
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Best Buy Ethics Case
- 1. Can you teach people to be ethical? MarielaMacklis Clinton Jones Kayla Zacher Ledia Soriano Roman Feygenberg
- 2. Introduction Ethics Training Kathleen Edmond (Chief Ethics Officer) 140,000 U.S. & Canadian employees each year Trainer delivered 1/5th of performance review Rewards Skills required? Does it work? Can it be better? eth·i·cal [eth-i-kuhl] -adjective pertaining to or dealing with morals or the principles of morality; pertaining to right &wrong in conduct. 2
- 3. Being Ethical: Skills &Abilities Know the laws -rules and regulations of the company Training Team work skills Ability to communicate well 3
- 6. Focus on real workplace issues
- 7. Learn to observe/react quickly
- 9. Good performance reviews lead to rewards4
- 10. Online Ethics Courses 5
- 12. Motivators can cloud judgment
- 13. Ethics is about “living it even when no one is watching”
- 14. Common sense
- 16. Morals, beliefs, motivations, etc.
- 17. Foundation of becoming a good employee/person6
- 21. Group-building methods & team training
- 22. Create & maintain an ethical work culture7
- 23. Conclusion The importance of ethics in business Kathleen Edmond’s ethics blog Senior execs, management & HR act as role models Follow up on rewards systems “Morals are an acquirement – like music, like a foreign language, like piety, poker, paralysis –no man is born with them.” -Mark Twain 8
- 24. “It is not what leaders SAY that matters but what they DO.” 9
- 25. Questions? 10
Editor's Notes
- When all your employees act ethically, it benefits everyone. Your employees will be happy, stockholders will be happy, the community will be happy, every stakeholder will benefit the rewards of your company following ethical guidelines. ” We are not saying that by teaching ethics, your company will be perfect, that no one will steal, or that your profitability will double by hiring an ethics officer. But what we are saying is that by implementing ethics into corporate policy, you can make a manager for example stop and ask him/herself. “Does this decision fall within the accepted values or standards of Best Buy policy?” Kathleen Edmund has a blog where she writes about incidents she has encountered as the Chief Ethics Officer at Best Buy of employees acting unethically and people can join in the conversation and say what they want. She recently posted an incident where one employee used gift card to launder company theft. The manager acting unethically here, bought $100,000 + best buy gift cards to supposedly give to his/her employees for job well done at the company’s expense but would not only by them but would sign off on a subordinates to purchase them too. When the subordinate found out something fishy was going on, he/she confronted the manager and did not report the manager but because his active partner. Teaching ethics is not an easy thing to do. There is no RIGHT way to do it, but it is valuable for your employees to learn. It is important too that senior execs, management, and HR act as a role models to lower-level employees. They should always try to act ethically and also remind their employees about the consequences of not acting ethically and also do implement your rewards systems, like our former Best Buy employee, Clinton, said earlier that he never saw their rewards system put to use.