Death and the Internet: digital
legacies
Dr Craig Bellamy
CIS, Interaction Design Lab
27 September, 2013
Key issues
A. Online memorials
B. Property and privacy
C. Personal digital archives
Online memorials
Facebook memorialisation
• When a user passes away, their account is “memorialised”
• Only confirmed “friends” can see the timeline
• “friends” can leave posts in remembrance
• Also prevents anyone from logging into the account
• Murdered in McDonalds in 2006
Vancouver, Washington State. Six days
before her 18th birthday
• The story “went viral”
• Anna was an active MySpace user
• YouTube memorial videos were made
• An online condolence book setup
Anna Svidersky
OZCHI 2012: Mori, J., Gibbs, M., Arnold, M., Nansen, B. and Kohn, T. 2012. Design Considerations for After Death: Comparing the
Affordances of Three Online Platforms. Proceedings of the 24th Australian Computer-Human Interaction Conference, (Melbourne,
VIC, Australia, 2012)
you'd love 21
four years ago i was sleeping right next to that cute face of
yours
Happy New Year Anna i hope u had a cool ass party up in
heaven
scarf weather is upon us. let the sweater shopping begin
Sites could allow users (in life) to specify who gains access
to areas of their personalised content in death
MySpace comments
miss you....cant believe its been 5 years
(MySpace – April 2011)
...I first saw it a few years ago and I remember it every so
often...
(YouTube - January 2011)
I remember hearing of this, somehow, I think on myspace..
April 2006.. watching a video on youtube, STUNNED that
this could happen...
Condolence Book - December, 2010.
Persistence
• The bereaved may not wish to moderate comments
indefinitely
• Design needs to cater for transferring moderators,
and/or allowing them to archive the content
Moderating Comments
B: Privacy and Property
1. What do I actually own?
2. Should I delete it?
3. Or should I give It away?
Music
Music
Images
Images
Images
Video
YouTube
eBooks
• You agree that your Yahoo! account is
non-transferable and any rights to your
Yahoo! ID or contents within your
account terminate upon your death
email
Mobile accounts and texts
C: Personal Digital Archives
1. How do I manage my legacy?
2. What services are available?
3. Can it be repurposed?
Download!
• Facebook (can download almost everything)
• Twitter (can download entire twitter archive)
• YouTube (can download everything in original format)
• Google Takeout
Google Takeout
Google inactive account manager (or
‘death manager’)
• Time period (12 months)
• Notify contacts and share data (up to 10 people)
• Delete everything!
Personal digital archives
Repurposing content
• New tools to support repurposing content should be
considered
Repurposing content
• ‘Technology Heirlooms’ - memories of loved ones
cherished through uses of technology (Kirk & Banks
2008)
Kirk, D. and Banks, R. 2008. On the Design of Technology Heirlooms. International
Workshop on Social Interaction and Mundane Technologies (SIMTech’08).
Digital Register
• Creating a digital register
http://www.digitalheritage.net.au/planning/
Pending issues
• There are significant inconsistencies and ad-hoc
arrangements on how some companies deal with
the death of a client
• The importance of creating personal digital
archives is not well established in the popular
imagination (nor products for re-purposing
content)
• Protocols and practices of bequeathing digital
assets (ie. digital wills) not well established
http://youtu.be/DWzuBMzlhlo

Bellamy_death_internet1

  • 1.
    Death and theInternet: digital legacies Dr Craig Bellamy CIS, Interaction Design Lab 27 September, 2013
  • 2.
    Key issues A. Onlinememorials B. Property and privacy C. Personal digital archives
  • 3.
  • 4.
    Facebook memorialisation • Whena user passes away, their account is “memorialised” • Only confirmed “friends” can see the timeline • “friends” can leave posts in remembrance • Also prevents anyone from logging into the account
  • 7.
    • Murdered inMcDonalds in 2006 Vancouver, Washington State. Six days before her 18th birthday • The story “went viral” • Anna was an active MySpace user • YouTube memorial videos were made • An online condolence book setup Anna Svidersky OZCHI 2012: Mori, J., Gibbs, M., Arnold, M., Nansen, B. and Kohn, T. 2012. Design Considerations for After Death: Comparing the Affordances of Three Online Platforms. Proceedings of the 24th Australian Computer-Human Interaction Conference, (Melbourne, VIC, Australia, 2012)
  • 8.
    you'd love 21 fouryears ago i was sleeping right next to that cute face of yours Happy New Year Anna i hope u had a cool ass party up in heaven scarf weather is upon us. let the sweater shopping begin Sites could allow users (in life) to specify who gains access to areas of their personalised content in death MySpace comments
  • 9.
    miss you....cant believeits been 5 years (MySpace – April 2011) ...I first saw it a few years ago and I remember it every so often... (YouTube - January 2011) I remember hearing of this, somehow, I think on myspace.. April 2006.. watching a video on youtube, STUNNED that this could happen... Condolence Book - December, 2010. Persistence
  • 10.
    • The bereavedmay not wish to moderate comments indefinitely • Design needs to cater for transferring moderators, and/or allowing them to archive the content Moderating Comments
  • 11.
    B: Privacy andProperty 1. What do I actually own? 2. Should I delete it? 3. Or should I give It away?
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.
  • 20.
    • You agreethat your Yahoo! account is non-transferable and any rights to your Yahoo! ID or contents within your account terminate upon your death email
  • 21.
  • 22.
    C: Personal DigitalArchives 1. How do I manage my legacy? 2. What services are available? 3. Can it be repurposed?
  • 23.
    Download! • Facebook (candownload almost everything) • Twitter (can download entire twitter archive) • YouTube (can download everything in original format) • Google Takeout
  • 24.
  • 25.
    Google inactive accountmanager (or ‘death manager’) • Time period (12 months) • Notify contacts and share data (up to 10 people) • Delete everything!
  • 26.
  • 27.
    Repurposing content • Newtools to support repurposing content should be considered
  • 28.
    Repurposing content • ‘TechnologyHeirlooms’ - memories of loved ones cherished through uses of technology (Kirk & Banks 2008) Kirk, D. and Banks, R. 2008. On the Design of Technology Heirlooms. International Workshop on Social Interaction and Mundane Technologies (SIMTech’08).
  • 29.
    Digital Register • Creatinga digital register http://www.digitalheritage.net.au/planning/
  • 30.
    Pending issues • Thereare significant inconsistencies and ad-hoc arrangements on how some companies deal with the death of a client • The importance of creating personal digital archives is not well established in the popular imagination (nor products for re-purposing content) • Protocols and practices of bequeathing digital assets (ie. digital wills) not well established http://youtu.be/DWzuBMzlhlo