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Ethical dilemmas at worplace

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Business Electronic Communication
By Students of SZABIST (BBA-V,2013)

Published in: Education, Business, Technology

Ethical dilemmas at worplace

  1. 1. Ethical Dilemmas at Workplace
  2. 2.       Danyal Mustafa (Leader) Aftab Narejo Ahmed Bhutto Majid Ali Lakhiar Fizza Fatima Zulekha Chandio
  3. 3.                 What Ethics is? Ethics in business Communication Sources of Ethical Behavior Dilemmas and Type of Dilemmas Unethical behaviors within organization Values Drive Behavior How we can overcome on ethical dilemmas at workplace? Some Essential for Ethical Behavior Virtual values into practice Protect the rights of clients Ethical evaluation of enhancing the checklist How management can avoid/address any conflict of interest at workplace? What is Ethical framework for sentencing guidelines at workplace? Developing Quality via Practical work Social responsibilities issue at the work place Survey with result
  4. 4.  “System of moral principles , rules and conducts.”  The ability to distinguish between right and wrong and to act accordingly.
  5. 5. Ethics is important in communication Because: • Creates credibility • Unites people • Work Efficiently • Improves decision making • Increases interest over shareholders Ethics brings a sense of right and wrong in organizations. • When the law fails • Ethics stops organizations from harming the society.
  6. 6. • • • • • • • Family and relatives Friends and co-workers Religion beliefs Cultural Experience The Legal System Codes of Conduct Social Media
  7. 7. Dilemma is a situation where there is no clear easy choice or answer. Types of Dilemmas Double bind dilemmas In it victim placed in “No win situation” forced by another.  Fairness dilemmas Arise when groups are faced with making decisions about how to share their resources and rewards. 
  8. 8. • • • • • • • • • Lying to supervisors Recording more expenses Stealing Accepting gifts against company’s policy favoritism Taking credit for others work Whistle blowing terminating employees without any reason Using company property for personal use
  9. 9. Some Essential for Ethical Behavior: Virtual values into practice • Principles • Build trust and credibility • Respect for the individual • Building a culture of open and honest communication • Sustain the law • Make tone at the top
  10. 10.   What does code and conduct means to you Treat others with dignity respect
  11. 11. HOW TO OVERCOME ETHICAL DILEMMAS AT WORKPLACE?
  12. 12. Step1 Developing a workplace policy depends on company’s philosophy, mission statement and their code of conducts. Step 2 Give training to employees about workplace ethics. Give instruction methods to engage employees in learning how to manage and resolve ethical dilemmas or how to face with ethical issues. Step3 Consider whether the organization needs an ethics hotline, which is confidential service for every employee where employees may contact whenever they encounter workplace dilemmas that put them into uncomfortable or threatening positions.
  13. 13. Step4 Refrain from making employment decisions, such as terminations, in connection with whistle blowing or an employee’s right to protected activity under whistle blowing laws. Step5 Design the same policies for every employee at workplace. And use the same business principles in every circumstance.
  14. 14. VALUE DRIVE BEHAVIORS
  15. 15. Value Wisdom and Knowledge Attitude Experience promotes wisdom that helps to change information in to the knowledge. Ethical Behavior information is needed to resolve problems ethically. And to do what is right. Self-Control Self-control means effectively managing reactions to challenging the tough situations and temptations. Acting justly and fairly is a longterm driver of ethical behavior. Putting personal motivations away and acting with impartiality by doing what is right. Justice Transcendence The belief in a power and source outside oneself reduces selfserving actions and increases humility. Love and Kindness Treating people with kindness helps increase the reservoir of positive affection and love. Ethics involve courage to do the right things consistently without view to personal consequences. Courage and Integrity Establishing just and mutually agreed upon criteria and administering them fairly to all people. Putting institutional and/or stakeholder interests above selfinterests. Identifying a personal purpose that is associated with organizational mission. Recognizing and encouraging others for their contributions. Making unpopular decisions based on fair consideration of the facts.
  16. 16. Zulekha Nawaz Chandio
  17. 17.  To be treated with respect and dignity.  To information that is accessible, accurate, timely & understandable.  To be consulted about needs and preferences, and be involved in decisionmaking.  To have cultural needs respected.
  18. 18.  To have one’s needs met in a professional and ethical manner  To receive an efficient and effective service, delivered in a timely manner.
  19. 19. For the evaluation there need to be clarity about what will be considered a quality and ethical evaluation Checklist:   Independent: Management should not force limits on the remarks and recommendations of evaluation reports.  Intentional : The basis for an evaluation and the decisions to be based on it must be clear from the start.  Transparent: important consultation with stakeholders is necessary for the credibility and utility of the evaluation.
  20. 20.  Ethical: Evaluation must not be a sign of personal or sectorial interests.  Impartial: Removing unfairness and maximizing objectivity are important for the credibility of the evaluation and its part to knowledge.  Timely: Evaluations must be planned and completed in a timely manner so as to make sure the usefulness of the findings and recommendations.  Systematic Inquiry: Evaluators carry out systematic, data-based inquiries about whatever is being evaluated.
  21. 21. For further
  22. 22.  Workplace practices are the procedures and practices affecting how work gets performed in organization.
  23. 23.  Socially Responsible means that people and organisations must behave ethically and with sensitivity toward social, cultural, economic and environmental issues.
  24. 24. Ahmed Ali Bhutto
  25. 25.  Apply working decision on the bases of merit.  Build understanding between management and employees.  Acknowledge the contribution and give clear cut paraphrase to avoid the ineffectiveness and ambiguity.
  26. 26.  Clarify the problem  Generate and evaluate the possible solution  Evaluate the solution
  27. 27. • sophisticated and healthy environment in at workplace.
  28. 28.  Maintain standard and procedures  High level oversight  Care in delegation of authority  Effective communication  Accountability
  29. 29. Conclusion •Ethics at workplace is very important for Business. • It grow and run its operations effectively. •If any kind of ethical dilemmas occur at the workplace, than It can be resolve by the effective role of business communication. Avoid •Avoid disobeying the rules and regulations of the organization. •Favoritism should be avoided in at workplace. •Unethical HR decisions for hiring and firing should be avoided.
  30. 30. References •https://www.google.com.pk/?gws_rd=cr&ei=NPs_UtjzKa2w4QTF14GYBQ •http://www.globethics.net/?gclid=CLHCwtzfvrsCFYmN3godX14AMw •http://www.niehs.nih.gov/research/resources/bioethics/whatis/ •http://en.wikipedia.org/wiki/Main_Page •http://www.thefreedictionary.com/dilemma

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