Customer relationship is not just the present trend or relevance, it is throughout the history of business where customer relationship has its own importance and concern. Many years back when the digital era was not so updated there were struggles and mistakes which made things much difficult to manage. Thanks to the development of the technical world, today! We have such softwares which not only makes our work easier but also faster. CRM application helps you maintain each and every minute detail about your customers as well as your managing reps which is indeed a boon for your business. The only work you need to do is, analyze which kind of CRM application is essential for your industry. And also you need to keep a track on the present trends and practices in order to personalize the system according to your wants and needs in the market.

1. Benefits of CRM Software for Field Service
Management
SalesBabu CRM for
Enterprise business and
startups

2. Contact Us: M: +91 9611 171 345
Customer Relationship Management
Website: www.salesbabu.com Email: sales@salesbabu.com
Customer relationship is not just the present trend or relevance, it is throughout the
history of business where customer relationship has its own importance and concern.
Many years back when the digital era was not so updated there were struggles and mistakes which made
things much difficult to manage. Thanks to the development of the technical world, today! We have such
softwares which not only makes our work easier but also faster. CRM application helps you maintain each and
every minute detail about your customers as well as your managing reps which is indeed a boon for your
business. The only work you need to do is, analyze which kind of CRM application is essential for your
industry. And also you need to keep a track on the present trends and practices in order to personalize the
system according to your wants and needs in the market.

3. Contact Us: M: +91 9611 171 345
1. Real -time availability
Website: www.salesbabu.com Email: sales@salesbabu.com
● The field service engineer management software ensures real time data availability such
as customer interaction about issues, history of customer purchases or customer
information etc.
● Share real time information or data within your department within seconds, which
thereby reduces the frustration of the customer as well as the customer service executive.
● The field engineer management enables you to manage your customers at centric point.
● SaleBabu field service engineer management software - Service On Demand allows you to
maintain all the details of your existing customer on one single platform and make a
fruitful Database for your Organization.

4. Contact Us: M: +91 9611 171 345
2. Accurate data availability
Website: www.salesbabu.com Email: sales@salesbabu.com
● The field engineer management software ensures unlimited notes taking ability for the reps,
it leads to accurate data availability in the future time period.
● It not only saves the time of the sales rep but also provides accurate data for future use at the
right time.

5. Contact Us: M: +91 9611 171 345
3. Contact Management
Website: www.salesbabu.com Email: sales@salesbabu.com
● The field service management software provide
1. customer details
2. customer contact details
3. product history details
4. overall customer service activities to support customer enquiries.
● Provides a 360 view of customer contacts, manages customer contract renewal reminders
and identifies cross-selling opportunities.

6. Contact Us: M: +91 9611 171 345
4. Business efficiency
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With the implementation of the field service engineer management software, you can improve
your business efficiency. A cloud based service management software comes with various
benefits and functionalities which can meet the demands of your organisation.

7. Contact Us: M: +91 9611 171 345
5. Analytics
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● The field operations management software provides actionable insights into the service
performance with dashboards and reports.
● It defines the proactive actions based on the real market data.
● It helps in planning and reporting of service visits
● provides an overview on cross-selling and up-selling opportunities.

8. Contact Us: M: +91 9611 171 345
6. Reduction in cost
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● The service management software in the service industry reduces wastage of cash in
various aspects of the business activity.
● Improves technology.
● Eliminates manual work.
● Eliminates the risk of manual errors.

9. Contact Us: M: +91 9611 171 345
7. Increases customer satisfaction
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● The field operations management software helps you to enhance customer satisfaction.
● Helps to gather feedback from customers, analyze and evaluate the responses to create
customer satisfaction initiatives.

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8. Automated support scheduler
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Field engineer management software enables organizations to automate intimations about their job
such as
● Installation
● warranty expires
● PMS visits,

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9. Maximum workforce efficiency
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● Enables service managers to view the status of all the service activities, in terms of PMS
and after sales support.
● Helps you to increase Support Engineer Productivity, one can manage long term customer
relations by giving them good customer service.

12. Contact Us: M: +91 9611 171 345
10. Service case Management
Website: www.salesbabu.com Email: sales@salesbabu.com
● Field operations management software helps you to track your Service Level from
customer’s point of view.
● You can easily track, and meet your defined service level agreements and also win the
customer’s faith.
● User friendly facilities.

13. Contact Us: M: +91 9611 171 345
Thank you for Visiting Us
Our Address
SalesBabu Business Solutions Pvt. Ltd.
No.38/11, 3rd Cross, G Block, Sahakarnagar, Bangalore – 560092
Tel: +91 9611 171 345 ,
Mobile: +91 9341 323 571
E-mail: sales@salesbabu.com
Website: www.salesbabu.com
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